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Exellent restaurant and room. The area around the pool pleasant, well taken care of and delightfully undisturbed. The staff professional and very, very kind!!
quality on every level no
The Facilities, and restaurant L'Angle are fantastic, great to have mon st benet and alicia beside, rooms were great, and staff helpful Poor choice of menu in restaurant mon, not much available
Situation and room Quality of service poor. Food abysmal
The hotel and the peaceful setting were outstanding. The food at the restaurant was some of the best that we had on our trip to Spain.
I found the hotel very good for a relaxing break. The staff and food were very good. The room itself was lovely and spacious especially the balcony . The toilet was dirty when we arrived (somebody had used it before us, things stuck to toilet bowl) and the floor had not been hoovered properly. Also when we arrived at the pool there weren't any towels and my husband had to walk to reception 3 times to convince them that there weren't any towels(36 degree heat) , they kept telling him that they were there , towels were then brought by reception staff.
Phenomenal service. Gastronomical meal. First rate facility. I highly recommend this peaceful oasis Absolutely nothing
The food was very nice - the staff extremely nice - the room was nice too - and quite comfortable. It was like a barracks - no privacy on the balcony - did not like all the dark passages - the pool area was not at all nice - the village was uninteresting
This is a 4 to 5 star hotel with a 2 to three star service. Try to get the rooms on the lower floor because the terraces are big. It is a very nice hotel, quiet and with a spectacular view over the monastery which is a must see. Great breakfast too. Perfect location to relax. The staff was not very helpful in most cases but nice nonetheless.
nice surrounding, excellent facility, delicious food the address provided by booking.com is not be able to find by gps
Very friendly and helpful staff. Package desription on website did not explain very well that many parts of the spa were not included.
I adored being able to wear my bathrobe even while sat at the downstairs bar with my laptop enjoying lunch and wifi. The wifi in my room was terrible. It dropped my connection every few minutes because of a weak signal and there was no LAN cable to connect to.
The village, and the staff are polite. Poor value for money, not just the hotel (which is not a luxury hotel by any stretch) but also the food, which is of average quality but pricey. The atmosphere's not a relaxing one, as the staff don't control the children in the pool (even if you complain), and so it has a Port Aventura/Butlins feel. The building is enormous, monolithic and quite ugly, and the rooms are dark with tiny windows, especially on the ground floor and 2nd floor. The staff also speak no Catalan, even to their catalan clients, in a catalan area, adding to the impression of a chain which drafts in staff from the outside and makes no effort to integrate with the village, steeped in catalan history. Doesn't hold a candle to beautiful Balneari Prats, just down the road.
comfort and convenience
breakfast This Hotel is overpriced. To use the spa and pool costs an extra 30Euros, most of the equpiment didn't work. . The glass shower door which was heavy fell off the bath onto my leg . Had to call the manager to complain as the rest of the staff unhelpful. Vastly overpriced. Room was the smallest I have ever stayed in. This will be the last time I ever stay there. Was 5 star now 4 star and should really be 3 star. Had stayed many times before but not again after the last time.
close to old town ,unusual design
Nice rooms; good communication with Barcelona by train and car; close by center of Terrassa. Unfortunately didn't have time to enjoy the beauty treatments (very cheap) Eating room could be cleaner. Parking is very expensive but if you are lucky there is free space in front. In the morning not enough personnel in the reception and they have to answer the phone too.
Air conditioning faulty. No sleep, no compensation offered by staff at checkout.
All the comfort The room was very cold
reasonable price, room was clean. None
It was comfortable, however I would have liked to have had a complementary english newspaper to read in the restaurant whilst I waited for the courses to arrive espaecially as I was dining alone. As I filled the bath a piece of mould appeared in the water, I do not know from where, but needlesss to say I stuck to the shower instead.
