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The bed was extremely comfortable and the bathroom was very well appointed and very clean with a good supply of hot water. The breakfast was excellent and the service was good too. Also I found the parking arrangements most suitable. I could not fault the hotel, staff or facilities.
room was not clean, old firniture, bed was not comfortable, light in the room was not enough, and room was smelly.
Rooms very dated and very cold bar area seats dirty and ripped restaurant too cold to eat in
friendly staff it was tired and in need of refurbishment
Friendly staff Disappointed with the cooked breakfast
The food was excellent and very good prices, nice size room car park a little small, a little more care with cleaning would be good, but this would not stop us staying again.
No one offered to carry up my bags, I did not ask.
convienient central n/a
Very nice hotel, very friendly and helpful staff (front desk and breakfast waitress in particular). Great breakfast. Great value for money, would definitely return.
Friendly staff, great feel. Close to centre of town. Good food and drink. Room was a little grubby (peeling paint on ceiling, large crack around base of shower, broken guards round radiators.
Hotel was fine, situation was perfect, the food in the restaurant was fine, hugh portions, breakfast grear No
Only stayed one night. Were offered a free drink each in the bar, but it was too noisy for us. The bedroom could not be desribed as spacious - definitely small. There was no suitcase stand and nowhere to put one. Had to go outside to get to the restaurant. OK in dry weather, but not so good in cold, wet weather. People were smoking at the bar while we had breakfast. One young lady was very pleasant and seemed to be working very hard keeping up with the breakfast trade.
The location was excellent for the town of Yeovil. Just one street away from all the major shops and sights. The room was up 36 steps (no lift), it was very shabby and the curtains did not close properly. The bed was unbearably creaky and uncomfortable. We had to go and buy toilet paper!
a free beer needs more carparking
Good location, very friendly staff, great value for money.
The friendly attitude from both reception and bar staff The bed had a big dip in the middle
easy access to town centre reception seemed to be closed alot of the time
Friendly staff and a central location.
Food was good quality Paid more booking on line than the advertised price at the hotel. Room was very basic and small when I found the hotel via yell.com the contact number was wrong so I could only book on line with yell
Central location, excellent breakfast, friendly staff
quiet good eating place parking and getting around to the front door hard beds
Single room small but very well fitted and immaculate. Fine for one or two nights. Excellent continental breakfast with fresh fruit salad.
Easy access thro rear door to car park for bringing in luggage.Good choice on menu. Decent wine list for matching the food on offer. Very helpful staff (googled a destination for me and printed off a copy). No complaints.
The room was clean very modern and the shower was one ofthe best i have used, the staff were friendly courteous & polite The only thing that i would say is regarding the continental breakfast i felt as if the quantity of what i ate was being monitored somewhat felt discouraged from eating everything that i may have wanted, although the breakfast itself was great with a choice of home made museli, croissants, & pain au chocolat, cereals & yoghurt
Nice room and bathroom, friendly staff
Excellent shower pressure and town centre location very long loud and noisy council bin collection during the night/very early morning
Very good room - comfortable and well presented. Lunch was excellent! The continental Breakfast was poor - no choice - not in keeping withn the rest of the Green Room
There was a generally good vibe about the place. Very pretty It didn't have a full length mirror! Essential.
Good TV, free WiFi, hot chocolate sachets & biscuits as well as tea & coffee provided in the room, excellent evening meal in nice dining room/bar, nice continental breakfast with home-made muesli. Friendly & welcoming staff. Felt fine as woman on my own. Room quite small, nice big powerful shower but no bath, single bed, quite hard mattress.
hotel was clean and in good order.staff friendly. small room
The location was peaceful, staff were excellent and the evening meal was amazing. The owner had only been there 6 weeks and was clearly taking stock and planning what needs to be improved moving forward. NA
Food and welcome good location excellent Room was small and very hot
A very convenient welcoming & picturesque hotel
Hotel was excellent and the staff and owner were very professional and friendly. There is room for refurbishment of some areas and the very recent new owner is very aware of this and knows what is required to make this into an exceptional place to stay. We loved it and will definitely return
Room was very good, staff very friendly and breakfast was excellent. would have no hesitation in recommending this pub to anybody. everything good.
