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Charming and efficient staff, quiet and peaceful and in a great location.Very good breakfast and spotlessly clean. What's not to like?
The hotel is beautiful (located in an old palace but modernised throughout) and the staff very friendly and helpful. The location is ideal to explore the town and we really enjoyed our stay. Breakfast was not included in our rate and - although the buffet looked very tempting - we felt that 14 EUR per person was far too expensive. However, as there are plenty of cafes around the hotel, it's quite easy to find a good (and reasonably priced) breakfast within minutes.
The building was magnificent
A five star hotel at excellent value. Perfect location in the Old Quarter. Breakfast was excellent value.
locality, friendliness of staff, good facilities lack of staff in cafe/bar area
Very convenient , right in the middle of Aviles
Stayed here many times before and not disappointed. Wonderful location in city square with bars and restaurants. Big modern rooms. Very very nice hotel. Long walk to the room.
The place is stunning.
We had spacious, modern and clean room in a newer part of the hotel which has been added on to the original building. The location was on a plaza in the old town, a perfect location, and very quiet at night. Staff at front desk were excellent. We did not eat breakfast at the hotel since the price was sky high, but otherwise enjoyed our stay. Would return again.
The hotel we stayed was really perfect and I will recommend it to all my friends. Of course I will use again your services and that particular hotel should I need to travel in that direction again.
Clean room, good breakfast. Bar area uncomfortable, tricky access to underground garage
We have been very satisfied - the predicate 4* is o.k. concerning the service/facilities, the cleanliness and the rooms have enough space for getting relaxed after a long trip. Some nice cafes are nearby ... It's an ideal place for a business-stay or making a short stop on the trip through Spain as we did.
Kindness of staff, quietness, good bed Internet did not work properly.
The room was excellent! Great localization. Nothing! Everything was very good!!!!!
Central location and we got a large room with a large bathroom at the end of a corridor The car park. It is an underground carpark and the entrance and exit to it was very tight (especially when driving a large left hand drive car when you're used to driving a right hand drive one!). The receptionist had however told us that the carpark would be hard to manoeuvre in but as the town was busy and street parking was at a premium we were glad of the hotel car park.
the room. the restaurant wifi is not free. very difficult to find the hotel
The comfort of the room and space in the room Spa and exercise area not available before 10 in the am. Internet was only free in the business room on the hotel's computers. Free parking was on the street and was 10 euros in the hotel garage....I felt both of these were misleading on the confirmation
Very hard to find, location mistakenly indicated on booking.com map
Could not use swimming pool, inflated bar prices.
The staff on Reception were so friendly and helpful. The room was very clean and great design. Windows on room a little dirty on the outside. Buffet evening meal a little expensive and quality poor, otherwise great hotel and would reccommend it.
It was in easy reach of a number of towns and beauty spots. It was secluded and peaceful. I think residents should have been able to use the pool free of charge.
The games room was great for the kids and the staff were friendly, even given the complications of our stay. The hotel was difficult to find as the wrong address was given at the time of the booking. We also had to wait 1 hour for our room even after arriving 3 hours after the checkin time. Our room was small, the TV wasn't working when we first arrived (it was fixed soon after) and we had to pay for parking even though we didn't use it. There is plenty of free parking around!!
Fabulous hotel Difficult to locate---better map needed
Nice quiet area. Easy parking.
It was a grand place to stay. Pleasant and quiet surroundings. It was elegant and beautifully decorated.
The quiet and tranquilty. Charming and helpful staff. Good breakfast . Excellent spa facility. Good views Breakfast room not well signed. It would have been helpful to havea note in the room explaining that one could go to spa in dressing robe and how to get there
We liked everything, specially the food at the restaurant.
The junior suite was beautifully furnished and decorated, quiet, and extremely comfortable for a small family. Great value for money. The quality of food and standard of service in the restaurant was also very good and childrens meals were available. Due to the hotel's location in a small village, there were few dining alternatives, requiring us to eat in the very nice but rather expensive hotel restaurant, or drive to a nearby village.
Very friendly staff, beautiful hotel, and excellent food. Also very easy to find and only a short drive from the airport.
The spa was very relaxing after a long drive around the Picos de Europa and a really lovely hotel It would have been excellent if they had provided a swimming pool as well. I would have preferred a pool to the spa. No sign of anyone to help with our luggage either arriving or departing which was not a problem for us but I would have expected a bell boy role in a hotel of this excellent quality
Hotel has been renovated to a very high standard and has an excellent restaurant - we had a very enjoyable dinner there. Staff were extremely friendly and helpful. Highly recommended!
A lovely peaceful clean enviroment and excelletn food. Hotel excellent but in very quiet area and if staying for longer periods may fancy a change of resturant or bar.....
Beautiful hotel with fabulous decor. The bedroom,was large, luxurious and clean. Polite and helpfull staff.The breakfast and dinner were extremely good and the waitress very helpful. Stunning views from the hotel. A thoroughly enjoyable stay. Beautiful coastal views a short drive away.
Hotel was in great place, very clean, excellent breakfast. Very kind for going with your family or in a romantic trip
Spacious room, friendly staff,interesting buildings, good food Nothing springs to mind
Friendly,helpful and professional staff.
Proximity to seafront. Very limited premises. Reception in a separate building across square. Inappropriate use of basement for breakfast room. Inefficient noisy mobile air conditioning units, which also required open bedroom window! Ground floor room not fit for purpose mainly due to lack of space even for 1 (but supposedly could have accommodated 2 people), very little natural light and extra heat, apparently coming from boiler room below. Astoundingly, this was same price as 2nd floor double room overlooking square and hotel not prepared to consider discount.
Excelente trato del personal, muy amable y atento. Un edificio muy bonito y tranquilo, y unas zonas comunes (salones) preciosas. Si tuviera que poner una pega diría que es un poco complicado dar con el hotel, quizás faltaría alguna señalización.
Hotel is very beautiful it is not easy to find
The main reason for choosing this hotel was its location. It was situated almost exactly halfway on a long journey. However, I was very pleased with my stay and with the proprietor who was very helpful to a travellor who spoke very little Spanish. Directions were difficult to follow and signage could be improved.
Wonderful cosy place in Asturias countryside. Good food, pretty rooms and helpful staff. Recommended!
Very friendly hotel. Interesting rooms and the restaurant was very fairly priced if you did not want to hunt down an external one. Hotel easy to find
The hotel staff was very friendly and helpful. The location of the hotel was great. Rooms were big. Breakfast could be more varied.
Beautifull place , original decor and great comfort . Peacefull location . Signage to find Hotel .
Attractive rustic decor and quiet location. Difficult to find (unhelpful directions). Restaurant evening menu only had about 9 expensive items, so forced to eat in village. Poor breakfast: no milk for cereals, little choice poorl staffed. Poor value for money.
rooms were cleaned everyday and towels changed, the only downside for us no one spoke much english but we knew that before we arrived it didn't spoil our stay as all staff were very helpful. And we will return,
The staff are very polite and helpful.We have stayed at this hotel many times and will cotinue to do so in the future.
Clean with friendly staff and good location Was a little cold and heaters were not switched on
We have stayed at this hotel on four occassions,the staff have always been very warming and polite No
The staff at the hotel are very polite and will help you with any query that you may have.
close to motorway both rooms were in front of the hotel,noisy
Good value, easy access to airport, kitchenette stocked with essential dishes and pans, great place for a family to stay, close to the beach, parking was convenient Check-in was at a different location, it was a bit chilly, kitchen linens/dishsoap aren't provided