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The hotel is walking distance from old Bergerac
Excellent helpfull efficient staff the pool was a major factor in choosing hotel - It was closed
Kindness of hotel staff Bed was not very good
Clean rooms, helpful staff and the kids loved the well maintained pool area.
Friendly staff. Clean room and close proximity to the city centre. Our room was on the front of the main street and was a little noisy having spend several nights earlier in a quiet B & B.
Very clean and comfortable. excellent breakfast andfriendly owners. really ood value for money.
This hotel had friendly staff, underground parking, great continental breakfast, and spotless rooms. We would book this one again. We had a little trouble finding this hotel, but it is still walking distance from downtown.
Location with walking distance to the old city of Bergerac.
the management were very friendly; nice location, and just a couple of minutes walk to Bergerac centre and old town. Really nice interesting city. Room was large, nice, comfortable bed & pillows. Free parking on the road and in a car park next door. Hotel does have a secured car park but area is safe and we left our car on the road right infront of the hotel. Nice quiet area. Breakfast was a little expensive and rather crammed in the dining area. Needed to have a little background music playing over breakfast.
swimming pool, cleanliness, service no tea or coffee facility in room.No choice for breakfast, would have been nice to have some cereals and cold meats instead of cheese/jam with the bread.
Good value for money. Not within reasonable walking distance of the centre of Bergerac.
Good Food and very quiet
The proximity to the airport and extensive parking. The staff were unhelpful and clearly didn't have an understanding of basic customer service. The hotel had been infested with "bugs" which to most of us looked like cockroaches and the uht milk in our room was off. We were not offered complimentary tea and coffee in the main reception area - there wasn't really anyway we wanted to sit in our room with over 20 bugs crawling over the bed and our belongings.We specifically ordered a double bed and single bed but were only given a double bed. Even though the website clearly states any child under 10 can stay in an extra bed free of charge.
Everything was clean and in good order. The staff were helpful and willing to try to understand our hesitant French. The room was rather small.
good location, close to Bergerac town and airport The "third bed" was very inappropriate for use by an adult . Although secure bycle storage was requested at the time of booking it was not available .
close to airport
Helpful staff, clean, food was good.
Convient to town and roads to airport We requested non-smoking but had smoking and smell was not good which detracted fromotherwise good hotel
Very clean, quiet, cosy and well equipped room. Only slight disadvatage is that rooms are in separate building from the reception and restuarant in a motel style. However, I found this a minor inconvenience only in adverse weather.
Good and friendly welcome and service in restaurant
The reception staff were very helpful. The pool area very pleasant. Nothing wrong with the hotel, but Bergerac was disappointing.
The staff - very friendly and obliging. The location of the hotel on the edge of the old town of Bergerac, and the heart of the open air market on market days. It would have been nice if the hotel also did food in the evenings.
The largest hotel room ever and so quiet. Staff very friendly and breakfast very good.
Very friendly and helpful reception staff Good location Very clean Rooms are noisy neighbours can be heard in their rooms and in the corridor, quite a lot of street noise in the early morning
Great little hotel right near the old town. Lovely staff. It's a little dated but the room was big and very nicely decorated. Good linens, best pillows in France. Bathroom was clean and modern. Free street parking on Sundays. Would definitely stay here again.
Only stayed overnight but hotel fully met expectations. Well situated for station, airport and riverside walks.
Friendliness of the owners
Nice rooms and quality service. Easy overnight parking.
very clean, manager very friendly Guy with the bald head very surely. No manners whatsoever, needs to learn from the owner and the lady who were very nice and helpful
I would like to compliment the front desk personnel - Isabelle is very helpful and her service is excellent which made my stay pleasant.
friendly staff, situation
A very efficient restaurant serving good local cuisine.
Good value - staff great - 1st room fine, 2nd better. Clean,comfortable and all I needed for my stays. All I needed. Food could be improved for the evening meal. My first was OK, the second time I stayed I had the plat du jour which was awful - I left much of it. The restaurant is friendly, welcoming and the staff very helpful.A restaurant on site is really good as after a long days travelling I just didn't want to find somewhere in Bergerac to eat -- driving again, parking etc. etc. Breakfast buffet is good, but the evening meals were limited and not that brilliant.
We found the Hotel and staff very good. The food was also very good.The pool and outside areas were clean and tidy. We have told friends who travel to Bergerac about our good experience at the Kyriad. We will use this hotel again.
Ground floor room with door to oputside - convenient for dog!
friendly efficient and helpful staff
The resident friendly cat Room a little small
Nice Hotel. Close to Bergerac (driving distance). Room Fair size for the four of us. Staff helpful.
Helpful and friendly staff, spoke good English. Evening meal was of good quality and good value. Would use again
Peaceful and quiet surroundings. Attentive staff
Very nice welcome with champagne. Very quiet room and establishment. Breakfast was wonderful. Bedrooms do not have queen or king beds, but instead two regular beds next to each other, which is not very romantic or functional. The bathroom didn't have a separate door for the WC, and there was no window or ventilation there. Only one window in the bedroom - overall poor ventilation.
