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Staff were helpful and approachable Unfortunately, the rooms were very very cold. The heater in one room did not work, the staff changed this but the heater was not powerful enough to keep either of the two rooms warm.
After a long journey, it was easy to find as it was near the motorway exit. Due to it not being staffed at night, there was a lot of noise from a group of children. The person from the hotel opposite had little power to kep them quiet.
It was cheap It attracts a poor quality of guest. Many were very noisy during the night.
the frienly staff . the outside of the building is very dingy, with some broken outside roomdoors , so you get feelings you are in a poor and dangerous part from the city.
small room and very dirty
to to get a bed near the wintersport
Good price, easy to find, could fit 3 in a room. A bit noisy, the walkways cause some noise when people walk past outside.
This is really basic, but in fairness, clean, compact (very) and ideal for the purpose we had. Good location for Grenoble airport, and choice of a pizzeria or Camponile restaurant next door.
Nothing! Dirty, smelly, cramp room!
Toilets were clean Main lobby was dirty and also outside of the room was dirty-
Strong smell of smoke. In dire need of even the most basic upgrade. Shabby and run-down. Unfriendly staff when we attempted to organise an evening meal- our only experience of this during our entire holiday in France. Hotel was in the middle of a remote industrial estate- even our local taxi driver had problems finding it! As a result we cancelled our stay on the return journey.
No. Maybe that hotel were at right adress. That is worst place I've been before. Place were not waited on me. They gave me place in 1* Prima or somthing like that, becose they has confereces on place at this time. Could room with broken toilet.
The staff were friendly. We arrived quite late but this was not a problem. The bar had closed but we could still get beer and other drinks. The rooms are well equipped, with tea and coffee provided, also soap and shampoo which was great.
Location Room a little grubby
close proximity to airport poky over-hot room with no opening window, supposed to sleep 4 but if there had been 4 of us we'd have walked on top of one bed to get round the room; horrid bathroom with moldy peeling wallpaper and less than clean towels
Very little This hotel should be demolished because it is demolishing the reputation and name of campinile. It is hard to belive your company would put guests into such a property with 4 in a very small room. With wallpaper peeling off the wall. With inadequate towels for 4 guests. With a hot kettle for making tea and coffee positioned ona shelf over a childs bed where it could fall over and burn the child-incredible. This is a dirty hotel. I cannoy belive the french government department who inpect your premises have passed this place fit for guests. You are a big company and you have obviously decided not to spend money here. We I am responding and it is very unlikely I will spend anymore money with your company. I will lokk at the other chains for accomadation. And finally as far as I am aware I booked a double bed with 2 child places but was given a room with 2 single beds and 2 child beds that was so small we had to step outside to let them in 1 at a time.
proximity to Airport and friendliness of staff It was too far from the town and too close to another very noisy hotel. Also, my 9 year old daughter found a used condom on the grass outside of our room. The shutter on our room was broken and failed to open, however, the staff moved us very quickly to another room when we complained.
Nice place. Smsll room but cosy. Inside the room they offer kettle, hair-dryier, every day cleaning service.
The staff was very helpful and the hotel is convenient situated for our cycle trip from Switzerland to Provence. It would be an advantage, if there would be a dry space to store the bicycles over night.
Pleasant staff and central location Room starting to look shabby with broken light fitting and broken shower unit
Clean and tidy room, comfortable bed, staff were polite and quite friendly. Double Room felt a bit cramped and the walls were not very thick, making it easy to hear nearly everything in rooms around you.
The service at this hotel is better than anything I have ever experienced. Without exception, the staff were polite, courteous, friendly and cheerful. We stayed one night with our 7-year old daughter and were not charged for the extra bed that was supplied. The restaurant was excellent and the food was very reasonably priced. The location is also very good. Easy to find close to Grenoble and five minutes walk from the major local attraction - the Chartreuse caverns.
Good value for money. Some furnitures are used and need replacement. Two of my colleagues were moved 2 times to be in a room where everything was functionning.
Warm,clean and easy to find. The restaurant open untill 23:00hrs
The dinner was good and good value, friendly waitress, and was available at a late hour The sliding bathroom door was broken. Extra pillows should have been available in the room
Clean, air condition, next to the highway (easy to find). Free parking. In the family room, there is a small refridgerator, sink, and even a small dishwasher, but there is not any plates, forks, spoons, glasses, etc. So if you want make your on evening snack or breakfast you have to bring your own set of cutlery or buy from a nearby shop. Swimming pool was a bit small.
Very comfortable bed and good air conditioning. Parking available and convenient for onward travel. Restaurant closed on Sunday night, no information about this available on your site or that of the hotel. On request, reception provided a town centre map and marked the area where restaurants are found. However, most of the restaurants in Voiron are also closed on Sunday night - it would be better that they provided clear information rather than sending us to places that are closed. We did find one place to eat which was open by asking a couple in the centre of town. The proprietor there confirmed the closure of restaurants saying that chefs want to spend Sunday with their families.
Surprisingly nice restaurant with an excellent kitchen! Wonderful, cooperative staff. Very bright, nice rooms.
Hotel was a bit difficult to locate - needed to use car to find places to eat in Voiron.
Pleaseant hotel, easy to find near the highway. Friendly staff, nice swimming pool and good restarant, both for dinner and breakfast.
The rooms were very pretty and the beds extremely comfortable. the outdoor pool was also a bonus No changing facilities for the pool
Room and facilities were excellent. Staff very helpful. Only suggestions would be to improve the lounge,meeting area in foyer especially when guests have to use this area for WiFi access.for such a quality hotel in a good location for business and holiday travelers ( whi do not want to stay in big city), WiFi access in rooms would be big improvement. Otherwise we enjoyed the stay and room was great.
Clean and welcoming
Good breakfast good location very close to the highway so it was very easy to find very clean rooms The rooms where too small they were one level under the reception no lift I had to carry my laggages and go down few steps
Convenient for Grenoble and surrounding area. Comfortable and staff helpful.
easy access from the airport welcoming from start to finish looking forward to returning next year unless there is a special offer might return before then...Ronan Twomey
Children stay free, also it is very nice to see that children do not pay for breakfast, this is an unusual and welcome experience
Overall comfort and helpful staff, good breakfast, convenient location
Location was convenient.
Good location close to motorway. Friendly staff. The food in the restaurant.
Very family friendly, as all Novetels are A bit tatty and run down on all aspects. Aircon needs to be stronger, breakfast needs to be fresher
I liked this hotel very much as it had lots of character. the staff were helpful and the breakfast was very nice. We are used to quiet situations and this hotel, although in the countryside, is situated on a busy roundabout so I did not sleep. I had particularly asked for a quiet room with twin beds and got a front room with one double bed!! When we arrived at about 10pm the hotel was closed and we had e-mailed about a late arrival. The staff had helpfully sent us directions about how to access our room but we could not change the room situation then, as no staff were available.
The receptionist was very helpful and friendly. We felt welcomed No