Friendly staff and the new landlord (only 5 weeks) is obviously working hard to improve the standard of this Inn. The food was excellent with a good choice, service was good and we felt that we had value for money. As there is going to be some refurbishment we will be interested to visit again in a year's time.
The friendlyness of the staff The Hotel is in the middle of a major refurbishment
Wonderful and friendly staff....made welcome from first arrival until departure. Evening meal of a mixed grill was outstanding. Room clean and tidy. Highly recommend the Preston Hotel.
Food was excellent i'd go there again just to eat there again. staff were really friendly and room was spotless. Shower in room was not too good, took ages to get warm and was only a trickle
Friendly staff, great atmosphere in the bar, good to find somewhere with a true family room - 1 double 2 singles - at reasonable price Shower could do with a bit more pressure
the hotel was idealy situated for my needs not much heat in the shalley
A clean and tidy value for money hotel with friendly helpful staff
pleasant staff shower did not work very well
Very good food
The hotel was selected because of its location, but all the staff/owners were particularly friendly and courteous. The only problem encountered was the lack of a hair drier, or reference to one in the hotel guide. The hardwood flooring in the bar area made it particularly noisy.
Free Wi-Fi There was no hot water in the mornings.The heaters are not working properly.
The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient. It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.
Rooms were lovely and clean good powerful shower nice big tv Noisy room as on busy room but after complaining we were moved for our 2nd night
Clean tidy room and hotel. Centrally located. Small room. No secure parking.
Very convenient for town. none.
Location close to towncenter small room and breakfast in to small room
Nice clean room, with flat screen tv and good size bed Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.
Good staff high standard room appearance and space. No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.
It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!
Very good value, good clean room.
I found the staff most welcoming and a comfortable environment to stay for a short break. The area of the hotel was of particular interest to me because I grew up in the area during the war years.
Lovely location and polite staff, room very large No information in room as to breakfast times etc. Breakfast was quite late at 8:30 and no highchair for our toddler when eating, clearly short staffed on the day we stayed, wedding party kept us awake with the music
The food in the hotel was good with a varied choice
Location and helpfulness of staff, food good some items were not available, but compensated with alternative and complimentary drinks Outside accomadation could be a problem in bad weather
Lovely setting and buildings! The food was excellent in quality,choice and reasonable. the staff were helpful and very attentive. our mattress needed replacing
The restaurant Well presented good food Cleanliness of the room very poor
Grounds were very nice. Tempting to come back in the summer to see the grounds - we are sure it would be very pretty. Food was very good. Staff were friendly. Check in desk area a bit scruffy and the restaurant next to it very cold (didn't start the wood burner early enough). Bed was not comfortable. Think a new matress is in order.
The staff were friendly and the location was pleasant The room was rather stale, with not very much charm
The staff were excelent and nothing was to much trouble The cleanliness of the room could have been improved but was probably understandable in view of the time of year
Very friendly without losing efficiency. Attractive room and super food. Well signposted from main road. Good parking. I liked this but some may not. Rooms are in 2 different buildings, restaurant and bar in another. Food a bit expensive.
The quietness of the accommodation in a chalet in the garden away from the noise of the pub or road Restaurant service could have been better but maybe they were short-staffed so used plates were not cleared at dinner or at breakfast. We waited 20 mins after main course but were not asked if we wanted a dessert, so returned to our room
the staff were very friendly and helpful. this hotel is far more welcoming than many i have stayed at.
The building work has turned the exterior of the hotel into a building site.
too much butter used in cookin the breakfast.
The split level room gave great views over Somerset. The breakfasts were great. The pond atrracted some intesting characters on Sunday morning. The location is great to visit National trust properties.
Friendliness of proprieter his family and staff.
Good choice value and quality in the resteraunt, And nice pub enviroment. Lack of Table Lamps in the room, The main lighting was very harsh and tended to give you headache after a couple of hours.
clean, staff were friendly , food was excellent
The food was good