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The relationship price / quality The noise in the rooms
The price No free breakfast.
It was basic but clean and friendly. There is no drink making facilities in the room
Friendly and helpfull service, appropriate standard of room, good price location 20 km from the city centre. Parking nearby but it can be difficult to find a free place when you come very late. Without a car there are some bus lines it's not complicated to go travel to Marid. However the way back can make some troubles.
The hotel staff was very friendly and the room was exactly as shown on the web site. Very clean.
Comfortable but bed was creeky and a little lumpy. meals ok but basic, good value.
fixed breakfast, no weekend service for dinner
Staff very friendly & helpful location not easy to find & lack of directions from motorway . Did have a restaurant , but food not of particuarly good standard. Location was in a bit of a waste land , rooms not welcoming & too minimalistic - no shampoo/shower gels, towels very small & thin .No kettle in room which woudl be standard in o ther travel lodges branded hotels
clean, comfortable accomodation no kettle in room. credit card charged in £s, although I asked for Euros.
New, clean, convenient to the factory outlets. The shower runs cold (zero hot water) for about 5 seconds every minute. This was shocking. The hotel staff could not figure out why this was so. We had to time it and get out of the shower ever 45 seconds to avoid the 5 seconds of freezing cold water. At least it happened in regular intervals. They really should fix this.
Noises coming from the toilet forced us to close the water line ourselves in order to get some sleep. Our room had an extra pull-out bed we hadn't asked for, and that took up much space. One look at their 'breakfast buffet' and we quickly headed out to get some food; expect very little from it.
I like the sympathy of the hotel staff and the to has a place to park the car in front The water was brown and sometimes there was a strange smell inside the room
Perfect location, quiet area as well as central.
The hotel was quiet. There were no loud parties. 1. For a foreign visitor like me, it would help if most of your front desk staff could speak English. sometimes it was difficult to communicate. 2. Nowadays most hotels provide wifi in each room free of charge. To have to pay for this, or to use a free system only in the lobby and breakfast room for 1/2 hour at a time is very inconvenient.
Clean, comfortable, english speaking staff, good restaurant A little out of the way
The hotel has not enough light in the corridor. The breakfast is poor.
Free wi-fi. Quite difficult to find, not in walking distance from anything, no restaurant for dinner, bar not open for drinks in the evening, breakfast unacceptable.
Restaurant did not open for evening meals and no other restaurant within walking distance. Only food available was order a Telepizza for delivery to your room. Airconditioning in bedroom dripped water constantly and wash basin wiuld not drain Reported the faulto to reception.
everthing the hotel is very good indeed and we would not hesitate to recomend the hotel and we would love to stay there again it could only be improved by the addition of an outdoor seating / relaxation area
We've got double which was actually kind of suite with 2 rooms and some spacious corners. Such room should be comfortable to stay for several days, visit Madrid getting it by train or by car. Place is convenient to rich from/to airport. Parking, internet are available.
Very good and fast wireless internet connection. Even calling with Skype over the wireless was no problem at all (is a real problem in most hotels).
This is actually more than 4 star hotel (close to 5). It is excellent if you travel by car and want to go to Nothern part from Madrid (Segovia, Avila, El Escorial, Valle de Los Caidos). It is by the highway, and the parking is free.
Very convenient situation on A6 highway. Excellent room and nicely fitted What about adding a swimming pool ?
Easy to find if northbound on M50/A6 therefore good for overnight stop. Although my stay was on a fiesta day and the resturnt was closed the bar food and service was good. A comfortable stay and I would use this hotel again. Exit from the hotel during AM peak hour can be a problem.
100% happy No
Nice large room. Friendly peoples. Free parking.Easy to find. Inside is the hotel nice and quiet. Not a nice location. To close to the highway(100 meter). You can smell it when you open the windows. You can hear the traffic off the busy highway during the night.
Super quality rooms, made very welcome on arrival, excellent breakfast choice. Impersonal, poor service in bar/rest.
Very well located as a stopover going between southern Spain and Santander. Very clean and comfortable with a secure underground car park. Restaurant and mini bar rather expensive but more reasonable places to eat close by.
the staff was very professional and friendly. I've liked everything!
Clean, good location next to station. Could do with another blanket in room. No fridge in room. No tea or coffee making facilities
Great price and parking. If you have a car it is the best place to stay around Madrid. Awesome breakfast for €5
The breakfast very good The WIFI was saturated
pleasant friendly staff very good comfort and cleanliness one evening meal was very disappointing - very oily
I liked absolutely nothing about the hotel. The room smelled of "shake and vac". The shower was leaky. The breakfast was atrocious.
