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Very noisy rooms - poor insulation, lots of noise from breakfast area early in morning. Staff was very rude to me when I requested to be changed rooms.
Located away from the bustle of the main road yet close enough to walk to the shops and restaurants on main street. Incredible value for a room in Jackson. Spacious, well-appointed and decorated room, parking right outside your room's back door! Two indoor hot tubs and a pool with heated floors were a very welcome relaxation after dinner and a few drinks at the end of a long icy day on a road trip. Cold continental breakfast only. It was still good but adding at least one hot entree would make it 5 stars all around!
This is a cozy place to stay in Jackson, across from a park and not far from the Town Square. It is reasonably priced but has full amenities like continental breakfast, pool and hot tub. A good value in a pricey market.
Close to downtown area on a quiet sidestreet. Cheaper, nicer hotel rooms can be had in NYC. Extra person (>2) per night charge was excessive. Breakfast was minimalistic and does not justify the $20/night/person charge.
Free breakfast, two hot tubs and pool, free parking, close to downtown. Walls are a little thin so you might hear the neighboring guests.
The hotel was recently updated and very comfortable. This place shouldn't be over looked. Short walk from downtown.
We were in Jackson during the slow April season and wanted a nice reasonably priced downtown location. Easy walk to all the downtown stores and restaurants. Not a glamorous place, but the rooms are a good size, although the bathroom is a little tight on space. A nice hot tub and pool area. Very clean and comfortable. For the price, you won't get a better location and facility. If you are uncomfortable with outside door access, you may not want this location.
Location , and appearance Noisy plumbing
The Parkway Inn is charming and cute with its antique and unique aesthetic. Rooms were clean and nice, and complimentary breakfast was good. It is a short walk to the main part of downtown Jackson. It is overpriced, but so is everything in this town! Overpriced
We were pleasantly surprised when we checked into our room over the weekend! There have been amazing upgrades to the interior, such as modern bedding, bed frames, tile floors, granite counter tops! I told the front desk woman that they must update their website photos! Great value!
Friendly staff, huge rooms, new beds, gym, pool, wifi and walk to downtown...great value!
The smell of the shampoo! One of the staff was very snippy. My view was a brick wall. The room was quite "cramped" feelingl. Having to valet park was a real pain as we were coming and going constantly. It was not nearly as open feeling as the pictures depicted.
We enjoyed the fine quality building (materials and design) and the pool/hot tub spa facility. The cleanliness and well kept condition of the entire lodge was a pleasure. The staff were all helpful and pleasant.
Explore the natural environment No
Its location was outstanding. Close to a performing arts center, a tram, restaurants, hiking trails and Jackson with all it offered. Its swimming pool was too small.
Room was ready early For a room that cost me 400 dollars I would expect a view of the mountain. Instead I saw a view of another room. Simply a terrible value for the money.
The staff were dedicated to making this a getaway to remember Wish we could have stayed longer is all.
A first class place....awesome and perfect!
Staff was very helpful Not carzy about $30 per night parking then feeling you have to tip everytime they get your vehicle.
Granted this is a Four Seasons but the service and quality was beyond the expected. Will be staying here again in the future. Very close to everything in the village.
Excellent staff and amenities. The resort is beautiful and the Grand Tetons always have great snow. The resort caters to everything you expect from a five star resort. We go over Valentines day and have never been disappointed. Just made our annual reservations.. Enjoy:)
Awesome! Wonderful, friendly, helpful staff. Beautiful, clean resort. Can't say enough good things! Will be going back soon.
This hotel location is great for skiing hotel staff were very accommodating and friendly. The only downside to this location is that the town of jacksonhole is 15miles away and a taxi is 35 one way from the airport and to the hotel is 60 one way and 90 one way if the hotel picks u up this is ridiculous. The taxi drivers were also rude and a complete downer's playing loud music passing cars on a two lane road at a high rate of speed hey I'm on vacation and i left LA to get away from this kinda of driving and I'm paying you to drive like this and tell me along the way how its a bad time of the year to travel to Wyoming wow thanks for the positive feed back. So my husband and i figured out how to avoid all this book a rental car at dollar car rental or thrifty before you arrive call directly to the car rental place and book over the phone before you arrive they will have a shuttle pick you up at the airport and the same shuttle will take you back we rented a Toyota Corolla for 39.95 per day do not park over night at hotel park in lower lot next to hotel it's free if not the hotel charges 30 per night you can park at the hotel during the day for free. This way you can spend all your money on great restaurants in town nightly and it won't cost you 70 per night to go to dinner, the restaurant at the hotel is great as well however they have amazing restaurants in town and live bands every night in town. I love luxury hotels but I don't like being taken advantage of because I'm a tourist!
