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Convenient location for airport and exhibition centre
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Friendly and helpful staff No access to watch UEFA Champions League football!
Nothing Far too overpriced at conference season. Feel being ripped off.
wonderful hotel & proximity of departure terminal
location, near airport terminal altough short, but very cold walk to and from terminal
Very well located hotel with direct access to the Airport Terminal
the profissional atendance
Excellent clean room, excellent beverage and diner facilities None
It was an excellent hotel which was very convineint
Very nice hotel. Staff much polite.
Cleanliness The bar area was not inviting
The kindness and availability of all the employees, the place where the hotel is located, closed to the subway and the city center.
A new and modern hotel, comfortable room with a nice design. The sauna is great! The breakfast was good.
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
Very helpful staff and beautiful location Bedroom very hot - needed air-conditioning
The location. The fitness room or Gym was small
nice surroundings, close to town, excellent and helpful staff, excellent breakfast, clean and nice room, clean and nice hotel, very good overall impression no complaints, just remarks : sauna was closed due to the low occupation of the hotel. could be opened against payment. hotelrestaurant was closed during the weekend.
Free internet access It should have been made clear at booking that there is a charge for parking. Bed was narrower than I would like. Shower temperature difficult to adjust between too hot and too cold.
Convenient location. No UK TV channel.
Friendliness and efficiency staff, Excellent convenient location
All ok nothing other than I'd expect for an overnight. I arrived late and there were no food facilities at the hotel.
loved the room, breakfast and tea corner being available all of the time.Reception staff were excellent, friendly and helpful.Loved the free wi-fi The tea water could have been hotter , other than that it was an excellent stay.Wished the shuttle had been there as we had to pay for a taxi and one reason we chose the hotel was the availability of the shuttle which is advertised on the website
The breakfast I got as take away (no time to have it at the hotel cause I had to leave early) was really good. Misleading information regarding the airport shuttle to Düsseldorf Airport. It can only be used if there are more people who need the shuttle, then they can arrange something. It isn't like when you are at the airport you just call them so they could come and pick you up there. They also just don't bring you to the airport unless you arrange it far before you need it and if there are more than 1 or 2 persons that need the shuttle at the same time as you do.
lack of facilities. eg no adaptors for uk plugs. difficult to find hotel entrance
Coffee and cake 24 hour
The workers at the desk went above and beyond expectations in helping me with directions to the airport.
Crisp, clean, bright room. Large sauna available for private guest use. Extensive breakfast with large buffet choices. Friendly, accommodating, English proficient staff. Since there was only one bed (no choice of two double beds, unclear in reservation interface), we required two cots for our children, ages 10 & 11. . Extra fees came to over $150US over 3 nights.
Food in the restaurant was very good as too was the breakfast which is served in the hotel. No WiFi available in the rooms on the top floor. Rooms are small and basic and the reception closes at 21.00 (not manned most of the time).
Cleanliness, quiet surroundings, proximity to restaurant Would have liked ac
The excrellent service and hospitality I booked a smoking room, but the room I got was not
Advertises with parking, but there are only space for a few cars.
Pleasant staff. Nice personal touches e.g. interesting antique newspapers on display. Near U-Bahn. Old-fashioned German-style toilet in room! (I know this is Germany, but thought this type was discontinued years ago).
All normal, kind staff
Locked garage parking Old and basic, restaurant closed.
Breakfast was very good and friendly staff in the morning - great improvement on the "welcome". Poor welcome, felt as if we were not expected and were interupting them...room was very utilitarian, but clean and tidy...but not at all "cosy".
The mattresses are horrible - way too old and soft. The sink in my room was leaking and despite my complaint, no one came to fix it.
Very comfortable bed in a lovely, large room. Secure garage parking space at no extra cost. Lift to all floors The coffee served at breakfast was dreadful. Most unusual for Germany. No hot drinks available during the day or evening. Hot drink making facilities in the room would solve this. Rooms facing the road were incredibly noisy. Those facing the back are great.
The hotel has a good connection with Duisburg, tram 901 brings you nearly at there frontdoor,.a bit faster but you have to transfer on tram 102.The latter, is a bit faster. Some guests were a bit loud, but the hotel was for mine purposes, value for money. Just a 5 min. walk brings you to the old town, where you can find restaurants. I recomend Bistro Medici at the Lohbergstrasse, very friendly staff, and money for value.
This hotel needs an urgent renovation!
Very good hotel. Staff was friendly. Room clean. Easy check in and out. Right on streetcar route so public transportation was good. Breakfast was excellent - made to order. Would stay again. Went for loveparade and was not a good experience given the death and injuries. Sad.
Nice good place,free sauna and pool.
