There was a lovely view which we could have enjoyed if we had had a room at the front of the hotel. The disabled parking space was taken and when I asked if there was another it turned out that a member of staff was using it and vacated it so that my husband could use it. I asked for a ground floor room as my husband has to walk with a stick but they said it did not matter as there was an elevator. However, there were three steps up to the elevator and then steps again from the elevator to the floor of our room. We stayed on a Friday when the Restaurant is apparently closed which was not very useful as the centre of town is not within walking distance. The breakfast is very expensive.
all was okay smoking rooms should have ashtrays
Too much used. Not suitable for exacting travellers
It was convenient and easy to find whilst traveling through. the family room was too small for two teenage kids and two adults.
No problems There was wifi available but only the 1st night there after it did not help reporting the wifi failure I was not understood.
A nice clean hotel with comfortable beds. A large supermarket is also near. This was a good stopover on the way back from Switzerland to Calais.
convenient, good location, good value, excellent service
The plates beside the buffet were not properly washed, and some of them looked as if they had been used. The plates at breakfast time were not much better.
The layout of the hotel was pleasant being on just two floors in individual buildings. We found most of the staff very off hand and not welcoming. We ate there on our first visit and were not impressed by the tiny portions offered.
The only thing that I liked: it was close to the motorway. Not to reccomend! Expensive, small room for four (number 11 bis), not very clean, the air conditioning was noisy even off !!! And breakfast, what a miserable buffet for 9 euros!!! You can chose te Etap Hotel, just in front of this bad Campanile.
good location to access the city centre
Excellent location for a visit to lovely Bescancon, with good facilities including parking. The staff were very welcoming and helpful.
Quiet. Small park on the other side of the road. Car park. Becoming slightly outdated. Badly stocked mini-bar. Mediocre restaurant. Expensive breakfast.
Easy to find and very modern
Could easily be a 4 star hotel.Restaurant was great and the prices were not expensive. no
Pretty good - aircon not quite adequate - especially in Dining Room! No safe. Decor a bit past it, parking good though - restaurant for evening meal very good (although too warm despite a thunderstorm and pouring rain outside we were really sweating!) Breakfast too expensive.
Good location in the center of Besancon, pretty large room. Free parking in the hotel.
Central location but easy to find due to good guiding through the city. Excellent parking facilities was highly appreciated. Nothing
Location, express breakfast. Needs to be updated. Air conditioning is inferior. Room was old and dusty. Too many tour buses at hotel.
Staff are friendly.Comfortable room.Adequate bathroom. Free secure parking. Very expensive internet, apparently to be free across the Accor Group from Jube 2010. Very expensive breakfast.Hotel generally could do with a refurb
very good attitude of the hotel stuff if you are talking even fair french. continental breakfast is worse money cleanliness of the room, a bit of smell in the room
Sufficient place for parking. Clean room. Price. A little bit difficult approach from highway.
Remarkabley good choice of home cooked food considering the staff multitask, receptionist, barman and cook all in one. Very helpfull staff. Was glad to park the car in secure car park (4 euros) Did not like the location which is opposite a block of flats where loud music was blaring out. Rooms are small and could do with a lick of paint. Being a hot day we could not open the window due to the noise of music. Fortunately we only stayed the 1 night before a long drive home after visiting Switzerland.
For the price it was adequate Small cramped room.
Being able to have breakfast at a early time and also the secure parking facilities Only the fact of lack of pillows one thin pillow per person is really not enough and rather uncomfortable. Does not make for a good night rest.
Free Wi-Fi Internet access. quality/price ratio needs improvements. for that price we had lot better services in this period.
The reception staff were very helpful The hotel decor was very dated and mostly original (70's?). The only modern parts were the flat screen TVs (non-English speaking)
man behind desk was very helpful and spoke good english. also pleasant breakfast the surrounding area was rough and large amount of dog filth in the secure car park
Location , it was very hard to find out how to get to the hotel from the train station and was certainly alot further than 10 minutes bus ride. Better instructions on location would be an improvement.
The staff was very attentive. Location. Very difficult to reach by car. Had to drop by to another hotel to ask directions...
communication with train staion and very clean, also nice hotel staff during the night i was feeling hot and little disturb for masqitus
Very nive and helpfull staff and very close to the old city
Friendly staff, private secured parking, the swimming pool
Staff very pleasant and helpful. Breakfast good with nice room. Dinner meal available at the hotel was good and reasonably priced. Room was very clean and fresh. En-suite bathroom was a tiny modular unit with little space and small shower. Room was also small but adequate. The walk to the room on the first floor was via an outdoor uncovered balcony.
We stayed in a new comfortable extension which opened this year, carparking was on site and the room was relatively spacious and quiet. though their was a restaurant it was not yet open and there was only a limited choice for breakfast.
The location. The room has only one window in the roof, but that wasn't a problem because we only stayed one night.
Lovely balcony, excellent breakfasts, well equipped rooms Coloured flashing lights in the room, corridors need paint
Very convenient location for station - about 10 mins' walk into the old town. Also particularly friendly and helpful reception staff. Some might be put off by a little noise from road and rail at front of hotel - but the rooms are double-glazed and noise levels not too high - and possibly by the "Boutique Erotique" next door (though I can't say it bothered me)!
We stay here whenever we are in town. It is the best! Great people, great rooms, and great breakfast. It is necessary to reserve rooms well in advance because they are so popular. However, if you can plan ahead, get your room early.
