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the bed and the view the room was to small
The staff were very helpful and friendly weather recommending a bottle of wine, places to eat, or just general directions. The location is fantastic bordering the Old Port and Downtown sections, and is very easy to find from the highway.
The breakfast and view
Please write at least 15 words
Room was spacious and well appointed, with excellent bathroom. Buffet breakfast was well worth the extra paid on booking (but the on-the-day cost was high). Location was between the old town and the modern business/shopping areas - ideal.
went to a wedding concierge was very helpful
Location Staff Ambience
We thoroughly enjoyed our brief stay. The proximity to the old city attractions allowed us to park the car and walk/cab where we wanted to go. Concierge provided guidance to attractions and set us up for a romantic anniversary dinner at a top nearby restaurant. The service was outstanding and a great value. Merci pour ce merveilleux séjour!
helpful staff at the entryway....friendly and gave suggestions for restaurants, bars, etc. one lady @ check in was quite unfriendly
swimming pool and sauna. bathroom house-keeping was poor. Bed could have been more comfortable for a luxury hotel. Water in the room should have been free.
Bathroom View Location Staff Food Pool hard to swim laps in with kids in there
Location and decor
very pleasant, helpful staff. bed and bedding very comfortable. Easy access to old town. very small bathroom lacking good light. no shelf to put your cosmetics on. Reception is located on path to elevator, you are always in other peoples way...does not make you feel welcomed...
The beds are very comfortable and the rooms are a good size
beautiful room housekeeping knocked on door once before 8am
Great Location, fantastic rooms and staff. The art was amazing. Will for sure stay at the hotel again.
Great bedroom There is no restaurant at the hotel.
The hotel is a charming boutique inn. The staff is very competent and friendly. The walls are adorned with colour and form. Everywhere you look is another reason to return. The atmosphere is intoxicating. Bravo! We satyed for only one night.
The location is great. It is very close to the metro station, China town, downtown, and old town. The room was nice. WiFi worked well on most of our devices. Parking was terrible when we arrived. There is one spot in front of the hotel reserved for arriving/departing guests. It was occupied when we arrived and we couldn't do much else but circle the block until we parked in a no parking zone. Worse is that they do not have onsite parking. The valet takes your car somewhere. It is not revealed on the website but valet parking costs $28CAD/day. This is more expensive than other similar hotels in the area that have onsite parking. There is a public parking ramp just down the street that charges half that.
great room, great service weird lobby
Great location, very helpful staff and an awesome experience altogether.
The hotel itself is quite unique. The architecture the building along with art and what not. Gives it that boutique feel. Must also be said, that the staff was also very pleasant and helpful. I could see myself staying there again. Its probably moot, but the hotel was recently rebranded, changed ownership, whatever, but all the linen and such has the name of the previous hotel. I'm sure getting all new linen is a pricey, but it seemed a bit tacky...?
Very close proximity to attractions such as Notre Dame Basilica and Habitat 67.
Excellent customer service
I was upgraded to a suite and was happy to see how nice it was. Great kitchen layout and living space. Restaurant was way too busy to try. Nicely quiet at night.
So convenient to metro and walking for sightseeing. Great breakfast! Staff was amazing- concierge was extremely helpful with directions! Highly recommend this hotel to others. Bathroom shower head could not be secured in holder.
The overall quality from Hotel, it was fantastic. Thanks, we really enjoyed our stay, even it was business. Just would like to see breakfast start a little earlier, there were several people waiting.
Great staff Third world quality Wi-Fi in the bedroom
Thank you Kayak for making a stay here affordable! We loved the location and the room (though a little dated) was huge, comfortable and very clean! They gave us 2 complimentary drinks and breakfast was included. The staff was incredibly friendly and helpful. Joey at check in, never would have guessed he was new. Bernard our wait staff at supper-never would have guessed he was called in and was swamped because he took great care of us. And our omelette creator was amazing. Hilton all of your hotels can use Montréal Embassy Suites as their example.