Hotel location - close to my place of business. Pleasant staff. Enough parking places outside. Poor breakfast choice. Poor WiFi connection. I'd preffer to pay for good and reliable connection than have free but poor one. Heating control is not comfortable. For a hotel I'd expect more TV channels in Englich language.
free wi-fi internet connection at times very slow
Bruno the barman Trains too early for a late night in Madris
Staff were generally friendly, room was clean and well laid out, fabric shower curtain stayed in place when using the shower and didn't cling like other materials. Generous spirit 'measures' great nibbles with drinks Very limited 'resturant' menu available - seemed more on outside board
The room was clean. The staff was competent and polite. The location was safe, reasonable quiet and within easy walking distance of the train station. Our daughter"s best friend was with us and our daughter (an au pair in Madrid) was able to stay with her and breakfast with us without any problems. (See below) Our room was too warm. This was probably a combination of the season (neither the heating nor the air conditioning were turned on) and the room location. The hotel location was quiet enough that we could sleep comfortably by having the window open for most of the night. There are no singles, only doubles, single occupancy (but see above). We live in a region with excellent restaurants, so the comparison is not fair, but the hotel restaurant was not what we would expect for a hotel in this hotel price category. (This does not mean there was anything wrong with the food!) On the other hand, the restaurant prices were in line with the quality, so we were satisfied.
The hotel was very attractive and in a very nice location, we stayed just one night en route for the North, the breakfast was very good, We shall return as we believe it will be a very convenient hotel for a visit to Madrid.
Location extremely near to the station and can reach to SOL in straight 30 Minutes maximum.The reception was extremely friendly and smiled to bring warmth.
wifi connection not working in all rooms
helpful staff at check-in, clean modern design of building
Good location if you have to be in Tres Cantos for business. The wifi works fine.
helpful staff; food was good; comfortable room; easy access from Madrid-Barajas air conditioning in room did not seem very effective and so I had to open the window and so I heard the trains!
freiendly service poor wireless connection, disconnected many time. No wired ethernet either. Breakfast is not good as 4 starts hotel.
Very convienient location for visiting the Technology park (15 minutes walk) and the Railway station is only 100m. The cooked breakfast was disappointing - luke warm.
The staff were very friendly. The ffod was nice ' good selection for breakfast. Poor choice of english language TV channels - all you ever get in these hotels is BBC News and CNN.
Convenient for business meetings at the Parque Empresarial Room was too warm: I was unable to reduce the temperature other than by opening the window.
The staff was very friendly & helpfull all the time. The breakfast open buffet was not reach. But still you can get additional dish (like omelet) with no extra charge.
I found the location very pleasant. The greeting was friendly and the rooms where comfortable. One thing that I would say is that as a business traveller it would be good to have an Iron and a Ironing Borad available! other than that the Hotel was very good. NA
Very comfortable bed. We did not want to get up! Room is extremely hot, we had to leave the window open.
Peace and quite and, of course, comfort and cleanliness. Food good too. Professional and friendly staff. No
Excellent facilities, very good staff, friendly but the amenities of a large hotel No
Decent and friendly hotel room temperature controls are slow to respond to change
I loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
A good value hotel, pleasant and helpful staff, dinner restaurant had a good choice Breakfast just consisted of juice, bread, croisant & coffee. The direction map on the website requires improving
staff was good , rooms were excellent , good location near freeway breakfast buffet was lacking
It is very clean and smells like flowers ( good for people who like flower smelling places) It is in the middle of nowhere so have a car. The water is constantly cold even when you put it on the hot setting. The rooms are warm but the bathrooms are arctic temperatures as well as the lobby and hallways. Bring a kettle to get your hot water.
The staff were very accommodating, and the hotel was modern and clean. The location was perfectly situated outside of Madrid with access to many to many surrounding side trips.
very modern and new hotel, excellent and high quality furniture
I worked in my bedroom. Breakfast didn't open early enough.
Excellent service and delicious dinner at the restaurant. Very efficient and friendly check-in/check-out staff. The location was convenient for visiting El Escorial and the surrounding area, well-situated for accessing the highway system. The room, while not spacious, was clean, modern and quiet, with a pleasant view of the hills. A nice value!
