Very efficient & helpful English speaking reception lady. Comfortable bed. Clean. Quiet. Good location for train station and town centre. We also liked the old fashioned nature of the place, but that suited us old fashioned people! We did not try the breakfast because we left early in the morning. Would definitely consider if in Valence again. Please note the author info is not quite correct, it should say booked one double and one single room. We didn't find anything, but could envisage it would not suit the seeker of the "boutique luxury/4or 5 star" style of hotel.
Hotel staff are kind and service-oriented. They tried to help me with a problem I had with the rental car, even if they were not obliged to. Reception is unattended (and door closed) when you arrive late. It would be good that this is indicated in your reservation confirmation, so that guests know is better to call the hotel when you expect late check-in.
I has late for check in and reception waited for me for 2 hours and was so friendly when I arrived. She even helped me to park my car outside, taken care of me in a wondeful way. I have never received this treatment before.
Lcation excellent for centre and restaurants. Secure car parking. Family room large if a little tired, but then it is an old city centre building and not a 5*.
It was in a central position. It has a useful carpark nearby. The area was quiet. The bathroom was quite big and the water pleasantly hot The carpet was a bit old and blinds could not be opened to get fresh air.on the wall the room looked a bit old.
This hotel is in the old part of Valence and it was lovely being able to wander the streets. The hotel was good and had a very, very popular restaurant attached to it with great food and staff.
The restaurant next door was excellent,I believe it was owned by the hotel which was unbelieveable as the Hotel was so poor. The Hotel was badly in need of a coat of paint,in fact a complete reform would be in order.
a good clean hotel no
very friendly and helpfull staff
Safe parking place. Needs some updating.
breakfast buffet + free wifi diner
Room stank of smoke
The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
good location close to motorway
The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
Good service and big room Smoking smell for a non-smoking room. Very disturbing
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
Breakfast werw poor
What you pay is what you get: a small, not very comfortable room with tiny bathroom facilities. However, if you are just traveling through, it is good enough.
clean sheets and clean bathroom the ''breakfastroom''.
Thanks for Late Check-in service.
Clean, basic faciliries, economical travelling through France on way to/from holidaying in France.. No restaurants in near vicinity - having driven hundreds of miles already, still necessary to drive to restaurant for evening meal!
The hotel was exactly what I expected, small, efficient, clean and tidy. All necessary facilities were sufficient for a short stay.
Its easy to find, and near the highway rooms smell tobaco
The hotel was conveniently situated for us, however our experience was negative for the reasons I have mentioned in the next section. Arrived at 21:00hrs and was unable to open gate, wrong pin code supplied. Unable to check in, automatic check in machine was not working. Someone finally got in touch with a member of staff who came back to the hotel and checked us and a whole bunch of other people in. Finally got into our room 1.5hrs after arriving at hotel. All this was after a 10hr drive so we were anxious to get into our room to rest.
Receptionist extremly nice. Able to speak 6 languages, very helpful.
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
The standard of the bathrooms, they need some refurbishment.
We appreciate dogs allowed
Everything, professionaly run by excellent staff
Staff, tv was not working, wc sepparate of bathroom
Excellent mood lighting in the room and food in the restaurant was 1st Class.
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.
Decent room for the price. Just a stop over night on the road so it fit the need. Long way off motorway to this location.
the underground parking was greatly appreciated the kitchenette area had no equipment thus unusable and the sink had a musty smell - not a problem overall.
Nice room, secure parking, friendly and very helpful staff. The hotel is clean, modern and has good facilities. Centrally located it was ideal for exploring the town and there are a good selection of restaurants nearby. The room was very hot and the fan provided did little to reduce the temperature. It was difficult to sleep. The room was very nice despite the heat.
The hotel is located very conveniently, the secured garage is a great advantage, the staff was very friendly
price parking lot is rediculous, too narrow making it very dangerous, lighting issues, parking spaces not well indicated (i.e. poor signage)
Breakfast was fine - not much else in the immediate area so recommend to have the hotel breakfast. Parking on site. Close proximity to internet centre and laundromat. Our room, a standard double, was very basic and dated, nothing like the website appears. The kitchenette advertised came with absolutely nothing to make it usable - no kettle, cups/plates, cutlery, cooking pans. Room maintenance was very sloppy - we had to ask for something every day - no toilet paper when we arrived, towels taken but not replaced every day. The reception staff however were very friendly and helpful and speak good English.
