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Recommended restaurant for lunch - pizzeria da Franco. Excellent. Helpful staff, convenient location. Recommendation for restaurant Bona Dea -- tourist trap. Disappointing food and very high prices. Length of time to key in passport info. Hotel should not keep passports for 20 minutes but should instead make copies and hand back to customer for their convenience.
Please read the comments regarding our experience below The sign says it all -- instead of Hotel - 4 stars, at night all that lights up is "Hot - 4 stars". The hotel is in dire need of new owners. Although the common areas -- lobby, terraces, pool area, hallways, breakfast room-- all make an opulent and luxurious impression, the rooms are small, shabby and uncomfortable. There is no place for suitcases, no place to sit and write, no adequate lighting. The male staff is lazy and indifferent. When my wife got drenched in a prolonged rain storm and we returned to our room in the early evening for a hot bath (the tub had jets), the water in the tub was barely lukewarm, and the frontdesk clerk, standing at the entrance watching the storm, shrugged his shoulders and said laconically "I'm sorry".
the best thing we liked about our stay at the hotel was the weather the two days we were there was perfect, the setting and the look of the the hotel interior and exterior was breathtaking. the food at the restaurant was also very lovely. what we didnt like about our stay was that the staff were very un helpful towards us and our needs when we arrived. they were too pre occupied with the two weddings they were hosting and offered nothing to us as compensation and completely ignored other guests not involved with the weddings. we were told upon arrival that the restaurant would be closed for the night with no access to room service or taxi service to the centre of town. it wasnt until after complaining and waiting for four hours in the hotel foyer that they opened the restaurant so we could have dinner, that was at 10pm. we also had to pay full price for everything, which didnt seem fair considering the way we were treated and it was also the night before my sisters wedding.
The location was excellent with extensive views and convenient for staying in Tivoli
Beautiful location, interior is romantic classic but very tasteful. Room was somewhat small yet comfortable. Breakfast was only served the room and was pretty basic. You must have a car otherwise you are stuck!
We were upgraded to a suite with a fabulous view of Tivoli. The castle/hotel is beautiful and the grounds and views lovely. Our room was spacious and elegant. We lost use of of hot water for showers.
Staff were excellent. Breakfast was good albeit in the basement. No restaurant in the hotel for evening meal but the local restaurant Gallo was excellent (short drive/medium walk) and very good value for money with discount for hotel residents. Quiet location in residential area. Small secure area behind gates if you have a car. Shame the hotel air conditioning system had broken down on a hot day. It is good that the entire hotel has air conditioning and it is a quite system. Hotel staff very apologetic and offered us two rooms instead of one for the same price and free internet. Aircon was fixed by 0600 in the morning but it was a hot night. Whilst there are TVs in the room the channels are all Italian. The web site says "Aurora Hotel is next door to a restaurant serving typical Roman cuisine" - it is not next to any restaurant - that may be a translation issue for "nearby".
The staff was helpful, and the area is quiet. The Hotel is professionally run and just what we needed. It takes about an hour or more to get into Rome,
A very charming designed hotel with a very nice and helpful personnel. Mrs. Dana and her collegues with their positive attitude and sense of humor, and always being ready to help, made our stay indeed a very pleasant and enyojable. The hotel is also a very good base for exploring the surrondings. The views from our room to the Vesuvio are stunning. The hotel is located at the very small harbour of Vico Equense which is not up to teh standard of the hotel. However, there are a few restaurant in vicinity. To visit the center of town you have to walk uphill for cca. 25 min. I suggest visiting the nearby Sorrento 7km, by car.
All you need for your stay close to Rome and other beautiful places nearby when you have transport. Trains to Rome regularly from train station Bagni di Tivoli (1km; use BIRG ticket for flat rate for train and metro). Breakfast great with not only sweets. Very helpful, English speaking staff. Rooms spotless, Internet inexpensive. Permitting the wind direction a light foul stench from the suphur baths
New equipped, clean and comfort. No external phone line.... Hotel location is in half industrial area. Hard to find the hotel, need better directions. Internet connection is under pay and yet was very poor connection, couldn't load almost any web page.
Nice and clean hotel, the breakfast was good. Rooms were really clean.
Very helpful staff indeed, pleasant surroundings, intra-hotel sound insulation very good, excellent bathroom (loved the jacuzzi!), a balcony, good cleanliness, speedy return of laundry, good breakfast. The pillows were somewhat uncomfortable (too hard), we would have appreciated more storage facilities for our clothes (e.g. a drawer unit).