Wonderful location, views are tremendous. The in-room fireplace was great. The facility was very nice, quiet and clean. Off season so the hot tub did not look like it was being maintained.
Amazing views of the mountains right from the room, the outdoor hot tub was great in the 2 degree weather, and the wood burning stove in the room was great. Loved everything about it.
We loved the location. The room was dingy and the bed was old and saggy. That part was not good and was very disappointing. Otherwise we liked it.
Everything about this property is first-rate. High-quality bedding, beautiful buildings, and a friendly staff. My favorite feature was the wood-burning fireplace, which the host offered to light for me. How many places allow a real fire indoors these days? The overall experience is that you are an invited guest at the ranch of a friendly (and wealthy) relative. Loved it. I had a downstairs unit, which allowed some of the "footstep" noise from above to disturb my sleep. The parking lot is some distance from the farthest units, which are 4-room cabins. There are no covered walkways, so a rainy checkout is not fun. Still, would choose this place again over a regular hotel!
There are four rooms to a block...two upstairs and two downstairs. We were with family. One room had a fabulous view of the Tetons from its balcony. The other room was downstairs and had a nice view of a pond. The rooms were cabin like and felt private. The fireplaces are a nice touch. The bathroom was a little small.
The view from our room was just gorgous! The food at the Granary was expensive and bad.
There is no better view of the Teton Mountains. This was our fourth time staying at the Spring Creek Ranch. The staff is great. It is one of our favorite places in the Country. Jackson Hole has a lot of fun things to do.
The room was a good size, beds were comfortable, facilities we needed were included in the room's furnishings. The room was poorly lit (very low wattage lights).
4th visit and it is great every time! Breakfast is also a wonderful bonus.
being within walking distance of the town, which made everything so convenient. just wish we could have stayed longer
Very friendly and helpful staff.
Nothing Drab carpets, room was o.k. Not worth the money
Great location, clean and warm room. Nice heated floors in Bathroom. Comfortable beds with clean linens, plenty of hot water. Keurig coffee maker in room. Why offer breakfast if it's not up to par with everything else? Basically a Days Inn type continental breakfast... powdered eggs, cold breads, etc. Would have preferred a pay breakfast with prepared food. Just a suggestion.
The staff was very friendly. I needed to check in early and they were very nice and took my phone number to tell me when my room would be ready. The room was very nice with a kitchenette and separate TV room from the sleeping area. They didn't actually call me to tell me when the room was ready after they said they would. I had to go back to ask. The elevator lobby to my floor was so narrow, the double stroller wouldn't fit through it. And when the housekeeping people needed to exit before I got on, there was nowhere for me to go.
Wonderful stay, extremely comfortable and cozy.
The lobby area is really nice, and has a great western feel. The overall check in process was quick and easy. The rooms a really nice, very comfortable beds, really nice bathrooms and have a very boutique feel. They even have heated tiles in the bathroom, which was really nice. The room was clean, comfortable and very welcoming. The overall location is also really nice, just blocks from downtown Jackson, and only half a block to the bus stop that takes you to Teton Village. For the price I paid, compared to other hotels in Jackson, this place was the best of all worlds. Would definitely go back. My only complaint, outside of the check in process, they front desk person seemed a bit confused and disorganized. She didn't seem to know what was happening with the shuttle, and had a hard time figuring out how to get us bus passes, which was part of the stay. I think it was just this one individual vs a system wide training problem.
Had mini kitchen separate from bedroom so could cook and store own food. Beds were very comfortable Room was in basement - so no views
Room was clean, everything worked, staff was helpful, location was great. Breakfast was not good, exterior access room was very loud. I suggest getting one of their interior access rooms or don't stay there.
