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It was quiet, the staff were friendly and the area was just lovely. The whole village, even though it is small, was really friendly and welcoming. The local pub, the local Edeka and the local tourist information board are all full of some of the friendliest people you will meet.
Lack of soap in the bathroom.
Very quiet zone
Very nice location, close to the city but far enough away. very nice property and surroundings, good staff.
It was the cheapest I could find, and for the price it was quite adequate and clean. The only thing is, that the room was very cold when I got there and took a long time to warm up.
We expected a facility for an evening meal but this turned out to be an eating house at the bottom of the road.
Cleanliness, friendlyness of staff. Peace and quite. Transport links to Berlin. Local cafe opens late, shuts early.
Nice, quiet, good connection to high ways, close enough to Berlin
Very warm welcoming, very nice room. Most quiet enviroment.
I did`t have to much time but the place is nice and close to Berlin no
Nice and quiet, almost rural, location, solid connection to the center of Berlin. Very friendly and polite hotel staff. Cheap beer at the hotel bar :-). Small, but very clean hotel room including bathroom (take your own shower gel with you).
The hotel is very clean
10 min from S-bahn station, room is nice and clean. breakfast is fresh and good. on Sunday evening we had to wait 20 min near the hotel doors until hotel staff arrive and open the doors.
Price, location, view, breakfast. It was very warm in the hotel room. Too warm. The bathroom tub didn't drain well, and it was a hassle to get in/ get out of it. Concierge was not very helpful.
Location is great, price was fair, view was good and bed was pretty comfortable. Room setup is kinda funky... The shower is open to the room with clear glass doors all around which would be a bit awkward depending who you're traveling with. There's a curtain to divide the room but it still weird... Cleaning is sub-par. Bleach stains on the floor never look good. Sink wasn't draining which was an easy fix for us but the faucet was hanging on like a loose tooth. Overall the room we had needs a good once-over. That was one of 1000+ rooms available so that might be different than many others.
It didn't take me long to figure out that customer service was not a main priority. I had to ask to have my air conditioner checked three times before they moved me to a different room. It was clearly an inconvenience 2 the customer service desk to do this. They also had me pack up all of my things and bring everything all the way down 28 floors before they would tell me where my new room would be. It would have taken a lot less time just to know and put my things on a cart and go directly to the room I was being transferred to. They did not say sorry for the inconvenience or anything. I even checked out a day early and they didn't even say anything about it. It was almost like, they looked at my situation as though it was my problem and why should they do anything for me? The fact that the staff did not care. The hotel is completely surrounded buy a square that smells like garbage and urine. There were protesters and police officers everywhere. Until late at night I could hear chanting over and over about Middle East War.
The Internet connection was not good. The speed was low and the connectivity was lost every now and then. To begin with, for a hotel like yours, it's already unacceptable that the Internet is not included in the price.
The location in combination with a room with view The price of the WiFi use is crazy!
location, close to shops and public transportation checking in reminded me of Las Vegas. Very slow and long lines. Rooms were very small. Toilet in closet like room next to shower with glass.
Excellent location with access to the trams, S and U bahn. Comprehensive breakfast that was more than adequate. Awkward transparent walls around the shower with only a white curtain surrounding it. Makes it a bit awkward if traveling with a friend.
Location was great.... Loved the spa. The rooms are very comfortable. No free internet.
Stay on an upper floor for a great view of the city. Arrived early on our first night and even though we were staying 2 nights, charged 2 euros per bag until our room was ready. 8 euros total. Also the internet was not included in the price.
Very good location. Close to everything Rooms are a little small
Staff was extremely helpful. Location. Great view. Tidy no fuss rooms. Price. Wifi sucked. (plus it cost 9€ a day— they were apologetic and did make adjustments.)
The location was amazing! We didn't even realize there was a Ubahn station at the edge of the hotel with cars going through the center of the hotel until our second day there. Brandenburg Tor was only a short walk away. the staff was friendly. I heard the breakfast was expensive, so we walked to the nearby cafes instead. They claimed you could control the temperature from the TV, but we couldn't cool the room down any.
Modern newly built hotel in the center of Berlin near to all sightseeing places. No wellness center or even a small gym with a few cardio machines.
Excellent hotel - friendly and helpful staff; great location. Hotel bar and restaurant expensive
The staff was very helpful in assisting me with directions to different city locals, and with the use of the city transit system.
