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Good breakfast. Staff varied from very polite and helpful to not very helpful and at times aloof.
The hotel is well located in the town but the annex is on the outskirts. The hotel is perfectly positioned for trips to the mountains. We were located in the annex which is next to a busy main road away from the town centre, the hotel is not. When booking a room confirmation should be given that the room is in the hotel or the annex
Very close to cable car - less than one minute walk. Great breakfasts. Very close to main France/Italy road, but triple glazed so no problem really
Location was excellent. Room was clean
The location was really great. Being charged for car parking at the hotel. which was not a concierge service or underground, the car park was outside the front door of the hotel.
Two 15 year olds and two dads right next to the lifts for skiing, excellent The hotel has two different buildings, so not to every ones taste. Food average but OK
Location to the ski lift. Breakfast a little stayed.
Reception staff efficient and helpful; room excellent. Restaurant reception not good. Food and ambience poor.
Proximity to the ski lifts and centre of town
Staff were very helpful in booking local restaurants etc. and arriving at 4 in the morning was not a problem
Comfort, wellness, restaurant
quality of the restaurant, staf, location, facilities.... etc.
1)Large reception rooms with open fires and sofas. 2) Spa, outdoor hot tub and swimming pool indoors. 3) Free shuttle bus to Courmayeur. 1) No hot water in the evenings when everyone was getting ready for dinner. 2) Rooms were very small and the beds were smaller than normal and had a hard matress. 3) Menu did not cater for children or vegetarians. 4) Slightly chaotic service and no anticipation of need even when staying a week.
Spa, saunas. The restaurant is not so good for the price. It's very expensive!!
Just about everything; the hotel is excellent, the staff could not be more friendly and helpful, the views are stunning, the food is also very good. Nothing
The location, room, spa and restaurant were all excellent. The staff were all very friendly and helpful, and the breakfast was fantastic - lots of choice of local produce! Everything was very high quality and this hotel is definitely recommended for that touch of luxury.
The food was excellent.the views were stunning and the ski slopes were a 12 minute drive.
Wonderful Staff, Great food
Excellent view, experience, and service.
A perfect place for a romantic week-end. The wellness centre is very nice and the small outdoor jacuzzi is great, with a stunning view on the Mont-Blanc. Superb buffet breakfast, with again this fabulous view on the Mont-Blanc. Already mentioned by other customers, and I confirm it happened to us as well: there is a lack of water in the shower in the evening.
Comfort and friedliness
location, peacefull atmosphere, style Poor breakfast of packet biscuits. overpriced food
The staff was really excellent with amazing attitude - friendly, helpful, polite. Way above all hotels we have visited during our trip (6). Booking superior room was really worth it as we had a small terrace (not balcony) with sunbeds and extraordinary views of the neighboring mountains. Breakfast was good (for Italian hotel, which are usually below average on this point) and location is very good (close to city center). Have to try the thermal spas of Pre Saint-Didier! A little expensive, but that is Courmayeur standard! Limited parking space.
The size and way the room and bathroom were appointed, the way the Hotel was decorated, the village of Courmayeur is exquisite and the Hotel staff were very friendly and very helpful in direct contrast to most of Italy.
Beautiful antiques in an extremely well designed traditional facility. Impeccable taste in decor, good breakfast. They led me to believe that dogs were welcome, but then turned me away at the restaurant because I had my dog with me. I had specifically asked if dogs were welcome in restaurant - they said yes and I made a a reservation. This is a hotel in the country not a sophisticated big city restaurant. I still don't understand what the problem was with the dog, having gone to restaurants all over Europe without encountering this.
excellent friendly service- see trip advisor review docbob
Charming hotel with outstanding staff Very Clean and comfortable Great location for strolling the town but not in the middle of all the traffic the front desk staff could not be more welcoming and helpful Carmino?not sure of spelling fabulous breakfasts loved our stay >We enjoyed our stay so much we went back for 4 more nights. perhaps more pillows on the bed I do love a bathtub
Every detail was just perfect...the staff treated us like royalty and it was more defintiely a highlight of our honeymoon. highly highly recommend!
we were driving from Italy to France and stopped for 1 night, the hotel was reasonably priced and the scenery is spectacular. It was a perfect place to stop (near to the Mont Blanc tunnel) and a comfortable and clean hotel.
