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Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
there was a problem with the e-keys. they didn't work.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
Great food! Nice pool.
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Very nice location in the "Kurpark"
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
The location near the park Distance to reception from frontentry too far
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Nice place for business trip
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Extremely good restaurant (especially for breakfast).
The Hotel Rosenau is a very nice hotel, all rooms with good comfort, free internet in the rooms, nice warm bathrooms, good breakfast. Also the city is very nice with nice shops and good selection of restaurants, Parking area is too small.
The restaurant was closed- we had a rather long way to go to find another!
Good service, easy parkingg, excellent breakfast, easy to find if you are driving. The third bed (additional) for a child was not comfortable.
Friendly personnel at the front desk
Helpfullness of staff
10 minute walk from the train station
I didn't like the fact that there was a smelly dog lying in reception when I got there that refused to move. The receptionist - an aged gentleman wasn't very forthcoming with information or of any assistance, parking was horrendous. The 'shower room' was an after thought within the bedroom, which was little more than a trickle. I was kept awake by the television in the next room being too loud, and was woken at 5.45 once again by the tv next door!! All in all I would neither stay there again or recommmend the hotel.
employees were extremely helpful and nice, i had a very nice room 201 with beautiful view of course the toilet in the middle of the room is not ideal
The hotel's germany traditional style and location (near to station) were good.
Friendly staff and good location near shopping area No english TV or newspapers. Pillows very hard (foam) - I prefer soft pillows (feather).
Hotel lies about Airport shuttle service, cost $100 to get to the airport, not worth it!
kindness of staff see before
This was one of the most pleasant places we stayed. The room was immaculate, Frau Siegsmund, the owner, was extremely accommodating. She even offered to go to town with me to help me buy presents for my daughters. The meals were good and the dining room let us eat even after we overslept .
Very friendly staff, hotel room is very clean... very high value for money
Very comfortable historical hotel in the center of the city
Historical very lovely guiet hotel with friendly staff . Good location.
Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.
The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .
beautiful setting and fun to be in a castle staff was ok but the girl was a snot
The old walls, the atmosphere, a very nice romantic place, I am sorry that we didn`t have time for a longer stay!! I had problems with the gate, I didn`t understand how to get inside.
Walking through the castle ruins was amazing! There needs to be a fan in the rooms, I didn't get much sleep due to it being so hot and stuffy in there.
A genuine castle with updated facilities Room was quite small. Restaurant food was not very good-overcooked and too salty
A wonderful hotel in an old "burg". A very good restaurant. Nice location and a wonderful view from our room.
Children can roam in a fantasy world in the play area and the ruins of the old fort. Safe and free parking. Easy access from the highway. An oasis for travellers with children.
service, big rooms, clean, great breakfast (served on the table), on the spot 2 baby cots organised restaurant closed (low season, only a few customers in the hotel)
The hotel was excellent and the surrounding countryside and towns and villages were just lovely. A great short stay. We had a meal on our first evening (Friday) after arrival. Whilst not busy in the restaurant, they did have a party in and the service was incredibly slow. However, the food was wonderful and the staff very gracious about our long wait, so it was very easy to forgive.
Very good price for the quality of the hotel.
Peaceful and green surrounding. Really nice place!":) ---
Really nice and clean , good swimming pool , great choice of breakfast
very quite and calm, good breakfast. Value for money I missed a bathtuub, also the TV was a bit old fashion and there was only one English channel
Nice big rooms. the restaurant was good. Lots of green space outside. It would be nice if the hotel could lend out for example tennis rackets. We were not able to play tennis because we did nor have tennis rackets and the hotel did not have anny despite there were 3 tennis courts there.
clean, good location, next to the univercity, good prices
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
breakfast the room (305)
It was close to the town Not enoough parking space had to park out in the street and pay
Clean, good location, very nice breakfast included in price. Very very small.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
The setting was lovely. This stop over was in conjunction with a Family Reunion and our visit to Oberswein on Sunday for a church service. The dinner and breakfast were delightful. Your wait staff is charming. The night desk clerk had difficulty is locating our reservation for two rooms and the morning clerk had issues on check out caused by the check in process. It was, however, handled well. Thank you.