I liked the furniture, the atmosphere, the friendly staff, the room. The lobby is very wide, full of light and space: it makes a very good impression at first sight. Our room was confortable and well equipped. Good connection with the public means of transport. In front of the hotel there are an underground station and a tram station to go to the city center, the Prenzlauer Berg and to the Schoenefeld airport. The breakfast buffet is rich and tasteful. I even received greeting from the staff for my birthday. Everything was ok.
good room sizes, well decorated and appointed, comfortable bed and great bathroom with both shower and bath, quiet but centrally located for Prinzlaursberg where we needed to be. Train station 1 min walk from entrance takes you all round Berlin so great connections. I had smoking room, my son not, but the lifts only operate with the specific room keys so he couldn't come visit me in my room (6th fl he was on 8th) so we always had to meet up on ground for first floor. Otherwise was perfect stay for us.
The hotel has a lot of amenities the rooms are super comfortable and it's very modern. Also the S station is right across the street. Their 14th floor bar and lounge is great too. The shower let's the water out into the bathroom floor not a big deal but it can be annoying. Most of the tourist venues and restaurants are a little far
Loved the breakfast. Parking garage is under the hotel at €17 a day. Everything was clean, modern, and spacious. Public transportation is right outside. A short walk from the Europasportpark. Wi-Fi limited to 2 devices peer room, and once we tried to logout one and login a third device, none of our devices could connect. Extremely disappointing especially when everything else was so great.
The cleanliness of the rooms. spotless. very helpful & friendly staff. great breakfast. Location. I would have preferred to be closer to the main part of prenzlauer berg.
The room was extremely quiet, and the beds were very comfortable. There is a lot of construction on the trams immediately in front of the hotel, which means they cannot be used.
Everything was basically OK: nice cafe and bars on the 12th & 14th overlooking the East Berlin, very good breakfast buffet. clean and comfortable rooms. No free drinking water in the rooms, which is standard in other hotels of such standard. The wellness center in the hotel was opened from 9 a.m. instead of 7 a.m. as it is stated in the hotel brochure.
Super clean and modern. Extremely friendly staff that spoke fluent English.
They have an excellent breakfast selection, always replenished. Breads, pastries, meats, fish, cheeses, eggs, fruit, yogurt, waffles, cereals, a variety of juices. The concierge does a great job. The showers and soaking tub are luxurious. The Skybar is attractive. The rooms are very modern with artful lighting. I've stayed twice. While some might find it a little distance from the central city, it's right on a tram and a train line. This gives easy access. The area has a variety of interesting points.
the hotel and the room are both great for the price. new bathroom, nice amenities, ac that works (a rarity in berlin), good bed, free wifi, decent gym, and a great hotel restaurant -- with a chef who has a Michelin star. The only real downside is the neighborhood. I enjoy exploring a new neighborhood so I tried this out..turns out it's not a neighborhood, it's an intersection -- and one without awesome access to other better neighborhoods. So that's the downside, and it's a big one since Berlin has a bunch of great areas to try.
Location - even far from the center, stands just next to the sBhan that gives you a lot of immediate options for travel The are very convinient and modern Very good breakfast !! Restaurant - good one at the entrance floor Late night Bar- until 02:00 am and convinient to the visitor instead of going far sometimes. The distance - sometimes not allow you to make a short visit in the hotel during the day, even with the S/U Bahn Conferences - sometimes big one can be cozy.., but you are out anyway ...
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Location Close to Friedrichstreet station Hotel Room should be cleaned better. We found dust on the floor and desktops near the bed. Courtesy of the reception staff can be Improved by simply saying 'Hello' when entering the Lobby.
Staff was wonderful. Clean ... great experience. Highly recommend this place. Will go back again when in Berlin.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Hotel was very well located. Close to main attractions, food and shopping and half a block from train station. Staff was helpful. We arrived early after a long train trip and they were able to acomcomodate us. Room was nice too. Room was very hot. We could not turn the heater down. We notified the hotel staff and they were able to lower the temperature a little bit but it was still warm. I woke up with a headache every day. It was the only inconvenience.
Location is great. Friendly and helpful staff. Great breakfast. Clean and very nice rooms. Next to great restaurants and transport. For a 5 star hotel, It seemed to lack some normal things would expect from them. The pool and exercise room were a bit small. No spa or other services on this. No doorman or service staff to bring up luggage. Concierge was only on duty for half the day.
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Very nice room with nice amenitites Location was difficult to find.
