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Reasonable hotel - room was good with excellant view. Car parking very poor - underground park can scrape bottom of your car unless very careful. Breakfast only average.
Nice atmosphere, good facilities and location to the rest of the village.
Beautiful setting, comfortable room, friendly staff and generally good service. Lounge not very comfortable, food okay but menu very limited, bathroom a little tired, with cracked floor tiles, a disfunctional shower bracket and a half hot towel rail.
The room contained towel dressing gowns, and the lift on our floor went straight down to the large swimming pool, which is indoors, and heated. There is no tea making facility in the room.
The hotel area is nice, it's located in front of the montains and only a few meters walk from the city center. The rooms are really nice and mountain style. The swimming pool is also really great and the jacuzzi in front of mountains is perfect ! One thing I didn't like, moreover I hate ! Is that I did the reservation with booking.com, it was perfect, I knew that in my reservation I didn't take breakfast, but it was ok for me. But when I arrived at the hotel, they told me that my reservation was included the breakfast, so cool .... I went to it ! :-) But when I came back to pay, they charge me more for the breakfast 12 €/one pers ! I think it s not fair and incorrect.
at breakfast I asked a cappuccino to the waiter and he said "with chantilly". I said "no, without please" he replied "our cappuccino has chantilly". I think he just did not want to do one for me. Note : we were only 4 persons in the restaurant
Very relaxing atmosphere in beautiful surroundings. The closest I have ver stayede to the ski slope, which was very convenient.
Excellent location. Very cosy and comfy hotel. Friendly and helpful staff. Tea/coffee making facilities in the bedroom would be the only thing I would add.
Wonderful position above La Clusaz. Easy entry to for Walking / Cycling the Cols.
excellent position with village, and matched description. Staff polite and helpful with good english! Fascilities were well kept and clean. Only extra I can think of would be tea/coffee facilities within the room.
Clean and well run hotel , excellent views of the mountains and extremely relaxing, the gym has one of the best views i have ever seen whilst working out. Quite a long trip up the mountains, some construction near the hotel but no major noise issues, no microwave facility and no shops within walking distance.
Excellent facilities, ski in apartments, very well appointed with added benefit of gym, jacuzzi outdoor pool (warm and usable in January). Courtesy bus available for going to and from town Steam Room was out of order
Great place to stay for ski convenience.
Good facilities; well equipped apartment; clean; friendly staff. When I booked the hotel I could not see the possibility of our apartment facing the rear (no valley view, only rock), so we were disappointed when we realised that that was the case. The staff upgraded our apartment to facing the valley for a reasonable extra payment. Some restaurants mentioned by the hotel to be open during summer season were closed. Supermarket prices are high, but there is a good bakery and butcher.
Our stay at this resort was wonderfull. Services are very good, the rooms are very clean and confortable.
Fantastic hotel with everything you want. Clean and nice but a little bit small flat.The surroundings are beautiful but Flaine is a place without permanent living, just for turists.
The pool was excelent and thE rooms also excelent... And frindly staff thumbs up fromberg us ... The children play area was a bit small and not really intertaining ... Tøj have grate mtb (vtt) tracks just behind the hotel but staff dis not know any thing about this i had to find out my self ... Hotel information and signpositing at location made not easy to find ...
Fantastic apartment,spacious,clean and well equipped and great view.Lovely facilities wiht or without kids.
The Room ( apartment) and the hotel were excellent, spacious. Wireless internet didn't work in the room. Rather isolated from restaurants etc.
Go up (with the cable) and hike with view of Mont Blanc; better than Fuji! The hotel has a nice pool and gym. Staff is friendly. Difficult to find with GPS; it is the first big building after starting to descend in the valley. The valley itself is ruined for hiking in favor of skiing. Wifi in the room was extremely slow and hard to connect to.
We found the staff to be very friendly and helpful. They spoke english well enough to were we did not have any difficulties communicating. The hotel was well situated in the center of town and was surprisingly quiet at night. The hotel is a bit older and the room was on the small side but was very clean and the bed was comfortable. The breakfast was overpriced for what was provided. It was not bad, it was just very basic with only a few selections. In hindsight, we would have been better off getting something in town for the same price.
Space and equipment in the room. Good table for paper works and PC works. Parking space is very convenient. The area is quiet (no noise). Easy to reach from the highway. Location is not far from Geneva. Good quality / cost ratio. I have been there even in the past, I will probably go there again. internet WIFI did not work perfectly. The cleaning personnel should not enter the room if the gues did not check out yet.
The staff were friendly and helpful. The room was clean and comfortable. The location was very convenient. The service in the restaurant was good. The set menu price was reasonable. On the whole a pleasant stopover. The communal areas seemed a bit run down - especially the hallways which were badly carpeted and poorly lit. The restaurant set menu was a bit hit and miss.
Ouick and very good breakfirst.Good restaurang. Fast service. Nice staff.