The staff, extremely graceful, friendly - made us feel special No, we can't wait to stay there again!
Location poor breakfast assortment, no fresh fruits
The Hotel Walser was convenient to the town centre and some of the staff were charming. The hot water was not really hot, the dining room was chilly and they tried to overcharge us.
Lovely situation in the shadow of Mont Blanc, and the town was really good. Right to the old main road to Mont Blanc Tunel so quite a busy and noisy road at times.
the hostess were very kind , the boss too no
Was clean ,cozy,close to cable car for ski.perfect for 3 star,can not really ask more. Only thing we disliked was restorant dinner. No prices in the menue !!! Very strange !Poor and very simple meal selection in menue and for surprise later,when we found out the price(when we cheked out)was too much !!!
Clean, homely and freindly
Excellent location (a short walk to the bus terminal), helpful approachable owner, cozy ambiance, nice view, garden, games and books for the guests.
definitly the location and the cleanliness
Feels like a home away from home. If you need something ask and it will be done no complaints
This hotel had the best staff and service ever. I have stayed in many hotels but I was completely amazed, everybody from the cleaning lady through the barman and porter to receptionists.Very children friendly. 10 plus. We liked everything, it was perfect. We did not have a car and the hotel made sure we had their driving service available all the time. Room was cosy and very clean, view amazing, room service excellent, Our little one was very happy too
The feeling of being home away from home We liked everything!
The friendly and helpful staff, the cosiness of the hotel and the cuisine at the restaurant.
The decoration, the location, the welcoming, the food. Slow internet connection.
Peaceful spot close to mountains, easily accesible by road. A charming hotel with good sized rooms and a good sauna, hamam. Drinks were good next to an open fire and the restaurant offered a good value menu which was scrumptious.
Wonderful staff so helpful and considerate who seemed to enjoy their work. This hotel is a warm and welcoming place that you immediately feel at home in. Hopefully will be back.
It was very cozy,and all the staff was full of hospitality.
Location was quite good. Front desk staff was good while restaurant staff was too stiff (mostly). But also overall people in the town are somewhat uptight and not as friendly. Shower area was too small. Overall feel is just ok. Also noticed several old couples staying over so not sure if hotel targets this profile. Finally noisy sometimes. One of the nights, rather late a big group arrived and was chatting rather loudly.
Staff were very friendly and helpful. Room was clean and comfortable. Breakfast buffet was large and varied. We had them do a small amount of laundry and the bill came to about 60 euros. The concierge did say there would be an extra charge but we did not bother to ask how much, so we would not fault the hotel. We simply should have taken it to the laundromat a short distance away, and would probably have spent about 10 or 15 euros.
Staff was excellent - couldn't have been more helpful Hours of spa were very limited (after 4 pm) Would have been nice if it was available in the mornings
Location, room, hotel furnishings. Most impressed with helpfulness of the reception staff. Room was a little too warm during the night.
Great location, very nice and helpful staff very bad lighting in the bathroom, especially since it looks like it was just renovated
good front desk service, nice rooms, big bathroom slowly breakfast service
the location of the hotel was great. It had parking. It had a shower. Nice breakfast as well as as a price fix dinner at night. the pillows
THe rooms are quite small and haveing no aircondition makes sleeping in the summer impossible We were given a back room on 1st floor and could not open the windows because people from next houses could just walk in.
Great customer service, excellent English! Very clean and tidy and lovely decor. Barman is 5 star and gave us great information. Perfect location. The room we had was a a bit dark dingy and there were bars on the very small window! Felt a bit like a prison. I think this was the only room like this and unfortunately we got it.
Friendly staff with a nice family run feel. Lack of knowledge about the skiing facilities. Ski hire / access to lifts etc.
The room and the balcony The evening meal was not very good
The hotel was great. The staff was very friendly and helpful. Although the room was a bit "worn", it was spacious, clean and comfortable.
The location is perfect. Beautiful view from room albeit small window. The hotel has little to no amenities (no pool, hot tub, or fitness facility) and room could use some updates (dirty carpet in rooms, old blankets on bed, shower and TV extremely small). Some of staff was very friendly and helpful while others seemed slightly rude and bothered by questions or requests.
Comfortable and very conveniently situated.
Snowboarding Bathroom wasn't that great for the money - having to sit in the bath to have a shower wasn't cool !
