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Excellent value for money. A pleasant peaceful location. The pool was very welcome after a long journey. Very friendly and helpful staff. The meal provided was plain but good with bottle of wine included. There was no air conditioning in the room as stated on the booking form. The window had no mosquito screen. I was a little disappointed that the owners were not French. I had been looking forward to a French experience ,being our first day in France , however the french guests were very friendly and made up for this . No lift.
A very nice and quiet place with a friendly atmosphere. Good, spacy room and a nice pool outside.
This is a beautifully restored farmhouse that is comfortable and has very welcoming innkeepers.
nice big clean room for very reasonable price. Personal touch friendly hosts none
A warm welcome. Well appointed and comfortable room. Good atmosphere and nice location.
The welcome we had from the owners couldn't have been better, warm friendly atmosphere in a beautifully renovated property. This family really care about making sure their guests enjoy their stay to the full. We were also impressed by their environmentally friendly attitude. An absolute gem of a find! Nothing negative about this hotel at all.
Very friendly and helpful owners, lovely room in a beautiful setting. Nothing
Friendly hosts. Swimming pool. Clean room but a bit small. Many moths came into the room at night if windows open and light on.
Beautifully restored barn convertion excellent food, very friendly British owners, very relaxing
The peaceful vinyard strewn walks. The quality of the renovation of a Bearnaise barn into a modern hotel. The very helpful, but unobtrsuive owners. Leaving.........
We enjoyed our stay at the hotel as it is in a fantastic location. All of Pau is easily walkable the hotel is a stunning building and has lovely original french decor in the public area's. We read it was a little in need of upgrading but we fould it perfect, the slighly faded carpets and furniture only added to the ambience of the place. Our room and bathroom were spacious and recently refurbed and the bed was really comfortable. We would definitely reccommend a stay here. Can't comment on the food as we didn't eat in the hotel.
The location of the hotel was excellent for sightseeing in Pau. The hotel staff were friendly and helpful. Sadly, when the temperature was in the 30s there was no air conditioning in the rooms. Almost impossible to sleep!
The staff, the decor. Restaurant closed at the week-end, the location in the centre was almost impossible to get into. It took 1 hour to find our way through the maze of road works and bizarre traffic arrangements. We felt the price should have reflected the current difficulty. I would not stay again until the centre of the town is completed.
Very good location in the heart of the city, close to shops, restaurants, sights. Helpful staff. Good breakfast. Big room with good organized storage and facilities. Once it was a fashionable hotel but now all furniture and facilities are very old and dusty. Dirty bathroom.
Yes, 2 things; 1) the fact that there were cockroaches in the room, 2)the hotel is in serious need of a refurbishment.
Room was very nice. Free parking.
It is very convenient for the centre of the lovely city of Pau. The staff were very pleasant and helpful. Based on these two points we would recommend it. The room decor is badly in need of refreshment, and not as we would expect from that standard of hotel, especially compared with our expections of the Best Western chain. There was no air conditioning in the room, indeed the room overlooked the airconditioning outlets from other areas which rather added insult to injury!
no worries at all; good performance of the hotel crew i missed a bar to meet my colleages and friends; the lounge was not big enough
Excellent reception staff.
central location and free hotel parking. large spacious rooms. rooms where large, clean and comfortable but the decor was a bit shabby
Friendly staff, easy parking and quiet considering it's centre of ville location.
This is a clean basic hotel. We enjoyed the free parking on site, the free wireless internet, the hair dryer and the AC. The receptionist spoke English and Spanish and recommended restaurants.. There was no English language TV. 'Satellite TV" is apparently no longer code for CNN/Sky. The bed was too firm, not a big issue.
The staf were very helpful. The car parking is very secure. In the centre of the city this is very important.
near the Town centre
Just across the road from the bus stop to Total; 5 minute walk to centre of town
Clean and comfortable. Had three small children with us and they were able to accommodate us in bedroom for four.
Clean bathroom, two sinks, bathtub, big bed Paper cups in the room for coffee in the morning
Walking distance to Conference Center and shopping arcade. adding iron & iron board in certain type of room will be useful.
Adequate for a stopover, but a soulless mid-century modernist design lacks any atmosphere or personality. In a bland neighborhood not far from the city center. Staff, compared to other hotels we stayed at during our ten day trip to southwest France, perfunctory & indifferent.