Good location, close to center and highway exits. Very simple no-bullshit access to internet and parking. Room had a fridge and a stove, very useful if you plan to stay for a few days. Tight parking and budget-hotel shower, but other than that, no serious issues.
The hotel staff was really very friendly and very flexible to help us, I was there with a van to move my son to Valence and using the parking lot eg. was not that easy...
Very friendly on reception. Layed on breakfast early for us. Bathroom on the very small side!
Very cheerful and helpful staff, very good breakfast, clean premises, centre of town The combined shower/W.C./washbasin unit awkward to use safely as I have arthritis - so step into room too steep, no handle to hold - wet floor after showers. Another hotel we stayed at had the same set-up, as do cabins on ferries. It would be nice to know these things before booking. For one night and a cautious approach, it was ok
The hotel was clean and quiet,and in an excellent location with friendly and efficient staff.My bed was very comfortable and the room well equipped. Room very cramped, Continental breakfasts rather poor
Well-located, easy to find, quiet (although it's very close to the central railway station), clean. The room is small. The breakfast is a standard (i.e. poor) continental one
to open a window. No drawers in bedroom.
Budget hotel. Perfect location beside train station.
Very helpful staff, changed my sister's room very quickly and willingly because of smoke smell and she is asthmatic. All reception staff gave advice as needed and spoke English sufficiently and with confidence. Friendly too. None
Clean, tidy room; friendly and helpful staff Noise from street
Central location No parking, bare and stark, very small bathroom in the double room
location very basic, was prepared to pay more but no other choices in this area
Simple but very clean and large room with airco ( Optional -comfort room)
Basic but correct and inexpensive place, very good value for money. Room a little bit small, with few equipment
Near train station. Lift was not working and room was on 4th floor. The hotel staff was kind to carry all luggage up.
A good location in center of city and very nice english speaking staff.
The hotel is next to several bars and restos. The parking is underground at the train station round the corner and is very secure. Staff are very helpful and friendly. Try the couscous resto up a side street opposite the station - very filling and good value.
The bed was very small and room was not much bigger. Overall, hotel needs a complete makeover--decor especially.
Very friendly and helpful staff; small, but cosy, comfortable room; very convenient location in the town centre, two minutes walk from Valence Ville railway and regional bus stations and five minutes walk from the main local bus interchange. I would have been happy that the room was small, after all I had booked a single room and that was all I wanted, if the the price charged had reflected this. Most French hotels in my experience charge less for a room of this quality or offer a larger, better quality room for the price this hotel charged me.
The manager was very helpful and spoke perfect English, the room was spacious and included a flat screen TV, the air conditioning effective and the breakfast was simple but plentiful. It is across the road from the train station so very handy for inter railers. Very disappointed, no comparison to the quality of a 2* Ibis hotel. The furnishing and bedding were old fashioned, (sheets and blanket), the carpet was stained, the shower fitting was loose, and there were loose tiles in the bathroom. I wouldn't recommend it for more than a 1 night stopover.
Kindly service and good advice about to go to Cannes and tour de france.
Near the highway. Good restaurant. Nice swimming pool.
Room was quite comfortable and hotel situation is perfect for travellers; 2 minutes away from highway. Wifi is free but quite poor.
Location and easy access. Also having a restaurant nearby is a plus.
The cleanliness of the hotel, the free parking and WIFI.
The room was quite comfortable. An early breakfast was provided for a cycling group; when we asked could breakfast be provided for us we were told no. Given that there were a number of cycling groups (small and large) it would have made good business sense to accommodate all parties. Was disappointed that we were not given an option for breakfast - the satff very not very helpful during our stay.
the hours of the pool
great large space, easy access, lots of electrical outlets, very nice hotel, thanks they asked if we wanted breakfast and didn't say there was a charge and we said sure, until it showed up on the bill, when it was too late. (And we were off to a conference so we didn't really need coffee or carbohydrates!) So just a reminder, always ask everywhere
Not to be missed! Warm friendly greeting and eight wonderfully decorated large comfortable rooms (we stayed in 'Japan'). Situated in the calm of the country yet just minutes off the autoroute and at a great rate. Thank you Valsoyo for a memorable stay.
