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Staff were very friendly and helpful. Food was good, choice at breakfast was slightly limited but this is only a minor quible. The rooms were modern, comfortable and clean. The water park was great and overall I think this is a very good hotel and a great all round package for a family. The only slight issue could be location, the hotel is about a 10 minute car or bus journey from the centre of St Gallen so you are not within easy walking distance of anything else other than the waterpark and a cinema but for us and I think most people this is not a problem, especially as the parking at the hotel is free and there is a bus stop right outside the hotel.
Closenes and proximity to the water park and the shopping mall.
athmosephere and cleaness
Friendly welcome, excellent professional and genuine staff, very clean hotel, wonderful decor and all facilities very good. Superb location.
Easy to find. Staff was fantastic. Big parking garage. Close to Constance, Germany.
the friendly and warm welcome of the reception staff the room was next to the lift and it was rather noisy. Furthermore, the wooden floor
The location, the historic architecture and fittings, the food, the very friendly and helpful staff and the general air of welcome and relaxation. My only minor gripe would be that the pillow was thin and as I normally sleep with two pillows that would have been a welcome option.