Quite good adjacent healthsuite Room was clean but geting a bit old and dated
Great sauna and pool, friendly staff. We had a very small room (room #8)
A fantastic old house in a nice location with freindly and helpful owner(s). Everything was fine, stairs are steep so no good if your have mobility problems.
People and relaxation possibilities
Staff were helpful and friendly, good continental breakfast, good wireless internet, clean and comfortable room and bathroom
Good location for us, price good. Breakfast was big and nicely presented every day. Location to get local tram to and from town (uphill) excellent.
the ease of getting checked in without have any contact with the staff i couldn´t connect with the wifi
It was a very quiet location, and the biggest Plus is Hotel Vitale next to it. We could use swimming pool and sauna and facilities for free. Breakfast was very good. In general nice and pleasant. Thank you. Personally I never saw any staff in the hotel. May be Am Oppspring is the part of Vitale? Then it explains everything. We loved the stay in total, but we originally asked for the child's bed and never got it, because there was no one around. For the rest nice place. Thank you.
Close to airport and downtown. Service was great. Thought price was a little high.
The location of the hotel is very strategic
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
clean and comfort no
Rooms very well appointed and comfortable. An excellent hotel
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
location, breakfast, concierge staff were slow in solving problems
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
I will return--very good--
Starched linens Environment
Pleasant staff and clean room. Arrived late due to flight delay. No food available in hotel and all town restaurants closed.
The staff was extremely polite and helpful. It was real, not faked.
Centrally located Old-fashioned, poor facilities
the service the noise from the truck outside the hotel
Hotel staff was very nice and helpful. I stayed in a double room which was spacious and had a very nice and clean bathroom which is always one of the most important features of a hotel room I look for, The only annoying thing with the hotel room was the shower was a bit faulty but the hotel as a whole was fine.
The staff at the reception are absolutely kind and helpful. Location for visiting downtown and for public transportation is perfect. Maybe because of the exhibition in Essen, but the price was extremely high. No any word english language is helping foreign costomer, that's no good.
Location convenient to local restaurants and shopping. Staff superb! Nothing was too much trouble. Highly recommend.
It met all my needs as a business person. I liked the space in my room and the good lighting (an area where most kotels fail) I like a small gym in hotels I stay in.
The hotel was close to the centre of the city, with many restaurants and shopping close by. this is an excellent place to stay while visiting the area.
I think the best part of my stay was the friendliness of the hotel staff. In addition, the buffet breakfast was very good. I thought that the price for parking was fairly expensive. A possible suggestion is to maybe have a parking pass for hotel guests that are staying more than one night.
this hotel needs parking
Quiet and comfortable. Great breakfast and convenient location.
The reception staff were very helpful and courteous. My wife was taken ill and they helped to get help as my German was insufficient. I had trouble connecting to the lobby WiFi with my Mac Book. This took me 30 minuted to sort out with the reception help. In the room there was no problem.
Could not connect to wifi
good location, reasonable price extra money for breakfast
I attended to the famous iranian signer GOOGOOSH So comfortable
Quality of the room compared to the price (very good), friendly staff, great cocktails!
Comfortable bed plus convenient location and decent breakfast...
The food was super!, Very nice bar, with good barman and they have a huge collection of whisky
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
The bed was excellent. I loved the linens! none
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
Great location close to the airport. Nice clean hotel with clean room. Pleasant and nice staff. Shuttle service to the airport not available during the weekend.
Wifi gali the All day never have The Internet wi Fi
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
My hole experience was excellent at this hotel!
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
staff bedbugs, air condition noise and not cooling enough
the design nothing
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
The service from the staff went beyond expectation. All of the staff were professional yet friendly and helpful. A wonderful experience. I enjoyed everything about the Sheraton and will stay there again.
The front desk staff are really nice, helpful and approachable. A little bit too expensive on little things like small pack of peanuts and beverages which I recon should be free.
Excellent service and friendly staff Nothing
sitting on the terras adjacent a beautiful park for lunch and dinner enjoying light meals during terribly hot summer days.
Everything was fine and the staff very helpfull
clean The service at the bar was very slow in fact we ordered 2 coctails on saturday night and even after half an hour we still hadn't got them so we told the girl not to bother and went up to our room. Also refills of coffee, sugar and milk in the room weren't done and the staff explained that they had problems with the mini bar staff
discreet ,knowledgable and hospitable staff not enough desert selection for breakfast,(fruits or sweet cakes etc..)
Room was excellent Bar and restaurant were too expensive. €8 for a half litre of beer and €23 for a breakfast was too much. I paid €23 for an omlette a coffee and an orange juice. Too much.
They did everything well but the place lacked some warmth and character
Overall an enjoyable stay!
The hotel bar and food were excellent N/A
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
The breakfast is just mervellous! Good location and connections.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
Near the train station
Good comfort and very nice staff
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.