Great room with all amenities we could have wished for. Very comfortable and good value considering location, and that breakfast and 'happy hour' drinks were included.
location was excellent. comp. breakfast and managers "happy hour" was awesome.the staff was wonderful and extremely helpful.
Size of the rooms and hot breakfest
Large suite was almost as big as an apartment. Great breakfast Small shower may be a problem for larger people.
very attentive staff especially at the reception desk.bar/resturant very lively with excellent food and drinks.
we enjoyed the welcome wine and cheese, the morning breakfast, the terrace and watching the fireworks, the beautiful suite, the chocolates, the car parking service, the fine soaps, shampoos, etc, the music playing int he room when we arrived, the disco music in th evening in 701 the room numbering was a bit strange, we had to walk through what looked to be a service corridor to get to the elevator to our room...I think that we should have been asked whether or not we wanted a staff member to enter our room in our absence to turn down the bed.one of the internets was out of service
The room is very comfortable. Staffs are very friendly. The breakfast is so so.
Attended to our questions quickly. Called down for room service menu's that were missing from our room, unfortunately,we never received them.
The canadian breakfast is excellent, the location in the old town The rooms are really dark, the room was cleaned poorly
Excellent location in the old town of Montreal, able to walk everywhere.Large , comfortable room, good complimentary breakfast and cheese and wine offered in the evening. Would most certainly recommend this hotel. Staff were very helpful. Room was a little dark, lights were needed at all times.
Great location and staff was friendly and attentive to our requests. The "perks" of staying at the hotel has diminished since we were last there - which was about a year ago. There were complimentary drinks and light snacks for our entire stay last time. Just one complimentary drink this time.
This hotel was one of the loveliest travel experiences I've ever had, and I've been all around the world. The hotel is gorgeous - the restaurants, spa, and especially bedroom were first class. The staff was beyond friendly, and helped with everything from booking reservations at restaurants, to scheduling hair appointments, to taking my sister to the emergency room when she got sick. Five stars
We were greeted very warmly by counter staff and was checked in quickly and efficiently. Valet parking was also taken care of quickly upon check-in and check-out. The complimentary welcome drinks were a nice touch.
Lovely building and room. Food and music was great. Hard to find the location. Was put on hold several times when calling on cell phone to find hotel.
We loved the location, close to so many things, but not in the midst of "downtown Vieux Montreal". Staff was great, very friendly. Concierges, while helpful, did not seem to know the best restaurants to recommend.
People where amazing to work with and helpful Facial was ok at best and overpriced
Attentive service, lovely common areas, charming rooms, loved the library, had drinks in the library no
The service & hospitality provided by the staff plus the hotel's excellent location. N/A
The hotel had a gorgeous decor and felt sumptuous There was no wi-fi!
Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom. Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options
I liked very much the quietness of the place. I enjoyed the comfort of the room and appreciated the attentiveness of the personal.
Friendly and attentive staff, convenient location and very comfortable room made this a perfect introduction to our visit to Montreal.
This hotel is classic and elegant. The staff are all personable, experienced and thorough and can answer any and all questions about the area. The room was breathtaking and meticulously clean and comfortable - a slice of heaven. The marble bathroom is flawless and I wanted to ship the bed home. I will return to this hotel every time I come to Montreal. It reminded me of a hotel I stayed at on the Grand Canal in Venice - absolute perfection!
The hotel has agreat potential (it was not fully operational at the time). It is in a great location, modern desing and amenities and qualified staff. There were few things not working, one of them the swimming pool as it was still partially under construction.
Good location, close to old town and shopping area. New hotel, everything is new and clean. Nice and helpful staff at the reception desk and restaurant. The rooms cleaning service can be improved.
Loved it all. Restaurant was excellent. Staff waited on us completely. Enjoyed the glass bottom pool Can't think of anything.
The rooms were spacious and bed was comfortable with clean fresh sheets They were very skimpy on providing towels. One large towel each. Paper cups were provided for coffee. Flimsy plastic cups for drinking.
