Car parking Hotel was difficult to find, small bathroom.
People welcoming you instead of credit cards machines. Canal +
very friendly and helpful staff made us feel welcome and want to return small room and bathroom
friendly staff,good cuisine,location not the top but avignon center easy reachable... to change tv screen...
good environment The hotel stuff are very friendly.
Pleasant staff and comfortable room.
Good breakfast and staff was very friendly. Room was small, but for the price, it was appropriate.
close to highway to Avignon Rooms are tiny.
excellent for money.The breakfast could be better,but it's ok for France.
It was basic facilities but good. Breakfast was good. Only the smoke odour in the room
The staff is helpful and nice. The gentlemen helped us to book a taxi on our departure date. That's quie early and we won't be able to catch our train if he didn't help us. Though his mother language is Franch, he speaks quite good English. However the bill includes 4 breakfast but we juse ordered 2 at that time because we check-out early. (We just know that after leaving the hotel) Even worse, we missed the breakfast because we didn't wake up on time because we were still using the UK time.......wasting 4 breakfast in total.
The daytime manager was pleasant and helpful. Our second room was basic, but clean. The night manager was awful. The code we were given for after-hours check-in did not work, so some other guests let us in and helped us find him, but he was abusive and at first refused to help us. Only after we demonstrated that the machine wasn't working did he sullenly get us a room key - for an already occupied room. The room we finally got was small, dirty, hot and uncomfortable. The next day we were moved into a cleaner, cooler room. The hotel's location would have been very inconvenient for visiting Avignon, if not for the fact that extra buses were running during the July festival in Avignon.
It was comfortable,clean and friendly and helpful staff.It was handy for trips to town but difficult to get to town when the buses were not running for a public holiday. The fact that there was only one bus and difficult to get to town during the public holiday time.I do not remember any details about the need
The air-conditioning worked only for the first day. Even when it was on, it did not help a lot. The room is just too stuffy and hot. Suggest not to stay during hot summer.
Nothing Hotel building is like a container box. Very old and small room, too narrow for family. I strongly not recomend this hotel for family. I made 6 hotels for my vacation, this hotel is worst.
The pool was nice on a hot day. Breakfast was quite good for the price. We had to wait a long time to be booked in due to some problem with computer. The staff were very nice about it but a drink whilst we waited would have been nice. They did allow us to use our room towels for the pool whilst we waited. The hotel was not as we expected for the price. I think the pool cost a lot.
use of pool and close to main motorway and choice of eating facilities. only 1 of the 3 rooms booked was available - a second room was organised at a nearby acotel. very disappointed.
Pleasant reception staff, pool. Buffet breakfast soon ran out of food and staff refused to re stock the table, don't be last down for breakfast.
Helpful staff, clean, good A/C, nice pool.
Clean, compact, organised, good breakfast. Way out of town, wrong gps coordinates on info.
The rooms were dark and tiny. The shower was definately not great.
Basic spot for day/night trip,fairly remote from any city,within shopping complex,with no communication with the city.Selection driven by price.Clean place to sleep only Very unprofessional staff,no language skills and very unfriendly and unhelpful.I have exoerienced this,when got lost and tried to get driving directions on the phone.Room cramped with bunkbeds
The staff was very nice. There are no internal hallways at Premiere Class. The hotel takes the motel concept. You access your room by the external balconies. Your window faces the balcony. At other hotels I avoid the ground floor as I like at least some privacy and want to avoid people being able to look through my window. At Premiere Class all rooms are ground floor rooms and there is no privacy. The windows are small so not much light comes in if you open your shades... and if you don't well the lighting was horrible. I felt like I was in a tiny dungeon. The desk was too small to sit at comfortably with my computer.
The room is really value for money. Although the locations was away from Avignon centre, it was no problem for us as we had rented a car.
Clean and tidy cheap and good for a one night stop over
Good comfortable bed. Good Breakfast After hours there was no one at the hotel and the parking lot was locked. Was not sure how to check in.
The proximity to the Avignon Nord commercial centre and a number of restaurants, and proximity to the motorway and main roads to Avignon and other places in the vicinity.
ok for a quick sleepover without any comfort requirements the room was dirty, linen and towels hadn't been changed for ages, with stains visible on pillow cases, bed linen and towels. it was obvious that someone in the hotel had tried to cover it up instead of changing it.
24/7 checkout, free parking, free wifi, airconditioning. space shuttle bathroom (1 sq m probabably), bed looked like it was not cleaned after the previous client, poor breakfast for its price. Would be good value for money if the room costed about 30 euros, otherwise too expensive for the comfort provided.
close to restaurants and shopping mall. The front desk counter was friendly and helpful the parking compound was dusty.
