Hyatt Regency Montreal is centrally located in the heart of the cultural district, adjacent to 120 shops, boutiques and restaurants in Complexe Desjardins. We are within walking distance of the business district, Place Ville-Marie, Old Montreal.
Great location near art museums and 3 blocks from convention center.
Outdated rooms although the lobby has gotten a makeover.
The location is great, museums, old montreal, notre damme, mcgill, train station, restaurants, everything at a reasonable walking distance, breakfast is a very good buffet.
The breakfast is a little expensive, there is poor signaling for the lobby, and since it is in the 6th floor it is a little tricky to find it
I liked that the Hyatt was centralized to all locations in Montreal. It was walking distance to Downtown Montreal and walking distance to old Montreal. The Hyatt was a close walking distance to the metro as well.
There was nothing I did not like.
The bed was comfortable and we had what we needed except a table to sit at would have made the experience better. VerygkAd to have had a refrigerator. The front desk staff were very friendly and helpful. We enjoyed the very close proximity of Eggspectation restaurant where they have an outstanding breakfast menu.
We had trouble getting the room to warm up in the morning. I thought the listing said their pool was not open yet and so I didn't bring a swimsuit and missed the chance to use the pool. Also, Kayak, you confirmed my reservation but I never saw anything about printing a voucher so the front desk needed me to present my confirming email.
The staff at the hotel were very friendly and helpful. Shops and restaurants are very close by. Rooms were clean and beds were comfortable.
The rooms were not as modern as the lobby, but it wasn't a big deal for me.
Beautiful fireplaces, as well as the best Amaretto Sour I've ever had in my LIFE. The hotel itself is very, very beautiful, and the staff are really great, especially Maria at the front desk!
Room was not as pretty as expected. Bathtub was meh.
Location was close to the convention center, the arts district, and the shoppoing as well. It was close tot he bus and train routes but did not try these. The view was good enough. Wi fi was free with membership. The location is on top of a mall. The room had a fridge for small items. The staff was helpful and couteous. The rooms were quiet. Elevator wait was short. Pool is 8 feet and workout room was adequate.
Shower was slightly weak (that is being very picky). There is a set of elevators to get to the lobby from the lobby, just a slight inconvenience but increases security. Could have info on transportation to airport on their site.
Like the hotel room and the fact that they us get a room with a view after waiting a little bit.
There is no wifi and you have to purchase it for $14.95 a night. Many peeople are travelling abroad to Canada and not having internet access is painful.
Elevator system is a mess. Slow and you have to switch several times to get to where you need to so it feels slow and in efficient Some staff are rude - very European wanna-be. Others are polite and service oriented as one would expect Check in at 4pm seems a little ridiculous IMO
Location was good
A bite dated. Windows are not clean rooms were dated. NO FREE WIFI NO FREE PREMIUM TV. Concierge was least approachable I have seen in a long time. All in all at $200 per night all in there are better options nearby(Marriott, Sheraton, etc). Look elsewhere
The staff was very professional and friendly. We were greeted & assisted by the valet upon arrival. He was clean, courteous & prompt. The elevator and lobby were clean, welcoming and friendly. Check in was a breeze. Upon arrival in our room---we found the accommodations exactly as advertised...new comfortable beds, view of the city, and typically in-room amenities.
Although the beds & pillows were new...the blankets were substandard---threadbare & flat "down" comforters, old & melted blankets (I believe these were "fuzzy" blankets at one time)...that were sticky to the touch. The walls were VERY thin and we heard a young couple arguing well into the night...security did come to address the issue and there was no other trouble after that. The next day, the management listened to our comments and I feel they are working on some of the above issues.