Nice room, friendly staff, avoid the restaurant, even for breakfast !
Cleanliness, space, view, quitness, service. Matress a little bit hard. Try "matress toppers" for extra comfort (like all sofitel hotels!)
We had a marvellous stay at the hotel, it was so close to the Jeu de Paume where I played tennis on Sunday with new friends (including M. Paul Murat, a very considerate host), the facilities at the Parc Beaumont are beautifully appointed, and the meal we had in the restaurant on Saturday evening was the best meal we enjoyed during our two week stay in the south-west of France. The upgrade from a town view to park view was very much appreciated, and particularly as I could see the old jeu de paume building from the balcony!
Conducted several business meetings, had a tuor of the town and visted the race track and had lunch. Not very clear instruction in the room about internet connection.
The room....the facilities....the hotel hospitality No
Beautiful hotel in a pleasant city location. Probably the most comfortable hotel bed we have slept in. Very expensive and empty, we never saw another guest the whole time we were there!
Very nice staff. Excellent facilities. Gorgeous room. Lack of gym
modern clean style yet sensitive to the environment - knowledgeable and friendly staff - excellent cuisine in a relaxing atmosphere no, about as perfect as it could be
The rooms were very clean and airy. The staff were friendly and attentive. I didn't feel that the standard of the restaurant was up to par.
Apart from the excellent facilities, I was particularly impressed with the professionalism and friendliness of the staff.
SERVICES E COMFORT
We only stayed one night one our way to friends in Spain. We thoughtthe hotel was well appointed and the gardens lovely.We would certainly stay again on our way at another time. We were extremely disappointed in the food. The Dining room and theprice charged for the food served did not match up to expectations. Although good quality products were used the presentation and care left a lot to be desired. We would still stay at the hotel but not eat in the Restaurant again unless they have a change of chef.
Quality of room and facilities- great location
Good location. Quiet and relaxing.
The staff at the hotel were outstanding, the food at the resturant was very good, the breakfast was very good. The hotel is within walking distance of down town.
Clean and nicely designed, The bath was a bit narrow( and I am slim)
A beutiful hotel in a quiet setting yet still convenient for the centre of Pau. The staff were very helpful and the room was generous and comfortable.
the hotel was a beautiful building The staff were friendly, but although the bar was open it was sometimes to find any one to serve you
Historic building in excellent condition. Room and bathroom very confortable. Lovely decor, beautiful salons and the added value of the spa.Lovely garden
Great, friendly staff. Spacious rooms by European standards. Very nice breakfast buffet with option to cook your own eggs.
Good location,Parking, comfortable hotel.
Staff were very helpful and friendly.
Convenient location for Lescar. Hassle to move room reservation one day on.
Very close to shopping within walking distance Pool should be heated by mid may
The staff was extremely helpful. We had some issues with a rental car and needed to contact a tow truck and a taxi, but we spoke very little French. The hotel desk attendant was critical in helping us communicate with the tow truck driver and ordered the taxi for us. The breakfast was very good, the room was pretty spacious & clean, and the outdoor seating area was a nice feature.
Good for location relatively close to Pau airport and late check in.
easy access from airport, good breakfast - nice outdoor terrace no
All staff speak good english and are very helpful. Rooms are of a decent standard and are well equipped. Breakfast not included in the room rate and was expensive considering that it was only a continental style offering.
helpful, friendly and comfortable hotel with good facilities
The hotel was convenient to the Station and some of the other wonderful scenery. We found the breakfast was excelent. The staff was wonderful.
its location and friendly staff I was in room 35 .Very little natural light. Could not take a shower as all the water would end up on the floor. No curtains on the window of the bathroom . Not enough towels. The quality of the pillows is poor as well as the sheets. No smoking room available.
good sized rooms, clean, central location, close to chateau, restaurants etc, free pool table!
The location was great, the room was spacious and nice with a huge bathroom. Free Wi-Fi was useful. Have not used the restaurant so cannot comment on it.
excellent location for exploring pau and for restaurants shops etc
Bedroom decor was a little strange.
The pleasant helpful staff - the spaciousness of the room and bathroom, the proximity to the castle. The cleanliness.