Very clean, very convenient location at train station, many restaurants around, centrally located. Did not eat at hotel at all. Could not get late check in. Did not try eating at hotel, many options just outside. Best was Dean and David salad bar... very fresh and many variations, just outside on a parallel alley.
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The hotel eas close to downtown. Breakfast expensive
Very nice and calm atmosphere. Friendly and helpful staff. Very nice room the wiev over Tiergaten/Zoo was extremely nice. Because of its location its very easy to acces the town both as a pedestrian as well as by car and by public transportation.
close to city centre-zoo etc I would reccomend the hotel for kids policy / special offer also helps
clean, friendly staff
The bed and pillows and quietness
A perfect location for my purposes; the room design and interieur; view (the zoo), friendly hotel staff. 24 Euro for breakfast is on the edge (compared with NH-Hotels in Berlin); "strange" smell near the lift on the 7th floor.
location is excellent, rooms are very comfortable, good hotel facilities
Excellent standard and good location.
Breakfast was perfect Several seminars were in hotel simultaneously. Crowdy.
They wanted a print out of my receipt for the hotel booking as I booked through kayak. I didn't have a print out so caused a minor issue at checkin
location nor free wifi
We had a great time at this hotel. The location is perfect and you can walk to a lot of different sites and the public transportation is really close, literally out the front door to get to one of the lines. The room was really quiet also. The bar was by far the best experience. We closed the Listo bar several nights during our stay and had a great time with the bartenders Jannick and Ole and the other bar staff as well.
Very nice place to stay Breakfast is extremely expensive.
Executive club previleges were great.
Location is great and view from room overlooking Gendarmenmarkt is fabulous and almost worth the price Expensive and restaurants are not that great
Organised, cleanness, quite atmosphere, the amazing & comfortable location & the staff kindness). I didn't like that the internet is costly chargeable (This old system doesn't exist anywhere in the civil world anymore). The welcoming is not special (No welcoming water, fruits.....).
Very good restaurants and cafes close by. Many attractions within walking distance (Brandenburg Gate, Museum Island, etc.). The hotel charges 25 euro for in room internet access, and for the cost of the in-hotel laundry service, you can purchase a new wardrobe.
Clean , reception decoration , nice staff , so many TV channels , real good curtains reflecting the sun very good. No water to drink in the room Separated beds for a couples Expensive breakfast No one answering the phone in the reception for many times The rooms are so small WiFi isn't free In they end , it's very normal 4 stars hotel nothing to impress.
Very good breakfast and really good beds
Wi fi charged additional
Very good for my taste. The breakfast was wonderfull and had almost everyting. It had a very good bar (live music) for the night. I believe internet access should be free. TV should have more channels in english.
Service and bar Internet is way way over priced, even for a business guy whose company pay for it
The pillows were a little thin.
Bedroom was excellent, good size, nice decor, great TV. Athmosphere in lobby area was buzzing.
Very enjoyable. I think that a separate shower cubicle should be provided rather than having the shower as part of the bath. The older clients, possible with arthritic joints, could find stepping in and out of the bath a shade uncomfortable.
I have stayed at the Grand Hotel Esplanade since it was built and it has maintained a high quality product; all rooms are comfortable and the staff is very supportive.The 100 bus stops a block away and will take you to touist destinations, get a transit pass at the train station to cover the days you will be going around. Although the hotel has enlarged the gym, it did so in removing some of the amenities such as the aroma therapy room, the juice, etc. bar, and the pool was too cold this trip. I also miss the frendly and delicious rstaurants that were previously available. Nevertheless, I would likely opt to stay there again.
The bed was lovely, the room spotless and the staff helpful to a fault. Harry's bar was also a lovely place to sit outside and relax with a drink. The view could've been a little better. Paid for a view of the canal but got a room overlooking the glass roof over the forecourt and could barely see the canal.
Excellent front desk service - Tip on a very good restaurant - Sant Moritz
Nice warm feeling around hotel little bit far from city centre taxis extra cost
the design, layout, view from the room and the comfort made the stay relaxing.
Location was amazing. Lack of air conditioning, though I gather that's usual for Germany.
aquarium Staff not as professional as I would have expected - we arrived early and left our bag, were told they'd phone when room ready so we went for walk in snow and never got call. Also concierge tried to charge us for free internet.
