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Generaly convenient locacation Staff at this location not very professional, provided rooms that were not ready for occupation and not concerned when this was pointed out .Reluctant to provide safe internal storage for bikes dispite requesting this when booking . "Special meal" not available. Wine of the month unavailable alternative served without comment or apology .Accomodation requiring update bathroom "shabby" with bath nothing more than a shower despite sufficient room for normal sized bath .
The rooms could be a little bigger, but having said that there was three of us and a baby.
Ease of finding and good parking The room was much too cramped and the meal was very poor. Staff were over-occupied with a large group for dinner.
Easy Accesss No
Rooms are conformable. Restaurant is nice. Garden is nice as well. On checkout, they printed out dinner's bill with more than half things we didn't have previous night. They added wine, water, sweet buffet and more.
The hotel was trés bien.
Very cheap hotel with everything you need for spending a night or two. Free parking and internet is a nice addition!
It's relatively cheap (compared to other hotels). And just do not expect anything special. Cheap is cheap! It's a bit filthy.
We had a lovely meal in another hotel along the road our night at the hotel was fine and breakfast was good all very basic but good would stay again
Basic but very clean None
I absolutely loved it. The best hotel of our trip, very charming. Wish we could have stayed longer, and will certainly try to return. Delicious food too.
A very charming cosy hotel in an medieval village. Excellent restaurant with a very good three course dinner menu.
Good friendly people. Did not like that people could see into the bathroom
Exelent romantic Chateau/hotel for relax and confort and enjoy. Staff is giving real good service. Nothing
This ia a beautiful Chateau , and i would recommened it highly . Agnes and Anna at reception made us feel most welcome .The room we had was wonderful with 4 poster bed , it was extreemly clean and well equipped. The restaurant was good but quite expensive so we could not eat in every night.We stayed for 8 nights but maybe if we go again 3/4 nights would be better. the swimming pool was cold but it was end September.
Wonderful location in middle of Cotes du Rhones wine region. Beautiful, comfortable rooms in a building full of history. Price of breakfast.
The staff were superb! The Chateau is luxurious and perfect for treating yourself for a night away. Be sure to have dinner, Food and service were both A+
The extra cost for evening dinner offered in the dining room was beautifully prepared and served - staff very efficient and polite. The advice from the reception staff upon departure was invaluable - enabling us to see much within the local area, also courteous and helpful. One of our main reasons for booking the hotel was the swimming pool - however when we asked about it we were told that it was not in use due to the recent weather - however when we venured in the grounds of the chateau - it appeared by the negleted state of the area and masonry that the pool had not been in use for some considerable amount of time.
The restaurant was excellent. The view overlooking the valley was beautiful. The sitting room/bar are had a lovely ambience. Checking was difficult as the receptionist did not speak English but we managed OK.
The hotel is very unique as the chateaux is a real gem.They gave us a very nice room with a view. The gourmet dinner and the wine were excellent for the price the hotel charged. The good breakfest was included in the rate, which became unusal in france now. The driveway to the chteaux was closed, but they helped us with the parking of the car. The heating system in the room did not work well and it was cold.
The authenticity of this Chateau was excellent. Enjoyed our tour by the reception staff. Very tranquil setting. Restaurant prices are very high.
beautiful building and village/ setting. great food
The room, service, and food were fantastic!
clean room, nice view from third floor, friendly staff little bit small room
good stopover hotel, easy to find and near the weekend market. make sure you arrive before the 22.30 curfew, or call ahead. This is more like a B&B than a hotel and the owners go to bed.
Good honest hotel which provides a good bed for the night at a reasonable price
The staff were very friendly and helpful. The room was comfortable and quiet. The garden and pool area was well kept and inviting. The breakfast was enjoyable.
It is in a convenient location, yet quiet from the road. It is near other restaurants and bars - and there's a pool
They know how to welcome the clients. That's important Not really
Staff friendly and room clean. The bed was the most uncomfortable bed ever,it was sunk in the middle and we both had a bad nights sleep because of it.The restaurant was closed on Friday night but staff told us of a nice restaurant a few minutes walk away,which was good.
The simple buth delicious meal served by beautiful staff personel! The very nice pool
Relaxed friendly hotel with excellent food. My wife and I stayed here twice, once travelling South, and again three weeks later returning. The hotel stands in its own pleasant grounds and we had a peaceful night's sleep on both occasions. Staff were helpful and friendly. Some English. The shower! It was not possible to adjust it in terms of position and direction. The only answer was to remove the shower head and spray by hand, all this whilst standing in a slippery bath without support. But we still loved the hotel regardless of shower!
