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Everything was acceptable, but that is all. The room we were given was right next to a busy road and the pavement was right next to the window looking directly into our room. The room was very noisey you could hear every noise! Finally we were told to park our car in the underground parking area, with no alternative parking offered, on checking out we were asked for a further €12 for parking, which really annoyed me, especially as they, (the receptionist) then reminded me there was a nother area we could have used for free!
Very obliging staff quiet comfortable room No
The hotel had no bath tubs - and I actually asked prior to confirming the booking and was told that all rooms had bath tubs. We had to book another hotel for our stay in Stuttgart. Not happy!
Location is outstanding, near Altstadt &numerous good restaurants. Some free parking behind hotel. Free newspapers, incl IHT. WiFi free in lobby, restaurant area. A lot of Americans live in the area but they have almost no American customers. This was not a problem, just surprising.
Only the staff, I would think. No real comfort. The elevator always took ages to arrive. No restaurant. Have stayed in much more comfortable places with a lot more facilities at the same or lower price.
the bed could have been more wide, it was a bit small
Very nice room
Spaceous, clean and quiet room under the roof. Good parking facilities. Correct and friendly personnel. Route description was not so clear.
Friendly staff willing to give extra help to strangers finding their way around town. Air conditioning unable to keep the room cool.
Clean room, pleasant staff
This was our last night before going to the airport after a 3 week trip. We had forgot that there was a swimming pool and it was hot so that was a plus. We also enjoyed dining at the restaurant and were tired so we had everything we needed there. The breakfast was the best we had in 3 weeks! I would definitely recommend this hotel and the value and price were very reasonable.
Staff helpfull and welcoming. Modern equipment. Great breakfast buffet. Nothing within walking distance.
Kindness of staff The staff could ask if we need a child chair
easy to find, just in front of my business destination the rate advertised "including access to super fitness center" well... it's 15 min drive away!!! buffet dinner only, sad.
Friendliness and efficiency of the staff Ae a wheelchair user, I found the bathroom a little too small, especially with regard to placement of the toilet, which ideally should not have been placed close to the wall with handles only on one side
good business location after a working day easy to reach very noisy hall because of footballtabel and other computer games
Excellent sofa bed which was so easy to fold up we were able to use it as a sofa during the day which left room for our 2 young children to play on the floor. We had chosen this hotel as it was advertised as having mini bars & tea and coffee facilities in the room however it didn't which was an inconvience as we had food and milk to store.
Rooms very tidy, and clean. Staff were very friendly Breakfast was good.
Wonderful breakfast! The sauna facilities didn't open until 14.00 making them impossible to use on the day of departure - dissappointing.
rooms, restaurant, hotel garage internet access not included; room ac not individually adjustable
Nice, relatively modern hotel. Good breakfast selection. Nice location. Friendly personnel. Extra charge for Internet access (T-Mobile); breakfast not included in room rate.
Nice spacious rooms, quiet with a pleasant view, excellent breakfast. An extra bonus was that Nigel Kennedy was staying there and invited us to his room for a drink.....or two ! Arriving was fine, but one has to labour up a steep incline to get to the railway station.
Very modern hotel situated in a beautiful and convenient setting in Pforzheim. Enjoyed the hotel amenities like the free wireless internet and the free breakfast. Definitely a plus that the reception staff all spoke English, as I do not speak German. And they exchange foreign currency which is very convenient when traveling abroad. I would have liked a more extensive and varied dining menu for the room service.
The food was excellent No english-speaking TV except CNN
Very quiet at night. Excellent breakfast.
The staff was extremely kind and helpful. If I could request on thing....I would want to see and upgrade in the fitness room.Maybe another treadmill and up graded equipment. Maybe more, two or three, english channels on the telly, though I respect that we are in Germany....Thank you
Very nice and comfortable rooms, excellent restaurant and breakfast buffet (prices accordingly!), good position close to the park and to the town centre The reception staff during check-in could have been a bit more welcoming
The hotel can be very easily reached from the highway Karlsruhe - Stuttgart. As we wanted to stay only 1 night, the location was the main reason, why we have chosen it. On the other side, the hotel is a bit noisy (noise coming from the highway and the very busy road in front of the hotel).
Being in a very quiet atmosphere Yes, the unability to get a wireless internet connection even if normally this was available. And noone was able to give right information.
The hotel was a good choice but as the weather was hot, the lack of air-con meant we slept with the windows open and the associated traffic noise.
better space in comparision to other hotels I experianced in Europe
Breakfast food, dining room and service was fantastic. Front desk staff could have been much wamer and friendlier. Would be nice if you could use an ironing board/iron in your room
All of the items in Q.2. Breakfast was particularly good.
