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Proximity to Hersheypark and area attractions; indoor pool (for the children); the staff was helpfu; and friendly; shuttle to the park.
The shuttle that took us from our hotel to Hershey Park.
Fantastic location and thankful for the shuttle to and from HP. Love that the hotel hallways smell like chocolate! Gym equipment is outdated and the breakfast is cleaned up for exactly 10. Not a minute less.
has a great location, clean, well run and cared for, would stay again could use updating but location, cleanliness and value make up for that
The shuttle drivers were especially friendly and prompt. The front desk staff was helpful, especially is providing a list of local restaurants. The wifi didn't work in our room, despite assistance from the front desk staff.
Front desk staff wasn't very pleasant .
Everything was good.Relaxed atmosphere and staff very helpful and pleasant. No local taxi firm as such,but staff did everything to get us one.Not really the hotel's fault but we were let down by one that we had booked night before we were due to checkout.In fairness hotel staff sorted problem for us.
It is conveniently located near all of the Hershey attractions. The room had a refrigerator to store the chocolate. Too much noise from other guests in the halls and slamming doors. Lots of kids running around and partying adults.
Close to Hershey Park - free shittle there, too.
Very Close to the park with free shuttle. Free breakfast was not too bad Pool was very small. Also our room had cracks and water damage to the walls and ceilings
Allowance of pets was a real plus. Front desd staff were very helpful. Room did not get made up on second day.
Pool open late. Covered free parking. Clean. Chocolate smell in the morning was awesome !! Breakfast was great, but extremely crowded and crazy. Layout could make things run a little better, as well as moving tables a little further away.
The breakfast was good, out girls enjoyed the selection. Or stay was expensive. We came with 2 little girls the night before a day at Hershey. I thought the staff would have been much friendlier. We paid $400 for the room, they could have at least given the girls a Hershey kiss or a map for the park. Our room had 1 small bottle of conditioner and 1 small bottle of shampoo...there were 4 of us in the room. My daughter went down in the morning to get more and was scolded by the woman at the desk for being without an adult. Our stay was okay, and I feel 400 dollars is too much to pay for just okay! I expected more being that it was a Marriott hotel.
The staff was very welcoming, helped me and my family with everything we needed and answered all questions quickly. Can't say I didn't like anything all good reviews and thoughts here.
The front desk staff were helpful and courteous The large number of animals in the hotel. The fact that we had a room that had been inhabited by animals to which I am very allergic. And the fact that every dog (and there were many) that we saw was obviously over the 25 pound advertised weight limit. One woman had three dogs that probably combined topped 200 pounds.
Location was good. Staff was courteous and pleasant.. Room was sub-standard for the price. Bed was "thrown together" every day. Bed sheets were thread bare and did not fit well. Bunched up and was terrible to sleep on. Air conditioner blew directly on us while in bed. Bed should be on opposite wall. Very uncomfortable and LOUD!
The suites are enormous. The staff is very friendly. They have free hot tea, coffee & hot chocolate in the lobby 24/7. To quote my girlfriend, "This bed is heaven." There wasn't really much I didn't like except the TV was incredibly far away from the bed, but you can pretty much chalk that up to the size of the room.
Room so dirty. Sheets were not cleaned after previous guest. Blood stains on pillow and sheet and random loose buttons in other pillow. Bathroom had stinky floor with mold growing in shower. The room door was broke at the door jam making it very difficult to open at times.
The room was very spacious and clean the free breakfast and newspaper was a nice perk.
I really like the Hampton Inn brand. I find that they always deliver a lot at reasonable prices. With regard to this hotel, I would give it seven stars for service if possible. We stayed there with a large family group and have to say that we hit them up with a lot of requests, questions, and some complaints. They did a phenominal job in addressing all questions and issues to beyond 100% satisfaction. With regard to location, centrally located to a lot of attractions but there is not a lot of choices for restaurants in the immediate area. The breakfeast was very good and all the kids in our group enjoyed swimming in the pool. Would defintely stay here again and plan to.