The hositality in the reception was grat.Romms big and comftable to expensive to its class
Staff was wonderful Parking is an extra cost and on top of a very high nightly rate they also charge a resort fee. Found that for the money things were small and needed some sprucing up.
SUPER fast internet, 50 Mbps per Internet speed test. The bed provided firm, yet compliant support. It was nice not to sink towards the center of the bed. There was no TV Guide in the room and the front desk seemed a bit put out by that request. Once provided, it had several errors which was a bit disconcerting. Also, when asked by website to log in, I was charged $10 more per night. That's DIRTY POOL.
Fantastic rooms, great location, friendly accommodating staff and a pretty good restaurant too. Only complaint is restauarant on site was great when they were good, but could be mediocre at times. Ordered a drink at lunch and it was amazing. Ordered the same one at night and it was pretty sad. Food was also brought out cold at dinner a couple of times. Overall this hotel was great though and an awesome value for Jackson Hole.
Snow King has a perfect location and I cannot say enough about how incredible the staff was. Both bartenders was super kind and gave incredible service and the front desk staff was equally as helpful. You can tell that the hotel has just had a remodel, but unfortunately nothing was done to help with the noise and it is so loud. However the aesthetics of our room was very nice and we really enjoyed the hot tub, but could not get in the pool because it was filthy. My husband and I got no sleep. We could hear everything in the other rooms... even other peoples cell phones dining. We were on the 4th floor and could hear the elevator beep every time someone got one which happened all night long. I need my sleep so we will not be returning to this Hotel.
Loved the location which was out of the hubub of downtown but close enough to drive in a few minutes. quiet peaceful and my room had a wonderful view. The restaurant was superb, great food great service. This is a bit expensive but booking at a less busy time got me a nice discount.
The in-town location was great, and the common facilities were expansive and nice. The heat/ac was ridiculously noisy. It woke me evey time it kicked on. Also there was a loud party going on in the parking lot for hours. I would not stay at Snow King again.
The snow king staff and staff at all local businesses were very friendly. The smart bus staff were not friendly.
We asked to change rooms to the opposite side of the hotel and they were very accommodating. The pool was wonderful for the kids and the adults loved hanging out at the fire pit while the kids swam. Everyone loved the mountain coaster but it was a bit pricey. Fireplaces and couches in the lobby were a wonderful place to hang out in the evening. It seemed like all the food/ restaurant options were very pricey.
Service was slow and unorganized.
Updated hotel rooms, nice pool area, friendly, helpful staff, walking distance to town but far enough away to be quiet and secluded Not sure why I was charged a resort fee with a pool and gym, which are included in most hotels.
The room was really spacious, plenty of storage, nice location near of Jackson Downtown, the staff was really friendly. Just when we though this was a perfect hotel... at the moment my wife was going to take a shower we notice the tiles on the bath tub had mold, to be honest the whole bathroom did not look that clean, we stayed two nights but we only took a shower ONCE.
Antique looking furniture, big comfortable bed, big bath tub, flat screen TV with multiple channels. Proximity to gas station. Patio is open and right in front of parking lot. It's basically a chair outside. Water jets inthe bath tub doesn't work. Maybe mine was broken. Location - It's located on outskirts of Jackson, middle town has much better view and it has lots of other hotels in town.
Its style, comfortable bed, peace at night, excellent quality and attractive furnishings and equipment (fridge, cooker, toaster, coffee maker, etc), very helpful staff, excellent location for the Grand Teton National Park, view of mountains. Overall, it was a really nice hotel and we were pleased we had chosen it. We would not choose an urban room again for the reasons below. Otherwise it was an excellent choice and we would recommend it. We didn't try the restaurant, so cannot comment on the Hotel Terra as being a Gourmet hotel Building works outside our window from 8.30 am, no bedside tables & lamps in urban rooms (bed pulls down from the wall), noisy, self-cleaning jets in bath (1-2 hours after bath has been taken).