Friendly staff, cleanliness, excellent value for the cost
Room was good and breakfast was excellent No swimming pool
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
Relaxing, clean and friendly Too expensive by far and poor location
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
The friendliness of the staff and the food was fantastic Need a map to get there!!!
Everything!! We had eaten at this hotel two years ago, and decided to spend a very special anniversary for one night en route to St Tropez. The room was very comfortable overlooking the beautiful gardens and swimming pool. Food was wonderful, tasty and well presented. A place to return to!
convenience too many little things were annoying at this hotel 1) canvas chair on my terrace broke as I sat in it, should have been noticed as defective. 2) no light in closet, and closet door hard to open as bed side table in the way 3) toilet room no where near sink, hard to wash hands, 3) restaurant rather grim and food only ordinary (unusual for France) 4) poolside noisy and crowded 5) No newspapers in the morning as at all other good hotels 5) my bath tub and sink dribbled the water in and out...took 35 minutes to fill tub 6) did not clean room until 2:00PM
Staff very helpful especially reception.Food was very good aswell. Expensive for the quality of the rooms-the hotel definitely needs to be refurbished and updated.There were no lounges/sitting areas and the restaurant/swimming pool area felt very cramped.Overall very expensive.For some reason my booking (I cancelled and then rebooked at a cheaper rate) didn't reach the hotel-luckily the hotel had a room.We moved after two nights.
Away from the centre of the old city, which was packed because of the Avignon Festival. Peace and quiet with rest and relaxation by the swimming pool could be followed by a short drive into the centre and some sight seeing.
We found the hotel to be very relaxing and peaceful. The staff were helpful and the food very good. The only slightly disappointing item was the Breakfast Buffet. Rather limited and unexciting.
Silence, gardens and staffs Due to very weak signal reception, WIFI internet access is not available as described
Staff was very kind. Make you feel the most important guest in the hotel. The room was clean and nice, exacty as I expected. Breakfast is too expensive.
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
perfect kitchen and stuff, nice pool and atmosphere
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
Lovely room and surroundings. Did not like the attitude of owner. We felt we were not welcome.
The minute we walked into the establishment the service was impeccable. The room was clean and spacious with a door opening onto a verandah overlooking the olive groves. The biggest selling point however was the dinner. My husband and I (who I might add are great connoisseurs of food) have not eaten a meal as good as we both ate that night in many, many years. NO
Location Restaurant closed (out of season) but did offer to open with limited menu
Value for money Lack of detail description of how to find the place
location is excellent, between small hills and nice pleasant villages, rooms are comfortable they had problems with internet and in three days the problems were not solved
Good food, friendly staff, nice pool. Accommodation was in a new extension that was unfinished, building work was still in progress.
The hotel is in the heart of the Provence. It is ideally located for tours by car to Avignon, Aix-en-Provence, Arles, Nimes etc. The hotel is run by a very friendly Belgian family. André is the Boss, Nancy is a great cook and Vanessa is responsible for everything.The dinners are really excellent. This place should get at least one Michelin Star asap. Secret tip: ask for the big table in the kitchen!
The location was perfect for us as we wanted to stay in the countryside. It also has a pool. Our room was very nice and we had a verandah facing the Alpilles, and that was very pleasant. The airconditioning did not work properly. Breakfast was very expensive at 17 euro per person - the 'buffet' was very basic and to eat at the restaurant for dinner was 55 euro per person. Because of the location you have to drive a few minutes to get to other restaurants, which is not a problem if you come by car. The restaurants in Mausanne are excellent and good value.
Enjoyed the view of the Apilles and the location of the hotel within Provence which made it easy to drive to various towns and sights. Our room was exceedingly small and noisy, noteworthy for a hotel that lists itself as 4 Star. Also, its location was very inconvenient--having to climb stairs through the lobby/restaurant.
Good location near les beux de provence and st remy de provence. Friendly and accomodating staff First room that we were given clearly used to be a smoking room and the smell of the old carpet was the first thing I noticed when we entered. We changed rooms for one in the new block which was better, although not exceptional and in my opinion not worthy of the room rate (which excluded breakfast - we had found nicer hotels with breakfast included elsewhere at a better rate on our travels around provence that week). I've heard that the rooms on the ground floor are nicer though....
It was quiet and meet our expectations.
Very friendly and welcoming staff, great setting (swimming pool, gardens), and great breakfast. Not at all, our stay was very pleasant!
Garden view. Pleasant and helpful staff. Nothing fancy about the room but good value and charming small town.
Excellent faciliites and service in ideal, quiet location. Possibly a bit impersonal and characterless for long holiday but ideal for short break or business.
