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Room service was poor. The excuse I received was that they do not have a team dedicated to this service, which to be completely frank is non of the the customers business. We asked for some hot water, one waitor even dared to charge us 10 euros because he was so busy downstairs! We waited for an hour, and eventually got fed up, went down to the restaurant ourselves with a kettle asked them to fill it up.
room, wellness area long waiting for food at the restaraurant
As good as I expected - high standard of NH Hoteles at a very reasonable price!
Expensive breakfast and wines!
almost new facility, clean rooms, very good location near highway and airport wi-fi coverage only within common areas, breakfast not included in the room price
easy to access, nice modern design and ambiance, motivated friendly staff no smokers corner inside
Though fairly small in size, the room was modern with great bed and flatscreen TV etc.. The bathroom in comparison was large and well equipped.
very kind people , even very late at restaurant
The staff was very friendly and welcoming. The facilities were immaculate and comfortable. And my wife really liked the shampoo!
Excellent rooms. Restaurant buffet option good value and very good range on offer. Main menu also good. Wines a little expensive. Shuttle driver did not check if anyone else was waiting in reception before departing. With a 30 minute wait between buses this would have been very inconvenient if we hadn't managed to stop him leaving without us.
clean room away from noise
The location was very convenient. My room was comfortable, the shower wonderful, and the breakfast very good. In the mornings there was a lot of noise of banging doors which was a bit disturbing. I also think the wifi should be included in all hotels these days. But this is now my preferred hotel in Ludwigsburg.
Nice location The wakup call we have ordered never came through.Thank goodness for my innerclock!
The rooms were clean and beutifully presented , the breakfast was excellent though rather expensive. the cost of the breakfast, lack of tea/coffee facilties. I am desperate for a cup of tea when I wake!
Nice design, comfort, good position.
Friendly staff, uncomplicated. Strong smell of smoke when you walked from the hotel lobby to the elevator. Disgusting, but a minor nuisance.
excellent services & food everything was allright
All excellent Poor bar service / no light snacks on the menu
Business meeting the hotel
The modern design of the hotel was very good with a wonderful entrance and hotel restaurant. The Christmas decorations where wonderful. The room we where in had no window to see outside. Only two little block openings on the floor. This for a business class room I found disappointing. Bar-lady was not very friendly.
The size of the room The buffet was over priced. One morning after the tour bus crowd had finished there was hardly anything left to the buffet and they did not replenish anything for the remaining guests who had yet to eat breakfast. We spent three nights and the mini bar did not get replenished the first day. Both days the wash cloths were missing and the bed linens were not changed the entire time we were there.
A very professionally-run business style hotel in a good location, close to the Schloss and its park. An interesting old building well-converted. Very expensive internet.
It is in a nice building, originally built for military purposes, now well restored and converted into a hotel.
Location. Rifght next to a very nice big park. Also great breakfast, and great restaurant for lunch and dinner. Rooms are very spacious. As the hotel is set back from the road, it is also very quiet. The furnishings of the room are modern and new but a bit on the cheap side. Also, the room that we stayed was rather sparsely furnished.
The restaurant and meeting room facilities were excellent. The same is about food served both during the breakfast and lunch. The trash from the previous occupant was still in the waste basket. The layout of the room was not logical for me.
Nice clean hotel. Good parking. Comfy bed No Fitness centre, no restaurant and therefore no food after breakfast. Such a pity to allow people to smoke in such a nice clean new hotel
brand new hotel, clean, nice rooms, well equiped, good breakfast in short excellent value for money on our way to the ski slopes of Austria dinner opportunities in the immediate neighborhood are limited (hotel does not have a restaurant that offers dinner) The flying boat restaurant around the corner offers some nice Italian food though
Everything in the room was designed to be useful in the best way. This was evident.The facility looks new and gives a very comfortable feeling. An ironing board would have been useful.
The hotel staff was very nice and very efficient. We checked in late and they had everything ready for us right away. Very impressed. The breakfast in the morning was also very nice and the staff was very nice. The room was pretty standard. there were some stains on the carpet but all in all, it was very clean and with a comfortable bed.