Renovated, clean, free parking. Very bad smell of Hydrogen sulphide, maybe from Tivoli Terms. Quite far from underground, about 15 minuts by car. Tivoli center also about 15 minuts by car.
The rooms were surprisingly good for the amount we were paying. The staff were friendly and helpful. The place was clean and in good condition and situated in a quiet side street, but only a few metres from the main route. The breakfast! We have had many Italian breakfasts and there is really no reason why the hotel cannot serve the same, but improve the quality and selection. Even a better selection of fresh fruit would have helped. We ate and drank hardly anything preferring to wait until Ryanair could feed us although it is only usually my son who chooses to eat what they provide! If staying in the area again I would not automatically choose this hotel despite the fact that it was otherwise excellent.
service / facilities, comfort, location
The location was convenient. The breakfast was good. The staff was helpful. There was too little hot water. The hallway was in disrepair.
The room was very spacious. The Hotel is old and the location is not really nice. Not far from there, you have shops and restaurants but the position and the isolated street makes it impossible not to take the car. Good only if you need a stop over near the highway.
asked if i could heat up some food in dining room for my little child and was told sorry i couldnt.my taxi to the airport was late by 45 minutes
Helpful staff. Very good restaurant, but was closed on Saturday night! We were attending a reptile show 3 km away, and hotel provided free transport. Shopping complex and cinema next door.
When I arrived at this hotel, I was told that only one of the two rooms I have booked were available. They did nothing to find me another room or at least call another hotel for me. I will never try to stay at this hotel again. See above. No service whatsoever.
Very quiet, clean The staff too eager to get away food when breakfast time passed
Room is good Requested for dropping at Fara Sabina Station at 10 am after vacating the hotel. Your staff said no shuttle can be arranged and we have to go on taxi on our own. As per your website airport shuttle has to be arranged while your staff stated that we have to get into morning/ evening shuttle only which sounds ridiculous that flights schedule wont be suiting to your schedule. Hotel being located at remote place and very poor shuttle service i prefer not to choose your hotel and i shall caution same for my colleagues.
big bads. I clearly asked for 2 cots at the reservation because I have 18 month old twins, and I called the hotel to confirm that they have the cots. However when I arrived they told me they have only one cot, and even he was damaged. There for I hardly slept at night due to my babies inconvenience. No apologize was suggested or some kind of compensation. I am very disappointed
Almost all the staff spoke or understood english and were polite, friendly and very helpful. The hotel was ideal as a base to travel from. The lift was very very slow and only had room for 4 persons. The bar ran out of beer. There were no tea/coffee making facilities in the room.
Large room. Clean and comfortable. Tiny slow lift totally inadequate for size of hotel. In fact disastrous. In morning most guests had to carry heavy suitcases down many flights of stairs. Internet did not work. Phone system did not work. Staff rude and did not care.
The reception available h. 24 and the excellent breakfast
It was difficult to find the way to the hotel from the highway.
Very helpful and friendly staff, great with the kids. Airco did not work properly at 40 deg C outside...
Lo staff è molto gentile e disponibile, la struttura è nuovissima. Le stanze sono accoglienti, pulite e soprattutto senza l'orrida moquette frequente negli alberghi europei. Riscaldamento/condizionamento autonomo, bagno grande e comodo. La stanza colazioni è minuscola e il caffè, cosa importante per un italiano, non è buono. Ma mi hanno detto che la stanza attuale è provvisoria, stanno allestendo una nuova sala.
The staff here must be the most helpful, friendly and accommodating in Italy! Rooms are modern and clean; breakfast good. Again, the staff make this hotel a wonderful srprise. Location is a bit awkward but not seriously difficult. Staff are able to recommend nearby restaurants which will offer a discount for hotel guests.
The rooms were large with a large private bathroom. Everything was very clean with great lighting day and night. Rooms are cleanly furnished with a large closet, desk and little tv. Air conditioning worked really well. The breakfast was also good and very typical for an italian breakfast. We were worried about parking but there was a spot right in front of the hotel. A little difficult to find the street. Located in a residential area and a far walk to a restaurant.