Everything was fine.
The cleanliness of the hotel and quiet place. The mattresses were not very comfortable.
Extremly friendly and helpful staff bed could have been a little more comfortable
The location is great, access to the train station and shopping is in walking distance.
Pleasant, helpful staff.
Very nice place, very friendly service. Only one extra pillow in the room, only one bottle of shampoo, very disapointed to be moved to a different hotel, even so this one was confirmed, I did not enjoy having to pack up and move for one night.
spacious, clean bedrooms no tea/coffee facility available in bedroom
The location in the middle of old Butzbach is great. The breakfast area is unique, as it one level up from the street, with large windows overlooking a lovely patio, and part of the town. Good selection of food for breakfast. My room was lovely, updated, airy, and clean, mini frig. with mini bar. and large TV. Parking is no problem, in an indoor garage. The entrance for parking is behind the hotel
Good breakfast Good beds with clean bedding No-one on reception. All doors locked by 7pm - very unwelcoming. Necessary to call on mobile and wait 30 minutes before anyone arrived. Not secure parking as gates didn't close
great location and perfect for what we needed that night. Would recommend it to anyone.
Very clean, big rooms, very good breakfast, parking at the door of the hotel WiFi in rooms, now only in lobby
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
we liked to stay there, good food and good breakfast
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Helpfulness of staff
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
All > No.
One of the nicest hotel rooms we have ever had. All staff friendly, courteous and helpful. Restaurant and staff amazing. No tea making facilities in room.
cvery good breakfast and nice and big rooms Internet connection not available in the room (at least not in the depandance were I stay).
Exceptionally friendly and helpful staff combined with tradition rich hotel and wonderful food in the restaurant. Minor issue with the strength of the wireless internet connection-- easily remedied.
The food is world class Internet access was intermittent
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
They have a fantastic hotel with a fantastic area.
Very nice, clean good organized hotel.
Pretty hotel with very clean rooms and nice food. Good beds with fluffy and soft blankets.
The hotel is close to Autobahn and very easy to find, the parking space is good. The hotel is very clean and quiet. I had a Wiener Schnizel and a salad and it was excellent. Breakfast buffe was also very good. The cost for W-lan in my very expensive, 5 €/h!
Friendly staff, spoke english Room nice and clean but a bit small. No tea making facilities in room.
good value for the money the staff speaks only german
I like the breakfast the hotel provides every morning. Not really.
It was basic but clean, sufficiently equiped and the food was good.
The staff was very accommodating and friendly, made me feel like home. Breakfast buffet was lovely and service great. Hotel is being renovated and certainly can use updates on the second floor, paint, carpeting, etc. When I showed my husband the pictures I took of the room upon my return home to the US he thought it to be very plain. Since I extended my stay for a total of twenty days I would've like to have seen a price reduction but it wasn't offered nor available. It would have been a nice gesture, oh well.
I was here for my daugher's University .The hotel is centeraly located to shopping district,close to train station,on one of the main avenues.It is clean,quiet and has a wonderful & rich breakfast service.People at the front desk are very attentive and helpful.Good choice for a stay.
Cleanliness, friendliness and helpfulness of staff and ample breakfast with good restaurant for other meals. My particular room needed thicker curtains to block out the street lights.
Very friendly helpful staff, clean spacious room, good breakfast. Unfortunately my room was located next to a very noisy elevator. Quite pricey.
Good hotel. Nothing special, but comfortable. Good breakfast.
I enjoyed the breakfasts, and the convenience Elevator only goes to the third floor, found used panty hose on floor upon arrivial
Staff were very kind and helpful.
Staff helpful and friendly. Good location Internet access not provided through hotel