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The woman at the check in desk was rude and not helpful. The hotel was great.
We were the only people in the hotel for 3 out of 4 days including no staff - . Breakfast was 8.30 which is quite late. Continuous every 2 minutes toilet cistern noise. Insistment by manager on us staying or paying for an extra night even though we gave her staff the required 48 hours notice. Poor value unfortunately.
Very pleased with room - spacious. Attractive, pleasant staff. Initial reception - had to pay before taking room because clerk not there next day.
The location right next to Colleville American cemetary is perfect. Right in the middle of all the historical Normandy battle sights. The WiFi was only available in the Hotel bar which seemed to open in the evenings sparatically. It was only available after typing a 35 number PIN (not kidding) into your computer which I think is silly. There is no else around that hotel to steal bandwidth.
Concept good, maybe best in the Summertime. It´s a beautiful aerea, and a lot to see. It was too cold in the hotelroom to be able to get the clothes dried (2.-5.9.) when washing. I thought the Hotel was close to Omaha Beach (looking at Google Earth). My suggestion: Bicycles would have been a good Idea to see the local aerea.
Very romantic setting and beautiful antiques with old Parisian charm. Enjoyed our hostess and her daughter very much. Used a lot of sign language as we speak very little French. Price for only rolls and coffee are high. Room needs re-wallpapering, carpeting but is very charming. Grounds need sprucing up a bit.
The location and the surrounding villages were AMAZING. The staff was very helpful and the friendliest we came across on our trip. I would highly recommend this location. We stayed out of season due to a family members wedding timeframe. $80 plus a night was a little high for that time of year with only a grocery store open two villages to the north.
I liked the location and staff. I was pretty surprised that others only gave this hotel 2 stars, because I found it perfect for what we needed. no it's a beach type of place so it was perfect for us.
The room was very large for European standards. It had a great balcony and a large outside space that I wish I could have enjoyed (it was way too cold when we were there). The restaurant had great food and the staff was wonderful.
Great location to Omaha beach and the staff were very accommodating to our family.
Room was clean and quiet, and as described. Disappointed to discover that the associated restaurant was closed for a week or so during our stay - would have preferred to have been advised at time of booking, or at least at check-in.
The woman at reception was pleasant, very helpful and a credit to your organisation.
Excellent stopover on way to and from ferry. Good breakfast and good value restaurant adjacent.
Uitstekende service van het personeel.Perfecte Internetverbinding.Good value for money, good service and a great Internet.Goede eetgelegenheden op loopafstanden Bison was the best.Goede uitvalsbasis om de d-day stranden te bekijken. Nothing whatsoever.
Nice new facilities, helpful staff
Modern with good lighting Difficult to find and good way from centre. The room refreshment assortment was meagre only one sachet of coffee for 2 people.
Staff were very welcoming and particularly anxious to help. Very friendly.Very good breakfast. We had used the hotel before and will use it again.
It was convenient for onward journey. Good breakfast for that type of hotel. The address given on booking could not be identified by our Sat Nav. Had it not been for good signage on the route into St Lo we would have had trouble finding it. Location, although convenient, not attractive. Not somewhere you would stay to relax.
Comfortable, clean room at a good price. I was touring the area and only needed an adequate place to stay. This hotel met my needs. Location relative to Saint-Lo city center
Friendly family run hotel. Very nice stay. Rooms excellent.
2 star hotel with 4 star facilities
It was excellent the room was of a good standard and the staff helpful and food first class.
The rooms were nice, so was the food. The price of drinks, and the few problems we encountered with malfunctions in the shower.
The hotel location is good, close to many points of interest. The bed was really comfy. All the features were contemporary: nice, big shower, translucent sink, pristine separate toilets. They had obviously made an effort in decorating and styling the rooms all in olive green and brown tones. A disappointment. We had selected this hotel as it was a 'Hotel de Charme'. When we arrived we were ushered into a brand new purpose bit building where they had managed to fit 5 rooms. Despite the rooms being well appointed, it was not the charming atmosphere we expected. Rooms like many visited on business purposes - comfortable yet without character. The first room we were given was huge with a beautiful open plan bath but too noisy (wooden stairs + banging front door) so we asked to change. Our next room was half the size, over-heated and full of mosquitoes! Service was indifferent and questions answered laconically. The expensive breakfast lacked of choice (and clean cups) with flies everywhere and staff busy preparing tables for lunch.
