Very welcoming personnel, incredible meal and breakfast, nice balcony in the room
the madrass was a bit too soft
Front desk staff were very helpful and responsive. Parking is proximal and good.
Definitely a three star maximum, more likely two star. We had an expensive room and it was mediocre at best. Supplies were inferior, staff left room door open. Breakfast is minimal. Hotel is overpriced. There are minimal spa facilities and they are expensive.
Great breakfast buffet included, nice pool and outside areas, helpfull staff, free parking, nice restaurant
Signing bills when buying stuff in the hotel (to know what is included and what is charged), larger TV and international channels, 'opening hours' for breakfast and dinner could be extended
Shopping, training (running up) too th Mote Catino alto. Swiming in the pool every morning and nightTravling around too anothers cityes, Pica, Firenze and Sienna. PS! the breakefast was werry good and Italien style :-)
Aircondition at the room was not good. It closed at 0730 am - started 1400, and the temperature could not come down to 17-18 celsius degreads. It was to hot at this room and the receptions we think.
well located for day trips to tuscany and liguria sites
Good room, friendly staff and wholesome food.
external appearance a bit dated
Our room was excellent and the manager, Massimo, was courteous, polite, pleasant, friendly and very helpful with any advice or information we requested.
The guy on reception was very helpful.
Doesn't look too good on the outside but modern reception.
The quality of staff, service, and food.
comfort and hospitatlity