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i didn't enjoy the period i stayed there. The people who work there are very confusing ,because when i asked something for them, they always answer in a difficult way to understand. There are no accommodations for the disability people . The room that was created for these people isn't useful, because the bathtub is horrible to enter and my grandmother couldn't enter there. Also, the breakfast is horrible, it hasn't anything good there. I didn't enjoy any minute I spent in these hotel. It was a totally waste of time. AH, and how many elevators should we get to arrive at the room ? i lost the notion. many many,! And everyday they were broken, so my grandmother had to walk through the stairs. And the price? Too much for nothing. I wouldn't go back again to these hotel, waste of time
location, view from room
A good and efficient 4*hotel .Would definitly use it again
very nice and comfortable rooms, very kind and welcoming staff
Close enough to centre of town without noise. Pool good size and accessible. Staff helpful.
Price Wish we had a room with River view and balcony as there appeared were quite a few available.
Very convenient for visiting Mateus Estate
The views and location. More services...gym...sauna etc..
Nice room and hotel, great breakfast. Vila Real is not so interesting place.
We loved the people who are doing the most they can for their guests enjoyment, the they were very friendly and helpfull .We got great tips for travelling in the area and we want to thank them for that. And the hotel is great' it was the highlight of our trip. that we stayed their only one night
The staff pretty much let you do things your way, and all extremely helpful when needed.
this hotel/chateau is stunning. located in a small town- wine country is a 30 min drive. very peaceful. rooms were very bright and large. great food by the pool. amazing morning breakfast we did the tasting menu at the restaurant - bit old fashioned for our tastes. they are rated- but not the best meal we had. breakfast and pool food were great. staff were very friendly and helpful. a real pleasure for us
Beautiful views, very friendly and helpful staff. There were a lot of seating areas in which to relax. The bar staff had good memories and the restaurant was lovely. Great breakfast. Rooms extremely comfortable. Slightly difficult to find
Beautifully set along the river in the centre of an old town. Very friendly service, good cuisine.
Very good service, excellent location
the village, staff, restaurant and service and the room
Large comfortable room and friendly staff.
Helpfulness & Friendliness of Staff. Food very good. The hairdryer
Attractive location. Great value for money, particularly with the room up-grade. Attentive and polite staff.
Nice quiet hotel. I was treated with my breakfast iny room at no charge, nice! After breakfast I went down to the Spa where I enjoyed the relaxing jacuzzi, steam, and sauna. All included. The water in the bath was adequately warm however not hot and I like a hot bath. Also the towel warmer wasn't working, minor issue.
The location was central to all the sites in Amarante. You could walk to most everything. The starkness and drabness of the bulding and the dimly lit, chilly breakfast room.
Peace and quiet
The reception staff were excellent and spoke good English. The breakfast times were extensive. The hotel was well located for a short walk into the town centre..
Friendly helpful staff. Balcony/outside space. Breakfast selection. Proximity to town centre. Lovely fresh orange juice ! Massive long term road works right outside hotel and under our balcony. Dust, noise, some risk. We should have been informed of this prior to arrival. Ambiguous situation regarding car parking which I stressed was very important. This exacerbated by but not because of road works.
The external appearance was not good being based in a scruffy shopping centre on the edge of the old town. The description of the balcony aspect was not accurate as you could not see the river at all from the balcony which was very scruffy and not worth having.
The hotel is very well located, near Sao Goncalo Church and the famous bridge. Very clean, modern rooms, great beds and a fabulous breakfast. I would recommend it to anyone wishing to visit Amarante.
well placed to tour porto, doura valley etc
Location very good - close to bus station & town centre. Rooms were a bit dated and dark. Alot of noise from surrounding building works from very early in the morning.
good buffet style breakfast, value for money lack of parking
The breakfast included was first class. The room was nicely furnished and clean. I would use the Navarras again and would recommend it to friends. No bad points. It was perfect.
Feels dirty. Just waited for the night to be over.
The hotel is very centrally located within easy walking distance of the old bridge.
Clean rooms. Shower was fine. Desk staff was friendly. Good location. Carpeting was stained and worn down a bit. Slight urine smell in bathroom probably from old pipes. Breakfast was merely fair. TV had no English channels. A little expensive at 60 euros/night.
convenient location with easy walking access to town. Free reasonably safe parking in street outside. Good breakfast.
Great hotel, but a little far from the town's historic centre. It is in the new part of the town up a very steep hill. Views from balcony rooms good. Staff were helpful.
Excelent value for money - the rooms, with balcony, and service were adequately comfortable for a few days or a week. The hotel was very close to two good restaurants and also the old town centre and river. Parking proved to be no problem in October. he hotel bar was closed.
Location was very good. Amaranto Restaurant was excellent. Poor lighting in halls, lobby and rooms. Hotel too dark.
The location was good. near to the exits of the town. The room and the bathroom was confortable. The reception clark was correct and helpfull The atmosphire was of an emty hotel. only few gests. We we alone most of the breakfasts. No minibar in the room.Th elevastor very poor
The hotel has faded considerably since I stayed there 15 years ago. It's a bit dismal. Our room with balcony was comfortable and the breakfast was generous. Good value. The location is close to highways, but the hotel is at first difficult to reach due to one-way streets. There is a fee for parking, but there is no restriction on street parking.
Within walking distance of Michelin restaurant so quite convenient.
Nice room, good breakfast, free internet and spa.The view is amazing staf is friendly but should be able to speak english
The location is outstanding and the hotel is a fine piece of contemporary architecture, beautifully integrated in the landscape. Comfort, taste and quietness. Friendly, helpful staff.
The design of the hotel and the beautifull view When it was sunny, there were not enough chairs around the swimming pool
The building is nice and rooms are good. The name of the hotel is "Água Hotels", but the pools are incredibly small!
The value of the money is very good, the hotel design is modern and clean and the views are breathtaking. The indoor pool is small and therefore it can be crowded.
The perfect location in combination with the facilities like pools, sauna etc. Very quiet, perfect beds, good restaurant, good breakfast.
New hotel with a really incredible view from above the mountain, free working internet, good breakfast Not enough surveillance in the spa, it sometimes becomes a childrens playground. Staff needs to speak at least English.
nature of environment
The bedroom i stayed with my wife was excellent, very quiet, very clean, and with excellent taste in design, very simple, but very unique. The hotel staff were all very friendly and caring. The breakfast was excellent, and we definitely recommend staying in this hotel. All rooms have mountain view, and there are some with jacuzzi, as well, as apartments to rent. Definitely the worst you can say about this hotel is that the inside pool looks very clean, but it's a tank, not a pool, It has around 16m2 so it's too small for a 4star hotel. The hotel was excellent and this was the stain of it.
360º views, quiet place, nice pool.
The convenient location and the swimming pool and garden.The owner is very charming and speaks various languages. The bathroom toilet seat was totally unusable, and the entire place is far too cluttered with rubbish, thus detracting from the grade 1 listed building.
The location is excelent, inside the walls of the town. The house is very cute and cozy. It is very difficult to find even with a detail map. We had to ask twice to different people in order to find it. The bed is little bit hard.
The owners are very friendly and always at your service. The owner of the house also has a very nice wine bar where you can taste some port, drink some wine and eat lunch.