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Staff very helpful and cooperative, making decisions to resolve issues that resulted in a worry-free stay. Very convenient location for both stations and city amenities. Buffet breakfast beyond what we expected for a budget hotel.
Friendly reception who tried hard to help. Basic rooms for a 3-star hotel. Quality of fittings weren't great.
Nothing outstanding about the hotel! The hotel was very basic and did not match the description on the internet.
Price is accorndingly with the hotel services and quality. They have a place to rent ski equipment which is very convenient.
Friendly staff,old fashioned decor, good breakfast, plenty choice. Easy reach from the station and the town. Not far from Aqua City.
the retro feeling the toilet paper was rubbish and the shower was also rubbish
In walking distance to Aqua Park, Resturants & Town Centre The room served its purpose but was very out dated compared to reception, Bar & Resturant. Slow Service at Reception.
service, disponibility of personnel quite old furnitures
The location. And though its christmas time, the restaurant n bar were open, so no issues.
The combination of the hotel and aquapark is well organized and is a huge advantage. The cleanliness of the whole place is just perfect. The room is very friendly and comfortable. The very nice thing was a tea/coffee kettle and tea&coffee available in the room during the whole stay (for free of course). Unfortunately the staff doesn't match the place and is mostly not very friendly. On the day of our arrival we went to eat the diner and the waiter in the restaurant was very rude (he decided to bring us something to drink after 15 mins, then threw the drink on the table, didn't say I'm sorry and went away), the information we got at the reception desk was mostly incompetent what was very confusing
A fantastic location, top class facilities resulting in a completely relaxing and enjoyable experience.
Fantastic pools both indoor and outdoors. Polite staff. Clean nice rooms with good design. There should be more signs in the hallways so that it would be easier to find your way to all the different pool areas. The name of the hotel should be placed on the outside wall of the hotel.
Modern, clean, view of the High Tatras The hotel is part of Aqua City which is open to the general public and is always crowded, no exclusivity to guests of the hotel. Hotel parking always full, had to park on other parking lots. Noisy concerts in Aqua City. No AC in rooms. Can't take shower after midnight because of low water pressure (cleaning of Aqua City), had to intervene on arrival after 12h drive. Discount prices when booked through hotel website, we paid full price because we reserved through booking.com. Expected much more for the exclusive price.
Excellent location Not all rooms served by lift. Not a problem to us but disabled guests should note.
Hotel is set in an historic mansion with a beautiful facade and with a fine courtyard to the rear. Internally it is quite modern and the room I stayed in was fitted with art deco style decor and furnishings. Room was large and comfortable. Very quiet at night.
Nice position (really in the main center of Levoca) and nice spaces in the room. Breakfast was good and personalized in base of yr preferences.
Large room Fridge out of order, advertised wine cellar open only for functions.
Stela Hotel reminded me of The Grand Budapest Hotel --it was awesome!
Great location. Good room but Bokkings.com only allowed booking more expensive room! Breakfast was poor. Evening meal was ok. Restaurant had door locked before official closing time - not many takers even in peak july season.
Centrally located in town. Quiet. Helpful staff.
Hotel U Leva in 1 word: perfect! The hotel is located in the small and pitoresque town Levoca. Levoca and this hotel are a good base from which you can easily explore the nearby Spiss castle and the mountains. The hotel staff is very friendly, helpfull and will do everything to make your stay enjoyable. The hotel rooms are large, quiet, clean and the hotel price is good. Recommendable? Yes! If i had to name something nothing easily comes to mind apart from maybe the curtains in the rooms: they are quite thin and see through. As a result you might wake up early.
Excellent spacious room
Location, staff Shower was inconvenient with no shower curtain
nice hotel in 14th century renovated house. very large room. front desk very helpful in planning itinerary in the area
Room was big. Nice view of the square.
We booked double room but it was up graded to family room with same price. It was so comfortable. Enough space, very clean nice view of church. Our children played in the room very happily. But it is not expensive. Restaurant was also very nice. It is the best hotel in our experience. Nothing.
Absolutely everything was superb. Cleanliness was first rate and the room was lovely. Staff were outstandingly helpful, and spoke good english.
A very pleasant stay in the town square of Levoca. Secure parking behind the hotel. A very spaceous well appointed room. No complaints
Clean, nice hotel with friendly staff, located in a centre of Levoca. Good food at hotel's restaurant. Not far from skiing arena. It would be nice if all the staff at reception spoke English
Nice location, close to Aquacity. Very friendly owner ! helps you a lot ! A lot of space ! The kitchen needs some better facilities to cook...
Very nice helpfull service.
This family-run hotel was genuinely friendly. They went out of their way to make us feel welcome. The downstairs lounge area was a great place to chill and relax, enjoy a wine and casual chat. The pension had comprehensive details on Poprad and surrounding sites, recommended places to eat, and so forth. The rooms were great value for money. Free parking and free wifi. Central to town and neighbours Aqualand. We had a fantastic time here and wholeheartedly recommend to any Poprad visitor.
Great location (directly next to Aquacity), clean comfortable rooms and very nice and friendly staff. Aqualand is very good value for your money. I would highly recommend Aquland as a great place to stay, we had a wonderful time there.
The lobby/ dining area is quite nicely decorated. There is no English TV channel.
The staff and service was excellent. Everything was perfect.
It was an excellent value for money spa with really helpful staff.