Breakfast very noisy, traffic start very early in the morning. Due to lack of air-conditioning you have to open window. Lobby and especially bar is not very cosy. No restaurants and pubs in area aroudn hotel.
clean comfortable and good value for money no restaurant - a pity as there is not much choice nearby in Pforzheim
The surface of the bedroom, the newspapers available in the room
Everything just perfect. I love this place,will be back soon.
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
Quiet, relaxing,excelant suroundings 1st class pool area
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
Excellent surroundings, friendly staff!
Good service, nice decor, good food, beautifull suroundings
It was a very comfortable hotel, clean and well maintained, huge beds and excellent breakfast. The restaurant was closed and as we had a young child with us, would have prefered to eat in.
I liked that the hotel had a restaurant and bar, and that breakfast was included. My room was spacious and was quiet. I found it unusual to not have a clock in the room. I had to turn on the TV to know what time it was.
Charming friendly receptionist when we arrived on Sat. 9 Aug. And very comfortable, well-equipped quiet room.
Had a lovely dinner, food was wonderful - good service. n/a
I dont know I did not like being woken by the maid at 0755 in the morning
No free internet access, and paid internet connection is quite expensive and quality is terrible.
It was in the centre
Internet access with low debit
kindness of staff, garage, convenient location hotel's restaurant was closed for dinner
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
The rooms (including bathroom) are so small that one barely can move!
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
The restaraunt is very good Rooms too small
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
The employees were very kind and helpful.
the location, very far from anything!
The elevator was out of order...
The hotel staff was extremely polite and helpful. I wished to purchase flowers and they sent me to the greatest flower shop. The check in was so easy as was check out. The pillows; they were flat and uncomfortable not allowing my husband and I to get a good sleep.
The room is clean and comfortable for the price they charge. The price was high when breakfast was not included. Too high. Breakfast should be included.
It was a nice hotel just outside of stuttgart with the tram station just outside. Clean and spacious. I stayed there for two nights, the second night a lot of noice from the other guests, but ok they where at the octoberfest. Also the breakfast was extra and it was very expensive.
Fast, simple and fair.
The room that we got is near the railway. As I am a light sleeper, I was awakened by the sound of the train. Maybe other travellers/light sleepers could request for another room not facing the railway. And also, like some other hotels in Europe, the hotel does not have air-conditioning. Would suggest other travellers to reconsider this point while travelling in summer.
Set in the heart of a local village, the hotel was surrounded by beautiful countryside. The food was very good and the hotel very comfortable. Although, I don't expect the staff to speak English in a German hotel, and I always try and speak the language where possible, just one translated menu would have been useful.
Grandparents were originally from this village and owned the original hotel that burned many years ago. It was wonderful to come visit and stay in such lovely accomodations.
Staff were extremely helpful
Nice location and people. Would stay again.
the service and the people the fact that we arrived there during a bit of renovation
Everything really, the staff was very friendly, the breakfast buffet was very varied and top quality, wellness center was beautiful and the location of the hotel very pleasant and quiet nothing to complain about :)
A comfortable hotel with charming staff who went out of their way to be helpful. Spotlessly clean, unobtrusive service, discrete. Phenomenally good food especially in the a la carte restaurant. Very pretty location in a small, hilltop village. We shall be very happy to return.
Exceptional value and quality
breakfast is very good, location near city center+train station.Decoration is funky. i didn't like that no reception representitive is available after 8PM,so it is impposible to expect any hotel services after this time.
Only 5 euro for WiFi, smoked salmon for breakfast, free fruit in reception and free bottled water when checking out - all good value. Charged for local calls used as part of a calling card. These should be free calls.
waitress very pleasant and helpfull parking charge
tasty food, very nice room and quite area. extra paid parking
ease of booking and access off the highway. Bar prices were too high.
breakfast etc air conditioning.
parking cost ,internet cost morning paper cost,i tryed to book additional days,and was told that they would be more then the days i had booked allready,becouse they had more bookings.bad management .they lost me as a customer,i booked for 5 more days in leonberg hirsch with no additional costs like internet ,parking,and exellent food
Clean room, nice breakfast Internet access expensive, especially wifi. For business travellers surely a reason not to come back.
Good customer service. Clean.
very nice breakfast-buffet,clean large room, parking place available,old building but renovated old towels with threads
The nice hotel and the wide green area around it and the close shopping centre .
Nothing in special Staff was kind of cold! Not real friendly. Except for one person during breakfirst all other were not really clientfriendly and customer focussed!
Staff were friendly and helpful. Free internet is an asset. Room was too warm.
the fact that we come from australia it was snowing and the character of the hotel was excellent no tea or coffe facilities
Ver pleasant stay
Good breakfast and swimming-pool
The staff at the hotel made you feel you were priority one. The rms where quiet, immaculate and pleasant. The town was picturesque. The pool/sauna area was great!
For a small town on the outskirts of Stuttgart, this hotel is a particularly good find. The rooms are well-furnished, neat and very comfortable. The facilities (such as the pool) are very good. But especially good is the food. There's a Michelin-starred restaurant at the heart of this business.
