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We used this hotel as an overnight stop but restaurent was not available at weekend, only breakfast. This info should be made clear. There appears to be only one other eating place within easy walking distance.
The nice, newly decorated room.
Clean and quiet. Breakfast excellent
Newly refurbished, clean room. Great bathroom & shower. Very good breakfast included. Staff seemed new & unsure of what to do at times. Dinner was not the best quality & expensive.
1) The hotel never heard of me when I arrived,in spite of my booking through you.2) The price offered was exactly the same as your "rebate offer" Could not get breakfast served in the room. Very poor wine list with no red Bordeaux available. I shall no longer use your services.
Stayed in Ibis hotels before so what we expected. Clean but basic. Comfortable bed. Difficult to find with little or no signposting on a large commercial estate. No restaurant so we were directed to the Etap hotel next door. The food was poor and expensive.
Clean, close to the motorway and reasonably priced. Unfortunately now there are no evening meals served at this hotel. After a long drive it is very inconvenient and may make you think about staying at another hotel.
Good location and handy having eating place next door. Room very comfortable and clean. Would stay again en - route to Spain. No tea and coffee facilities in rooms.
Convenient to the motorway and a comfortable stay
Outstanding classic chateau. Very professional staff. Comfortable and very quiet. True gourmet cuisine.
First class staff. very helpful when necessary room facilities excellent. owner of the chateau made himself known to all his guests (good pr) breakfast substantial ( if so required) No bad points
hotel met all our expectations any was perfectly functional,keenly priced ,clean and with helpful staff a bit far from angouleme centre if you were not travelling by car but it had excellent access to national roads which was useful for trips to neighbouring towns
The outside iews to the garden, and the space of the room, the possibility of taking the bggages out of the car close to the room I was twice and the second one there were less towels and no cooffe-milk-tea in the free snaks availble in the room
Hot water cleanliness, lovely staff, excellent food. Everything good Nasty flooring in bathroom and toilet
The buffet breakfast was well worth the extra euro's
Generally good experience Had problem checking in. I arrived after check in closed due to a problem in town. The auto check in machine did not recognise my booking details. I could only get a roomby booking all over again. I hope I am only charged once!
Ideal location for an overnight stop Shower head would not stay upright
Cleanliness was an issue. outside access through multiple doors and doorways is not very convenient
location relatively dirty
Quiet,nicely furnished, larger than average rooms.Good breakfasts & evening meals at hotel. Friendly staff willing to struggle with our lack of French language.
the room was lovley the breakfast for 8 euros was quite poor
Staff were very welcoming and helpful and the food was very good. Surprised that the grounds looked unloved
Very friendly staff Room felt a little damp.
opportunity to have a rest the price is abit higher than it must be
This family run hotel was exceptional. Father and daughter were extremely friendly and helpful in all regards. Have the courage to try the chef's special cuisine. The food was second to none. Speaking basic schoolboy French was no hindrance to the exceptional service myself and my partner from London received. We were made to feel most welcome.
Both Pierre and Nathalie were very friendly, and made us feel most welcome. Pierre was very helpful when we had a complaint about our car hire, and he insisted on ringing the firm to sort the problem out. He also offered us good advice on all sorts of things. Both he and Nathalie were very patient with our limited French! Our twin room was rather on the small side.
An excellent little hotel with a very relaxed atmosphere, friendly staff, good food in the heart of the countryside. Close with a car to many beautiful places (Brantome!) It was perfect.
peace and quite/ food
Motel offered meal in the evening which is essential as few restaurants around. Nice countryside aspect. Main entrance door to room is glass and only covered by lace curtain; felt exposed!
The staff were very friendly and helpful, the evening meal we had was very nice, we were made to feel very welcome.