Friendly staff, excelent conditions, very good breakfast, very clean. Good position for airport, and not far from S-bahn ( 7 min walk ).
maybe new hotel , but missing a fitness room.
As Priority Club Member I stay at the Holiday Inn Express hotels a lot all over Europe and globally- this hotel is exceptionally good with regard to friendlyness of staff, service and outstanding I found the breakfast- even when you have to leave ealier than service would start, will stay again and can only recommend to any traveller! Maybe a small bar menue for the evening hours would add value?!
Very comfortable bed, nice and homelike room. The teapot in the room. The possibility of bar breakfast in convenient time, f. example at 5 AM.
lacation.. near airport yet silent. at 4:00 am, fire alarms went on with no apparent reason. It was not possible to sleep the rest of the nignt.
Everything was quite perfect No complaints
close to airport, also close to sbahn and bus stops no
Excellent service, clean, quality, lovely setting, will come back if in the area again
Value for money
On our Honeymoon the soundproof walls and the room service.
The long slow breakfast
The location near the lake and Schloss on one side and hotel and horse stables and riding area is superb. Breakfast was very good. Restaurant adjacent to hetle under same management was excellent the FIRST night. There were spider webs from floor to ceiling in corner by the bed that had obviously been there a long time. Restaurant adjacent to hotel was overly busy the second night (friday) and staff were slow and inefficient. Only received main course after reminding the staff after wait of 60 minutes. No wine offered. Had to wait 30 minutes for a second beer. Should have added staff to help clear tables and take drinks orders?
Breakfast Not having interconnecting rooms
very friendly staff, nice swimming pool
You are not going to sleep in the castle!
Breakfast is a bit expensive burt simply great, with a large variety of food! The personell there, as every else in the Hotel, is also very willing to help, kind, welcomimg, listening to your needs and never bothering. The nearby Restaurant is also very good, tasteful and elegant
The hotel was located in beautiful parkland which would make it a lovely holiday setting
the fact that we come from australia it was snowing and the character of the hotel was excellent no tea or coffe facilities
Nice decoration and very clean rooms, very quiet- no disturbances and very good sound insulation-, friendly staff, good quality breakfast. Restaurant was closed, so we missed the chance to eat in a Michelin-star restaurant
We were pleasantly surprised by the luxurious accomodations provided at this hotel. It was staffed by an attentive complement that made the experience even richer. Parking on site is availabe, but limited. Breakfast was complete and delicious. Would stay here again without any hesitation.
Ver pleasant stay
The staff at the hotel made you feel you were priority one. The rms where quiet, immaculate and pleasant. The town was picturesque. The pool/sauna area was great!
Good breakfast and swimming-pool
Staff were friendly and helpful. Free internet is an asset. Room was too warm.
Reception staff very efficient and the room was very spacious and spotlessly clean Bearing in mind I stayed at the hotel in August on a Saturday night, I was disappointed that despite the beautiful weather, the bar was closed and it was not possible even to sit outside in the garden. When I asked to sit outside, one gentleman staff member appeared quite unfriendly. As a result we walked to a place nearby for a drink and ended up having dinner there as well.
Nothing in special Staff was kind of cold! Not real friendly. Except for one person during breakfirst all other were not really clientfriendly and customer focussed!
For a small town on the outskirts of Stuttgart, this hotel is a particularly good find. The rooms are well-furnished, neat and very comfortable. The facilities (such as the pool) are very good. But especially good is the food. There's a Michelin-starred restaurant at the heart of this business.
excellent friendly staff and service for checking in and getting food and early and late hours very helpful when travelling on business
Over priced, no free wifi, very cheap looking bathrooms, no free parking, restaurant, which has a very limited menu, was out of the too dishes I had chosen and the one I got was bland. No minibar, really basic, and the location is not convenient as an airport hotel.
Good clean hotel, close to S Bahn, just one stop from the airport and Fair Ground. Excellent Breakfast and practical restaurent
Good price, clean and near the airport. Flying out early the next morning, this was a great overnight stay to avoid driving too early "in case" of traffic etc. The surrounding area is pretty industrial, not sketchy, but not a great place for an extended stay, especially on holiday.
