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Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Calm 5 star having to leave!
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Location Food average and typical with France over priced with a lack of choice
Very close to the motorway and the buffet was amazing!
Close to motorway Restaraunt was very bad service and food not a good standard
Poor food selection,and impoliteness of staff. I have stayed at Campanile hotels before and my stay was pleasant. That is why I chose to stay here again but I must say that my experience at this particular location was subpar.
friendly staff, modern design of rooms, free parking and free use of wifi. Good to provide electronic kettle with plastic cups and coffee and tea. it's more like a overpriced B&B. The outlook of the hotel is more like a warehouse. The room is extremely small despites its out-of-the-way location. Stain marks on bath curtain and bedsheet. Noise from the main road.
Overall hotel was clean and fresh looking, rooms were very clean with good state of decor. Campanile Epone had no real Bad points Campanile Beauvais, however, was worst hotel experience i've had, dirty rooms, overall shoddy appearance
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
Comfortable Not enough choice of evening meal
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
friendly staff We arrived mid evening and the restaurant only had a "cold platter" available but the Campanile down the street had a marvellous salad buffet which we enjoyed Initially we were given key to a room that was not made up but this was quickly remedied .
The willingmess of the staff The restaurant was not open on a Saturday night. The young man on duty kindly cooked us some dinner but as we booked this hotel specifically because it had a restaurant we weren't impressed!
Pleasant staff, clean, reasonable cost Very slippy bath, we both had a fall whilst showering. Locked out of hotel for 15 minutes when keycode failed to open door.
Room was clean. Free WiFi. Hotel was very dated and was in need of refurbishment. The room was very basic. The staff were not very friendly. I amended my booking the week before my visit, but the hotel had not been made aware of the changes.
Not much actually Seemed a rough area, poor security, very stuffy room and restuarant closed all weekend plus no breakfast before 9.00am on Saturday.
Good parking, nice restaurant Difficult getting into town without bringing the car
The hotel staff were very polite and helpful. Everything was clean and comfortable (as much as this price range is typically) and the gardens were very beautiful. Although it was a Tuesday night I was surprised that the restaurant wasn't open and had made the hotel booking with the restaurant in mind. As a result of this, and the fact that it was already 9:30pm when we headed out to eat, we had to settle for take-away Pizza from a nearby town. I don't consider this circumstance to be the fault of the hotel as such but was nonetheless an inconvenience created by the restaurant being shut.
Nice garden in front of the rooms and friendly staff. Good parking. Very old rooms, with little maintenance (paint falling out of windows frame, burned light bulb, walls with almost no sound insulation)
Unappealing building in an industrial area. One towel for two people. No shower curtain. Tv remote did not work even after getting new batteries. Barebone breakfast.
the dinner was very tasty and fair priced, but the breakfast was under par
The twin room although small was very well designed, making the most of the space available. The staff were helpful. There is no view but this did not matter to us. There was hot water and working plumbing. The heater really did not warm the whole room although the extra blankets provided did the job.
Close to shops. Room was smart with tv and a good firm bed. Restaurant food and service was excellent. Staff friendly and helpful, English spoken. Would stay again. No tea/coffee maker in the room.
Its not what I didn't like it's just that there's nowhere else to write this down. I've answered yes to recommending hotel down below, however only for the right situation, which is either doing what we did or if somebody was touring the area by car, as the area is pretty but the view from the hotel is not