Nivce hotel, good rooms and a good restaurant. Reasonable close to Ardeche and other sites of interest.
Nothing, the name hotel is too much
The staff were very friendly. The hotel has no ac, but seems to have been designed for it. Thus, my room was like a sauna (42°); it was "cooler" (36°) outside than inside.
We liked the atmosphere of the entire room, and, the forwardness of the person at the reception (the same person was in charge both times we stayed at the hotel this year). The receptionist did a great, but unsuccessful) effort to try to help us filling out the information needed to achieve benefits via Balladins Card Not as such (do not know if that corresponds to utterings that other people have written on your website)
Adult TV was open even without any access limitation. Not good for families with children.
Wi-fi seems to be weak, and I could not get connected.
well situated, kindness of staff, I did appreciate the fan in the room considering the temperature :-). It was/is perfect to my purpose. Actually, no, it answers its promises very well.
The hotle, situated at the top of a hill, commands a very fine view of the region. We were greeted warmly at our arrival. We enjoyed a very good meal that evening, for a very reasonable price. The rooms were clean and the amenities were a good value and it makes a good stopover while travelling. We do plan to go back there again, as do our friends. The decor is getting dated and could use a refresher. The road running past the Hotel is very busy and the sound does travel up. If you are a light sleeper that could bother you.
A beautiful old home, beautifully green and very warm staff. No lift but not much trouble at all. Very idyllic location and setting. Treat for the eyes
Good ambience, quiet, well run establishment with character and charm. Good value and good food. Highly recommended. Bathroom is small and un-ventilated, but is entirely adequate and satisfactory.
We only stayed at this hotel for one night but we were very pleased with our stay. It was very hot and and the airconditioner in our room was great. This is a charming small hotel that is very comfortable. We had dinner here and the meal was fantastic. The parking area is a little tight but it seemed to work well and it is locked at night for security.
Good restaurant,private parking No lift, no refrigerator, in the room, too noisy,parking place is too small, the bed is too short.
Pastoral setting, friendly staff, could speak english. unique. No
Very friendly staff. Accomodating and helpfull. Hotel closes its gate (parking yard) and doors (3 locks + alarm) at night, which makes it hard when you arrive or leave afer 23h or before 8h. Even getting to your car in the courtyard between those hours is difficult as the front door is locked and you have to call (phone) to get the doors opened.
Nice comfortable relaxed hotel and excellent helpful staff speaking english and scandinavian, good brekfast,
The friendly help of the hotel owners and an excellent breakfast. The fair but that was not your fault just poor timing of the party by our friends
Overall, a descent place to sleep. The staff are doing their best to make you feel super but... ...the place is still an old hotel to stay. Clean but old looking and feeling.
The bright, clean room; the charming, friendly service; great central location
Good position for exploring surrounding area. Very comfortable. Wonderful welcome from the owners who were very happy to offer suggestions for dining in the town and surrouding area.
The hotel was run very professionally with friendly owners and staff. The rooms were excellent,clean and cosy . Hotel is in a convenient location by the town square. Breakfast and coffee were extra good.
Friendly greeting and warm hospitality - thank you!
If you are going to visit Provence, this is not the place to stay. There are 1000 better places. If you're forced to be in Pt. St. Esprix for a reason then this hotel is as good as any other. Avoid the town all together, if you can.
Well located with good hands on English speaking owners(Managers). Good location in centre of Pont St Esprit
Convenient location in town, cheap parking, free internet, owner is friendly and speaks english. N/A
The place is central, close to restaurants. However, we could sleep without any problem of noise. The city is wretched.
Location in town center and pleasant 15-minute drive along the river to Marcoule; owner is friendly and speaks english; free wifi; excellent value. N/A
Nice to go to the river/canyon with a canoe or a kayak. Need a car to go there, 15 min. drive from the place you can hire canoes.
Easy booking. Good, helpful hotel staff. Room was small, hot and overpriced.
Liked: convenient location in town; friendly and helpful staff; good breakfast; free wi-fi that worked well in the room. Not liked: very small room; shower fitting kept falling off the wall; unpleasant smoking smell in the hotel, though it had no-smoking signs posted.