We had a problem with our room, we where moved to a better room straight away. The staff on reception couldn't speak English so had a job asking question about food.
breakfast and dinners were excellent
The lady at reception and very helpful and friendly. Limited menu for dinner as out of beef, dirty bedroom and ensuite
Price was very important as we were using the hotel as an overnight stop off prior to flying out the next day. Breakfast was substantial and great value ...well done. Hallways were a bit dark but that's it.
Breakfast and Dinner both were excellent
it was really near to the airport which is why we chose it. the breakfast that was available. a cooked breakfast would've been good.
The hotel is rather shabby in its interior decor, it needs a make over.
Price, parking and close to Beauvais Airport ( car is necessary) Wifi was terrible. I went to the front desk to ask is there was anything that could be done to improve on the signal, and I was told that it might improve after 10 PM. This, unfortunately, was not the case. This was one of the worst Internet connections I've experienced anywhere, and I travel a ton.
friendly help full staff noisy fan in room even when switched off. very basic room and dated from the 80's - sweets on pillows??? also said it was 5 minute walk drom station, reason for booking, wasn't and had to find a taxi.
small friendly hotel not having a lift as we had a lot of luggage
The room was clean, quiet and comfortable - great value for money. The fact that the family room was on the top floor and there was no lift meant numerous trips up and down with luggage.
Good price for a nice place to sleep
Everything was OK, we stayed there just for one night before our flight from Beauvais-Tille. Clean and quite spacy room.
Friendly staff and good value for money
the italian restaraunt next door nowhere to walk safely in area.....shuttle bus cost 4 euro per person to airport and no taxi availability-----no airconditioning and windows only opened on full length which could have allowed vermin or intruders so had to remain closed
It is quite close to the Beauvais airport and suitable for late arrivals. It was o.k. for the purpose.
Good place to stay if you need an overnight stop close to Beauvais Airport. Clean, Tidy, Friendly Staff.
The friendliness of staff. Location was unattractive.
proximity to beauvais airport n/a
Nice location, very helpful and friendly staff, varied breakfast. tiny tiny but tidy rooms.
Location to airport and WIFI. It served it's purpose, but not much in the immediate area without a car.
During our stay Paris was extremely busy due to the car expo and no cabs were available to take us for dinner since we were somewhat away from Paris, so even though the Chateau doesn't usually serve food other than a light breakfast the owners were kind enough to offer to cook us dinner. It was one of the finest dinners I have had in Europe so far! Appetizers, salad, dinner, desert, wine, coffee, all fresh and wonderful! Make sure you have 220 adapters, and a hairdryer though this was not there as indicated. Still a great stay and met great people! Wonderful view from 3rd floor of city! A little pricey. And could not read some reviews, they need to be able to be translated into different languages.
calm No phone in the room. Wifi not working. No staff available in the castle most of the time. Was given a code to enter the castle but no one was there. Bar closed, no soda/water distributor in the hotel. Castle was unattended all night. Only customers present in the castle.
helpful staff, large rooms, quiet environment hard to find (even with GPS), poor breakfast
Good rooms overpriced restaurant food approx 70 Euros for 2 people for basic food and drinks
cleanliness , courtesy of all the staff , restaurant that was open untill 10pm , proximity to AGCO factory . everything was just 1st class .
location near client
the room were very cold i had to go down 3 times in the reception to get a room properly heat it
sheets were not too clean, quite old hotel. Shuttle service does not belong to the hotel ! You need to buy a ticket (4 eur) and from the airport it takes 40 minutes !!!!! Difficult to find a taxi in case you arrive say at 11 PM at the Beuavais airport..
Friendly and polite staff A suggestion for breakfast that customers be shown where all the food options are. We completely missed the refrigerated section as it was set away from the main area!
Good parking, easy access, comfy well-designed air-con room, and good food.
Clean and quiet room, Close to the airport and to main routes. Staff very friendly and quick acting during check out Breakfast too expensive
Clean hotel and rooms. Waiter for evening meal was pleasent, we were the only guests to eat in the hotel. Heating in rooms inadequate and room was freezing. Hotel receptionist not helpful when we tried to book a taxi to airport, she did not know local train or bus times or prices etc. No staff available at breakfast so we just helped ourselves and paid for it on checkout. Menu in hotel Restaurant very poor. Overall the hotel was very poor value.