Convenient, freindly worn out carpet
Good location near the motorway, easy to find. Breakfast was good. Good value for money. The bar was closed at 10:45pm so we could not buy a drink. As this hotel is near the motorway they should expect people stopping in transit who might be late (our flight to Geneva was 3 hours late) and 10:45 is a bit early to stop selling drinks at the bar.
Hard to find. The icon on your map is about 300 meters off the mark and on the wrong street.
The receptionist were very polite and spoke English. Whilest making an allowance for the ongoing refurbishment of corridors and stairs, the carpet in the room was very dirty and impregnated in some sort of grease near the threshold to the bathroom. There wasm't a bidet either.The restaurant was closed too.
Extremely comfortable beds, was a stopover for us and is in the perfect position for a 1 night stopover. It is in the process of being updated. looks a bit drab when you first walk in but the rooms are clean and the beds are extremely comfortable.
location near motorway Food was of average standard and took a long time to arrive on our only nights stay.
The building is old but well maintained and the staff are good and friendly. The room was clean. The only little negative point was the fact that there was only ony socket in the room.
excellent service, very very friendly and helpful staff
Very clean and excellent location Could really have done with a fridge. One suplied at l'ours blanc. Breakfast should have been included in already expensive rate.
great staff, fantastic facilities. very warm summer nights, no fans to help keep the room cool.
We were very impressed with the restaurant manager, Tierry, who looked after us so well during our stay and the food was excellent. The hotel is very conveniently placed for skiing and has a comfortable lounge area with views of the slopes.
Hotel was well laid out; Room was not huge, but nicely decorated, with pleasant bathroom; Proximity to Yvoire was good, far enough out not to be in tourist bustle, close enough for walk-in. Evening meal was relaxed experience, menu was good, food lived up to expectations. Breakfast was not extensive but was fine. Car parking good. No
Very nice hotel I would stay there again!
Staff were excellent, breakfast choice, room design, location next to medieval village and relaxtion feel especially poolside Perhaps a bit on the expenisive side
The location was superb and excellent for family visiting Geneva and want to see the most of Geneva city and country side. Beautiful view. The drive is awsome and the children loved to walk around the lake and landscape. It was a wonderful stay. Personnel dont speak much english but you can sort that out. The rooms are quite small so if you plan to stay, make sure you have enough space for everyone.
Nice rooms. Good value for money. Very friendly and helpful staff.
A well run, friendly and relaxed hotel with good amenities and fantastic setting. Madame Directrice was a little unfriendly when we pointed out that they had charged us for too many breakfasts.
Hotel owner was the friendliest ever - he was so nice! Lovely outdoor pool, lovely view from room and breakfast room. Very friendly hotel - will definitely return and recommend to friends
Front desk staff and owner could not have been more helpful, nice breakfast each morning (fresh apricots, fresh plums, eggs cooked to order, local cheeses, baked goods), beautiful location, owners have a yellow lab whom my child adored, room was rustic but very charming, clean, and nicely done, good bed, nice balcony for sitting and looking out. Internet service, while free, was spotty, so almost impossible to stay connected. Parking is tight (free but not enough available spaces for all guests). No air conditioning. Windows don't open in the two-story room, but the door to the balcony provided some relief. However, my son who slept upstairs with no opening windows or door, was very hot (in July), so we had to move his mattress downstairs on the second night.
Lovely hotel, short walk to main part of town. Staff were friendly and very forgiving of our not being able to speak the local language. The facilities were great and well maintained. The rooms were unbearably hot in the afternoon however we were experiencing a bit of a heat wave. The inside pool temp was too cold (the outside pool was lovely though). We were not able to take advantage of the great onsite restaurant as they didn't open until 7:30pm which was too late for our toddler.
The attention to detail, especially to the children
Everything was well run and all of the staff were very pleasant and helpful.
Excellent staff and facilities. Well located for the bus stops and easy walk to town and the nearest telecabin. Would definitely stay there again. The beds were a bit small.
Bed uncomfortable, pillows big, hard and not down or feather. Room not what we expected (very small,not what we call south facing except on balcony).
Convenient, nice rooms, great breakfasts.
Nice interior design. Friendly staff. No
nice freindly staff it is in need of up dating quite desperately
A very welcoming hotel. breakfast excellent dinner -excellent for the price.Although not luxurious it was clean and homely and the staff were very efficient and nice.Fairly close to the pistes,and situated on the main street close to all the bars etc.Also my son enjoyed the pool and hot tubs after his day skiing. Excellent thouroughly enjoyed our stay there.
Very friendly and helpfull staff. Close to the village centre and more importantly an easy walk to the ski lifts.
It was very charming and a great deal. Both the meals and the rooms were fairly basic, and better than expected. The location was excellent (around the back for ski rental, and another 25 yards to the ski lift).
Very helpful and friendly staff, lovely food the pillows
helpfulness of the staff and location The facilities felt very tired. Lumpy pillows worn and frayed towels
Friendly staff, great atmonsphere, good food, beautiful location, comfortable rooms - all in all a brilliant hotel.
The staff were very pleasant and the food was good The fabrics and decor should be refressed, however, it is a budget Hotel and was good in that regard.