There is no toilet brush in the bathrooms
It was inexpensive for what I needed it for For being a supposed 5 star hotel the staff for the most part was rude and completely unhelpful. The room was nice and the food was excellent but it was almost an hour outside of Barcelona by train which was a complete bother. Very few of the staff spoke English. When I called from the train station and asked if the hotel had a shuttle they said "no, get a taxi" and hung up. All and all the experience has kicked Barcelona off my top ten places to see in it's entirety before I die.
The room was quite big. 1. We booked in advance the room with one king-size bed (not 2 beds). Inspite of it we received the 2 beds. 2. You have to use the outside parking about 1km (not the problem but still...)
Clossness to trails and to the church Having a tree block view from window and construction noise that went into night
In the center of the monastery of Montserrat, facing the cathedral, but it is a normal hotel.Staying at the hotel allows you to enjoy Montserrat also when it is quiet and peaceful- before and after the swarms of tourists.Breakfast O.K. You may drive to the entrance of the hotel to unload or load your baggage, but then you have to find a parking space in the parking lot, which is not so close. Saying that - there is a "train" to take you back from the parking and to it. Parking costs extra.
We just loved this hotel. The rooms were clean and had the most comfortable mattresses. Very clean bathroom and some toiletries. The breakfast was adequate, wish they had had some more fruit options. We visited the Monastery and took the funicular up to the top of the mountain, with spectacular views. The location could not be better, right next to the Monastery, and we got to stay in the "old" rooms. The rooms do not have A/C and it was quite hot in September. We left the window wide open and were able to sleep just fine. It was noisy very early in the morning, a lift truck kept going back and forth.
In the evening, after the tourists left on the last tram down the mountain, the peace was amazing. It is an experience you cannot get on a day trip. Our only regret was that we could not stay longer, since we were catching a cruise ship the next day. The room was neat, clean, and comfortable. After flying from San Diego, peace of the mountain and a beautiful mass refreshed our spirits. We look forward to staying there again, but next time we will stay 2 or 3 days so we can explore the mountain.
Pleasant hotel at the Abbey Square up on the mountain Montserrat. Excellent view, Restaurant with Bib Gourmand i.e. good food for a reasonable price. Buffet breakfast with plenty of choice. We visited off-season and for everybody who wants to combine a bit of contemplation in the beautiful abbey where a boys choir sings every night after verspers with enjoying nature (well marked routes) it is a brilliant place to get away too. After visting Barcelona for three days, two nights at the mountain appeared a perfect short vacation.
A very clean and comfortable hotel. The reception staff were able to speak English and made us very welcome. We found a lovely little retaurant nearby. The outdoor poool was large and had plenty of space for relaxing in the sun.
central,quiet,friendly,use of sauna,pool ,parking
Helpful and friendly staff made for a good stay
Polite, friendly staff No irons. 24 hour notice required to iron a shirt - had to go out and buy one
We only stayed for 1 night. This was a stop off for us after arriving at barcelona airport before leaving the next morning for andorra. It was convenient for us.
English spoken. Good breakfast. I have stayed there 3 times now and it is very difficult to find. Every taxi driver gets lost.
in that hotel the best thing was breakfest and good spain wine very poor wifi network
Nice hotel for young people. Who travelling on car it´s best choice
spotlessly clean, friendly helpfull staff,good weekend price.
It was very nice. We stayed for 2 nights and we had no problems. Wi-fi ok, beds ok, tv, everything....
the hotel was a very convenient stop over on our way to andorra from Barcellona airport.
Clean, helpful staff and excellent value for money, 20mins from the circuit de catalunya No
The attention from the staff and the clean of the rooms. the parking area and the security outside at nights
Friendly helpful multi-language staff, fabulous breakfast included, updated bath/shower, great daily menu for dinner in the restaurant, piano in lobby No drawers for storing belongings - only shelves, no wireless internet (but wired internet was ok) in rooms, no business/conference room for group meetings
An excellent experience the hotel staff could not be more friendly or helpful. plenty of parking and easy access. We used the hotel restaurant and the 30e menu del dai was superb. Best steak that I have eaten for a long time.