The staff were incredibly friendly and did everything they could to make our stay comfortable and enjoyable. The atmosphere was quiet and relaxed and I liked the style of the decor - clean, modern and luxurious but in an old, 'chateau' style setting - lovely. No.
Simply stylish, excellent food, friendly service.
The staff were extremely friendly and helpful, our room was beautiful and the food was delicious. We stayed for two nights, but the restaurant menu changes just once a week. Although delicious it would have been better if there was a little more choice as we had to eat the same meal two nights in a row.
The welcome was friendly, the staff were attentive & happy in their work and the whole atmosphere was relaxed which made for a very enjoyable stay. Excellent food & good reasonably priced wine list.
Politness of the staff. A warm greeting. Attentive staff Noise of early morning service lorries: the mixture of old & new: ghastly overpriced modern art: plastic chairs in the restaurant & Bistro
The totally relaxing atmosphere along with the attentitveness of the staff made the visit a wonderfull experience Lack of indoor bar area
Very friendly and informal with deliciious food and drink
A beautiful hotel. The owners and staff were incredibly helpful. Our hire car broke down on route and the owners cheerfully stayed until 2am to greet us. The staff were all very friendly to us and our two year old son. Very impressed will certainly return.
a luxurious home away from home, a place where one can enjoy silence, nice food, cosy salon
This is a quiet place to relaxe. The internet does not work in the room. The axcess to the bathroom in the room was difficult plus the double bed was small (1m40 large) which was below our expectation.
Absoulutely stunning hotel which was for us a perfect country retreat. Very relaxed and welcoming, personal touches throughout the stay. Amazing food and wine!
Stunning location, set in beautiful countryside with well kept grounds and quite literally a few minutes drive from Bergerac airport down a winding lane. However as the airport is so tiny there is no noise and finding it so quickly came as a surprise. The country house itself is just exquisite.
Front of House service & restaurant staff. Good food & wine. Common areas & rooms were a little shabby
The setting was lovely and the staff were friendly and helpful. It was peaceful and quiet. It was a little too far out of the town. We did not hire a car which I would recommend to anyone visiting this hotel and there was no transport.
We stayed there and loveeeeed it. A perfect chill out spot. Staff were so nice. A really homely place. You didnt feel like a guest at all! Wish I was there now ! It would be great if the hotel did a snack menu- Sandwiches or similar.
Lovely hotel with a quiet location, good facilities and restaurant.
Beautiful dining room and very good food. The swimming pool was freezing.
The hotel room was very clean, the bathroom was especially lovely, the grounds outside and pool area were lovely and staff were friendly. The perfect place to stay if spending a couple of days around bergerac. The breakfast is very pricey for the small amount of food provided.
Nothing really, we had asked for a room whith a bath which they don't even have and didn't inform us about but as we were very tired and had very busy days ended up staying for the two nights. We wanted to eat at their restaurant but they had a set menu, very French taste, not at all things we like like snails and so. As far as guests comments go you didn't show any, too bad because it seems that there were 3.... better 3 than none......
Friendly staff. Excellent food, not too varied though for those guests staying there frequently. Being located on the outskirts of Bergerac a car is recommendable.
The relaxed atmosphere. The very freindly staff. Everything about the hotel and location was fantastic and being just outside town was perfect.
It was cheap, clean and comfortable. Hotel staff was friendly and very helpful Hotel was not conveniently situated for the centre of Bergerac
The surrounding countyside. The carpet in the room was dirty.
The staff were very helpful, allowing us to keep our bicycles in a store room overnight. Comfortable room, with just the right level of basic necessities.
room was clean and functional with just enough basic functions wi fi was important for me to continue my trip the towels could have been better
English spoken by somebody please
It was situated very near the city centre, also there was a festival on the square outside during our stay. The rooms were very basic and they weren't 100% clean. Our shower leaked as ythe door didn't close properly and there was no mirror in the room at all.
Very convenient location.This is a good budget hotel. Our room had everything we needed and was kept very clean.We enjoyed breakfast from a self service buffet - very good selection of items - lovely pastries!
The location was perfect for seeing Bergerac. The room was clean with comfortable bed and very clean and well socked bathroom. The fact that your website said parking is available on site. This is not the case! You have to park on the street and pay and if you arrive on a Friday night as we did, you cannot park on the square outside the Hotel as the market is held there every saturday morning. There was no coffee, in the room, when we asked for it, they had none until the following morning;
An out of town location made it our most peacefull and enjoyed stay all week. Breakfast served al fresco on the family table. Views into the vinyards...beautiful. At the top of a steep hill (hard work on bikes with panniers). Not much to offer beyond seclusion. No on-hand facilities for drinks etc. Your very much on your own!