The location of the hotel cannot be beat. Right in the centre of Old Montreal and close to all the major shopping and restaurants.
The location is good. The person who completed our check in was very rude and condescending. We were really shocked by how badly we were treated. With regards to the value for the money, you can find hotels as nice in Montreal for less. The room was very small.
The restaurant had a delicious breakfast menu. The hotel itself is located very centrally for a walking tour. We went to the port to see the ships arrive. We had easy access to the subway (which is very clean and efficient). The hotel is still having it's opening inconviences. We had a child who wanted to swim. I booked that hotel based on the description online. We had to go next door to use the pool. The washroom was not available in the restaurant.
New hotel therefore everything brand new. Good size bedroom. Comfortable beds. Excellent walk-in shower. Helpful concerge. Good location. A ridiculous lift arrangement whereby you required your room card to be swiped and then button pressed all in a flash. And it was not explained to you at checkin. Long queues at breakfast which was very average in quality but expensive. At the buffet the majority of the hot dishes were lukewarm. Very claustrophobic - no outdoor areas at all.
Close to transport and city centre
Location was very good. Service staff was excellent. Parking was a plus.Beds were very comfortable. Convienent bar and lounge was not available, other than the affiliated restaurant. They ran out of hot water and the pool is very small.
Location, cleanliness, friendly staff and gr8 breakfast
Beautiful. Central old Montreal. Most plush comfy bed. Huge bathtub for 2.
Architecture of the hote
Staff so wonderful, room was beautiful, old charm with modern facilities Absolutely loved it. Will be back for sure!
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
location in old Montreal I was charged for 5 phone calls when I only made one
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
Absolutely everything - from the service, to the room, to the restaurant and live music. A wonderful experience! n/a
I enjoyed the feel of being in part of historic Montreal and having a convenient location to many of Montreals attractions.
The location of the hotel and the amenities around the old city were stupendous. It felt like Europe which sets it apart from other North American cities. A coffee machine in room would have been more than welcome.
Beautiful building, fantastic location, staff was terrific.
Proximity to port
Unique architecture (we had a floor to ceiling beam in the middle of our room tastefully painted to match the decor) and the food was great. Location exceptional for exploring Old Montreal. All in all a very nice experience.
We found the staff to be pleasant and helpful. Your location is excellent. I found the low lighting difficult for applying make-up. The pillows were too 'lofty' to be comfortable.
We found that the bed in the room was one of the most comfortable we had ever been in.
Everything about this hotel was enjoyable. They also upgraded our room with a double jacuzzi which was very nice. I wouldn't to hesitate to recommend this property -- we will definitely be returning.
The staff was very accommodating....made reservations or changed them for us, no problem there. True: This hotel is in a very noisy location...the train is close by, not so much the whistle, but the grating of the wheels on the track, awful...really very loud. The area bistros close late, are very very loud, so not a restful place to stay. Had we known this, would not have booked it. One of the staff even admitted it was extremely noisy. Needs some refurbishing as well.
Big comfortable bed The air was very, dry
Convenient location for walking. There was a line at the check in/out desk. ONE employee, and she was sitting the entire time. Both when i checked in and out. There is ONE elevator, which was always so packed and with a line that the only time i used it was to carry our bags up to the room. Its noisy as hell there, 3am noisy as hell. The thermostat wouldnt work. Had something written on the knob to adjust the temps, but we were sweating to death all night, and into the morning. Roll away bed was not comfortable. And all this for nearly $500 US dollars a night?
Very helpful staff, very kind and welcoming! Nothing at all!
I liked the friendly staff, convenient location, attractive minimalist style, and large comfortable room. The giant soaking tub was a highlight. There was nothing I did not like about the hotel.
Wonderful staff - very helpful and pleasant Room was a bit small and not much space to sit or to work.