The hotel is advertising free shuttle to the airport However the shuttle operates only from 4:30am to 8:30am and from 7:00pm to 11:00PM
Nice airport shuttle Front desk clerk want to charge a higher fee than quoted online. She is rude and unfriendly.
It is located in a silent place which is very close to the railway station,It has a nice restaurant and some little things like fruits in rooms and free coffee for the guests. Nothing
The room was very clean, the staff was very friendly and spoke English, and the breakfast was great. Good location for the S-bahn, and the hotel was easy to find and had available parking.
Clean rooms. Rooms at the back are quiet. Hotel parking for 5 Euro. Free internet. Close to motorway. Rooms at the front suffer from traffic noise. Bar closed prior to closing time and bar staff was rude if asked about it.
Clean, efficient, very close to railway station for access to the city. Quiet location and good breakfast (included in the price)
good meal at restaurant. nice clean room.
Very friendly staff. Difficult to find, so glad I had a gps (still hard to find!). Felt like I got the internet special hotel room- across from the elevator and given I was on us time in Germany, tough to sleep in the morning!
the swimming pool, the room, the decoration, the breakfast, clean and friendly the location, the wellness area closed
Staff very friendly and helpful, good breakfast. Not the most convenient location but fine for a quick stopover on a long journey.
Silently located. Well conditioned rooms. Good breakfast and not bad restaurant. Free large parking. Nice automotive theme of hotel. Had some minor problems in the room (not working mini safe - replaced on request, cracked douche holder). Wireless Internet should be free nowadays.
good Buffet , location lack of air conditioning and non - allergenic bedding and pillows were not avavilable
Good beds, pillows. Spacious room, very clean bathroom It really needs to have airconditioning. I don"t like to sleep with open windows in the city with street noise, just to cool the room down.
The breakfast being included in the price was a definite plus. And what a good breafast it was! Also the free access to the interent.
spacious room, clean, quite, enjoyed the sauna, great location many sights were within walking distance. Wonderful breakfast. I would recommend this to friends. As hotel guest I don't think we should have to pay for parking in the hotel. But all in all it was a good hotel.
Friendly staff and good complimentary breakfast. I wasn't told about the breakfast when I checked in. I happened to find it myself.
very good breakfast
Quiet, comfortable and straightforward, Free internet.
Staff were very friendly and helpful. Good location n/a
It is the nearest to our destination not possible to rest-construction work at 7.00
The size of the room was good and the verandah a added bonus. As expected the cleanliness was first class. The central heating system needed bleeding and the mini bar had been used before our arrival and a half empty wine bottle left in the fridge a better stock control method required
There should be a top madress on the beds.
Location and cost as well as internet access
Well located to the Suttgart airport and exhibition area. Very pleasant staff, very good restaurant in house Breakfast rather poor
Very quiet. Free parking space. Nice and clean room.
Excelent hotel...everyting top....
Very friendly, efficient and helpful staff / Simple but good, clean, spacious room and bathroom / Breakfast and parking included / Good price-service value (booked low non-refundable rate in advance) / Internet wifi for low additional hourly charge and works very well / Practical if your business or family happening is in the area around Stuttgart / Also close (15 min) to the airport (but no noise) Bed a bit hard (but that's a question of taste) / If you don't know the countryside area, make sure you have a GPS in the car (makes it all the more easy to find the hotel and your way around, especially at night)
The room was large and very comfortable We asked for a 6 am wakeup call and did not receive it which caused us to be rushed in getting back to the airport.
The Staff was very friendly and the accomadations were very old school european
Lots of free parking, very close to the U-Bahn, very Swabian cleaners - ready to tidy the room at 7 am Very Swabian cleaners - ready to tidy the room at 7 am
Hotel is situated in a pleasant rural town within 20 minutes of Stuttgart airport (by taxi). There is a metro link to Stuttgart and bus links to other towns in the area.