The rooftop hot tub after skiing/boarding unfortunately our friends had to move to a sister hotel and we could not stay in the same hotel as we had planned. Even with an upgrade at the sister hotel (for the inconvenience) we were not easily together for activities like, grabbing b/fast together, the hot tub or meeting in one lobby... we had to be more organized than that.
Wow!! I was in the hotel during the off season and it was great. I was treated like a Queen. Every staff member went out of there way to help. I had several questions about the area and the staff were not only willing to answer my questions, they were truely excited to do so. I will be back!!! I was on a studio suite, which had wonderful upgrades, but I wish there would have been an extra foot of room between the couch and bed (when the bed was turned down). The space is roomy enough during the day.
Location Air conditioner was not very good, last night did not cool at all
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Great staff and service Its older but well kept up.
The hotel was in a great location. Just one block off the town square. The room was extremely clean and the staff was nice. It definitely has a western charm to the room.
This guest did not leave comments about this hotel.
Location was great. When at the hotel front desk quoted a walk in rate of $120 right in front of us. That was $35 a night less than what we were charged.I Am not too pleased with that. I used booking.com thinking that the rate quoted would be competitive-I guess I was wrong!!
Stayed in the Settler's. Bed was comfortable. Plenty of room in the bath area. Great cookies! Would like to have had a comfortable chair in the room to relax and catch a little reading or TV time in between activities.
Cabins were great and staff were very friendly. Very nice facility.
Conveniently located. Nice having a den area. Bedroom as small.
Location -soft sheets- clean quiet room- nice management Nithing
Large, clean room with all amenities. Love those cookies, coffee, tea and hot chocolate. NO
Nice sized, well appointed room. Well kept property. No pool for over $200 a night. Jackson WY is overcrowded and overpriced.
They checked us in early even though our cabin was not ready early. They explained ammenities answered questions about the area and made us feel Welcome A little pricey for only one night.
Proximity to Jackson shops and restaurants was very helpful. And the chocolate chip cookies in the lobby were super! Having a continental breakfast available would be a real plus. For older guests, the lack of elevators for 2nd floor rooms is a disadvantage.
We stayed in a cottage which was nice because then we could spread out a little and also have some meals there which we made in the room. It also had an outdoor barbecue that we used. Walking distance from downtown area which was nice. The stove is quite limited - 2 small electric burners, no oven. Pretty hard if you are trying to do some actual cooking. Cooking supplies were the bare basics so bring your own if you want to do anything special at all.
The staff was extremely helpful and friendly. The dog in the lobby was the friendliest of all. The rooms were very clean and large. Many environmentally friendly touches without being obnoxious. Just a block off the square. Convenient to everything. And fresh cookies every day at 5 PM in the lobby. Served while they were still hot! No king beds. Parking was limited but acceptable.
We were visiting Yellowstone Park, and the road to the south entrance was closed by the the Park Fire Command due to a fire. The hotel would not allow us to cancel, and we could not stay because we could not get there. The hotel could have been understanding instead of just taking a hard line. There are many hotels in Jackson Hole. We'll stay elsewhere next time.
Due to an error on my part our reservation got messed up. Management fixed it for us with no penalty. Excellent service!
We had a great experience, super clean, affordable prices for mini bar stuff, staff was super accommodating, great location. Will stay again. Parking was tight but we were in our new truck traveling from Idaho so it is a full size Ram 2500, she's a beast and can be hard to park anyways
The decor was beyond spacious was fantastically western. The staff was extremely hospitable. Once in the room we never left, it was that luxurious! The room had a soaking tub that was to die for! The room had two king beds and still plenty of room. It was also incredibly quiet. Amazing location just off "the square." There was not one bad thing about this place!
The staff were great. They didn't have the king bed we had reserved the night we got there, but were able to switch us to one the next day--needless to say the first night of our stay was rough and we couldn't sleep well because they gave away the bed we ordered, but the staff were very helpful. It was clean, for the most part, but we did have a rat in the walls and ceiling of our room that kept scurrying around at night and woke us up a few times.