Food was good for a hotel of this type. proximity to airport.
Welcome was a little cool, though not unfriendly. Room very comfortable and with tea/coffee making facility - a big plus for hotels in France! Wide choice of foodstuffs for breakfast and morning staff were friendlier for checkout. Difficult to find - The entrance is tucked away in a commercial complex and is poorly signed. Some extra signing or a clearer map would be appreciated.
nice bathroom :)
The best thing about the hotel was the comfort of the bed. Quite the most comfortable I slept in on a journey around France. The directions given when we booked the hotel said that we should leave the autoroute at the exit maked Beauvais Nord. There is no such exit and we has passed B sud and B centre and had to motor on to the next exit about 15k further and then come back. To make matters worse we were caught in a traffic jam on the autoroute. The exit should be beauvais centre.
As we had all cycled over 70 miles to get there the ample fresh food for breakfast and evening meal was most welcome
too small room for three people
The rooms are good with bath and shower,tv,tea & coffee The restaurant staff was rushed and the service was slow as if short of staff
We enjoyed the staff service, the rooms were clean and confortable and had heating, there was also internet. We also had a kettle to make tea or coffee and packets of biscuits.We only stayed for one night because we were going to Paris. The location isn't brilliant but there is a supermarque nearby and regular buses to Beauvais.
The reception was very correct as also in general the room facilities were ok. The remote for the TV was not working.
nice staff Wireless internet wasn't working during whole stay, annoying for a business traveller.
Accessible, restuarant great, easy access to rooms. Inexpensive. Room smelt of smoke covered by air freshener, beer and wine were very expensive.
it was very easy to get onto the airport shuttle, just a 2 minute walk
It was very inexpensive it was bit loud, and not really in the middle of Beauvais
Very small room and toilet
I would describe the Premiere Classe more of a "motel" than a hotel. Having said that, it was clean and suited our purposes for an overnight stopover on the way to Disney. My 9 year old daughter loved her bunk bed! For the price, we couldn't really complain about anything.
staff of the hotel is very good,otherwise how much money,this much music very small and dark rooms
I realy enjoied staing at your hotel. The receptionist girl was realy helpfull and kind. (I had something to print and this saved me some money). Room was clean, well heated. I had a room with 3 bads, I can realy recomand that for a family with kids. Kids will enjoy it. I was missing the cupboard for clothes.
Excellent value for the money. We needed a place to stay near the airport. Buffalo Grill and McDonalds are within walking distance. No problem with the reservation on line and acquiring the room keys from the dispenser after hours. Compact rooms (like on a cruise ship) but perfectly adequate for one night. Good breakfast selection.
the two rooms we booked were on different levels and different sides of the hotel.
i liked the guy at the reception,he was very friendly and efficient,i also like that the bus station for the airport was very near i didn't like that we couldn't have lunch or dinner at the hotel,the bed was to small for 2 people but overall this hotel it was a good choice!
breakfast although I requested a non smoking room, I was given a smoking room with a strong cigarette smell
hotel near the airport, provides transport in the required time for us
We liked the location of the hotel: it was a central location, however in a quiet and nice street. We also liked the attitude of the hotel staff: they were very helpful and were very polite. The size of the hotel room was a bit small in terms of all furniture and fixtures installed, which, in turn, left almost no room even to enter the room itself. But we consider it is the case with most of the buildings with central location in Paris, so it was OK for us.
No hair dryer in room or to borrow from reception.
Friendly staff, clean throughout and ample parking available Room was a little warm shower room a bite small and the shower water feeds were plumbed in resulting in the hot being the cold and the cold being the hot - so not bad really
Neat the airport,cathedral.
the guy didnt let me have my key I felt like a prisioner at a hotel. . .
I have booked this hotel for my family who stayed in Beauvais for one night. Upon arrival they were told that they have to pay, in spite of the fact that they did have the booking reservation with them. I was sad to to hear that the receptionist refused to even bother looking on their PC. It is advertised as being close to Beauvais Airport, but it is not.
