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staff very Helpful, Very Clean, very comfortable bed,Luxury Hotel
sauna and steam room
the staff were excellent and made us feel v at home. We arrived with a small baby and couldn't take advantage of their 2 star michelin restaurant. They offered a babysitter and then when we declined organised for us to have some of their amazing food from the restaurant as room service. My only comment on breakfast is at 25 euros a head they should include some hot dish eg eggs, bacon etc everything was cold and we were their in Nov. However the croissants, pain au chocolate were home made and delicious
The accomodation was great .. room comfortable, dryer in the bathroom ... the restaurant was very good , the fish was cooked to perfection ... appreciate the light dishes presented in the menu
friendly helpful staff
location to many shops/restaurant and businesses no
An overnight stop driving to the Cote D'Azure was an unexpected highpoint of our holiday. Really good food and a comfortable room for myself, my wife and our 2 children.
Good location. Easy access to freeways. Good restaurant. Very poor wireless Internet signal. Almost too low to be usable.
next to the motorway and quiet
We like this hotel very much, the rooms are big. There is free coffee and tea in the room.
The hotel was clean and had a great restaurant as well the staff were very helpful.
We used this hotel as a stopover. As such it served us well. No negative points therefore but for a longer stay or a more touristic one I would likely choose a hotel closer to or in the center of Lyon.
good location, near Lyon
friendliness at breakfast with a smile ; quick check out ; parking facilities
Staff were friendly. Rate was cheap. The room was too small for 4 - the booking was specifically for a family room. The bath/shower needs to be renovated urgently. Hotel was not within walking distance of stadium - a problem with how the hotel appears on the web map.
Helpful staff Very small room, supposedly for 4 people, really only suitable for 2 adults and 1 or 2 small children but ok for adults 1 or 2 nights if you are on a tight budget
Excellent location and price nr bus service to lyon and with car parking If you don't like ground floor then request a first floor room.
Wireless Internet, very good food in the hotel restaurant, friendly staff Very small room; noisy environment; apparently thin walls (could heard the neigbours very well); outside access to the rooms; door could only be snapped but it couldn't be locked properly
Location is superb, quiet and calm. Rooms are comfortable, simple and rather sweet. Wi-fi internet access is working without any troubles. Parking is very well situated and useful. Rooms are cleaned every day thoroughly. Overall impression: best you can find for such modest amount of money. I'm very pleased with this particular hotel and all the Campanile network. Nice!
easy communication with the staff could not have fully opened window in the night
Quality of food for the price Location map unsatisfactory. Staff helpful once found in explaining how to get too and from hotel
The room was comfortable, the gardens were beautiful and the staff were very helpful. We had a very relaxing stay here.
Being a "Relais du Silence"...the silence, plus the pool and the location.
Gourmet restaurant with fair price policy (menu available from 25.- EUR) and professional service. Large choice of wines by the galss. Wi-Fi in the all hotel available. Bathroom is ok. The room furniture is no more up to date for this hotel category and should be refreshed, the bed was not so comfortable.
Nothing. The Interior was very dull and uninviting.The Restaurant food was Very Very Slow. We left after two hours without Maincourse seems a Conference took priority, and our complaint was not handle very professionaly that night and when checking out a couple of days later.
the location, the friendly staff 3-person room was really small, maintenance on installations poor, breakfast expensive but simple
Pleasant surroundings. Varied breakfast buffet. We wanted a no smoking room, but they wanted to charge 40euros extra. The room we were given smelt very smoky.
The hotel and its surroundings were lovely. The price of the hotel was very good for the quality; with good facilities, very helpful and welcoming staff and delicious food.
Beautiful location Breakfast was chaotic, staff lost control completely, no glasses, juices, cutlery, plates, etc and all that for euro 12.50 per person. a shame!!! Room and facilities in general needing a renovation
quit night, large parking and friendly staff. Very expensive wifi, today it is essential for travellers, hotels management should consider offer them like basic service, otherwise, we, travellers, will choise hotels that give what we need: free wi-fi.
easy to find and close to the motorways
Staff was very nice. When I arrived late. the room still keep for me. The issue was the staff did not answer phone from ovesea in the late night. the phone system did not pick up and transfer the phone to room. They is very bad for business. The other is the hotel did not offer internet and email services. it is very outdated. They can have internet booking system. why they don't give customers internet servises? even they can charge small fee. some France hotel provide the free wireless internet services. The third is the location is difficult to find for first traveler. the front hotel sign is not clear and not lighed in the night. If I did not have GPS, I can not find this hotel.