Lovely hotel in just the right location for what we wanted.
There was nothing to recommend at this hotel. It was dirty, poorly maintained, the furniture in the rooms was old and very worn. We had paid extra for a 'comfort' room - don't bother, the bath jets and controls were so full of limescale they couldn't work. The staff were particularly bad and failed to put right any of the problems with the room, they even claimed not to have any milk for the tray in our bedroom - this is a hotel with a restaurant attached!!! They also do not have private parking.
+clean & tidy - excellent location
Friendly reception. Open all night. Breakfast was very good.
The room was big with a seperate toilet and shower room. The breakfast was meager,for 8.5 euros the selection was poor. The pricing of the drinks is hefty,9.5 euros for a whisky cola is steep.
Friendly staff, good restaurant food and service and the best breakfast spread we had all week! Rooms were small and basic, but quite adequate for our needs.
Good location for visiting D day beaches
The staff were friendly and helpful - location was good Evening meals weren't as good as other hotels stayed at during the week's holiday
Bunk beds in family room were uncomfortable
God stopover location and accessible from main roads In need of refurbishment - and brightening up. Decor very depressing and public areas dowdy. Expensive for what it was - not just the room but tiny coffees were 3 eutros each
Rudeness of the staff!!
Hot croissants at breakfast. Friendly reception.
Very pleasant, friendly staff. Room was adequate and very clean. Good central location with plenty of restaurants nearby. No.
The only good option in the city, the staff and the cleanness. The bar right next to the hotel unleashes every weekend (Friday and Saturday) a bunch of totally drunk people who stay under your window shouting until 4AM.
good view with historic site
It was very warm in the hotel, and opening the window was not an option due to the very heavy streetnoise.
Easy access by car from anywhere in Normandie Restaurant was below par
Nice view at the river and castle. In the center of town. So hot! No airco for such a hotel is unacceptable for me. The room was not the cleanest (holes in the wall/dirty windows/..).
very clean, huge bathroom, good restaurant
Very friendly front desk staff! They knew English well enough to help us with our stumbling French!!
The hotel was very central - being close to the train station and near to a few bars/restaurants. Our room was at the back of the premises overlooking the station car park which appears to be a meeting place for the local teenagers until the early hours of the morning.
Wi-Fi in bedroom.
The breakfast was the only redeeming feature The rooms were very cramped and had no air conditionning. The toilet seat was broken and we asked for it to be fixed, but this was not done.
Staff were very pleasant and the room quite adequate, also breakfast was good.
The bedroom layout, the ease of finding the hotel. They only had one price for breakfast, the children paid the same price.
Very friendly and helpul staff, all spoke English very well. Food was very good standard. Good parking facilities. Relaxed atmosphere. We had a family room which unfortunately had a noticeable musty smell when we arrived. After opening the windows, it cleared to a reasonable level. The rest of the hotel was fine, so maybe we were just unlucky.
I was extremely disappointed to find the restaurant closed, particularly on a Saturday evening. There appeared to be only one member of staff on duty, No restaurant on the Saturday.The room had not been cleaned, the carpet was very dirty. The bed was the hardest I have ever experienced.
very close to main road routes no food after a long drive, saturdays or sundays. big let down.
Staff on duty on arrival extremely good. Family room was cramped - no tea/coffee making facilties.
We arrived early evening on the way to our destination ,found the hotel easily which had all the facilities we wanted for an overnight stay and certainly much quieter than many of the other hotels in the centre of town No food was available on a Saturday night after a lengthy journey which was diappointing but with St. Lo just down the road it was no great problem, Far happier to be in this hotel than the others seen
poor ventilation bedrooms due to position noisy + with windows open ? aircon would help