I loved the mattress, it is very comfortable! Excellent to relax from a hard day at work! I don't like the elevator, it's a bit slow and takes a lot of time to open.
Location To noisy, and I did not like that it is between a gas station and a wedding salon.
Quite place - very simple. Very limited services - Wi-fi no longer free of charge in the rooms and only available in the lobby with password.
The staff was very kind, the rooms are excellent and the hotel's location is perfect!
staff very helpful, good shopping and restaurants,half hour to airport all motorway and good food and price
Very practical in order to reach the Escorial on the other day.
Friendly staff Too expencive breakfast for the buffet choice. Window opening not suitable to ventilate the room.
Well trained efficient staff, fair selection on restaurant menu. Very difficult to find, no facilities for smokers anywhere in the public areas, poor breakfast selection for price.
Very helpful friendly staff. Nice clean hotel Bit far from madrid city
Relaxed atmosphere, close to El Pinar train station with easy access to Madrid city centre and nearby mountains. Close to Las Rosas and Madjahonda. Mint tea bags.
Lovely hotel, room a good size, tea and coffee making facilities, nice little bar and relaxing areas. Nice and modern hotel. Room was a double but we took two inflatable beds for the kids, easily fitted in room - bargain, would recommend. Internet connection poor, ok though in the lobby. The hotel is in a good position, if a little tricky to find - the Madrid road signs are the worst!
Very helpful receptionist & barman. Comfortable room, good air conditioning, good bathroom facilities. Secure garage parking. Very poor & overpriced breakfast & inadequate breakfast staff.
Very pleasant and attentive staff. Good location for A6 and Madrid ring roads. Good evening menu.
Staff are friendly and welcoming Maintenance of room, bathroom is appalling for a new hotel. Management need to check rooms daily to fix. Our last experience of your so called buffet food gives Campanile a bad name. Fire the chef and the manager
Everything satisfactory for our needs . . . passing through by car to Southern Spain.
The price was fair. I had been on a one week trip tp Galicia overnigthing on Paradors and needed a hotel close to the airport, which I had to go to next morning. The hotel is situated so close to the airport that you can get there within a deasent time and avoid going to the central Madrd. Actually not but the hotel has no charm and no features to be remembered
I was particuarly impressed by the attention from staff particularly th desk team who assisted with getting a taxi for me from the station on arrival. The croissant at breakfast and the roll were of the best quality Bedroom too hot on arrival
easy parking, friendly and clean. free wifi, pool, and good value for money breakfast.
Price reasonable and buffet breakfast with good variety... Old style room decoration, noisy climatization system...
Excellent bathroom and comfortable room overall. Staff pleaseant and I was glad to have the use of the Hotel garage for the security of my car The Hotel Location is good as a base, but its surroundings were a surprise and not good - amongst car dealerships.! The double glazing did not block out the sound from the motorway, nor the noise from the teenage revellers from a club that emptied at 3.00am. The breafast lacked any fresh fruit, but was otherwise generous.The evening meal we had was bady rushed.
The hotel staff in the morning excuses itself for poor service and make me a 10%discount which partially compensate the inconvenience The air conditioning did not work , the tv did not work, the hairdrier did not work.
The breakfast included
the food was very good, and we had a very good peaceful nights sleep. we did find the beds a bit hard.
The kindness of the staf The indications on the road. Without GPS I think it would be a bit difficult to find
Cleanliness. Damaged furniture in the room. Something out of the day menu has add-on price.
They had an unexpectedly good interenet connection The television was not working properly
Friendly staff, nice rooms. Room was too hot and was too close to the main road to open the windows.
Nothing was good. Very far from station, no limousine service. Very far room from stairs,
optional Breakfast was poor value
The location couldn't have been better to see the Monastery. The wifi was very good The walls are so thin you could hear your neighbors talk and laugh. It wasn't too funny at 1:30 in the morning.
Free wifi Breakfast is starts late.
Proximity to El Escorial. Minibar was locked and we were not given a key. No free tea and coffee available as stated in the brochure.
Ideal situation for the Valley of the Fallen and the Monastery of El Escorial, in fact the hotel is opposite and some rooms have excellent views. Staff are very helpful and the rooms large and comfortable. Parking is difficult. Some Pay and display spaces are available opposite.
It is conveniently situated near Euroforum, where i was attending a medical meeting The room was rather small for 2 persons.
Very, very close to the old city and the monastry The breakfast offers little choice