Would you like to save as your currency permanently or for this visit only?
Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
nice large room (studio)
Heating system was too bad !! very cold...
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
Very comfortable room, relaxed atmosphere
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
The staff were very attentive and helpful.
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
The staff are excellent. The rooms are old,... needs major upgrade.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
It was close to the casino & a nice hotel A little pricey
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
historic ambiance interior rooms are confined, in my opinion
great experience to stay on the famous ship.rooms where really nice with lots of space. location
I feel back in the good old times and it gave me a warm impression. no complaints
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Great location and good connection to public transport Bathroom was rather small
Perfect view from the 12th floor. Nice bar, good service. Cool room.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Room was fantastic and room service excellent. Would go again
Very loud, no alternative room available, under renovation, no fitness area.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
Central location. Near the train station and near several bars/cafes
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
Location, price, bar, availability of lifts
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
well located in the centre of the city
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
It was convenient. Closing time of kitchen - 22:30h.
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
good breakfast beds and other room furniture not really up to date for 4 star hotel
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
nothing special normal
comfort, nice environment, free parking and good breakfast
Big rooms, comfortable beds. 30 min free wi-fi at the lobby - something new. No air-condition. They reduced the bathroom toiletries compeared to 1 year ago - no shower cap in 4*! and others. Wi-fi in the room very expensive.
We could take shower after coming back from Rotterdam Marathon, though we've already checked out. They also served towels, soap and shampoo. Thanks to this service, we could get very relaxed before leaving Rotterdam. unfriendly reception, late breakfast for Rotterdam Marathon.
Breakfast and location for working in the surroundings to avoid Rotterdam. Free parking. Too early permitted check out (11 H) from Monday to Friday. Cost of Internet.
Nice sized clean rooms. I had a car so perfect for parkng and to get to the motorways. The free wifi is only for 30 mins, not enough to get any work down. It is also only free in the lobby and not the bar.
Friendly and efficient reception and bar staff. Our room was not cleaned even though we were out all day. When this was discovered it was too late (cleaning staff had gone home). This does not reflect the price of the hotel. The food and wine in the bar/restaurant is extremely expensive and does not reflect the mediocre quality.
friendly staff, handy facilities no
Nice updated room.
Clean, large room and businesslike environment Indifferent staff and ridiculously stingy attitude about amenities: only one very small piece of soap (1 inch by 1 inch by 1/4 inch) for 2 people and one small bottle of soap gel for 2 persons for the shower. Was told that only if used up would they provide another supply. There was only one hand towel and had to ask for additional one. Next day, back to only one towel , no replacement of used up soaps or bath gel. Absurd.
Terrace area over the lake. Shame there was not a swimming pool / leisure facilities.
Good food, helpful staff
Very helpful staff and we were pleased to stay there
It was a very espacious hotel, the rooms (bathroom and sleeping area), the restaurant, the hall,... Very nice staff and professional. Food (diner and breakfast) was excellent. I cannot say anything, maybe if they had a swimming-pool, could be the perfect hotel of the area :)
comfortable bed limited parking possibilities
Very comfortable and clean hotel. Delicious breakfast and very friendly service.
modern, clean locked room window, strange smells, bar area
great restaurant, great staff, great room! more for groups, and a bit out of the way of the city, but there is a bus stop right in front of the hotel.
Spacious rooms, good quality furniture and comfortable beds, modern design, excellent breakfast, professional service and sufficient free parking near the hotel Welcome pack in the room with coffee/tea did not contain the coffee and tea.
Everything Brand New. Staff very keen to please. Will definitely use again next time in Rotterdam Everything was perfect
Free parking, Huge bed, Bathroom. Ideal place to stay when visiting Blijdorp zoo. Luxurious room for 100 EUR. Sheets were stained although the rest of the room was clean, Breakfast was not included and expensive , so we didn't eat there. Hotel is very huge building, not very romantic place to eat. We had to pay a warranty of 50 EUR when we checked in, and they "forgot" to tell us. When I saw the receipt of my VISA, I had to ask what this 50 EUR is for.
Hotel staff are quite friendly and a great assist on info about getting around town Not at all! Rather I regret that I had to leave too soon! the info on distance from the Schipol airport on the web should be more accurate though.
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
clean, comfort, cordial staff
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
the hotel is near at the shopping centre and musea.
Room layout Breakfast reception and area layout could be improved
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
very good location not being able to open the windows
the ambiance is wonderful. we stayed there the night before a cruise with the Holland America Line and as everything inside of this hotel reminds you of the former HAL it was wonderful to stay there. although the hotel has an elevator in the hotel, the hotel entrance it is not suitcase-friendly. It could be that we have missed the elevator outside the hotel but if that is the case this facility is not clearly mentioned.
The hotel is like a film set, very special. Staff are polite and helpful, a rare thing today.
the hotel offered a spacious room with a special design. the location was perfect for our activity in the cruise terminal. bar was closed to early
A fabulous resturant with friendly and attentive service, great atmosphere Nothing
The "funky" nature of the room design; it retained an atmosphere in keeping with it's past. I couldn't get a meal until 8.30pm so had to eat elsewhere; residents should be able to eat when they want to.
Spacy rooms, pleasant restaurant environment service in restaurant is poor. Staff is not watching clients.
Old style of hotel Could not open the window (just doesn't work), also no possibility to make a tea in the room - should pay for room service
It took me back to the times when passengers (including inmigrants) used it as the main cruise and passenger terminal (old and nice). I liked it in general
Sense of history in this old building set close to shore. Great shower
The hotel reflects in a fantastic way the early 20th century atmosphere. It's nice to see how the actual requirements for comfort have been matched with the originality and look of the building dating from around 1910. It's worse visiting the hotel as well as the great looking restaurant. Well done.
Little bit too expensive.
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
Did not spend enough time at the hotel at IBC
Staff and food were extremely good Just a small thing, vegetables were the same every day
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Location, comfort, price the room a little too far from lobby, minor miscomfort
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.