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Romantic atmosphere, perfect service and cuisine, stuff was very helpful
Food, Danube terrace, Swimming Pool, Hotel atmosphere, Lack of aircondition, reservation system was not up to date, no internet access at the room, too much German speaking TV channels,
This is a great hotel with wonderful history. It is a great place to begin exploring the wine area and medieval towns along the Danube. The town is adorable and there are cool ruins a short walk up the hill.
Atmosphere and staff service
Situated directly on the Danube in a gorgeous region of Austria, the Hotel Schloss Durnstein is a wonderful hotel -- great rooms with fantastic views and a very pleasant and helpful staff. Breakfast on the terrace above the Danube was a highlight of our trip.
We love this place. A gorgeous quiet hotel that puts work way out of your mind. Great place to relax and unwind.
We had a truly lovely time, from the beginning to the end. We carried huge luggage but they gave us a lift from the pier to the hotel entrance, (we will remember the kindness and patience of the driver who went all through the crowded road) the room was upgraded and superb, the staff helpful and meals delicious. We regret we only stayed one night. I would change the curtains, though there were sun screens so not a real problem. But it would be nicer if they were practical as well, not just decorations.
Hotel Schloss Durnstein was a wonderful treat! We had 15 year old daughter with us and she felt like a princess. The hotel restaurant was excellent. Our eyes rolled when they brought out the chocolate cherry dessert. Elegant display and service. Another favorite was the spa. It was beautiful and we had the entire pool to ourselves. Daughter loved the tanning solarium
Everything, great room, impeccable service, excellent food. Our first experience with Booking.com was exceptional! None
This hotel was in an excellent location and the staff tried to be helpful. There was a restaurant in the hotel which was a bonus. Two light bulbs did not work which was annoying
The staff was friendly and helpful. The rooms were nice and very lean. It was a great location in a great little town
The quality of the food (fresness, taste,......).
location is excellent, right in town centre and easy walk from the river terminus. Also a good choice of fresh food for breakfast bed was practical rather than luxurious and internet facilities were limited
Family owned. They were friendly and helpful. Nice room. Good food. Convienient to the Abbey and the river cruise.
Charming small hotel in excellent location. Very nice restaurant. Rooms are comfortable but aging.
the difficult to carry our luggage until our room at the end of the building
The staff was wonderful
The restaurant was quite good and hotel staff was very kind.
Breakfast - both layout and the restaurant ambiance. Somewhat noisy at night.
Breakfast was excellent, hotel very clean, splendid view. The hotel is quite hard to find, it is a little too far from the town. The bed had a radio placed at the top of the bed on the middle, very annoying for was because our child slept with us and he kept hurting his head.
staff pleasant and helpful; good food Great selection at brkf. There was construction going on in the front remodeling garden and pool. It was noisy and by the restaurant when we were trying to eat dinner. They worked until late, about 7pm and started again early at about 730am which is early if you are on a vacation and may want to sleep in.
We liked the relaxing atmosphere of the hotel, and the restaurant was excellent. We had a lot of difficulty in finding the way in. It turned out to be a very sharp turn through a hole in the wall under the railway line - off a very busy road.
Very friendly and accommodating staff. Not easy to find. Street address listed does not exist so our GPS could not find hotel.
the staff was very kind the food (evening ) was excellent the rooms were big clean and comfort hard to find the entarance from the road
The hotel was clean It6 was too far to walk into durnstein.Right on the road but not too noisy at night Drinks very expensive for own vinyard No
Very friendly staff, lovely rooms (suites really) and super food. Thoroughly recommended - beautiful location.
Nice room. Nicely appointed. Very energetic, friendly and helpful staff. Outside of town. Too far to walk, certainly in hot weather, but parking in town is easy.
the terrace and dining areas, and the friendliness of the staff
the hotel was very nice, clean, excellent.... no, everything was excellent.
The bathroom was spacious I thought the serving staff could have been friendlier
Clean, comfortable room, excellent bathroom, fabulous restaurant - 5 stars
Friendliness and breakfast
Great hotel, very clean, in the center, excellent breakfast, highly recommended.
The hotel and staff supported my need for a late checkout. Also, my wife and I appreciated that the bed mattress was one single piece for a double bed. The ofter European approach to having a "double" bed with two mattresses is very often not comfortable.
There were no problems,it was a very delightful stay. None
Size of the room The portable extra baby bed was broken
Excellent choice for a short stay in St Pölten, great location, near city center, restaurants, shops. we stayed in a double room, 2 adults and 2 children and we had enough space, we only had an extra baby bed. Helping staff, perfectly clean rooms, very good breakfast. I would definetely recommend this hotel. Everything was just fine, I have no complaints whatsoever.
Extremely pleasant stay, staff friendly, very clean rooms, good value for money on weekends. We were given two rooms instead of one, as we mentioned that we will arrive with a child, and all at a very competitive price. Close to the city center.
nice to finally have a decent sized single room !
easy to find, very close to town centre had to pay extra for underground parking directly under the hotel
Nice and confortable hotel but a little bit old fashion.According to the standing of the hotel some add ons or updatse would be welcome : fitness centre, real free wifi, meals less old fashion style, reception more dynamic and more helpfull.