Staff at front desk was extremely helpful with directions to restaurants and highway connections. Air conditioning was very noisy.
location, staff very nice and helpful , food excellent the bed was hard, most beds in the U.S. have soft fluffy mattresses.Unfortunately the parking attendent smashed my car into another car....so I am currently dealing with my insurance company and repair car shop in the U.S to get my car body damage fixed. I hope that this is a smooth transaction, your hotel manager was very nice about your accident. I will see. thanks
Location was great
excellent accomodations none
We valet parked our rental car and it was returned with a flat tire. The staff refused to help us in any way and would not even comp the relatively small service charge by our rental car company. Hardly 'boutique' service! I would never return to this hotel.
Location was good, room was nice
Very cheerful and roomy facility with knowledgeable and friendly staff. Best features: located in the middle of Old Montreal & great breakfast to get the family started. Only drawback: relatively small indoor pool with no windows.
The hotel is in great location in old Montreal, the rooms are spacious and the staff very polite. The price is very reasonable and in general we were very pleased with our stay.
We could not have stayed in a better place. The manager at the front desk was superb - extremely helpful. The room was immaculate - the breakfast very nice. Everyone was very friendly. Our whole trip to Montreal was great - truly enjoyed the people there. Would go back in a heartbeat - and would definitely stay at Springhill Suites again.
Springhill Suites in Old Montreal is one of our favorite sites to visit. The staff was so friendly and helpful. The elevator was having a problem while we were there, but the desk person took us to the delivery elevator so we wouldn't have to climb the stairs. We asked for wine glasses and they were delivered to the door within seconds of us arriving in the room. They were very knowledgeable about restaurants in the area. The cleaning staff was excellent. The room was clean and the bed very comfortable. The pool and exercise room is quite small, but it also was not overrun with children. We enjoyed our stay and plan to return next winter.
Perfect place for families - very economical for what you get. Pool is small and shallow, but perfect for kids, and the parents can relax in the adjacent whirlpool. Nice suite rooms, pool, full breakfast, valet parking, close walk to everything in Old Montreal. We'll definitely be back! '
Stayed here for my wife's 60th birthday. We often stay at SpringHills and found this hotel to be comparable with upscale Marriott properties. My wife has asthma, and this hotel was impeccably clean and well run. The location (in Old Montreal, and literally steps from numerous sites & restaurants) is excellent. The beds were comfortable, the breakfast was superior. We will definitely return.
This is our second time staying at the Springhill Suites in Old Montreal. The location is perfect, the seclusion terrific. The staff was so attentive to our every need. The breakfast in the morning allowed us to eat out in the evening at a more expensive restaurant without compromising our budget. We found two new places to haunt while we were there this time. Our first night we went to the St. Paul Street pub, a lively upstairs sports bar with great views of the St Lawrence river and a cruise ship that was docked there. Happy hour lasted from 4-7 pm. We ended up enjoying a few beers and a huge plate of nachos featuring homemade chips. It was a fun evening. Our Saturday night meal was at a little restaurant at the corner of the street right down on the riverfront. I honestly can't remembver the name of the place but the food was fantastic. We opted for the table d'hote and enjoyed the best ever French onion soup, Chicken pot pie for me and tortierre for my husband and a very yummy dessert as well as coffee. All for $*! Our room was always cleaned and waiting for us when we returned. If I had gone for the pool experience I would have been disappointed for it is very small, but that was not high on my list of priorities. This retired couple will definitely be back!!
This was one of the best of 17 hotels we stayed in during our 36 day trip during August and September of 2007. The room was great and the included breakfast was excellent. We would recommend this hotel to all our friends and to anyone looking for a hotel in Old Montreal. You cannot beet its location.
Spring Hill Suites is a modern hotel in the heart of Old Montresl. It is steps from all the major attractions in this district. The hotel itself is clean and quiet ;it's located on a side street the rooms are nicely laid out with sitting areaand desk if you're on business& and bedroom area. The beds are comfortable, Staff is helpful and courteous. Breakfast included in room rate offers standard buffet make your own waffles; cereals; eggs and accompaniments coffee was good. The breakfast area is a little crowded at prime time, but an additional room was opened up on a busy Sunday morning& Our room had no view facing an office building across a narrow street&. The'work out room' is minimal. We had a good stay and recommend the hotel. The old city neighborhood has many fine and expensive restuarants and is busy with street life on weekends. On weekdays the ambience is quieter.