The staff were incredibly helpful. I was very ill while I was there and the staff could not do enough for me. They provided translation with doctors, and even went to the shops and bought me special food. They gave us a reduction on the bill because I was unable to make full use of the facilities and they gave us a free Cryotherapy session. It went beyond their call of duty. The hotel is perfectly situated at the foot of the mountains, only 20 mins away by train (very easy to do) and yet right in the town to enjoy the convenience of bars and resaurants. The aquacentre is amazing, with loads of differnt pools, slides, steam rooms, etc. Massages are cheap. A perfect place to relax in style, but cheaply. The meals were not good. It was a buffet style evening meal and breakfast. Choice and quality was not too good. Noise through the windows from the outdoor pool (music system) was a bit of a nuisance but the windows are double glazed, so muffle the noise somewhat,
the staff are great
Good quality hotel with good facilities and parking. Part of a leisure complex shared by the public and it was always busy. Very crowded and nosiy. Food poor quality.
hotel is located near bus station, railway station and city center, easy to go to Tatra mountains noise from bus station in the mornings
it was close to the train station too expensive for mid season, considering the hotel did not have many guests. They should introduce more competitive pricing system. It was quite old fashioned communist style hotel
Nice and clean apartment. Good value for money. Driks and food for moderate prices!
good location. good breakfast. The room is quite big and comfortable.
we asked for a room with a mountain view and we got one, we also found a large comunal balcony by the lift with great views
Convenient location for transport facilities Lights in corridors on time-switches
We were travelling through Slovakia and we stayed in cheaper and higher quality pensions and hotels. Breakfast was quite poor - there was not even milk!
Staff friendly and helpful, thanks
Nothing The lack of air conditioning or even a fan, the horrid decor, the dark corridors with sensor switches that turn off every few seconds and the noise of traffic and the building works.
Very convenient for rail and bus station. Recently refurbished room. Good breakfast. Good evening meals.Good value.
very good food,was impressed by the standard ,the size of the hotel considered.Picturesque surroundings. A to bit awkward to reach by foot from the railway station.
Big room,good location, tasty breakfast it was quite cold in the room when it was raining outside
The hotel is in a lovely old part of Poprad ... you will need a car to get to the main part ... the food was outstanding at the boutique restaurant ... quite impressive .. and a very good price ... the internet was sketchy
We were apgraded to suit in Fortuna2 building - that was big room about 40m with 3 windows, wared and wifi internet was available. Restoran and servise was good. Location is very good in very center of old town, but very quite.
Absolutely the finest little Penzion I have stayed at in Slovakia or the Czech Republic (and that's a long list). The staff was incredible - fantastic English by most and the weakest staff person's English was ok. Restaurant was amazing! Rooms were incredible.
The room was very spacious and clean. An Oriental rug covered the floor. The bathroom was huge. It was very centrally located in the old town. No comparison to the room we had in Rome that cost twice as much. We had the room located on the front. The street lamp did not allow the room to get completely dark.
friendly atmosphere, true mediaval building with long history, excellent location on the main square
It was a nice, clean hotel. It was in the middle of the town square. There were different good restaurants around the corner. The breakfast was good! The staff was kind and willing to help even if you didn;t asked.
It is nicely located on the town square. The room was large and clean, but the decoration and furnishings are somewhat dated.
Location was excellent and walking around town was easy. Beautiful dinner and breakfast in great cave surroundings.
Very romantic and cosy suite. Hotel in oldfashioned style. Very good breakfast buffet in the beatiful cellar-restaurant. Secure parking in the small hotel-yard. Damp air in the hotel (difficult to get clothes dry). Only space for 3 cars in the very small hotel yard and gate.
Very good service of crew, amazing kitchen in hotel restaurant, beautifull room and the best localization in the city
excellent service, art decor room furnisher, central location, good restaurant,
The location and the restaurant that's very good but cheap tha bedroom has few comforts, althoug is large and bed is arranged only in a superficial way
Excellent location, view to the Town Hall and church from our window, free internet access. No elevator
One of, if not the best hotel room I have ever seen and Ive been to a lot of places. Excellent food! For any new customers I recommend steaks!
I was born in Poprad and I decided to visit it with my boyfriend and see how much it has changed! Well,Poprad has undergone a lot of changes... But Sabato was the place that made our stay amazing. It transformed us to a medieval times and we greatly enjoyed it! It is the most wonderful and magical place we have ever seen!!! Fantastic environment with a historical atmosphere, beautiful garden, great food (esp.'boršč', salmon), lovely service - all you are looking for while being on holiday!
We were fascinated by original designs of interior and exterior, which were arranged with sentiment. In addition, there was delicious cuisine and pleasing personnel.
Everything was perfect and for sure everyone must taste the delicious food at the restaurant
Some of the staff were helpful. The hotel closes the restaurant without notice to guests for evening functions. There were two closures during the four nights I stayed. Both functions played music at full volume, making sleeping a challenge. The hotel is 15 minutes walk from the cbd.
Hotel staff is very helpful, room was very clean, very good presentation of food at the restaurant. At the hotel with such standard in the bedroom the guest should be able to make a coffee or tea.
Nice clean modern hotel, nice breakfast, excellent dinner This is not exactly in Poprad, but the distance is not significant
Location, cleanliness, quality of food, friendly staff
It is a vary beautiful hotel next to a small a nice river,a lot of green around.The staff was excellent,really helpful and polite!Everything was really clean,my boyfriend & me we would love to go there again. Everything was really nice.I suggest only to add in the fridge no sparkling water.
the hotel staff was amazingly friendly, and helpful when we asked for directions, etc.great location by excellent restaurants including the hotel dining room.
The room was very clean and comfortable, with an excellent bathroom.
it was new looking and very clean. The rooms were bright and cheerful. The staff was friendly. The beds were a little hard.
Good staff, parking... No bar and no safety box in the room (ground floor)