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outward appearance belied the service and quality of the hotel. Once inside we very impressed with the presentation and friendliness of the staff
The garage is a plus for the hotel The TV is useless,including the control
Very friendly helpful staff. We had one small pillow each. A second new latex pillow would be great.
Very friendly personnel, a superb restaurant, very clean rooms and an excellent price/quality rate. An absolute must if you travel in this region. Maybe the style is a bit outdated and I would have loved a pool, but there are no real disadvantages to be mentioned.
The air-conditioning didn't cool the room down enough.
This hotel was quite hard to find arriving by car. In other respects it was adequate; not special in any way. Except perhaps the restaurant which was very good and the service there was excellent. On the other hand, trying to get a drink at the bar in the hotel was like pulling teeth. As before, hard to find and very hard to get a drink in the bar.
Easy access to the town and staff friendlyness
Nice hotel with a clean and well equiped room. We had an excellent service and food. Especially the grilled salmon can be recommended. No free internet connection. The hotel should invest free WiFi routers on each floor.
Very central and courteous staff
Very good views and having a balcony was a bonus. Restaurant food was good and reasonably priced. Parking on site and free. Hotel was on the edge of the town so car needed to see historic area but we were aware of this.
Good location and stunning views. Good for an overnight stop. no problems
Location, food, friendliness
The Resturant for both breakfast & dinner where exellent. No
Excellent value for money. Hilltop location with great view of neighbouring countryside. Indoor pool, Turkish bath and sauna included in price. Good food in restaurant and good value cocktails in the bar. Easy parking free of charge. Short walk to town centre. Everything was great. I really recommend this hotel. We've stayed there on several occasions.
One night stand. Everything went fine. No bell boy.
Location and staff friendliness. Sauna and turkish bath are included in room price.
Spectacular views from the Hotel Room Excellent food in the Restaurant The fabric of the building is looking a little tired No advance warning of swimming pool being used by a class of children
Superb views, very comfortable and well-furnished room, excellent buffet breakfast
The indoor pool and jacuzzi were great for our son who enjoyed swimming every day The food quality was quite poor and it seemed strange that the bar and billiard area should be open only until 5pm...
A insonorisação dos quartos podia ser melhor. Não acho correcto cobrarem 7,5€ pela utilisação do banho turco ou sauna.
cleaness and friendly team
The country and the Termes of Monfortinho
this hotel was an absolute disappointment
Lovely views, friendly & efficient staff, nice pool.
It was right in the heart of a beautiful old town, with spectacular views as Idanha da Nova is on top of a large hill. The service was great, and breakfast tasty. :D Unfortunately, they didn't have heat for the first part of the night, and it was REALLY cold! But that's okay, this was apparently just a fluke, but we just happened to get caught in the middle of it.