We stayed in Jackson at another hotel earlier in the week before our reservation at the Wort. We happened to eat at the grill restaurant in the hotel and the service was awful. Our server took our appetizer before we were finished and tried to take a half full drink of mine away. We didn't receive our entrees until an hour after we were seated with a 35 minute wait between the appetizer being taken away and the entree appearing. When we asked if our food was coming the staff was unhelpful though our food appeared shortly thereafter. I have no problem with a kitchen running behind or an order being forgotten, but it is not okay to not acknowledge the issue. They took 20% off our bill but given that the food was mediocre at best, we left very dissatisfied. We plan to come back to Jackson Hole but will not be returning to eat at the hotel, nor would we reccomend it.
The lodge is located on the outskirts of town where it's quiet but your just a few easy walking blocks away from downtown.
Great service. Pleasantly surprise with quality. Rooms very homey
Cozy corner. Nice, fresh, comfortable!
Hot tub in the room. Great quiet location very close to downtown. Swimming pool would be nice, limited space on property.
friendly and helpful staff no desk/table, one chair, very poor sound insulation
Friendly and helpful staff. Older but nice facilities. Some noise from other rooms but not as bad as others I've stayed in.
Excellent value for the money Clean and comfortable
Bed was super comfortable, staff was friendly. Walls were paper thin. Heard teens giggling next door, adults doing adult thing upstairs.
very spacious tastefully remodeled interior mini-kitchen very convenient friendly staff no breakfast no hot-tub old fashioned metal key
The staff are really nice and very accommodating and the location is within walking distance of everything in the downtown area. The room was very clean. The room was extremely small and very warm, even with a window cracked open. We couldn't find where any heat was even turned on. The polyester sheets made it worse. When we mentioned the temperature to the owner, when he asked us how our stay was, his response was to say we were wrong, which was weird.
great location! good value.
Staff was very friendly and room was clean and smelled good. Close location to middle of town
We loved everything about it! The rooms the decor the dining and the staff. The location was superb and our favorite thing was the roof deck with fire pits and the hot tub. Nothing.
The quaint, romatic atmosphere, room furnishings, woodburning fireplace in the room, rooftop hot tub with firepits, and exceptional dining experience at the Wild Sage. Not a thing I did not like.
The room was small but beds/pillows excellent Their restaurant is the reason to stay there. I thought the prices were a bit on the high side.
We really enjoyed the breakfast foods. Nice.
Pool was nice and hot tub was actually hot (maybe because it was a really hot day).Staff very nice. A solid value for an older hotel. Breakfast buffet was very good and had a lot of choices. I've seen reviews that really knock the cleanliness- I didn't have a problem but I did see into some rooms with stained carpets.
Good pizza in cafe. Good waitress. Offered is a room on 3rd floor with no elevator. Poor shower. Dark room. Old facility. No carts available for luggage. Breakfast not until 7:30.
Conveniently located next to Grand Teton Park, easy parking, restaurants next door, spacious room I had to pay an extra because the first room had no window...in a ski resort, and there was no breakfast served in the hotel. But the most shocking was coaches waiting for customers on the nearby parking lot with their engines turned on during 2 hours between 6:15 and 8:15 making it impossible to sleep due to the noise
Clean and comfortable room. The hotel looks outdated.
The beds and pillows are very comfortable. The wake up call was on time. thanks.
Location Convenience Local Restaurants Off-Site Understaffed Breakfast Buffet. Very Tacky and Ill Prepared Breakfast Feeding Frenzy. For the high price, the facility and amenities were very average.
End of the road for visiting the Grand Tetons before heading back home. No, it was fine. Kinda expensive, but I guess it's the place.
The little town was vey cute and everything was within walking distance; just be prepared to spend 23 dollars On a burger and fries, the pool was heated to 85 so we could swim early before we left, the pillows were fantastic as was the bed, and the staff was helpful and friendly!
facility is dated and is in need of renovation
Great location, central to all kinds of recreation, shopping, and the Grand Tetons National Park.
Staff very helpful.Beautiful setting Cost. Inadequate room lighting (137 volt bulbs)
Nice comfortable home like feeling. Excellent staff.
Excellent European style retaurant with attentive staff. Well appointed bedrooms. Location.
Staff was extremely friendly and helpful.great breakfast and food Nothing