Very friendly and just the kind of old world type place we were looking for
Friendly-good breakfast-rural location-close to good restaurant
A beautiful old farm house with large comfortable, clean rooms. Madame made us feel very welcome. A very relaxed atmosphere. Not a smart hotel but a very friendly attractive old farm house steeped in history. No it exceeded my expectations
Quiet rural location. Good breakfast. Close to major historic centre Bergerac.Swimming pool looked good but weather was not good enough on the day of my stay to use No entertainment if the weather is bad. Old rustic French style decoration of room, which is ok but could be better rearanged tastfuly
proximity to Bergerac no coffee making facility in room
Good location, nice pool, good breakfast, staff helpful, quiet. The 2 level room was great for our family. Would use again. I would have liked a kettle in the room and being able to buy just a snack would have been helpful even a vending machine maybe.
Lady on reception was very helpful, efficient and friendly
We booked the duplex for a family of 4. two teenage daughters and it was fine. Quiet, clean and spacious.
One chair was broken and the light was hanging of the wall in a dangerous way. Despite reporeting this nothing was done
Very close to the airport, the possibility to walk to it from the hotel. I had to hold the head of the shower myself!!!!
The Pool The restaurant was closed and the noisy neighbours
good front of house staff, helpful when we arrived and courteous throughout. Breakfast was meagre and very ordinary for the price. (ok for travelling and staying one or 2 nights)
Everything was easy and straighforward. Musty smell on first floor landing.
Convenience to the airport and central for our needs. There were no tea/coffee making facilities in the room.
Hotel restaurant good value for money with excellent service. All staff extremely helpful and friendly. Booked large Room - very clean but basic. Minimal toiletries - no shower caps - no creams - no hair dryer in rooms. Poor quality towels. Hotel location is isolated - Taxi service very expensive. Outdoor pool and tennis court areas in need of some renovation/maintenance
The peace and quiet, the efficiency of the staff, the gorgeous location
Beautiful old buildings and setting, very helpful staff. Horse riding, swimming and cycling available. Although the food was good, it was not of the excellent standard I would have expected for the prices charged.
we had booked for 7 nights, when we arrived the building looked lovely, but when we saw our rooms we were shocked, they were exstemely basic and very small. I had booked a superior double room and this was very poor and was a twin. I also booked a double room, this was also very poor and a twin. The manager offered us another room the next day but it was in another part of the building to far away from our children. The manager was no help at all. We only stayed 1 night and it cost me £600 for the 1 night as they charged a cancelation fee. I will never go back to this hotel and would not reccommend it. Such a shame as the setting of the building is lovely, but the rooms are rubbish.
To be treated in a polite and first class manner, with exceptional dinning at a magnificent setting in a quiet and relaxed atmosphere .
Beautiful location, friendly & helpful staff, very good meals Swimming pool not heated, no room service, rather plain room decoration and furnishings
The dinner was well prepared and presented and was of a very good quality. We were extremely disappointed with our room. Even though it was a standard room it was extremely small with little space to move around. It did not live up to the photographs on the website.
The location is superb, beautiful and so quiet in the middle of the countryside - and yet within driving distance of tourist sites for a day out. All the staff are helpful and friendly. This is a typical French hotel in this price range with no pretensions whatsoever. We felt welcomed and at home right from the start. The food was unimaginative and very variable from excellent (la salade gourmande) to dreadful (do not try the one and only vegetarian main course) and the day's selections were only available on the expensive menus. Children are other pets are welcomed and, as always, some are better behaved than others........ For the elderly there are too many stairs.
Restaurant excellent, beautiful location
The Hotek Manager was excellent; very attentive and helpful. The dinner in the restaurant was outstandingly good (it was worth the visit for the dinner alone). The hotel had been under new management for two months; it is clear that it will soon become an exceedingly good hostelry. I left my mobile phone in the room on departure and the Manager very kindly forwarded it to me by mail - very considerate and efficient. Your website listed the hotel as Hotel Alecia but, in fact, it is now called La Villa St Laurent; this caused some confusion to our taxi driver from the railway station. The room we were allocated was very small with barely enough room to squeeze past the double bed on either side. However, we were assured by the manager that she is shortly to extend the premises.
This hotel is quite lovely - good location close to Bergerac Airport, shopping & restaurants. Bed very comfortable, breakfast good. Will choose this hotel again.
nothing a very poor hotel,overpriced with disagreeable staff and poor service
It was very welcoming , pleasant and helpful.The dining areas both in and out were tastefully arranged and decorated.Diner was excellent.It is situated close to Bergerac, both the city and the airport.I would choose to go there again. No
Room ok. Staff very nice. There was no hair dryer in the bedroom. The breakfast was French style and therefore a bit expensive. The hotel is just next to the road and it is noisy in the morning and evening. We were at the top floor and we had a small bathroom.
Warm welcome. Friednly staff. Great room for four people. Almost like a presidential suite!
Convenient to vist town of Bergerac, quiet room at rear of hotel overlooking courtyard
warm welcome, comfortable, good local food close to main road, however did not affect me as my room was located at rear of hotel