I would stay in Old Montreal anyday over downtown. The location is excellent. Not far from a tube station and a 5 min walk to Notre Dame, this hotel is convenient, clean and the hotel staff are quite helpful. There is free internet connection in the room. Did not get a chance to use anything else as there is so much to do in Montreal. This hotel is also close to the cruises that you can do along the river. O yeah helpful to have the kitchen as well. Taxi ride from the airport is about CAD*. There is no easy way to use the train.
Walking around old Montreal & comfort of hotel
location Service very slow. Noise of other hotel guests. Room not serviced on second day bad form. Night porter not polite.
Very spacious for Old Montreal No on-site parking
Staff, lobby, suite, furniture, amenities Breakfast buffet not up to par i.e. Only one type/flavor of yogurt, poor selection and appearance of fresh fruit, strange-tasting orange juice, and no oatmeal! Also, no complimentary tea/coffee service/self-service 24/7
We loved the location and the staff. the room was spacious and trendy with a bedroom, bathroom, living room, a small kitchenette and a second pull down bed. This is a great spot for families. Pets are accepted (you probably need to make a prior arrangement.
The room was lovely and we liked having a mini-kitchen. The staff behind the front desk was very knowledgeable and gave us great recommendations. Going to the bar for a cup of coffee in the morning, I received cold coffee, which they did replace, but there was a lot of chaos there. Somebody came in to stock the alcohol for the bar, three other staff there, but it still took awhile. Then while drinking my coffee a supervisor came and was reprimanding those 3 staff people, instead of taking them to the back room to do it.
the room was great and the hotel was very well located
Having stayed in two other hotels of the same category in Montreal over the same week my favourite is Le Saint-Sulpice. The staff in all three places was equally friendly. Where Le Saint-Sulpice is coming in first is the equipment and the feel of privacy and comfort transported by the suites. The kitchenette is fully equipped, a decent bottle of wine readily available. The living room is spacious. The covers comfortable. The bath is nicely lit. It is equipped with high quality fixtures and care products. Did not try breakfast so I can´t comment on it.
Friendly staff, separate bedroom, kitchenette with small stove, cookware and kitchenware, in the heart of Old Montreal.
Good location with very helpful staff.
Very nice ambience (including fire and candles in the lobby area), large suite, fabulous location (perfect for wandering around Old Montreal, cafes, restaurants, and browsing the boutiques). In addition, I forgot something in the room, and the staff kindly agreed to send it directly to my home.
Very nice hotel. The suites were enourmous. The satff working the door were great and very helpful, especially since the front desk staff couldn't be bothered. The staff at the front desk were less than helpful and I was ignored on several occasions standing at the front desk. The concierge seems to be hit or miss it terms of actually being present to answer questions. .
Location is great! Although in China town, hotel is located between old Montreal port and the main shopping street (Rue St. Catherine), 10 min walk to each location. Free Wifi. Good breakfast selection. Helpful reception. Rooms are spacious but dated (8th floor). Breakfast personnel is not friendly, service charge was automatically included the second day.
1) Location - walking distance to Old Montreal and Shopping Districts 2) Transportation - taxi stand outside - Metro across the street 3) Staff - friendly and helpful 4) Breakfast not included 1) Room was in rough shape - clean *but* : holes in walls; scratched doors; shower head worked at 50%; 2) Breakfast Buffet - expensive and most things tasted like chinese chow mein 3) Constant smell of Chinese food if the window was opened.
Staff were very friendly and helpful. All spoke English well. Centrally located between Old Montreal and downtown shopping. Leave your car in the underground parking and walk everywhere.
my stay was very short but what i liked was the hotel was convenient to the business i went there to do. i liked everything but for the price they charge the breakfast should be free.