Clean, comfortable, staff very helpful. Would stay again if in the area.
We were in for a wedding. Staff very helpful, particularily the manager. \nThanks for everything.
As usual, this hotel was awesome. Comfy beds, great breakfast, two computers for guest use (the kids loved being able to check their email, facebook, etc.) and everything was very clean and new. Would definately stay here again.
3 nights. First AM, no water from 7 to 9 AM. Day 2, water, but it sputtered, spit and hissed, causing early departure from shower. There were about a dozen ducks on the rear patio next to the rear parking lot. The little beggars were cute until it was obvious that they left deposits on the outdoor patio adjoining the pool and in the outdoor breakfast dining area. Kind of a disappointment for an otherwise very new and clean facility with polite staff.
Extremely clean hotel/room and very friendly staff. Great location and inexpensive cost for location near all Penn. Dutch Country attractions!
We found this gem while searching for a place to stay for our Hershey vacation. It's the perfect place. Not so close to Hershey that you'll pay inflated 'tourist' rates but not so far away that driving is a hassle. It's about 15 miles away from Hershey attractions which is an easy 20-25 minute drive through beautiful wide open farmland and hardly any traffic. We were very happy with the hotel itself. Very clean and comfortable. Free breakfast was hot and delicious every morning with plenty to choose from (including make your own waffles, fresh oatmeal, eggs, sausage, etc.). The staff was very friendly and helpful. We asked for extra pillows, towels and an extra duvet for our sofabed guest. Housekeeping was very quick to accomodate us. The only (very small) flaw in our tay here was at check-in. We arrived 15 minutes after check-in but had to wait another half hour before our room was ready. This tiny inconvenience aside, we were very pleased with our stay here and would definitely come back again.
Great service, great whirlpool tub, great time!! We loved our room so much we didn't want to leave!! Breakfast was fantastic!! The bed was SO comfy. I can't say enough about this place!! My husband and I were on a weekend get away from the kids...and while there were kids at this hotel, we didn't know it until we left our room!
The beds and bathroom were clean but the room was small. We also had to ask for a refrigerator to be wheeled into our room. The breakfast was alright, good quantity, not great quality. It was not quiet, there were some girls' high school soccer games going on and there were several teams at the hotel. We have stayed at hotels which were the same price or actually cheaper which were much better than this hotel.
Loved the lobby.The interior design was very nice.The room was a nice size and the bed was comfortable.The pool was nice but it was a little cool for me. I liked everything.
The staff was very courteous. I booked our hotel over a month out. I wanted a king size bed and a nice room. We had a king-size bed but we are in a room with a water everywhere time you showered and we are directly across from the elevator. Because we hadn't realize the shower till the next morning the contact at the front desk and we could only get a roo with 2 queen beds in a room that was adjoining very loud people. Having a Keurig coffee maker in the room didn't help because our staff did not bring us k cups. I was also not allowed to use my AAA discount because of the way I booked, which did not allow me to percent discount for complementary breakfast tickets All in all it was not a bad hotel, but for the money I would definitely look around a lot more and probably stay elsewhere.
Not only was this hotel 5 minutes away outside the Hershey gate, it was exactly what we needed. The hotel was clean with all the amenities it said it had it full working order. We intend on staying here whenever we have the opportunity. One staff member at the desk had an attitude, but that should not be a deciding factor.
Was very pleased with the overall experience. Would definitely recommend this hotel to others. No dislikes.
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Convenient location, reasonable price.
Friendly staff. The room was small, the beds were advertised as Queens and were twins. My wife and I felt cramped as there was little room to unpack.
The room was excellent. It was clean and comfortable. The bathroom was clean and had very good lighting. The breakfast was great. It was well stocked. The hot food was good and plentiful. The staff was very friendly.
The beds/pillows! I must say that I've never slept this well before in a hotel! The breakfast was good too. Nope...eveything wad great!
Close to where I needed to be. Beds were extremely comfortable. Good breakfast !
