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Friendliness of staff, room was perfect for a 2 night stay, great breakfast at a reasonable price, quiet location, close to Citadel steps We had a great experience at teh Granvelle
Old world charm and smell of history
Very nice staff. Great location. Good place to store bicycles safely.
Beds very comfortable. Clean room. Car parking on site for an extra charge. Quiet location. Short walk (10-15 mins) to centre. Very basic. Shower, no bath. Cracked sanitary ware. Only one hanger supplied - a trouser hanger. Very cheap, worn furnishings. Compared with other hotels we have stayed at at this room rate, or similar, we felt this was poor value. Lacked comfort, except for the bed. Presumably it was trading off Besancon as a popular centre.
Staff lovely particularly the chambre maid who did the washing and drying and folding of clothes for free. While not up to that staff members spectacularly high standard the whole staff were wonderful and spoke enough English to help us.
the hotel is in the old city centre - very conveniente !!
Location and helpful staff - room fairly basic but clean and serviceable Noise from room above - no tea/fridge facility in bedroom. Main difficulty was the lack of a lift and bedroom was 3 floors up!
Very good value for money and about a 20 minute walk to the centre of town. The hotel gave us some useful information about restaurants nearby. We were able to park in front of the hotel.
Very good location for exploring the city.
Although perhaps in need of more modern decor this was a very comfortable hotel for the price band. It is in a quiet part of the town, close to the citadel, but still within 5 minutes walk of the Grand Rue.
A better than average Novotel. Good service. Nice staff. Pleasant setting. Good fre on site parking. A long walk to the centre of Besancon and not that straightforward but worth the effort.
Good bed, nice bathroom, friendly staff, print-out review possible in office center Surrounding not too nice, but located next to "old" city. Enough parking places.
Nice hotel, chilldfriendly with swimming pool , table tennis, play ground.
Staff were very friendly and helpful. Restaurant food was excellent. The room was large. This hotel is a great "stopover" hotel, with the bonus of an excellent restaurant. There were only 2 pillows in the room. The location is not ideal (in a run-down residential area)
Comfortable room No English language television channel (unacceptable for a hotel at this price with numerous English guests). Noone at reception on our arrival; and no apology when receptionist eventually turned up. Poor value for money evening meal first night.
Good space for a hotel room. The bed was terrible - you sunk into a hole - needed replacing. Strange bathroom settings with the taps.
Pleasant. Know what to expect from Novotel. Not exciting but easy. Kids playpark in field opposite entrance (better than hotel one). Not walking distance from anywhere else to eat, slightly rough area, pool too cold for kids to swim, menu limited, no kettle/tea in room.
Good price and resturant Location far from city and dull surroundings.
I liked my room of pool view, quietness, gardens and children playground. Also, the restaurant and the seating area around the pool are so reaxing.
Staff very pleasant and helpful. Breakfast good with nice room. Dinner meal available at the hotel was good and reasonably priced. Room was very clean and fresh. En-suite bathroom was a tiny modular unit with little space and small shower. Room was also small but adequate. The walk to the room on the first floor was via an outdoor uncovered balcony.
Lovely balcony, excellent breakfasts, well equipped rooms Coloured flashing lights in the room, corridors need paint
The location. The room has only one window in the roof, but that wasn't a problem because we only stayed one night.
Perfect location for our purposes. Friendly helpfulness of the staff.
Very convenient location for station - about 10 mins' walk into the old town. Also particularly friendly and helpful reception staff. Some might be put off by a little noise from road and rail at front of hotel - but the rooms are double-glazed and noise levels not too high - and possibly by the "Boutique Erotique" next door (though I can't say it bothered me)!
communication with train staion and very clean, also nice hotel staff during the night i was feeling hot and little disturb for masqitus
Excellent staff, helpful and cheerful. Location within a five minute walk of the city attractions. Parking is on site and safe. Hotel is more modest than the 8.5 rating on Booking.com would suggest. It is fair value for the price, modest rooms and furniture, no charm except for that of the staff, small bathroom. We were unable to connect to the internet via the cable and modem provided but that may have been an exception.
We stay here whenever we are in town. It is the best! Great people, great rooms, and great breakfast. It is necessary to reserve rooms well in advance because they are so popular. However, if you can plan ahead, get your room early.
Very nive and helpfull staff and very close to the old city
We stayed in a new comfortable extension which opened this year, carparking was on site and the room was relatively spacious and quiet. though their was a restaurant it was not yet open and there was only a limited choice for breakfast.
Friendly staff, private secured parking, the swimming pool
Very friendly staff and fabulous food. Beautifuuly appointed rooms and a relaxing atmosphere. Perfect after a long drive I wish we could have stayed longer and wil defintely go back No
The terrace was lovely for eating dinner and the food was excellant with courteous staff. The service was very slow at dinner we waited approx 20 mins before being offered the menus.
We enjoyed the setting. The hotel was quiet and relaxing. It was readily accessible from the motorway. It needed redecoration and traded too much on its fading splendour. The garden needed much attention and the cheap garden ornaments were not impressive. While the restaurant is undoubtedly very good, the staff should be able to offer alternative places to eat especially for families with younger children - even if not in the hotel restaurant.
Good location in the center of Besancon, pretty large room. Free parking in the hotel.
Easy to find and very modern
Could easily be a 4 star hotel.Restaurant was great and the prices were not expensive. no
Excellent location for a visit to lovely Bescancon, with good facilities including parking. The staff were very welcoming and helpful.
Pretty good - aircon not quite adequate - especially in Dining Room! No safe. Decor a bit past it, parking good though - restaurant for evening meal very good (although too warm despite a thunderstorm and pouring rain outside we were really sweating!) Breakfast too expensive.
Staff are friendly.Comfortable room.Adequate bathroom. Free secure parking. Very expensive internet, apparently to be free across the Accor Group from Jube 2010. Very expensive breakfast.Hotel generally could do with a refurb
Central location but easy to find due to good guiding through the city. Excellent parking facilities was highly appreciated. Nothing
good location to access the city centre
Quiet. Small park on the other side of the road. Car park. Becoming slightly outdated. Badly stocked mini-bar. Mediocre restaurant. Expensive breakfast.
Location, express breakfast. Needs to be updated. Air conditioning is inferior. Room was old and dusty. Too many tour buses at hotel.
No problems There was wifi available but only the 1st night there after it did not help reporting the wifi failure I was not understood.
The layout of the hotel was pleasant being on just two floors in individual buildings. We found most of the staff very off hand and not welcoming. We ate there on our first visit and were not impressed by the tiny portions offered.
The only thing that I liked: it was close to the motorway. Not to reccomend! Expensive, small room for four (number 11 bis), not very clean, the air conditioning was noisy even off !!! And breakfast, what a miserable buffet for 9 euros!!! You can chose te Etap Hotel, just in front of this bad Campanile.
It was convenient and easy to find whilst traveling through. the family room was too small for two teenage kids and two adults.
convenient, good location, good value, excellent service
A nice clean hotel with comfortable beds. A large supermarket is also near. This was a good stopover on the way back from Switzerland to Calais.
Too much used. Not suitable for exacting travellers
The plates beside the buffet were not properly washed, and some of them looked as if they had been used. The plates at breakfast time were not much better.