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The pillow was comfortable
The bed was so comfortable and the food was delicious. The room and bathroom were very spacious and clean. I chose this hotel because it advertised having an airport shuttle. I found out the day before my stay that it was not up and running yet. The front desk told me it would cost $12 to get from Trenton Mercer, I had to shell out almost $30 for a cab.
Aim was to dodge getting stuck in my area by snow and get car under roof so in that mission deed accomplished and was value especially to use for business purposes. Internet was ok for ipad but timed out in terms of my pc but mine could have been part of problem. Used my own hotspot to resolve issue. But would stay there again when needed.
Very convenient if you work in government because its location is very close to government buildings.
Very well located for business. Good facilities, well-designed, comfortable and pleasant overall. The bed needs changing - it sagged badly within the first night. It was a very busy weekend when I was there - and there was only one person at the front desk the whole time - he tried but clearly couldn't keep up with the demands of all the guests. Poor management to have only One person there !!
Nothing. -price was too high for this mediocre stay -no manager or any higher-ups on duty -admittedly short-staffed -I requested late check-out online way before I arrived and STILL have not received a response -given double beds but I had booked for a king -tub was dirty, obviously not cleaned as soap bar remnants were on the tub floor -terrible quality soap -no pool
Good service from staff. Bed comfortable. Room smelled like smoke. No parking discount. Charged $3 for morning coffee.
I needed to work in the room and it was very conducive for that with free wifi, a nice big desk, and comfortable desk chair. It was also clean and quiet. Parking was easy and reasonably priced. Front desk staff on my arrival were not very helpful. Keys to room failed and had to be fixed. Difficult to get food in the hotel. There is no room service and restaurant was very limited. Sorry undoing area was pretty shut down at 6:00 pm.
Comfy room Reception is never at the front desk so no one ever answers the phone(I tried on two different days at different times), you have to walk all the way down there to ask them anything and they aren't the most friendly people. I had to walk down and ask about the wifi password and for towels(since they didn't put any in my double room). Not a big deal but these are basic things that should have been taken care of or could have been taken care of by just answering the phone
Very kind and helpful staff. Very quiet room on the 6th floor with excellent WiFi and a king size bed.