Great location near the museum island and Alexanderplatz. Friendly and helpful staff, original setting with huge acquarium in the hall. We had a double bed but it was actually two single beds joined together, uncomfortable gap between mattresses, not to be expected for a hotel of this level.
The view of the aquarium from the room was super! Good location. The bar was a little pricey!
service staff was very helpful and polite, above expectations room could be warmer
The staff, the balcony, the room and the aquriam.
Staff were efficient, friendly and accommodating. Our room was very comfortable and well designed. Room service and breakfasts were excellent.
The magnificent aquarium, very helpful and polite hotel staff, very close taxi station, nice ambiance of the lobby the room temperature can be warmer, not enough english channels on the tv
The atmosphere and ambience of the hotel was amazing. All the facilities where top class, in particular the spectacular 15m high aquarium within the lobby area. this is well worth a visit alone.
the fact that a 5 star hotel did not include slippers and bathrobes in the room, and that the furniture was at ikea-level standards
We loved the hotel...great location, beautiful decor, comfortable and clean, plus the Aqua Dom view was outstanding! We'd stay here again in a heartbeat (and we will be back!) Nothing!
the aquarium is spectacular and the hotel at all is very modern; location is very good but still quiet (Museumsinsel) and for two to three nights the place is nice, many different restaurants, excellent breakfast rooms are small, no luggage service (you need to get your suitcases up yourself... and out again to the taxi... 5 star??), atmosphere of the main hall is like a 'railway station' - very strange acoustics and a kind of cold,
I liked the location, the modern decor, the very friendly staff, and cleanliness at a low price.
Room was cool (no COOLING or HEAT, though!). Lobby etc cool when you weren't stuck because the elevators weren't working. The transit pass is AWESOME, however... IF you can figure out where/how you're going. SHIT INTERNET! No AC or heat! I spent most of my downtime/travel planning at the Menninger hotel about 50 metres away. FREE internet for ALL (FAST, actually works) in their bar...so spent my $ there, instead of InterSHITTY.
Attention to detail. The daily brunch (included in my reservation) was spectacular - the food was not only plentiful but also delicious. On my birthday, I was served champagne with breakfast. Staff. Each staff member was courteous, helpful and most importantly, dedicated to service. If they did not know the answer, they would find it for you. Spa. After my conference I booked a day at the spa - the massage and facial therapists were professional, most capable, and pleasant to spend time with. Food. The onsite restaurants had expectional cuisine and the service was equally matched. I was a guest at the hotel for 5 days/4 nights. My mini-bar was not restocked for 2 days. There were no washcloths (which Americans use); however I was able to obtain them from the spa. Each day you had to create a new WiFi password.
Friendly service and great location. Uncomfortable beds, especially for a 5 star hotel. Breakfast is very over priced and mediocre.
The service level of your staff!!! excellent!
very nice comfortable hotel.reception.food.and launge nothing
The hotel is situated in the heart of Berlin and the connection to the international Airport Tegel is very good. The quality of the food, in several restaurants they have, is good but not very good. Therefore the prices of the dishes are way to expensive.
Location of hotel,spa drinks/meals costs high
The dining was great.
Location and helpfulness of consigiere services...landmark and historic hotel
Kayak provided me with an amazing deal to stay at the Adlon Hotel! The room was spectacular: clean with awesome features Like temperature control, super comfortable beds (the most comfy beds I've ever had in a hotel). Breakfast was included...a stunning breakfast buffet including luxury features like Caviar...as well as champagne, Asian fried rice...a lovely buffet!! Our stay at the Adlon was unforgettable and I'm already looking forward to returning there one day! The Adlon hotel is a pricey hotel. Even the prices at the bar reflect that! Nevertheless an awesome place to stay if one likes luxury, cleanliness, and extreme friendly attentiveness from the staff!
It's truly a 5 star hotel, it makes your life better! The Bar (itself) in the lobby couldev been fancier, the hotel has A gorgeous lobby but the Bar is just ok. Ritz Carlton has a nicer bar(americain)
It was a marvellous experience from arrival to departure and I would not hesitate to recommend to friends.
Was very impressed by the care, attention to detail, and understanding of the staff at the Adlon Kempinsky Berlin. Sheer luxury not only in material terms, but in humane ones, too.
Great location, close to train station, close to all of the tourist sites, close to nightlife and restaurants Floors were pretty dirty, it was a little pricey, tv acted up at times, only one shower head setting worked, no directions on how to use room ammenities such as tv, ac controls, ect
Gorgeous decor and incredibly friendly and helpful staff - they were so good to us! We arrived well before the check in time started and they were still able to get us settled in to our room within minutes. For some reason, we were put in a room with two single beds? But honestly, we were so jet lagged it didn't really matter. The beds were VERY comfortable as well.
