Montecatini Alto Hotels

Terrible experience. My single room was a dark dingy hole in the wall and nothing in it worked. Atfirst I was told they overbooked agreeing thAt the room was infer, and then they put off changing my room. I checked out after one night but had to pay a penalty for another night.

1) location in a lovely SPA town, between Pisa, Lucca and Florence 2)reasonable set menu for dinner (only one choice) nothing to do with the hotel - but the access through the narrow streets of Montecatini can at times be difficult.

rather noisy early in the morning as other guests and staff passed by our room and not keeping their voices down/ sound was not sufficiently absorbed by carpets or walls.

Very good location thin walls, you can hear the neighbours

Location Faded and a bit tired, needs some renovation

Roof top pool had amazing views.Meal in restaurant not bad for 15 euros (special offer) Hotel showed signs of faded glory-parking could be a prob.-we were lucky to get space outside hotel.(3 euros till 8am).Don't drink the water in fridge as you get ripped off-we thought it was complimentary as previous hotel.Not a minibar-just 2 cheap bottles.Cosmos used hotel-not a prob. but could be.

I liked its location; Montecatini is interesting and easy to access from Florence airport. Liked the smaller town feel. Liked the access to spas and old town. The hotel was clean and comfortable. Staff were helpful. Breakfast had good choices. At first it was difficult to find the hotel in the town. Better directions for travelers using cars on website would help. The staff does respond readily to emails with questions, however they could be more specific.

Nice surroundings. Room was very small. Poor breakfast and unfriendly waitress.

Hospitable, helpful people at the reception. Good location. Not bad (as for Italy) breakfest. Very small room, with elementary equipment. Looks poor - just a place to sleep, not to stay long.

The room was extremely clean and large. There was almost no choice for the breakfast.

It is well situated in the town adn had good standards of cleanliness The breakfast was very basic and we didn't have any hot water in our room in the evening. Also there were no tea and coffee making facilities in the room and also no iron - even when I asked at reception if there was an iron that could be used

Very good value for money. Lovely lounge area in foyer. Close to park and good scenery. Wi-fi did not work very well most of the time. Road a bit noisy.

Helpful staff. Off street parking is controlled by the Hotel. You pay a daily fee but it is better than on street parking which you generally pay more for if you can find a spot.

It was in a good location and the pool was a real bonus. The air-conditioning system at this ageing hotel is dated and does not work properly. Our room was never cool and I should also add that for several hours during the day (and for three hours at night) they simply turn it off. Given that the temperature was in the 30s (celcius) when we were there this was simply unacceptable.

Large and quiet room, good breakfast.

Hotel staff was very nice (mostly the girls). I don't think that they can do anything about it but they have the smallest bathrooms I have ever seen in my live.

Breakfast is poor, room are smell, minibar empty, TV - old 15 years. It is 2 star hotel, not 4 star. Avoid.

Location superb. Decor very elaborate ! Reception staff excellent - friendly and helpful. It was clean and our room was lovely Breakfast could be better. Mini Bar was empty,

Extra large rooms for Italy!! Had two of everything They turned off the ac between 5 and 11 pm!!! Got back from dinner at 10pm and died in the heat. As usual--no ice--got some in a plastic bag.No tissues.

Proximity to Finucolare Proximity to park Good pool area, although pool is small Good air conditioning Food was mediocre - not much choice Bathroom basin cracked; bathroom in need of upgrading Bar was poor - and closes at 11 pm sharp No light snacks available at lunchtime Seems to be geared towards transient tour clients - one or two nights stay Uphill from town centre - difficult in hot weather

Competent and helpfull staff, good location close to the park and town center but relatively quiet, always most of sunbeds by the swimming pool vacant rooms reqiuire refurbishing, continental breakfasts

Helpful friendly staff, centrally located.Price Lack of bathroom soaps, shampoos you'd expect in 4 star hotel. lack of seating in room

Well situated,nice large extra comfort room. Spotlessly clean towels daily, sheets every other day Breakfast average, no fresh fruit. Minibar didn't work, Parts of the hotel were shabby.

Well situated for the amenities of the town , but still a peaceful location. The decor and lighting was a bit dull and the bathroom needs an overhaul.Overall it was pleasant , but 4 star a bit exaggerated by most standards.

We were not there long enough to take advantage of any of the facilities, but the room and bathroom were both good for the price.The breakfast was very good. The receptionists were friendly and welcoming. Nothing bad. Just a feeling that the decor in the corridors, bedrooms and bathrooms were ready for re-doing.

Nice location, good helpful staff. I made reservation for a room for 3 persons and the room was for 2 + added bad. The room was too small, would be uncomfortable if I stay longer. Very high prices in lobby bar and for mini bar. Breakfast - small choose. In season time - July - they still were making renovation in hotel, swimming pool out of order.

Beautiful hotel in the best part of town. Frigo bar didn't work in any of the three rooms and the staff wasn't able to resolve the problem. Hot water took 5 minutes to arrive in one room and in another the shower head broke, but was immediately tended to by staff. No a/c was available and the rooms had a "closed up" smell that never went away. Bathrooms smelled damp and musty. Noise from other guests was considerable.

Nice hotel, good location,breakfast was adequate,room nice with the added luxury of a balcony although without much of a view, staff were helpful at all times.

Shopping, training (running up) too th Mote Catino alto. Swiming in the pool every morning and nightTravling around too anothers cityes, Pica, Firenze and Sienna. PS! the breakefast was werry good and Italien style :-) Aircondition at the room was not good. It closed at 0730 am - started 1400, and the temperature could not come down to 17-18 celsius degreads. It was to hot at this room and the receptions we think.

well located for day trips to tuscany and liguria sites

Great breakfast buffet included, nice pool and outside areas, helpfull staff, free parking, nice restaurant Signing bills when buying stuff in the hotel (to know what is included and what is charged), larger TV and international channels, 'opening hours' for breakfast and dinner could be extended

Front desk staff were very helpful and responsive. Parking is proximal and good. Definitely a three star maximum, more likely two star. We had an expensive room and it was mediocre at best. Supplies were inferior, staff left room door open. Breakfast is minimal. Hotel is overpriced. There are minimal spa facilities and they are expensive.