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Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
Clean and comfortable Novotel, as ever
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
The distance to the castle and conference location
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
A great hotel in a lovely town, a nice relaxing experience.we will come again
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
the position of the hotel was excellent. Lovely rooms, good service.
Great place, fantatstic location right at the Chateaux
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
Spacious well appointed warm spotlessly clean Nothing
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Location Food average and typical with France over priced with a lack of choice
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Calm 5 star having to leave!
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Nice, spacious room. Very noisy party going on downstairs.
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
The whole experience was a great experienceN
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
Good Value for money, close to supermarket
Close to Versaille and Paris
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
very quiet hotel in the country near von Versailles or Paris with the high way
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Reasonable proximity to Versailles Small room for 3 people
Hotel very clean and quiet. Hotel staff nice
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Personal was nice The hot water did not work the first night. After that it worked
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Quiet and accessible
Staff was very friendly and helpful.
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
the staff was very helpfull. The accomodation was ok.
Charming Hotel, lovely decor, good food. Gardens and courtyards were particularly attractive being on different levels with interesting plants and flowers. We loved it. Nothing. Would definitely go again. Maybe the lack of lifts and the many steps would not be suitable for older and infirm people.
The room was comfortable and spacious and the food in the Cafe restuarant was of a good standard The hotel were preparing for three functions and the staff were so engaged with these, we received rather poor service. To get pre dinner drinks we had to find the barman and we had the feeling that as ordinary guests we were not looked after. Additionally the Hotel itself is difficult to locate (even with Satnav} and also access to the underground car parkl is not easy. For a luxury hotel the bedding was sub-standard. The implication on the website was that the hotel stood in extensive grounds. This is not the case, it merely backs into a public park and lake.
Bathrooms were very clean. Staff pleasant. No pool or tennis courts. Beds very saggy; bedding cheap - pillows infirm and blanket and sheet instead of a duvet is archaic. It is too far away from any amenities meaning you either have to spend every hour there or drive to anywhere you want to go and pay for parking, making sure you have change for all the car parks and parking meters in your purse - bring a huge bag of change with you! Ville d'Avray not particularly nice. Hotel should offer a minibus service to Versailles and Paris. There is no incentive to stay there when you could be in a city centre hotel. I am also unsure how it has four stars as it lacks leisure facilities.
Our room was large and had a view of the lake and trees. We saw another room which was much smaller but still very well furnished and with views to the lake. The food is very good but relatively expensive. The restaurant is by the lake, request a lakeside table if you want to enjoy the view. The restaurant is covered but open on the sides.
Good sized room. Nice view over courtyard. No availability of table for evening meal in preferred dining room and for preferred menu, even though we arrived at 6.00 p.m. and the restaurants were not due to open until 7.30 p.m. Wedding party went on late into the night disturbing our sleep. Expensive charge for breakfast. Disinterested staff.
Good location Being given incorrect information about location of petrol stations that sent us across town when there was one just around the corner
Very close to the Palace of Versailles and various restaurants, hotel adequate for our needs of 2 nights
Concierge was especially helpful and gracious. I loved that I was able to open the window in my room. Small bathroom . A little musty when I moved in.
Friendly and helpful Rooms were small for family room
On both nights there were only enough towels, toiletries etc for one person. On both occasions this was pointed out to Reception who promply forgot to deliver the missing items. Bathroom lacked any ventilation and room filled with condensation. Room far from 'deluxe'
The hotel was lovely, staff were very friendly, Room was spotless, Would recommend for people wanting a more traditional place to stay rather than a large commercial hotel that crop up everywhere nowadays.
Staff very helpfull and friendly location very good warm cosy homely room seize very good for France very modern good breakfast
Decor good, breakfast good, breakfast room charming. Bedroom a little small for a delux,
staff were excellent, room was very clean, hotel was very "cute" very romantic