Great value for my money and nice facilities.
Comfortable room - very good service
Room service was great, location was excellent. The staff was not flexible or terribly helpful - other than the concierge. Was surprised I had to pay for wifi in a hotel of this quality.
The great location of the hotel, perfect for sightseeing and shopping.The rich breakfast, and also the helpfull staff. I think the room was a little bit small.Apar from that,all other aspects were from fine to excellent.A very nice and convienient hotel in generall
Wonderful hotel, good location, nice pool and jacuzzi
Lovely lobby, nice bath robes, the room was great! The pool staff was a bit snooty. The breakfast hostess tore up our ticket when we realized that breakfast was an additional 26 Euros per person and decided not to take it.
Comfort, design, location, elegance, exellent food in restaurant, excludingly comfortable bed, good service
The location. Lack of coffee and tea making facilities in the room.
The location was optimal.Breakfast buffet was all one could ask for. The concierge Mr. Lindner was especially friendly and helpful. I definitely would choose to stay there during my next visit.
Cleanliness , friendly staff, location , breakfast /food,very helpful staff Location of the room in proximity to the elevator Not enough towels, shampoo and conditioner Paying for the internet ,( not a big deal , but the fact that it's not free is annoying!
excellent hotel in former east--good central location; staff friendly and efficient. garden view rooms are quietest and pleasant.
The position of the hotel We were dissappointed there was no tea and coffee facilities in hotel.
central location no coffee making facilities, no kettle
This Marriott is like the hundreds of Marriotts, nothing special. Reikstag is 10 min walk, the main shopping area is 15 min by car. Rooms have lots of space, big windows, comfortable beds.
Cleanliness, location Resturant was not a good value
Nice location, just 2min.walk to the subway station. And we could see the Brandenburger gate and the parliament from the street in front of the hotel. Room was large enough to relax and very clean. The receptionist was so kind and gave much information about Berlin. Nothing.
Location, facilities The rooms were not cleaned weel. Children's menu: quite poor including quality of food.
Excellent location for a citytrip, near Potsdamer Platz not far from the Brandenburger Tor and the Reichstag.
Finding the hotel and parking Goggle maps has wrong location of hotel
Great position, excellent breakfast buffet, friendly staff
Great location, great room, great breakfast... Not enough time to use the gym and the swimming pool...
Comfort staying in the most important part of the city
I had access to the executive suite which was incredible. The shower was amazing and the TV was very nice. The staff was very helpful and friendly. We felt right at home.
We were waiting for check in and check out one hour. It is not possible in 5 star hotel, staff in the kitchen was not friendly,
A geat Hotel close to Brandenberg Gate and Check Point Charlie Rooms was the best comfortable and the bathroom was the best facility that I have ever seen. Food was great will go back again in time for the Kris Kindle Mart in the end of November. Greg Greenwood ECC
The location, the acces to U-bahn, the service
The location was great! Checkpoint Charlie is right around the corner and the Brandenburg gate/Reichstag is easily within walking distance (10-15 minutes). We had a Deluxe room which was on the next to top floor. It had a big walkout patio with a good view of the city (great for our dogs). All of the other standard rooms had a tiny 3'x3' balcony. The room itself was very spacious, clean, and better than I expected. And last but not least.... the breakfast buffet was probably the best I've had in a hotel in Europe while traveling over the past few years. It was wonderful and we were very pleased with our stay. I cannot think of anything bad to say about our stay.
convenience of location The toilets for the ground floor are on the first floor
location was very good
comfortable, relaxed, good service Breakfast very expensive
Good location, clean room, value for the fare.
Location was very good, central, close to sites and very close to U-bahn (underground), which made the city very accessible. Information desk in lobby was very helpful and booked tickets for a show for us, gave map and directions and was very pleasant and helpful-sir, take a bow! Safe in room was very good and no charge. Comfy bed, great shower. Good all round. Didn't eat there, so cannot comment on food. Staff at initial check-in could have been friendlier, all staff after that were very helpful. We were charged €6 for large bottles of water left in the room. One would think a hotel of this standard could include this as complimentary.
location was great. room was very comfortable. no free wireless in rooms
Clean, comfortable and excellent location