I liked the friendly and helpful staff. The room was extremely comfortable and it was in a quiet area. Breakfast was a bit poor in choice.
very clean and modern good staff very helpful good security quiet hotel awesome showers and coffee machine. very poor area, dangerous at night time. Breakfast was standard continental but only a good selection on th first day then we kept getting th same fruit. Further from the baths than advertised.
Cleanliness and location
Clean, friendly staff, location to town centre and to business I was visiting.
The hotel staff were very helpful and helpful. The room was sufficient and the bed was comfortable. Tiles on the floor - cold feet!!
Alessandro was an amazing host, and took great care of us. Not only did he give us a wonderful local dinner recommendation (for a non-touristy, authentic place), but he also called to make us a reservation. His suggestions about what to see in town were spot-on. The rooms were very nicely decorated, clean, and homey. The kitchen had everything we needed, and we could've easily stayed several weeks here. Would love to come back and stay again!
Convenient for the centre of town and reasonably priced. Staff were friendly and helpful. The town is somewhat disappointing with limited eating options.
The hotel is located in the centre of the little town monterotondo, which is charming but not as beautiful as the more famous tuscan towns. The town is a workers town and a lot of people that life there work in Rome during the day.It has a train station with a direct train line into rome and also to the airport (FCO). To get to the train one would most likely have to take a bus or use a rental car. The hotel itself was fine, good value for your money, the breakfast was nothing special but good enough to start your day, in the lounge there was free wifi connection. The rooms were clean and simple. Overall a good alternative to the expensive hotels in rome itself Our room was above the main entrance and it was quite load at night as people were standing under our room to smoke and talk.
The location was close to our friends and close to stores, restaurants and transit system. The breakfast choices were good, excellent cappuccino. The pillows were hard and uncomfortable. Other than that we were happy with our room except that we overlooked the square and it is quite noisy at night. We liked to sleep with the window open but sometimes it was too noisy. The stairs to get to our room are extremely steep!
There were only two things that we liked during our stay at the Albergo Dei Leoni: 1) the local ice cream and 2) one staff person was very helpful. Things we did not like about our hotel: 1) The hotel is far from the station with the only transportation available being buses. If you are too late (the last bus runs at 9:45pm) then it is approximately a 45 minute walk to the hotel. 2) It's at least a half-hour train ride into Rome. 3) Aside from one staff person, the hotel staff seemed unable to do the simplest tasks (i.e., putting through a credit card payment). 4) The free wireless internet is only accessible in the lobby. 5) There is minimal offered for the breakfast.
Good value for price. Good food in restaurant. Staff speeks poorly English.
Polite staff, very itallian-style hotel, silent nights (no highways or traffic nearby), clean air, covered parking, free wifi in the lobby, cosy town, not far from Rome and easy straight road to piazza Spagna (ab.20 min by car) rooms 1 to 8 are only accessible through the restaurant
Close to the bath and a very nice hotel, however peaople should be let know of the sulphur smell! Restaurant was the weak point, however some good restaurants across the street (pizza) and many very good restaurants in Tivoli (10 min down the road).
Good Servvce, clean, efficient. Ideal location for me.
nice room dining facility 'canteen like'
was not prepared for the smell of the sulphur baths . It was quite strong ! sulphur smell from the baths next door
Junior suite was very spacious. The spa bath. Convenient location. The television could not be viewed from the bed. The bathroom was poorly finished, the shower leaked and tiling was cracked.
Great value for money. Very chic and stylish Hotel. Not clear that swimming pools run by different company, and are payable extra. Ate dinner at Hotel, as not much choice within walking distance. Food not great, and not cheap. Buffet breakfast good though.
The location is great and it is extremely easy to find Used by tour companies, so breakfast was a bit of a scrum
Helpful reception staff. Good Trattoria, Tomasso, just over the road. Modern bedroom and bathroom, large plasma TV. €3 charge per each parking entry/exit should be free for residents.
Room was clean and location was good. Breakfast was very poor, well beyond 4*. Dinner was also poor and very expensive. The cost of two teas in the room was 11 euros!!!
Large room, helpful staff
The room was ok, standard. Not 100% clean and the shower leaked water to the floor. Hotel description says it is close to Villa Adriana and Villa D'este in Tivoli, but it is actually only close to Villa Adriana. Not easy to get to Tivoli if you don't have a car.
very pleasent staff ,nice pool,convient for my trip to visit villa Adrianna,excellent for a short stay 2/3 days ,good value.