Excellent staff, helpful and cheerful. Location within a five minute walk of the city attractions. Parking is on site and safe. Hotel is more modest than the 8.5 rating on Booking.com would suggest. It is fair value for the price, modest rooms and furniture, no charm except for that of the staff, small bathroom. We were unable to connect to the internet via the cable and modem provided but that may have been an exception.
Perfect location for our purposes. Friendly helpfulness of the staff.
A better than average Novotel. Good service. Nice staff. Pleasant setting. Good fre on site parking. A long walk to the centre of Besancon and not that straightforward but worth the effort.
Nice hotel, chilldfriendly with swimming pool , table tennis, play ground.
Staff were very friendly and helpful. Restaurant food was excellent. The room was large. This hotel is a great "stopover" hotel, with the bonus of an excellent restaurant. There were only 2 pillows in the room. The location is not ideal (in a run-down residential area)
Good bed, nice bathroom, friendly staff, print-out review possible in office center Surrounding not too nice, but located next to "old" city. Enough parking places.
Comfortable room No English language television channel (unacceptable for a hotel at this price with numerous English guests). Noone at reception on our arrival; and no apology when receptionist eventually turned up. Poor value for money evening meal first night.
Pleasant. Know what to expect from Novotel. Not exciting but easy. Kids playpark in field opposite entrance (better than hotel one). Not walking distance from anywhere else to eat, slightly rough area, pool too cold for kids to swim, menu limited, no kettle/tea in room.
Good space for a hotel room. The bed was terrible - you sunk into a hole - needed replacing. Strange bathroom settings with the taps.
I liked my room of pool view, quietness, gardens and children playground. Also, the restaurant and the seating area around the pool are so reaxing.
Good price and resturant Location far from city and dull surroundings.
We were on our way to Germany, so it was a perfect choice to stay overnight. Staff was nice and although our room was small it was correctly furnished and reasonably clean.
friendly staff, parking, location near highway but silent
Parking facilities. Silence. Confort in line with budget - Value for Money.
The Staff were very helpful and although my french is somewhat lacking their English was good. A very enjoyable stay would use again.
Restaurant food was very good. Staff were polite and helpful. Confusion about the reservation, which was adequately sorted out and we asked for a non-smoking room but ended up in a room with strong smell of cigarettes.
Nothing The hotel was out of the way not near anything
The room was very small. We were the only guests but we were made to perch on the edge of a large bare table for breakfast, rather than disturbing any of the carefully laid smaller tables.
close to highway and very silent at the same time - perfect for stop when travelling a little bit noisy AC unit
good location, friendly staff, clean & tidy room.
Lovely location and a friendly, comfortable hotel.
Convenient location in a peaceful village
See the coontryside and the town. No.
Hotel was quiet and peaceful. Made very welcome. Parking was very easy. Lounge area was comfortable and pleasant. Evening meal was a bit disappointing. Set menu to be expected but quality of food (for the price) was not great. Very friendly service though!
We found the staff very friendly and very helpful. The rooms were very comfortable and clean. After a long days travelling it was good to find that the hotel was in a very peaceful and quiet area. The breakfast was adequate but we found the evening meals left something to be desired.
Very friendly service, room space and interior are ok, hotel site close to Besancon and Supermarket (by car). Due to through road close by room was rather noisy.
Very easy check in, I have been handled the key.At check out, we just left the key on the counter, but nobody was there and I did not get any receipt. Room very clean, quiet and comfortable. I don't have any receipt of my payment !
We used this hotel as a stop over from Calais to Switzerland. The very quiet location was appreciated after a long day's travelling. The evening meal very good. Staff friendly and helpful. Close to the motorway links. There is good signage from the main road but clearer written instructions on your website page could be helpful. We made the mistake of going into Bescanson and took a while to find ourselves back on the right track.
Beds very comfortable. Clean room. Car parking on site for an extra charge. Quiet location. Short walk (10-15 mins) to centre. Very basic. Shower, no bath. Cracked sanitary ware. Only one hanger supplied - a trouser hanger. Very cheap, worn furnishings. Compared with other hotels we have stayed at at this room rate, or similar, we felt this was poor value. Lacked comfort, except for the bed. Presumably it was trading off Besancon as a popular centre.
Old world charm and smell of history
Very nice staff. Great location. Good place to store bicycles safely.
Very good location for exploring the city.
Although perhaps in need of more modern decor this was a very comfortable hotel for the price band. It is in a quiet part of the town, close to the citadel, but still within 5 minutes walk of the Grand Rue.
Staff lovely particularly the chambre maid who did the washing and drying and folding of clothes for free. While not up to that staff members spectacularly high standard the whole staff were wonderful and spoke enough English to help us.
Location and helpful staff - room fairly basic but clean and serviceable Noise from room above - no tea/fridge facility in bedroom. Main difficulty was the lack of a lift and bedroom was 3 floors up!
the hotel is in the old city centre - very conveniente !!
Very good value for money and about a 20 minute walk to the centre of town. The hotel gave us some useful information about restaurants nearby. We were able to park in front of the hotel.
Friendliness of staff, room was perfect for a 2 night stay, great breakfast at a reasonable price, quiet location, close to Citadel steps We had a great experience at teh Granvelle
The staff were very helpful. The hotel suited our needs, a nights stopover where we could see something of France, short and sweet. We had misunderstood the booking and thought breakfast was included, so we were happy enough with what we got, a typical french breakfast (1 crossaint, 2 small pieces of baguette, with jam and butter and coffee, not of really very good quality food). Upon paying for the room we realised that had cost us €6 each. While I have no compliant with the hotel, I recommend that guests walk into the town and have breakfast there.
A very homely feel The traffic system in bescancon is not well designed for getting to the hotel