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Friendly staff, easy of reach from the airport Acustic isolation (you can hear the airplanes), but it is not too serious, since there are no flight during the night
Friendly staff, airport shuttle it was difficult to contact the hotel once we arrived at the airport
nice staff, clean and nice room, good breakfastm starts at 4,00am - very flexible for travellers.
The staff were very friendly and always willing to help.
The hotel shuttle was quick to pick me up at airport with an English speaker. Hotel was a good value for the money particularly since the shuttle is free if you just need a place to stay for one night. Bed comfortable but more blankets are needed in cold months. The web site does not state that they are located in France. When I received confirmation I immediately had to cancel my reservation thinking that I had book the wrong Captain Hotel. Then I had to call Booking.com and they explained and re-instated it. The tv emitted a bright blue light that wouldn't shut off and became very bright as it got darker. Room was very cold upon arrival and took too long to heat up. Dark halls until you find light switches.
Free parking and shuttle service to/from airport, offering much better deal than official airport car park especially for trips over a week with an early departure.
Very convenient for its location (5 min drive to the Euroairport) and free airport shuttle. Furthermore, it's clean, friendly and comfortable - very good value for money.
The convenience to the euroairport and the free shuttle service. The food was of good quality and reasonably priced. The rooms were clean and of comfortable size. Nice helpful English speaking reception staff. I would always use this hotel for my overnight stay and have used it once before. I have no negative views on this Hotel
Reception staff were very helpful
the hotel was very comfortable, rooms a little small but nevertheless quite satisfactory
Welcome and politeness of reception, spacious, clean and comfortable room, availability of well maintained pool, lovely views to rear of building and pleasant garden area, informality of facilities, excellent gourmet and well priced restaurants nearby. None, and we would happily stay again.
The hotel is family-run and has that feeling. It is also very dog-friendly. The breakfast and dinner provided were excellent and the rooms were clean and comfortable.
Everything was just perfect!
Very nice and helpfull staff. Lovely garden. The restaurant is especially recommendable! We had a loft-room which was very warm, also because there weren't any windows to open. On our request we were given a fan, but that was a bit noisy. The children's bed's weren't very comfortable. (The adults bed was fine).
Warm and friendly atmosphere and the fact that it had a swimming pool.
Spacious, clean room with free wireless internet. Nice quiet surroundings. Good food with generous portions. No buses available. Taxis to and from Basel were expensive.
Friendliness of the staff, nice kitchen
Beautiful setting. Nice reception. Decent rooms. Centrally located in Alsace region and easy to get around this region by car with the map given to us at the hotel. Restaurant not open on Sunday night. The breakfast was a bit overpriced.
friendliness, good restaurant, peaceful place, easy access to Basel bathroom: very basic, poor supplies (soap, etc.)
Hotel is near the airport. Spacious rooms. Nice indoor pool
very friendly and accomadating staff-family owned and a lot of pride in ownership. very quiet and lovely location. great getaway place for anyone. the food was very good-lovely family style out of the way place.
Very comfortable & hospitable -excellent food.Very attractive countryside & Switzerland is only a stones throw away.
I particularly liked the solitude. The food was good, service was excellent and the staff very friendly. The restaurant was not open on all nights, and being so out of the way, we had to search extensively for supper 2 nights.
beautiful, unspoilt view of surrounding countryside from the window, peacefullness, no noise fromm outside..breakfast on the terrace signposting was not very good, a big sign in Lucelle would be useful...also it was not clear where the reception is and the main entrance to the hotel..
The staff was very kind. It is a perfect place to have a rest of the urban life. The silence in the night is awesome, only you hear a little river. You can also rent bikes to ride surroundings. There are a perfect biekway to go somewhere. In the Hotel has a guide and you can photocopy the map that you want. The breakfast is very good. They don´t speak english but they try understand everything. It´s not a problem.
Very peaceful location, excellent restaurant and breakfast buffet. Room was spacious with a large terrace Nothing
Very quiet, close to Switzerland and Alsace, romantic setting.
Hotel is outside in the countryside, no traffic at all. Hotel is in a nicely renovated old tower, rooms are clean, comfortable bed. There was no cupboard in the room, also no TV nor telephone. I put a question mark on the classification.
Very beautiful and warm hotel, lady in the hotel was wonderful and very helpful. The best bed mattresses!!!! Beautiful design and very quiet. Everything is perfect!
Wonderful room, nice decoration in style with the surrounding in this old manor. Extra ordinary beds really good. Very clean room and luxury towels. Bathroom in style but with modern comfort. Continental breakfast was very good and more than enough. Quit surrounding really in the middle of nowhere. Only the walls between the rooms do need more sound insulation. Restaurant is not really a restaurant it is o.k. for the first day but lot of good restaurants in the neighborhood. Staff is willing to help you finding restaurant Sound insulation between the walls of the room.