I liked the help given by the staff at reception and the duvets and bathroom and other amenities provided inthe room. Although luxuries were provided in the room it was very inconvenient--- not enough space to lay things in bathroom,No drawers for storage, the shelves which might have been used were taken up by blankets. robes, pool towels, and safe leaving only 2 empty shelves at a low and inconvenient level. The surface space in the room was minimal and further reduced by brochures etc.In view of the fact that I booked very early I should have been given a room with a view of the water.
warm medieval atmosphere, great dining, beautiful setting and view of the river Danube, fabulous location in old city of Durnstein n/a
Very nice and cozy atmosphere, friendly and kind staff, no problem with speaking english, good location for walking around the town.
The location was terrific. The bed was a rock. Staff was not great,just ok.
The room had a nice view facing the park with a lot of rose flowers.
This was my 3rd stay at the hotel. Obviously I like it very much. I love the warm reception, the friendly staff, the beautiful antiques, the large, comfortable, clean rooms, the Danube views, the excellent cuisine, the extensive list of superior Wachau wines and sitting on the terrace for meals. The management clearly cares about maintaining and consistently imoroving the hotel. George M.
Quiet location for relaxing stay. Good facilities and food.
We were disappointed of the hotel. The staff was not very friendly (zigarettes in the hand when we brought back the bicicle and so on). For a 4 Star hotel no mini bar!!!! we never have seen this!!
Domestic kitchen, fantastic wine, quiet place
Just about everything, especially the warmth of the personnel, the comfort and the location.
good service, family run business, nicely decorated country rooms, excellent breakfast unfotunat;y no garden access to relax in this beautiful surroundings, just a small terrace
Staff were wonderful - very friendly, breakfast was the best we had in Europe. Great location.
The very kind, personal attention of this family-run hotel. Moreover, the excellent breakfast.
At first impression quite ordinary (for the Wachau, which has quite a hight standard), but the service is extraordinarily good because of the manager, who takes a very personal interest. The location is great, the amenities are all sufficient, and the breakfast is bountiful. no.
The friendliness of the staff, the fact that it's basically touching the Danube, the beautiful village, the surroundings, the beauty of the scenery and the friendliness of the staff. Breakfast was good, varied and plentiful. It also accepts pets at no extra charge. It's also tastefully decorated. No.
Being wonderfully located on the Danube bank, the hotel offers a high quality service and personal, cosy atmosphere. The manager is outstandingly helpful, the rooms are nice and quiet, and the breakfast is plentiful.
Super-friendly staff, warmly welcoming us and our dog. Very charming room, in a historical building, where the atmosphere of the olden days is well preserved. Beautiful surroundings with vineyards and easy walking trails.
Everything was fine - friendly, pleasant, well-located, excellent breakfast. Would stay there again if in the area.
Wonderful family atmosphere. Excellent, friendly service in wonderful surroundings.
Unusual rooms blending old and new leading into intimate courtyard of medieval building. Friedly helpful staff. N/a
Hotel staff is very kind and are willing to make you feel comfortable in their hotel.
The hotel staff was very kind and helpful and the restaurant served excellent food of very generous portions. The outdoor tables were lovely. The town is in a very picturesque location near the Danube and it is surrounded by vineyards. The rooms were ample and nice. The shower water temperature control did not function very smoothly. Found some pebbles on the carpet of our room, we don't know why.
Central location, nice and friendly staff
Staff were helpful. Light meant to illuminate hotel was shining into our room at night.
Room was rather gloomy.
very quaint and comfortable. Lovely breakfast buffet available at 7:00 am for people who needed or wanted to be up and out early.
Location was excellent and staff were able to accomadate our bikes. Romm was very good value and breakfast was good.
Loved the outside garden restaurant! Also appreciated having an area inside to smoke. Breakfast was wonderful!
Good place, staff, comfort, design, food
The staff was very friendly and helpful This is not a four star hotel it is maximum three stars therefore I consider the price a little too expensive
I felt that the room price was high in comparison with other Austrian hotels that we have stayed in.
Setting, cleansiness Close to the main road
Pretty little hotel. Nice indoor swimming pool. Location is in a tiny residential area. Not even a town center to go to.
quality price was perfect. staff friendly and competent. swimming pool, etc. for the type of hotel was perfect. staff did cope very well with the high water of the "Donau problems very wel. The rooms are well equipped and very large; comfortable for staying inside by bad weather. Well situated for making trips, cycling, walking, etc. Night time very quiet. Only disadvantage the rooms with balcony are positioned around the entrance square where people do not always realise that they speak loud, etc. But in general quite quiet.
The room was very spacious and clean. The breakfast had wide choices of cold and warm food. Since I arrived late the night and left early for the Melk Abbey, I regretted not able to try out the indoor pool and sauna. I would definitely recommend it to anyone travelling with a car. (One probably irrelevant point: most of the paintings hung inside the hotels and the room were beautiful.)
evening meal was excellant; one or two members of staff were very friendly and helpful. Holel and restaurant have good ambience. swimming pool was too cold. Spa was also cool and we had to keep getting out to switch it back on 20yds away One member of staff was very curt and unwelcoming. Room was huge but lay-out could have been better. Separate toilet with no hand basin. All information at hotel is in German. A little info in English would have felt more welcoming
The food was excellent. The pool is indoors so you can enjoy it in any weather. Difficulty communicating. Most staff doesn't speak English and one can feel ignored or isolated when you try to greet them or speak.
The hotel was quite nice and had excellent facilities. They overbooked, so put us in a different hotel in a different town for the first night. We were meeting friends there, so being in different towns was not very convenient. The hotel handled things very pleasantly, but should not have allowed other guests to extend their stay so there was no room for us the first night.