Very friendly hotel, well organised and clean. Great location for access to slopes and the village. Beware that the hotel is on the corner of the through road and village high street therefore can be noisey from morning traffic or late night revellers. But if you want to keep near to facilities this is a compromise you may have to make.
Staff were friendly and pretty helpful albeit there was a slight language barrier. Always remembered me and had the key waiting when I walked in. Good breakfast. Nice 'cosy' room which was very clean. Place to store ski equipment. Fantastic location in the town centre (opposite Bar Roma) and within ten minutes walk to the ski lift. Room was small and had low ceiling with limited view / aspect. Noise from adjacent room travelled through the walls so I had to listen to someone elses children. There was no introduction from the staff as to any facilities so I was not aware of whether there were any or where they were - didn't show me the restaurant area or anything.
Central location by the lively pedestrian street. Very friendly and helpful staff (no problems with language). Clean and nice rooms. Sufficient breakfast. Good for relaxing after a strenuous half of the Tour du Mont Blanc. Central location has its pros and cons: loud noise from people on the street lasted quite late into the night, and street cleaning machines started their work very early.
Kindness of staff. Hotel is an ancient typical house furnished with historic objects. Breakfast, good selection and quality. Nice and quite location of the hotel, small parking lot right outside the entrance. Very close to the cablecar to Mont Blanc summit, 5 mins drive to Courmayeur and at close distance to beautiful Val Ferret.
The staff were excellent and very accommodating. They were all friendly and helpful and we would not hesitate to go back! Many thanks.
Very friendly helpfull staff The Spa facilities were not as good as implied
small pool but well laid out though could do with updating. very good service, particularly the shuttle service to the lifts expensive bar drinks. very hot in the rooms despite having individual room control. very noisy if you are at the front of the hotel
excellent view (reserve mountain side 2nd floor and up), complimentary navette.
Friendly & helpful staff No Internet or air-conditioning but these were advertised on website. Helpful staff who seemed puzzled that they should provide what was advertised! Room quality more what you may have expected from a dated 2 star b &b but general hotel spaces much better.
Reception; Service Generally; Ambiance; Food One night a trainee waiter removed 2 plates without waiting for the third person to finish their course.
Due to the fact that the hotel just changes the ownership the restaurant’s staff was new on board and the restaurant services was not completely good, work to slow. In any case the restaurant manager was gently and open to the customer observation.
very good price, friendly staff, quiet pool was out of order but thry were very apologetic
The staff and service were excellent. There was a very good shuttle service to the Ski Lift. Very nice rooms. Very pleasent lounge area. A nice indoor / outdoor pool. Breakfast was OK - plenty of choice. The location was better than expected - only a 10 minute walk to the very centre of the village. Instant coffee for breakfast (ugh). Ask for an espresso instead.
Friednly staff, great pool the fact that you need to pay 13 Euro a day extra to use the small Sauna
They are heavy timber buildings have Hoterurashii taste of the mountains. The restaurant is clean. The lobby is beautiful.The basement dining room next morning, I noticed the first time. Unaware of this restaurant, the night goes to the city's restaurants. A very good restaurant but the atmosphere was very wasteful thoughts. (On the job interesting and professional waiter at a restaurant to eat in town, but it was good at it.) Night, cold rooms, could not sleep comfortably. (Of course, the window was closed, Why? Or hot water heater did not work? What you need to know the customers or operations. So cold at night anyway, I think heating is required But ...)
The room was with nice view. The location was close to main street. The overall stay was pleasant.
The staff were incredibly accommodating. The towels and pillows/beds are a bit uncomfortable but I've stayed there many times before and it's something I would expect from a hotel at this level
Great location for handy access to ski lift. Very nice to have secure garage parking (free) at the hotel.
Sweet family hotel, very clean, nice breakfast, excellent views balkonies, and walking distsance from center. wifi n/a
the politeness and discretion of the staff. the bathroom was a bit too small
Very friendly and helpful staff, hotel in excellent condition, excellent breakfast, good location, quiet, clean, nice linen and towels.
very clean , comfortable. Staff v friendly. Excellent location for ski lifts. Breakfast good.
breakfast was quite minimal--very basic
nice room. All comfort. Friendly staff. Nice breakfast. All was as to be expected.