Location was perfect for our needs (Palais de Congress. The website photos showed and wrote that there would be free weights in the gym, there were none. The gym was not adequate for what was advertised.;
Nothing, there was nothing to like about this hotel. For that price it was like staying at a Chinese motel. Lobby looked nice that was it. Rooms, a rat hole looks better. Bathroom well I will not describe because people might throw up. Also if you going to run a hotel on Canadian/French soil, at least make sure one of your employees speaks english. I felt like I was in another country. No English.
The courtesy of the staff, their attention to details and their desire to satisfy the needs I expressed (ie: come back to my room at lunch on my last day ('till 2:00 pm) although I had already checked out, to rest as I was feeling sick that morning). This was very appreciated! No. For the price, my spouse and I were impressed! Thanks!
Clean and accesible to major attractions Noisy at times
Perfectly located in a quiet street between Notre Dame and St Paul, with Metro close by. Welcoming design, relaxed open spaces and beautiful, modern large rooms which celebrate the original building. And truly great staff... Attentive, polite and charming, which meant the one small 'issue' was dealt with gracefully, efficiently and with good humour. This is a wonderful base for a fabulous city. Loved it. Hmmm, maybe they could improve the wi-fi. But they know that.
The friendliness of the staff Nothing
Boutique hotel so discrete as to be almost invisible from the street. Minimalist decor. Well positioned for business & site-seeing. Very friendly, helpful staff. Breakfast delicious but very expensive. Warning cost of breakfast - our stay was b&b but this is no longer available.
The location is excellent. The staff is well trained. The breakfast was very nice. The interior of this hotel is that of a raped old world classic turned into a minimalist cavern of frigid space. The room was a large void with tall ceilings. The walls are whitewashed sheetrock devoid of any trim. The floors were unfinished concrete. The furniture is out of Ikea. There are no interior finishes - in fact - the elevator lobbies are raw concrete. I know that architects, servicing the needs of developers, are attempting to legitimize this sort of minimalism as a modern style but I see it for what it is - a severe attempt to reduce fixtureing and fitup investement in favor of profit. If I am going to spend $200 a night for a luxurious hotel room, it should have a luxurious interior. I would not want to stay here again.
Front desk & concierge was superb Could have been more generous with amenities like shower cap. Housekeeping staff did not notice that a previous guest had opened & used the bottle of body lotion provided.
My family and I couldn't have been happier staying here. The room was great. Fit the 3 of us just fine. We had a king size bed and the staff brought up a folding twin for my daughter. The bathroom was fantastic. Giant deep tub, glass enclosed shower, and a separate room for the toilet. The bar/lounge/library down stairs was very nice. Their breakfast was fine. The staff was top notch. They are incredibly friendly and so willing to help make your stay memorable. They took care of booking tours, recommending restaurants, and booking our limousine back to the airport. The location in old Montreal couldn't have been better. It's on a quiet little street and just a short walk to everywhere. Next time I go back to Montreal I will be staying here for certain. Absolutely nothing.
Very friendly and helpful staff; the design of the hotel
Very knowledgeable staff with excellent suggestion on restaurants and activities.... Food at the hotel....very expensive for what you received and they no longer include buffet breakfast in the hotel stay. Much better food to be found just blocks away!
Location was excellent - very quiet - and rooms were well equipped. Staff very friendly and helpful. Air conditioning was not working properly whilst I was there (heatwave). Rooms are also ill-suited to business trips as no proper desk facilities. Gym a tad on the small side, but there are plenty of outdoor trails within easy reach.
Enjoyed the European somewhat exclusive feel of the hotel, , with spacious rooms and a nice design. The staff were very friendly and helpful Upon check in there was some kind of children's birthday party in which the parents let the children run around yelling in the lobby bar and restaurant. A bit off putting.
the service was outstanding;, excellent location, great design, very comfortble beds. wish there was a better view. the view of the parking lot
Everything was good. Room is clean and neat. Breakfast is very good. I have never had that good croissant. Gym has two types of room runner and a set of dumbbell, no muscle training machine, but enough. There is no coffee or tea set in the room.