The staff was extremely friendly and the facilities were nice, clean and conveniently located. Parking got filled when I arrived but could park the car on the side of the entry way
Very clean and withing walking distance of the village Cost of breakfast, we did not have it at the hotel.
quiet, lot of flies during our visit inside the room.The staff was dealing with the problem in an adaquat way.
Great Location, dog friendly and very friendly staff
Very well located: shops, bars, restaurants all within walking range. All essential facilities on-site, friendly staff.
very good michelin starred restaurant, quiet location in a garden the room was charged at 170 euros whereas the booking was made at 165 euros. This was only noticed later.
This is a beautiful countryside hotel. The room, the facilities and the view were beautiful. the air conditioning was broken and while it was fixed, the overall cooling at the hotel was not working very well during all our stay. Restaurant and breakfast are very expensive
Our room was very nice, spacious and comfortable.The pool was perfect!
It was a apartment of good dimensions, with kitchenette, satelite T V, Wifi in a nice compound near to Arles and Les Baux. The compound was in a small industrial area, and next to a large Intermarché supermarket, which was very convenient. The management was also very cooperative, as we reserved a booking.com apartment for 4 persons, but only paid for 2 persons. As you rent an apartment, no cleaning takes place during a short stay (we stayed 3 nights). The town centre is 1/2 km. away but has not many restaurants or shops.
Spacious, well designed and well equipped apartment. Tranquil setting and very easy to forget that you are technically on an industrial estate. Main town within easy walking distance.
Nice yard, tasty breakfast Highway near hotel (little noisy)
The staff is very friendly and the apartment is large and comfortable. The location of the hotel was in the middle of an industrial zone.
Friendly staff, spotless apartments, brilliant pool, close to Arles, excellent place as a stop over. No bad points
Self-catering facilities, free parking, spacious accommodation. Convenient for 2 supermarkets. Nothing
Despite being somewhat out of the way the hotel makes an excellent base for exploring numerous interesting areas. The reception was warm, the assistance offered wonderful. Excellent self-catering facilities and large welcoming pool on hot days. Highly recommended.
The apartments are very comfortable with a well equipped kitchen. The location is excellent for sightseeing nearby villages.
Very calm, beautiful surroundings, interesting sites nearby. Breakfast could be better. Coffee was not very good (why not offer espresso, for example?), bread could be better.
location within a short walk of the centre of Maussane with its bars restaurants and shops
The helpfulness of the staff with ideas and scheduling of transportation. The nearness (walking distance) to Maussane. Because of the time of year, we had no other options than taxi service. Buses had stopped running.
The silence and country-view The stinking toilet, the old uncomfortable shower where you have to hold the shower in 1 hand and use the other to wash yourself or put the shower down when you need both hands to squeeze the soap out of a bottle hanging on the wall, much overpriced!
Great price, great breakfast (and it was included in price), helpful staff at hotel, nice location, quiet, clean, free parking. The bed was just a little bit uncomforatble for me (too hard). I made do with some pillows from the bed and then I was fine.
We really admired this hotel after certain not so nice experience with other 3-4 star French hotels. It's excellent the staff and the hotel, very quite, very clean. Good location for sea lovers and those who wants to see the Provence in general. Just have to have a car for that. We liked everything
Very friendly and helpful owners; hotel kept very clean and tidy and good value breakfast. Hotel lacks charm, new and efficient.
Our stay was made very relaxed due to the wonderfull couple who own and run Terriciae.They made us so welcome even though our French was not so good!! The rooms are very comfortable and simply furnished. The breakfasts were fresh and very nice. The hotel is well positioned for sightseeing in Provence and Camarge with a charming village within walking distance.
Excellent Hôtel with very charming owners! Best location & value for money to explore the Provence with a nice swimming pool waiting for you at the end of the day!Very Good Restaurants in Mouriès.We will come back next time. Poor Wifi coverage in the rooms only..
Clean and functional
the kindness of the staff'', the promptness of the service perhaps to add light yugurt and tomatoes at breakfat- but it is a very individual need..the hotel was very good
Friendly hosts, good buffet breakfast, clean and comfortable room,nice swimming pool. Location in deserted area, surrounding of th swimming not very nice.
The welcome, friendliness and willingness to help of the family who run the hotel and their patience with our limited french; the excellent breakfasts; the fact that it was central to so many areas for sightseeing .Enjoyed our stay so much we hope to return, NO!!
Friendliness of the hotel staff made our stay.
The hotel was beautifully decorated,spotlessly clean, and the service from the owners/staff was extremely good and helpful. It is the sort of hotel that we would love to stay in again and will do so if we revisit this area. The hotel is very well situated for visiting the many attractions in the area and we did not have adequate time over the three dats we were there.