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Breakfast was very poor. Definately not a 4 star hotel
Size of room, friendly staff Location, toilet in room had a sewer smell all three days even though it looked clean, every evening we would get a smokey smell in our room, was told it was from outside burning in the area.
The staff were friendly and helpful, the rooms were very spacious.
The service was very good. The restaurant was excellent. Breakfast everyday was a treat and delicious The bedding was a bit hard. No clock in the room. The shower was very tight and slippery.
Good location for CIS Nola wholesale area. The water temperature in the shower - fluctuating from very cold to very cold every 30 seconds. Plumbing needs to be updated.
The staff was extremely courteous, rooms are spacious, good restaurant, real value for money. only thing i noticed was that the wash basin in the bathroom was not draining properly. apart, great hotel to stay.
Very good. Staff generally, good, swimming pool nice. However the location, was a bit out of the way, even for local facilities, and reception did not give the best information. No map of the local area, they did book taxis however they did not communicate very well, when there was a change of driver. We also had to ask for taxi rates in advance. These should of been know and volunteered. Coffee\Tea at breakfast was undrinkable, the water was so hard\thick. Even using your own tea bags it was far too oily???? I don't know why, a coffee from the bar was fine, or indeed a kettle boiled in room was fine.
I would like to congratulate Mrs Aprile Albre at the reception, for her proffesionalism. She was very helpful and very polite helping us out from the moment f our arrival The Air Condition I room 220 was not working properly and the temperature of the water in the shower was not stable, going from hot to cold in just a few seconds. The worse of all was that we have asked a change of one of our rooms from double to triple, and we got charged for it (almost on the standard cost) but for the 2 first days we had no service for the 3rd person! (Towels, pillars, bed sheets water glasses etc), and the 3rd bed was just a chair which was opened and became a bed.
The hotel is situated in a quite area, which leads to restful sleeping A second course grilled fish was inadequately cooked, which actually spoilt the rest of the good dinner
A typical Italian business hotel, also suitable for a family stay. Excellent staff providing a high level of service throughout our stay. Could improve the showers.
Staff is very attentive to the needs of the clients. Dinner served at the hotel restaurant was very good and very reasonably priced; however, we cannot comment on the free breakfast since we were too rushed in the morning to take it. Hotel offers modern amenities in rooms. Hotel room was very reasonably priced.
The hotel is quiet, clean, and comfortable. The staff tried very hard to please. The staff was very friendly. The staff was, at times, slightly overly attentive.
The staff were very attentive and the hotel was in a great location and suited our needs. Not applicable
The staff were very helpful and welcoming. The location is good with lovely views
Every thing was spot on made really welcome and treated as kings and queens Only bad thing was the shower was really small
Staff made us feel very welcome.
wonderful newly built (2007) Hotel, that looks and feels like a historic Grand Hotel. Perfect service, maybe even too caring.... Rooms would need an upgrade, and the bathroom one more shelf.
We were struggling to find lost luggage. We spoke no Italian and the staff no English. In spite of all that they were extremely helpdful. We communicated using an online translater and that worked. Place and brand new and emaculate. The views are wonderful. It helped to have a GPS to find the place.
Big, nice looking place, food was pretty good. Price was good. A little creepy, as I was one of only a few guests in the huge hotel. No English spoken at all by staff. One guy was almost too nice.
nothing there was not a buffet breakfast, on the table 1 basket with 2 crossants, 2 toast envelope, coffee, every day we need to ask juice,fruits. dinner service bad the last night dinner the cook did the waiter service to us
English speaking hotel Fab food Breakfast was mediocre but filled a hole first thing in the morning. No bad points!
Modern hotel with comfortable, spacious rooms. Good breakfast. Hotel is located in an unattractive industrial area.
Friendly hotel staff; nothing was too much trouble - it was Easter weekend and there were few other guests around but they openened up the kitchen - offered us anything we wanted (even full continental breakfast when we got up late the first morning!) Nothing
Location a short distance from the motorway exit was very convenient, if not totally clear to find, and restaurant was not bad at all. Large bedroom but very bare of decoration.
Friendly Staff and Free WiFi was a huge benefit I would strongly recommend that you need a car to stay at the hotel as there is no pavement access so you are limited to where you can go once at the hotel.
The. Food in the restaurant was poor quality for a 'so called' 4 star hotel!!!
This is a good and quiet hotel. Very friendly staff, but it was a little bit difficult to talk with them - they mainly speak Italian, but not English. The room was clean. Very poor breakfast for 4 star hotel.
The staff was very helpful and courteous! They were able to communicate with us even though we speak very little Italian! The food at their restuarant was wonderful and reasonably priced! To be honest I don't remember reading hotel guest reviews. I booked primarily due to its location to Contrada where my wife's grandfather was originally from in Italy. So I left the review part blank.
Spacious and clean Room lighting poor
The kindness of the staff.
Nothing There were many things I didn't like. The breakfast in the morning was very poor. Only four slices of bread left, and rather dried out and sad looking bread. The butter tasted like it had gone off and the milk for cereal was warm. The laundry service was very poor also, and some of our clothes came back smelling of smoke. Not happy and would not stay there again.
Hotel is very well positioned, and easily accessible. Staff is very helpful. The bathroom facilities were lacking. Shower was without a curtain and hairdryer did not function.
Very good breakfast. Excellent rooms. Location far from city center. No Bus services or metro services to the hotel.
Very helpfull staff. Nice, clean and quiet room. Comfortable bed and bathroom. Easy to find from highway. I will choose this hotel again, next time.
We liked the fact that the hotel was clean quiet and very near to our destination.Very good and tasty breakfast and dinner and very helpful staff.Finally we liked that it had private parking and very warm rooms. It had a little cold in the reception and breakfast area in the morning.
The hotel offers a great stay for the business people who enjoy comfort, good meal in breakfast and free internet connection the internet connection was really bad, this can be improved, at least you can check your email, but no more then this (can not download attachments)
Parking, internet, restaurant.
I needed somewhere convenient late in the evening close to Naples and on the road to Bari and this fitted the bill very nicely! It was close to the motorway, clean, comfortable and good value for money. The staff were very helpful and friendly and the welcome they extended was warm and relaxed. The breakfast was not great, the selection was below average and the atmosphere was lacking in a sense of service!
Very nice modern hotel, well equiped, clean, staff is friendly, perfect breakfast It was hard to find the hotel because all the guide signs are for Holiday inn, there is no mentioning of the name Idea Hotel Nola
very comfortable room. Ideal foe business in cis nola
Situated inside the shopping center complex Vulcano Buono, covered parking space (garage), nice buffet breakfast, nice design of the hotel lobby, rooms and impressive shopping center in the shape of vulcano with "crater" event space in the middle. Wireless is available only in the lobby - they do not provide wireless in the rooms and charges are applicable.
comfortabe - clean - good breakfast - inside shoping centre - near our buseness in chis nola comercial centre nothing
Great architecture:mall, gardens,hotel,gim No shower curtain in the bathroom.Sound of the TV of our neighbor room