The breakfast was quite good. The guy at the front desk was quite arrogant and unfriendly, not to say rude. The bathroom is very tiny, the sink did not fit in the bathroom and is in the room.
Easy to reach with bus. The room was humid and cigarettes smokey.
It is handy located, close to the airport. We had 2 rooms and both were rather clean. Good price Very very very basic. No tea/coffe facility. Reception closed after 11 pm. The receptionst was unable (not rude bot 'not bothered much') to order taxi for us and we had to walk to the airport (about 30 minutes)
close to BVA airport, about 20mins wark. Room is clean, Hotel is ok for one night stop. Not easy to find the hotel if you arrival SNCF station in the town, take a taxi costs eur30.
We came just when the hotel was closing for the night and met the hotel employee as she was leaving. She was very helpful and went back in and showed us to our room. The room was simple but very clean, quiet and comfortable. We have no complaints
Close to the Paris-Beauvais airport No possibility to have breakfast early morning.
The location to Beauvais-Tille Airport and the bus stop location near the hotel is great.
Very close to the airport Small room and would be better if the staff try to speak more english to non french speaking guests
the staff were the most helpful that you could wish for no
Within 25 minutes to the airport. Clean.
Easy to find and that there was a restaurant adjacent room was a bit small
Staff was very helpful, room was a large, lots of room t move around
Attentive staff, small but decent room. Good breakfast (extra cost). A bit far from the airport and the shuttle bus takes 40 minutes to get there at night and then only runs early in the morning. We had to take a cab for 15 euro to get to the airport later that morning. Rooms not as soundproof as they advertise.
The hotel staff were very pleasant Yes, it was too far out of town and very far to walk to from the town. Taxis were impossible to get. There was supposed to be a shuttle bus to and from the airport but it did not materialise.
Car Park. Had to wait one hour to check in, although reception supposed to be open. When given keys to rooms, found rooms not ready and still as left by previous occupants. Refurbishment of hotel left reception and corridors in a very dishevelled and dirty state, which was not advised at booking stage.
Good location & easy to find. Plenty of car parking available and free WiFi which we used for onward bookings and tourist attractions on our holiday.
Arrived late at night but this was no problem
Paid before seeing the room and then found TV not working. When I complained they already knew so they could have informed me when we checked in. They could not provide an alternative room or replace the TV. Shower leaked onto floor in shower room. Only one soap and one shampoo sachet.
Staff unfriendly and lack of general hygiene at the hotel
there was hot water. This was the smallest room I've stayed in. We booked a double room but were given a twin room. If you wanted to sit on the chair at the desk you had to move the beds.I think we woke the whole hotel every time we opened the bathroom door - noisy!
Hotel staff very nice, we felt totally relaxed. Bar is very small, but maybe that is because we are Irish. Ha Ha
Hard to find even with sat nav.
Location Resturant was closed and breakfast was disappointing
Occupation was good. In the past I stayed there and the hotel was very empty.
The food, the service, relaxed. Our room was rather basic, dark and cramped. No tea/coffee making facilitities. No lounge area.
I like the oldy worldy feel of it... I was expecting a more up market hotel but really enjoyed the old feel of this hotel... The meals where rather expensive and none of the staff could speak English... but they where all very friendly and helpful....
The beauty of the place, both inside and outside of the hotel.
The Chateau was magnificent as were all the internal oak features. The restaurant was outstanding, and good value for money, with excellent cuisine. The setting was perfect and we were disappointed it was too cold to use the swimming pool. We look forward to our next visit when large open fires will be burning in the winter. The room decor was a little tired with a few water stains on the ceiling
The Chateau was lovely, beautiful surroundings and impressive building. |The staff, who I think were family, were all very friendly and accommodating. Our daughter and granddaughter had a superior room and it was spacious and clean. Ours was a standard and it was clean and the beds comfortable. The adult breakfasts were delicious and served in a very pleasant conservatory. When we booked the web site did not process the booking very quickly ( more that 30 min ) so we re booked thinking the booking had not gone through, it had! Cancelling the second booking was done efficently the following day but the resopnse from the web site needs to be quicker. Also when we booked it stated that there was a restraunt, having booked we got an e-mail saying that it was closed on the night we stayed. Not good when you are travelling with a 2 1/2 year old. We booked 4 breakfasts and there was no breakfast, adult or child, served to my granddaughter. I had to ask for milk for her to drink, she actually ate from our breakfasts. Our bathroom was shabby with a very limescaled shower but it worked and there was enough hot water and clean towels.