Everyone was so nice, breakfast was great. When they saw we had a wheelchair and going to the hospital, they gave us an upgrade. It was perfect ! Not a thing !
slow elevator. cold breakfast
very clean, plenty of parking, quiet neighborhood need cookies in lounge
Loved the room design. Had plenty of space. We needed room for 5 it provided this well with two beds and pull out sectional sofa. The furnishings were also great. Very well thought out. Unfortunately our room was not clean. This is important to us.
Easy check in and check out, very quick, especially if you are in a rush. Breakfast was great!! Staff was very friendly, rooms were great, and the beds were comfy!! Also very close to all of the Hershey attractions!!
24hr coffee/hot chocolate/tea bar, housekeeping staff cleaned my tub thoroughly after a special request, GM corrected the wrong sheet being brought for the pack'n'play after I brought it to his attention the next day Pool did not feel heated, took over 30 minutes to get a crib sheet delivered on my first night for the pack'n'play that was provided and then was brought a flat sheet for a queen bed instead, charge you for the use of the safe in your room
Staff wasn't that friendly.
The hotel was clean and new. The staff was great, very pleasant and helpful. Breakfast had a wide selection to choose from and everything was fresh. The location in regards to Hershey Park was perfect, just minutes away. Nothing
Overall.. Elevator, i think its only one...
The staff was friendly. Beds a little harder than other springhills The breakfast was awful for this star level and price.
I thought that this hotel was unbelievably crowded. The breakfast was not the greatest and the rooms were ok. I expected a bit more for the price.
Overpriced & overcrowded. The suites are on the small side. I will never stay there again and would not recommend it to anyone. If it weren't for Hershey Park, these people would be out of business.
The staff was so polite and provided great customer service.
Lobby under construction. Location perfect. Micro/kitchen so appreciated!!
accommodating, clean beds & bathroom
Nice rooms. Very nice facilities. Excellent breakfast choices. Nothing.
Breakfast included; nice staff; decent-sized rooms Hallway noise
Very close to Hershey Park. Only 10 minutes from a bunch of restaurants. The pool was so heavily chlorinated that you could not stay in the pool area without your eyes stinging and even smelling it from the lobby. I understand the need for chlorine however it was too potent. Maybe more ventilation or opening a door or two....
The rooms were very clean, my kids liked the indoor pool, and free breakfast, and it was close to the park. planning on staying there again.
Great location and Clean! More than I expected it! I read lots of reviews before I arrived. I was wondering the train noise. Fortunately our room is the farest building and we didn't hear anything. If we do hear, we will think that will be great experience because that's the train with cocoa and suger to the Hershey factory! The indoor and outdoor pool was nice. Lots of people play there late night. My daughter and nephew enjoyed very much. It is just minutes from Hershey Park, Cholocate world and museum! and walking to outlet! I can't wait to go back again!
The thought & details put into every beautiful room of this B&B were perfect! The breakfasts were absolutely delicious!
This beautiful Inn, 5 minutes from the heart of Hershey and all it has to offer, was such a wonderful experience. The innkeeper, Will, anticipates ones every need. The other folks staying there are now new friends, and look forward to seeing them again Nothing. And I must tell you the breakfast each morning was heavenly!!!!!
The hotel was updated and very clean. I asked for a late checkout and was only granted 1 hour until noon. It would have been nice to have it until 1pm. Other than that, everything was either good or great.
This hotel is close to most attractions--Chocolate museum, Hershey park, Gardens. The hotel is relatively new and the free breakfast is okay. The room is clean, spacious and furniture is new as well. This hotel has mini-refrigerator and microwave. None
price coffee could have been fresher
Very clean! Nope
Horribe service, beds SO uncomfortable. Only perk was distance to the hospital
Great location from Hershey Park. The room was clean & perfect sign for our family. Very kid friendly. Was pleasantly surprised by the breakfast selections.
The hotel was very clean. The breakfast wasn't that great and there weren't any seats left when we made it down there to eat.
Breakfast Water was not hot enough
What I expected, except some details the price
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It was so nice and modern but at a wonderful price and so close to all of the attractions! I could not have been happier with my stay!
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