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clean, spacious rooms, good mattrass, friendly staff, great buffet breakfast, plenty of parking, 10 mins walking (slightly downhill) to town centre all of the standing lamps were broken and pushed into a corner of the room so that they wouldn't fall down...
Very good location, helpful staff and good facilties.
Everything was fine, particularly because of the reasonable cost. Staff were extremely pleasant. Only the design of the building from outside and the advertisements stuck on the wall (showing meals, etc). Made it look very cheap and I wondered what I was going into.
Good choice at breakfast, super quality at dinner buffet. Nice sauna and pool. Good value overall. Nice rooms. Some noise from the heating/plumbing. Water for the showers/bath not that hot. Small(ish) towels.
When we arrived, the receptionist said that dinner would be served until a particular time, but when we came down to the bar (before that time) we were told that we were too late. Unfortunately every restaurant (bar one pizzeria) in the town was closed that evening.
The room was good and it was brilliant that the children had separate beds and didn't have to share a sofabed. The breakfast buffet is great, lots of variety and well presented. I can't think of anything.
Hotel is a short walk way from Monschau - very convenient. Car park spacious. Room clean and comfortable.
Easy access and good location on the edge of Monschau. Good breakfast (included) and buffet style 'one-price' meals if required. Friendly and attentive staff.
Breakfast was okay. The staff wasn't friendly at all. The rooms were very outdated.
Excellent service and breakfast. Beautiful and quiet room.
This is a wonderful hotel in very beautiful surroundings. The food is good and the owner is very friendly and helpful. We only wish our stay could have been longer.
cleanliness and comfort
Everything! The bed was the most comfortable ever! The standard was high overall. The breakfast was excellent and the location is great. We will definitely stay there again. The owners are lovely too. no
Nice and clean, excellent breakfast 5star for a family hotel. would go back tomorrow. No problems.
very enjoyable relaxing time
Clean,beautifully furnished. Very helpful and attentive staff/owners. Good breakfasts. Good position just outside village. 10 minute walk to centre.
wonderful location in Monschau, good free parking beside hotel, service and room excellent, breakfast better than average, friendly staff who spoke some English stairs - no elevator- made carrying luggage a little difficult but not impossible. Staff assistance if necessary.
Delightful hotel, squeeky clean and large comfortable bed. Very nice staff making one extremely welcome. Nice not being in the centre of Monschau, a five minute walk. Duvetsm, and no alternative.
Ideal location for the attractive village of Moncheau.Good sized room, and modern bathroom.Good breakfast. Tired , empty lounge/bar.Price was quoted without city tax, which added to the cost ( not uncommon in germany).
The room was clean, if small. The food was very good but the hotel may be better viewed as a restaurant with rooms rather than a hotel. We had problems checking in and arrived at 4.30pm to find the place locked and the owner out.
New renovated and clean room with good hospitality of staffs. Missed to have dinner at Hotel, but enjoyed good breakfast. Bit far from the town but by car no problem.
Food. Cleanliness. Friendly staff. Too far to walk into town. Difficult to find.
quiet, small, cosy. Very good breakfast. Comfortable and very clean room.
As I said above, the welcoming reception and general attention to detail plus cleanleness and excellant food the synthetic filling in the duvets
The rooms were well equipped and spotlessly clean. The en-suite had obviously been modernised recently and, again, was very clean; soap and shower gel were provided, as well as tissues and a hairdryer - more than we were expecting. We had a meal in the restaurant on one night and this was a wonderful experience - we went for the set menu which was cheaper and were not disappointed. Cannot fault the hotel. My only concern was the fact that there was no reception between 2.30 and 5.30 but we rung the number displayed on the door and Klaus Zimmermans could not have been more helpful - we had no problem gaining access.
Excellent Breakfast. Very friendly people. It so happend we had a very heavy suitcase, and there was no elevator :( , Without that suitcase I would not mind walking the stairs.
Wonderful places, good cooking and very nice staff, thank you so much for your hospitality.
we liked the location, the cleanliness of the whole hotel, also we liked the way the staff there treated us, we will definatly use this hotel again
hotel on a hill just outside town our room was in the gods nice room very clean 10min walk vertical to town fine for our younger legs not so good for our friend who has arthritis.... I loved breakfast silver service made a difference to the buffet style we had been use to the past 12days others not so keen. Would recommend as a stop over. not good for people with walking difficulties