Price, convenient location, in-hotel restaurant, helpful staff limited parking, particularly on arrival
We only arrived at 3am and wanted to sleep. We had the "Do Not Disturb" sign on our door and at 9am the cleaning woman came in our room waking us all. It was impossible to go back to sleep and we were very upset!
open 24 hours ideal for through traffic French only TV. Economy on space
Not much at all really. The room where the bar was situated was quite pleasant. The rooms had seen better days. They were too small with little comfort.
The desk receptionists spoke English and were polite and helpful. There was some trouble with keeping the supplies for breakfast replenished for patrons. We had to ask several times for more ham and butter to be set out, after it had run out.
The Kyriad in Givors was clean, well-maintained with free parking in a secure area. It was close to downtown and easy to get to off the autoroute.
This was an ideal over night stopping hotel on our way back through to the north from the south of France,
Staff were extremely helpful at all times The hotel bar closes at 11pm and there is nowhere else to get a drink at night once you have returned from the day out.it would be better if the bar stayed open until midnight/1am.
It was easily accessible from the motorway and a short train ride from Lyon The Bed was uncomfortable
Overall the accommodation at the hotel was excellent value for the money, & the engish speaking receptionist was very helpful when making enquiries.
friendly welcome , clean accomodation with river view. our "non-smoking" room smelled of smoke and there was an ashtray in the room.
The staff was very friendly and spoke English well. We especially enjoyed dinner and the wonderful breakfast the following morning.
Beautiful location by the river Rhône
staircase outside of building
Good rooms, nice service and atmosphere.Good breakfast was excellent value. The evening meal. Some of the buffet was not fresh and the main courses were poor quality and bad value.
clean - staff at reception wifi expensive - the socket adapteur was for sale only - breakfast expensive
very good beds :) nice room
Unfriendly hotel staff. Did not let us watch the Champions League Final at the lobby, because one client eating at the restaurant at the other end (!) was recording the match and did not want to hear the score!!! We were told to watch the game in our rooms, but would not serve dinner there...
Its good location for a motoring tour. No lift to upper stories!
Breakfast was good, recently renovated front desk and breakfast area the rest is literally falling to pieces. Room Carpet was worn out, very dirty looking rooms, Would not recommend staying here.
Very easy access, local public transport close by, excellent restaurant No lift and the restaurant was closed on Saturday night
It was well positioned for Lyon giving excellent access to [public transport. Very warm and comfortable with charming and helpful staff
We were travelling as a family of four and they arranged joining rooms for us which was really great. Staff Helpful, Hotel Clean, 1 EUR for a short bus and train ride to city.
Service. In spite of a late arrival and a closed kitchen, the staff was willing and able to provide a delicious salad.
Friendly staff, good parking, substantial breakfast with excellent coffee Unlike other Best Western Hotels I have stayed in, this one was rather more like a motel than a hotel and for this reason I find it difficult to put it into any of the 'holiday' categories listed above. For a city trip to Lyon it is a bit far away - a bus journey and 2 metro trains.
The room was well appointed and the reverse cycle airconditioning was excellent. Secure parking was available directly outside the room. The pool and surrounding area was relaxing with ample sunlounges and comfortable seating provided. Coffee/tea making facilities were availail on request. Staff were extremely helpful making the stay very pleasant.
Good room-size, quiet, nice pool, great outside sitting area The price for breakfast is far too high
Chosen for location to business being visited. ok 3* motel type accommodation. Comfortable & clean. On bus route from Lyon. Declined to take the pricey breakfast.
comfortable .Good location
Very good quality of restaurant. Cooperative and very friendly staff of Restaurant and Hotel. Even if the rooms are front road, enough quiet. some difficulty for wireless connection (probably to many connections together!?
the best stopover on your way to south of france
Clean crisp white bed linen. Bargain half price on room rate. Good food though variable quality and a bit pricey. My lamb was superb but my wife's steak a bit tough. Great swimming pool for our two year old to enjoy. The door could not be locked from the inside so we couldn't prevent our two year old from letting himself out. There was no shower curtain and the shower head was waist height.
Booking via website Smile of employees Wifi system with card to buy at reception