Perfect ! hôtel with innovative décoration , quiet with nice garden pool
The hotel is verry speciel with nice rooms and nice suraundings
Great and thoughtful design of each apartment. Ours even comes with a Bosch dishwasher. Wonderful and tranquil location for us after a whole day road trip. nothing
A great quirky place. Will definitely go again.
The room was fantastic, as were the staff. Incredible value for money. I would definately recommend this hotel. Nothing at all.
Food at arrival late in the evening
Private parking, large appartment with separate bedroom.Every appartment has individual design, fully equipped kitchen. Nothing , but our appartment wasn't clean enough.
Decor was whimsical, with great attention given to making each room feel like a different country, right down to the shower tiles and mugs in the well-equipped kitchenettes. And the staff were attentive, generous, English-speaking, and knowledgable about the countryside. It is off the beaten path so took driving time to get to tourist spots like Avignon.
Maison Pic is on a rather drab street in Valence. Our room was large, bathroom was lovely. Prices were more than a grand hotel in London I would put it in the same class as Hotel de Ville group in the UK except the prices were obscene. 20euros for a bottle of still water from the mini bar. I found the restaurant overloaded with staff flitting here and there. Food was good but for a plate of lamb at 90euros it should have been amazing and it wasn't.I would not rate this hotel above average but with a totally exaggerated idea of its own importance. It is not in the same league as Le Manoir which serves much better food has more beautiful rooms and is considerably cheaper. Too many staff in the dining room. Food in my opinion was over salted. They did sya Anna Sophie was not on duty so perhap that is the reason. We found dining there not an experience we would care to repeat, it is all too articial and they seem wrapped up in their own importance.
The dinner is excellent and the 3 stars worth. Staff is very kind and immaculate. Room is excellent. no
A most beautiful, stylish and comfortable hotel. Suberb service and wonderful food. One of the nicest rooms we have ever stayed in.
the rooms were a decent size and very clean. Also the price was excellent The only complaint i have is that it was pretty far from the train station
Not expensive Some cups and bowls for breakfast were dirty. Some dust in the room.
Thé Hotel staff were very helpful and friendly.. This hotel has a very good value for money There was no stand in the bathroom for towels or soap
warm reception and friendly offer of help with luggage.Hotel is clean and all appears to be well organised
We got lost trying to find the place after midnight. The young guy working the desk was just amazing. So alert and so helpful! Great place and value for an overnight stay on a road trip.
the hotel has been remade,staff is helpfull and friendly... it's really few sightposted,cheese at breakfast is old and dried...
Pleasant staff (although I was assigned a non-smoking room even after confirming at check-in that I wanted a smoking room). Decor is modern and clean. Hotel is quite new. Rate was fair. It's not clear what audience they are trying to serve. It's very much a residence hotel (long-term stay). Sparse room fittings (e.g., no tissue paper, plastic cups). Sound travels through floor. Mediocre breakfast. Location is in a parking lot mall a 15-20 min walk from any interesting part of down (and down a fairly noticeable hill). I would recommend only if you needed a long-term residence on the north side of Valence. In that case, it certainly seems better than others I have stayed in.
Price Toilets not cleaned properly.Dirt build up above blinds where air intake from outside - never cleaned. That said everything else clean and bed comfortable. Location if without car difficult to access town.
Cleanliness of the room, friendly staff, conveninent location
Very helpful staff. Free internet 15% discount reluctantly given at a local grill restaurant Strong odour of dog or other animal in the room hotel is located at the ensd of a large commercial shopping area hence it is completely soul less, dull. It took three goes to get the 15% discount at the recommended restaurant
Staff very helpful. Handy in mid france for trip home from Spain No bar or food in evening
The staff is very friendly and helpful, the hotel is very nice, modern and open (the structure). The room is very romantic with red and black colours..! and the breakfast is yummy...! It's not walking distance from city center, we had to take a taxi everyday into town!!!!
All were excellent
Free internet using LAN, working very well. Big room. Far from city.
I just don't understand why a hotel cannot create something on the wall of the shower to fixate the shower head. Breakfast is meager.
Very friendly staff! Very good breakfast! The small kitchenette existing in the apartment was a really bonus (look for it hidden under a sliding door!)