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friendly staff it was tired and in need of refurbishment
The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
Friendly staff Disappointed with the cooked breakfast
convienient central n/a
No one offered to carry up my bags, I did not ask.
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
Good location, very friendly staff, great value for money.
easy access to town centre reception seemed to be closed alot of the time
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
a free beer needs more carparking
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
Central location, excellent breakfast, friendly staff
Friendly staff and a central location.
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
Nice room and bathroom, friendly staff
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
hotel was clean and in good order.staff friendly. small room
quiet good eating place parking and getting around to the front door hard beds
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
A very convenient welcoming & picturesque hotel
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return
Food and welcome good location excellent Room was small and very hot
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
Very good food
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
pleasant staff shower did not work very well
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
the hotel was idealy situated for my needs not much heat in the shalley
A clean and tidy value for money hotel with friendly helpful staff
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
Wonderful attention to detail Helpful staff Staff almost too helpful, if that is possible
Every effort was made to make the stay as comfortable as possible. We are used to good international hotels but needed a place to stay in this location and were pleasantly surprised by the care and attention to detail, the welcome and and, of course, the excellent value.
Very friendly host - excellent room - charming facility and location - very good breakfast.
Wonderful service, brilliant room, excellent breakfast and wireless internet was a bonus.
The Hotel was excelent in both value and quality. We were greated at the car and our luggage was carried in and then the quality of service just got better.
A very nice place to stop, lovely village ,with history No complaints
Comfort, service, choice of breakfast foods - all excellent. Nothing was too much trouble.
Very welcoming place, extremely helpful host, nice and cosy room withcomfortable bed. To us it was an excellent break on the way to Cornwall.
Very attentive staff, lovely room, great breakfast, nice location None
An excellent stay, wonderful service and a fabulous breakfast None
Good staff high standard room appearance and space. No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.
Clean tidy room and hotel. Centrally located. Small room. No secure parking.
It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!
The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient. It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.
Rooms were lovely and clean good powerful shower nice big tv Noisy room as on busy room but after complaining we were moved for our 2nd night
Nice clean room, with flat screen tv and good size bed Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.
Free Wi-Fi There was no hot water in the mornings.The heaters are not working properly.
Location close to towncenter small room and breakfast in to small room
Very convenient for town. none.
Very good value, good clean room.