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The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
Great food! Nice pool.
there was a problem with the e-keys. they didn't work.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
The location near the park Distance to reception from frontentry too far
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Very nice location in the "Kurpark"
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Nice place for business trip
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Extremely good restaurant (especially for breakfast).
One of the nicest hotel rooms we have ever had. All staff friendly, courteous and helpful. Restaurant and staff amazing. No tea making facilities in room.
All > No.
Exceptionally friendly and helpful staff combined with tradition rich hotel and wonderful food in the restaurant. Minor issue with the strength of the wireless internet connection-- easily remedied.
cvery good breakfast and nice and big rooms Internet connection not available in the room (at least not in the depandance were I stay).
The food is world class Internet access was intermittent
Very friendly staff, hotel room is very clean... very high value for money
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
kindness of staff see before
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
Very comfortable historical hotel in the center of the city
Historical very lovely guiet hotel with friendly staff . Good location.
The hotel's germany traditional style and location (near to station) were good.
The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .
A genuine castle with updated facilities Room was quite small. Restaurant food was not very good-overcooked and too salty
Children can roam in a fantasy world in the play area and the ruins of the old fort. Safe and free parking. Easy access from the highway. An oasis for travellers with children.
The old walls, the atmosphere, a very nice romantic place, I am sorry that we didn`t have time for a longer stay!! I had problems with the gate, I didn`t understand how to get inside.
Walking through the castle ruins was amazing! There needs to be a fan in the rooms, I didn't get much sleep due to it being so hot and stuffy in there.
Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.
A wonderful hotel in an old "burg". A very good restaurant. Nice location and a wonderful view from our room.
beautiful setting and fun to be in a castle staff was ok but the girl was a snot
very quite and calm, good breakfast. Value for money I missed a bathtuub, also the TV was a bit old fashion and there was only one English channel
The hotel was excellent and the surrounding countryside and towns and villages were just lovely. A great short stay. We had a meal on our first evening (Friday) after arrival. Whilst not busy in the restaurant, they did have a party in and the service was incredibly slow. However, the food was wonderful and the staff very gracious about our long wait, so it was very easy to forgive.
Nice big rooms. the restaurant was good. Lots of green space outside. It would be nice if the hotel could lend out for example tennis rackets. We were not able to play tennis because we did nor have tennis rackets and the hotel did not have anny despite there were 3 tennis courts there.
Very good price for the quality of the hotel.
Peaceful and green surrounding. Really nice place!":) ---
Really nice and clean , good swimming pool , great choice of breakfast
service, big rooms, clean, great breakfast (served on the table), on the spot 2 baby cots organised restaurant closed (low season, only a few customers in the hotel)
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
clean, good location, next to the univercity, good prices
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Clean, good location, very nice breakfast included in price. Very very small.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
It was close to the town Not enoough parking space had to park out in the street and pay
breakfast the room (305)
The setting was lovely. This stop over was in conjunction with a Family Reunion and our visit to Oberswein on Sunday for a church service. The dinner and breakfast were delightful. Your wait staff is charming. The night desk clerk had difficulty is locating our reservation for two rooms and the morning clerk had issues on check out caused by the check in process. It was, however, handled well. Thank you.
Extremly friendly and helpful staff bed could have been a little more comfortable
Everything was fine.
The cleanliness of the hotel and quiet place. The mattresses were not very comfortable.
The location is great, access to the train station and shopping is in walking distance.
Very nice place, very friendly service. Only one extra pillow in the room, only one bottle of shampoo, very disapointed to be moved to a different hotel, even so this one was confirmed, I did not enjoy having to pack up and move for one night.
spacious, clean bedrooms no tea/coffee facility available in bedroom
The location in the middle of old Butzbach is great. The breakfast area is unique, as it one level up from the street, with large windows overlooking a lovely patio, and part of the town. Good selection of food for breakfast. My room was lovely, updated, airy, and clean, mini frig. with mini bar. and large TV. Parking is no problem, in an indoor garage. The entrance for parking is behind the hotel
Very clean, big rooms, very good breakfast, parking at the door of the hotel WiFi in rooms, now only in lobby
Pleasant, helpful staff.
Good breakfast Good beds with clean bedding No-one on reception. All doors locked by 7pm - very unwelcoming. Necessary to call on mobile and wait 30 minutes before anyone arrived. Not secure parking as gates didn't close
great location and perfect for what we needed that night. Would recommend it to anyone.
Friendly personnel at the front desk
Helpfullness of staff
The restaurant was closed- we had a rather long way to go to find another!
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
10 minute walk from the train station
we liked to stay there, good food and good breakfast
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
Helpfulness of staff
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
The location is very central. The atmosphere is friendly and makes you feel at home. The room was very clean as the rest of the hotel and the staff was always friendly and helpful. No complaints!
Close to train station. Free internet. Room was very small. No minibar.
the breakfast was very good Smell of tobacco in the room
simple, but clean room no staff after 5 pm
I liked the closeness to the city park and city center. The hotel staff was very friendly and made you feel very comfortable. The rooms were comfortable and clean.
I liked it, it was cosy and quiet, everything was ok while my short visit. No
Wonderful staff, helpful and very interested in helping me get the most out of my visit to Bad Nauheim. suggested several tours and sights to see. I could not be happier. Food was very good in the German tradition and service was excellent.
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
Friendly staff, spoke english Room nice and clean but a bit small. No tea making facilities in room.
They have a fantastic hotel with a fantastic area.
The hotel is close to Autobahn and very easy to find, the parking space is good. The hotel is very clean and quiet. I had a Wiener Schnizel and a salad and it was excellent. Breakfast buffe was also very good. The cost for W-lan in my very expensive, 5 €/h!
Very nice, clean good organized hotel.
Pretty hotel with very clean rooms and nice food. Good beds with fluffy and soft blankets.