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The hotel, the staff the food! Just an outstanding hotel and NOBU was over the top!
The luxury breakfast, the location and the comfy rooms. Breakfast was quite expensive
Views of Mediterranean can be seen from anywhere in the hotel. Nikki beach and pool was a lot of fun. Restaurants have delicious food and great views. Rooms are old and need to be remodeled. Drinks at Nikki beach are over priced.
Nice pool And breakfast buffet is superb. Staff is friendly Rooms are old and outdated one of the three elevators were broken
Excellent hotel facilities, all staff extremely helpful and the perfect location for a fantastic stay.
Love how Fabulous was the staff. Very helpful. Love Jeremy @ the front desk. Great person & very professional . Can't wait to come back to Monte Carlo!!!! I like everything. It's Chic & Fabulous !
Room stunk of smoke!!!!
Location Views Room Size Clean Staff It was loud, I could hear doors slamming all night; could also hear the people in the room next to me.
Nice location great pool and restaurants Elevator was broken rooms need to be updated furniture was old not enough electric outlets for working
The location, beautiful sea vies and the lovely casino gardens nearby to stroll up town. It is a very large hotel so therefore impersonal.
Pool, food, casino, service - all a cut above. very pricey, but it is Monte Carlo for crying out loud. This is not your childhood Motel-6. I felt the prices were way out of line for food and beverage even for the location. The price of the hotel was great for the location and hotel (still pricey).
location,comfort and attetude parking 42 EU
very well located next to the Grimaldi forum
I had a very pleasant time due to the hotel environment as well as its service.
nice and clean hotel it was exessively expensive
Swimming and sunbathing facilities are OK.Service at the outdoor area is not very responsive. Avoid rooms at the noisy mountainview side of the hotel.
The view by the sea and swimming pool, clean as a 5 stars hotel should be. Some small infrastructures details need to be fixed: worn part in the lift and floor corridors.That said, the only real negative point is internet, for a 5 stars hotel one's would expect it free 24 hours, instead is expansive and complicated.
Loved Monte Carlo, fantastic city. Hotel was fantastic, really nice. However i would recomend a sea view room - the road can be a little nosiey.
we like the location of the hotel by the beach rooms very poorly sound proof can ear other guest snoring or having a shower
The room was very comfortable. We were able to get into our room early which was a big help Room was noisy because of rubbish removal at 00H40. When I complained I was told that all the rooms on that side of the hotel are noisy. But this was never indicated whn booking.
The room / bed were comfortable and the staff were pleasant and helpful
Good sevice friendly staff fantastic location. None
It was nicely decorated I was mischarged for a lunch I didn't have nor sign for. I wasn't even there for lunch, my check in was at 4. Customer service won't help me fix it. I wasn't given happy hour discount for being charged minutes after happy hour (though I ordered during happy hour). Wifi is not free. Mini bar and bar are overpriced. Was charged a charity donation without being asked. Legal robbery is what it is
Service was too. We were very well welcomed. Hotel is gorgeous. Definitely will come back
The best service ever Staff is beyond friendly Restaurant (had dinner and breakfast) second to none Lagerfelt inspired spa you never want to leave To leave
location of hotel; friendlyness personel bathroom shower where floor connects with wall was not clean; showerdevice was loosing water on side and hose.
the outdoor restaurant with excellent views and the the breakfast buffet had a very good selection the furnishing in the room was dated and the carpets were grimy, the curtains were falling off the rails. there was a smell of sewerage coming through the ventilation pipes
Great location and very charming staff. Sadly the weather was appalling but the room so comfortable it didn't matter.
The staff were fabulous and were able to assist with all requests we had inside and outside the hotel. The room was amazing. The food was perfect. Everything was perfect.
perfect staff and service, thank you!!!
Great location, right in front of the port with all the gorgeous yachts literally out your window, and steps away from the heart of monte carlo, yet very quiet for peaceful rests I dont like surprise charges, whether or not it's a reasonable charge. no one told me about parking charges and so I tipped the valet well then at check out I learnt that there is a 30euro/day parking charges, which if told previously would have been considered reasonable
The view from the Hotel. Hmm..not much.
We had booked a great deal on Kayak for a small modest room. We then had to bring our daughter so I asked if I could have a roll away bed, they said sure but then asked if I wanted to upgrade to a suite for $200. Did not want to spend the extra money but when they showed us the room, we could not resist! 2 bathrooms - one with a sauna/steam room, a separate living room area with table and sofa. The rate included breakfast which they served on our room....and because of the great deal we got on kayak we only paid $550 for the night, when I looked on line that room was going for over $1300/night!!!!!
The Deluxe room was very spacious and featured a very nice interior. The view of Port Hercule is simply gorgeous. The bathroom is spacious, too, and very functional. Overall, the hotel's interior design is outstanding - bright and modern. The view from the terrace on the hotel's roof is gorgeous. The location in Monte Carlo would be hard to surpass. The voituriers were very kind, helpful and quick. We had a very nice one-week stay. The gym couldn't be used due to undergoing renovation (already??), which hadn't been announced by the hotel in advance, and they didn't give a discount for this inconvinience - actually we had specifically chosen this hotel since it does have a gym! The complicated operation of the the TV set is beyond comprehension and needs to be changed; furthermore, the remote set was already very worn and not fully functional. The supply of shampoo and shower gel was a bit short; shower gel spender inside the shower cabin wasn't refilled although we had complained at the front desk. The waiter in the bar was slow and literally hiding from the guests. The staff obviously doubted my credit-worthiness and asked for down-payment after four nights - weird!
easy access to places no
Location was perfect. Easy walk to the casino, beach and all of Monco. Great central location. Chocolates are delivered to your room every evening. Rooms are spacious and very clean. Highly recommend Port Palace.