The staff were very friendly and helpful, and the quality of the room and the breakfast was good. We liked the traditional atmosphere and the personal approach of the staff. The air conditioning was not very good, as it was a very noisy free-standing unit.
Location - convenient for town centre. Poor quality furnishings - looked like stuff thrown out of someone's home. Very poor breakfast. Parking difficult with limited close to hotel.
It is an easy walk to "pau" centre. Had to ring the bell several times before someone came to check us in.bed was uncomfortable,shower cubicle was old and very stained with mould.
The room was lovely, big windows and very comfy bed! large tv, clean bathroom...very nice! and it has a lift which was ideal!
We were only passing through on our way from Spain to UK. Managed to see the Gothic Cathedral, havde a meal nearby & walk around the City - very pretty & lots to see, hence we will return on our way back home!
Location close to town centre and private parking.
Comfortable, friendly, centrally located hotel of character with attractive rooms and parking space.
Nothing. Hotel was no better than a cheap motel.Lino floors in the hallways.Stairway carpets were stained with god knows what.The lobby(if that's what you call it)smelled of old stale food.Disregard the hotel pictures.Just awfull.Do not stay at this hotel.
manager was excellent - spoke english which was very helpful for us. we had a room with a great view out over the square.
Great location, very central for shops and sightseeing. Room smallish but comfortable. Would be good to provide exta tv channels and a kettle. Bathroom was definitely small, and shower fitting needed fixing.
Location Very weak wifi in room
The man on reception was an excellent ambassador for the hotel. He was very friendly & helpful. We stayed at Le Bourbon on one of the warmest days of the summer and the aircon failed. The receptionist offered to move us but we stuck with our room as we were only staying one night. I wish we hadn't as, apart from being hot due to the aircon problem, our room overlooked the square which was noisy with revellers until 4 in the morning.
A clean, cheap option well located in the centre of Pau Nothing special!
Friendly, helpful staff. The nearby Tex-Mex restaurant is good. A good budget hotel. Location is quiet but nothing, except the nearby restaurant, within walking distance.
Self service check-in for late arrivals
Little bit far from central (by bus about 10 min.) but room was clean and staff were friendly and nice. Breakfast buffet was also nice. There is big supermarket in front of the hotel, was very helpful.
basic but comfortable. staff friendly & helpful. excellant mexican restaurant next door.
Very friendly and helpful staff, good choice at buffet breakfast, larger than average room for a budget hotel The bed was a bit hard and we only had one very tiny/thin pillow each - I know this is normal for France, but it isn't normal for me and in most places there are spare pillows tucked away in wardrobles etc.
I arrived late and as the reception closes at 11pm the staff member had written a long note to me and placed it on the office door with very clear instructions on how to self-checkin, once in my room I found that they had printed a copy of my receipt and placed it there incase I had to continue on my journey before the office opened! Amazing, someone was thinking of everything! Thankyou!
Nice room, good price
The cleanliness of the room wasn't the best and the smell of smoke was very intense.
Great staff. Quiet location. Bathroom very cramped. Needs smaller sink, corner shower would allow more room than the bathtub with shower fitting.
Extremely clean. Quiet. Very helpful, friendly and pleasant staff. Excellent value for money.
the best thing about this hotel was leaving it within minutes of arrival. we decided not to stay at the hotel after arrival, even though this meant losing the cost of the booking. Our room overlooked the car park and was most uninspiring. this is really a motel. the situation of the hotel is dreadful. it faces onto a very busy main road and is miles from anywhere. once in this dreadful place you have to dine in the expensive restaurant or drive miles. we decided to abandon the stay and headed instead for Pau. Much better by far.
The room was a good size. The quilt they gave us for our baby was stained and dirty. No tea / coffee facilities in the room. DId not say on the website that the restaurant was closed on Friday and Saturdays.
Friendly Hotel,good restaurent and service.Very convenient parking.
Leaving Arrived to find that 2 rooms had been reduced to 1 room as the hotel was overbooked.
Hotel in nice grounds. Nice garden, pool and terrace. Good food. Parking on site. Not far from the church and pretty town.
Air conditioning in the rooms. The restaurant was expensive
Very comfortable, breakfat was good,gym facilities I think the possibility of getting some hot water in the evening to makr a drink would have been appreciated
The staff were friendly and welcoming. Our evening meal was traditional and very good.