We were pleasantly surprised by the luxurious accomodations provided at this hotel. It was staffed by an attentive complement that made the experience even richer. Parking on site is availabe, but limited. Breakfast was complete and delicious. Would stay here again without any hesitation.
Reception staff very efficient and the room was very spacious and spotlessly clean Bearing in mind I stayed at the hotel in August on a Saturday night, I was disappointed that despite the beautiful weather, the bar was closed and it was not possible even to sit outside in the garden. When I asked to sit outside, one gentleman staff member appeared quite unfriendly. As a result we walked to a place nearby for a drink and ended up having dinner there as well.
Nice decoration and very clean rooms, very quiet- no disturbances and very good sound insulation-, friendly staff, good quality breakfast. Restaurant was closed, so we missed the chance to eat in a Michelin-star restaurant
Very friendly staff. Difficult to find, so glad I had a gps (still hard to find!). Felt like I got the internet special hotel room- across from the elevator and given I was on us time in Germany, tough to sleep in the morning!
the swimming pool, the room, the decoration, the breakfast, clean and friendly the location, the wellness area closed
Silently located. Well conditioned rooms. Good breakfast and not bad restaurant. Free large parking. Nice automotive theme of hotel. Had some minor problems in the room (not working mini safe - replaced on request, cracked douche holder). Wireless Internet should be free nowadays.
good meal at restaurant. nice clean room.
Staff very friendly and helpful, good breakfast. Not the most convenient location but fine for a quick stopover on a long journey.
Clean rooms. Rooms at the back are quiet. Hotel parking for 5 Euro. Free internet. Close to motorway. Rooms at the front suffer from traffic noise. Bar closed prior to closing time and bar staff was rude if asked about it.
Clean, efficient, very close to railway station for access to the city. Quiet location and good breakfast (included in the price)
It is located in a silent place which is very close to the railway station,It has a nice restaurant and some little things like fruits in rooms and free coffee for the guests. Nothing
The room was very clean, the staff was very friendly and spoke English, and the breakfast was great. Good location for the S-bahn, and the hotel was easy to find and had available parking.
Hotel Berlin is clean and a very good staff. There is also quite a bit of free parking and inexpensive garage. Breakfast was the typical German variety and tasty. The layout was odd. The location was in a neighborhood and somewhat distant from other things. Not a big objection however
The fact that it was a total non-smoking hotel. Although the 1st room that I was allocated certainly smelled of cigerate smoke Felt for the money that I paid for this hotel that it was not value for money, there were no Fridge, Tea Making facilities or Air Conidition, I have stayed in hotels as a lesser cost and they have had all 3 of these factilities available. Also the fact that you could not get the lift to 3rd floor, not suitable, especially for any elderly people. Quality of food for breakfast was poor
I liked the sauna and the indoor pool. It was really nice.
This hotel was in the general vicinity of the Mercedes factory in Sindelfingen, Germany. Though I'm sure there are nicer hotels in the Stuttgart area we were limited to that area since we weren't going to have wheels until after picking up our new car at the factory. So, we picked it primarily for the location, but it turned out to be one of the nicest, friendliest, and quietest hotels I've ever stayed at. The buffet breakfast was among the best I've ever had, in both selection & quality. My better half used the pool (which was deserted) a couple of times and it was nice, if small.
Unadequate hotel level in relation to a 4-star category.
convenience to where my friends lived. near s-bahn, also not too far from stuttgart also near sindelfingen. small rooms.tv in awkward place. no air conditioning.
Nice Sauna and indoor pool: those guys do the effort to welcome you! Breakfast super good. Not so much
Clean; modern; quiet; free parking on-site; inexpensive; good Italian restaurant right across the street. Recommend. Wi-fi not free, but there is a community computer near the front-desk.
clean room smell and security
close to airport the room i was given was lately painted and smelled bad. i asked to change the room. they gave me a smaller room upstairs . the t.v. and hairdryer didn't work. they charged us 11.50 euro. for parking in the hotel undergroud,because we could'nt find a parking space outside. we thought 11.50 euro for breakfast was too much.
Very modern and appealing. Not really. It's a nice place.
Great location. Wonderful breakfast.
The friendly atmosphere and good organisation N/A
Everything - the English speaking staff (mainly front desk staff) were very friendly and helpful. The food was great. Excellent value for money. We asked for a smoking room and although the hotel is non- smoking, we were provided with a room with a balcony which had an ashtray to cater for our smoking request. Free internet. Would love to return to this hotel again. We have absolutely no complaints
The hotel had a "tired" feel about it. The restaurant however had been refurbished but was expensive and service slow.The rooms were basic and adequate for a short stay.For a longer stay a comfortable chair would have been nice.The pool was cold!
Fantastic staff, beautiful location, great restaurant on site Bed quite small, quite noisy when church bells start ringing