The service and the variety of activities available.
We stayed in one of the corner rooms, which was lovely and bright and tastefully decorated. Our 9-year old daughter was with us, and there was no problem getting an additional bed in the room. We arrived fairly late and ordered room service. This was probably one of the best burgers that i have ever had, and excellent value for money. Breakfast was delicious as well, and the service very friendly. We loved the grounds and the beautiful swimming pool. Unfortunately it wasn't warm enough for us to have breakfast outside, but this would have been lovely. We will definitely come back when we travel again to France. The restaurant and bar area lacked atmosphere. I also thought that more could be done to make the stay more family-friendly, with for example a play area outside. As it is this hotel is very much a luxury business hotel. It does not really cater to families or to romantic getaways. Having said that, we really enjoyed our stay.
The breakfasts and the spa area. Jogging and walking in the beauitful grounds was great. Also free to use tennis courts
Good location, quite athmosphere, polite staff Seemd it was little cold in the room, the corridor should be renewed
pleasant helpful room cleaners (poor front desk and maitres d') .good swimming pool compared to many others in similar sized hotels . Good breakfast Absolutely awful design of 'modern' hotel attached to small chateau.Horrid mismatched souless interior fit out. Bare walls in bedroom-( no pictures/photographs)Carpet pattern and bedroom layout reminded me of a correctional institution. All floors looked the same so easy to get mixed up as to what floor you are on.Souless restaurant . Was unable to eat in restaurant on one of the 2 nights of our stay as Maitre D' and front reception staff said they were booked out although dining room only had about 2/3 of the tables set for dinner. Potential guests should be made aware that they may not be able to eat dinner in dinning room in spite of the fact they are staying in the hotel! No really easy alternative for having dinner close to the hotel
Wonderful hotel within lovely grounds. Excellent restaurant. Very helpful staff.
The rooms were clean and comfortable. The grounds were large and the gym was well equipped. The breakfast was good. Our experience in the restaurant was dismal. The manager was very rude and abrupt. We wanted to walk out but were starving and the hotel is in the middle of nowhere. When the food arrived ( we ordered 3 courses) it was not good at all. We were so disappointed. .
Hotel clean staff very helpfull and friendly rooms large and comfortable good food tea and coffee expensive So very disapointed to find it was a modern hotel and not a chateau we were staying in.expected to be in a chateau not in the grounds of a chateau
Excellent public rooms, customer care and restaurant service Dated room (I know it's an historic building but the facilities could be freshened up)
Charming hotel! Quiet French province! Located near Beauvais Pleasantly and friendly staff
Very clean, easy to find with very pleasant Gentleman booking you in and serving breakfast.
About the only good thing is that you get a bed for the night. Hotel staff were not on site when we arrived, just a note advising us of our room number. You could describe the service as "iconic French". The on-site parking was through a very narrow opening into a courtyard. The only way we could exit without getting hung up on large blocks either side of the entrance was to drive straight out across the (very busy) two lanes of the main street in the town. This was usually accompanied by beeping horns and fist waving.
Interesting room, friendly service
Friendly staff, excellent breakfast, value for money, parking facilities
Staff (owners ?) were very understanding about our very late arrival, caused by national stirke disruption, and waited up until after 1am until we found the hotel.Room was spotless, with a simple but pristine ensuite. Didn't have much time to enjoy a breakfast, as we had to get to Beauvais airport to catch our rerouted flights home.... Maybe in the future we can return to the hotel under more relaxed circumstances, and enjoy a trip to Picardy.
The owners are very kind and efficient.