Would you like to save as your currency permanently or for this visit only?
location - resturants- see views- foods -spa- 3 fioors apartments.shoud have elevators-Service between lobby & rooms is very fair -service between hotel &city is very fair-management in lobby has some difficulties for example you should call more than 10 times to sent somebody to bring your luggage from room to lobby
nice staff, great accomodation, delicious food, wonderful bars and entertainment they charged me the whole amount of stay on when I checked in. usually hotels hold the amount but not charging the credit card.when we decided to shorten our stay, the hotel management refused at the beginning, then agreed with a condition which charging us one night as no show penalty!!!the matter was solved with booking.com by requesting them to change the dparture date, and finally we got the balance of our payment in cash.
The whole experience made it feel like a special relaxing holiday.The quality of the hotel,food,staff,and facilities were first class.
On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
the hotel is very nice, everything looks new, a lot of facilities - indoor and outdoor pool, great spa center, fitness center, hair dresser, spacious accommodation .... altogether great value for money some of the staff was unprofessional (around the pool, on the reception) - they didn't seem to eager to work or did not speak english, except for the client relations, the beach could have been more clean
The beach was the only decent part of this so-called resort. The staff was horrific. We asked to be taken to a restaurant/bar in Bodrum and ended up being taken to a random town where it was clear the hotel staff was coordinating with unsavory restaurant owners to bring business. They pretend they are 5 star but I would give it not even one star, the staff was rude, unaccommodating and spoke NO English. They should not be ranked as a 5 star hotel. This experience makes me question Kayak's business policy as it relates to hotel ratings. I feel completely scammed.
Cheap, close to the beach, large rooms, friendly staff, nice pool dirty rooms, poor location, loud
specially I liked the nice gardens, the rooms, the swimming pools, the nearness to the beach and the variety of the menu in the buffe I did not like anything the environment of the night because the music of the bars is listened from all the rooms (we had to change room to be able to sleep, but in the second room we could not sleep either). It is difficult to rest during the night in the hotel.I think that is a hotel to have fun and not to rest.
quiet, friendly environment and personnel
Good pool/beach. Entertainment good at night. well located in heart of Gumbet. Friendly pool staff Room was terrible - nothing like net picture. Front office staff very unhelpful - in fact I witnessed an almost brawl between customers and Mgr. Way over priced for the standard of accomodation
Clean, confortable and spacious room. Nice breakfast and dinner. We were allocated to a very loud room at first but agreed to swap room with one in a quiet location facing the gardens. Very happy with the room. The hotel didn't seem to be very busy due to the low sezon.
Location was excellent
Staff very friendly,great value
The location and the view (after we paid a full extra night rate to get the sea view room) were very good. The food is very poor, chicken and cheap fish and no variety. The restaurant layout is not compatible with the number of guests and much less with bad weather conditions. This hotel would be a good 3 stars, not even close to a 5 stars quality.
It has good location and view The standard of rooms and service is not for 5 star resort/hotel .it is only for max.3 Stars there is no internet in rooms no tissues in rooms no facility for hot drinks in rooms a/c is not properly working no proper equiment to shift the bags as they damaged the rollers of bags in addtion to the handle of the bag as they were pulling the bags directly on rough road in stad of using hand carrage for transporting the luggage not enough staff to service the hot meals as you have to stay in long que as there one and only one man to serve the resturant is very hot as there is no a/c working and it is the same for lobby no service of transport from the hotel to airportand the opposite no daily shuttle bus from hotel to down town
Very clean and neat hotel. The service was great. Gokce was the personal professional assistant that helped us during the check in process she was very articulate and professional. She was one of the few people that spoke great English and communicated really well. We really appreciated Gokce being cordial and attentive with her service.
The beach .....sea view from my room....accomodation. I was a little bit disapointed about the level of other guests in hotel... but for this price this is usual
they have good cuisine and are mostly friendly
Nothing !!!!! i complained about the hotel to you with another email - Hotel is not 5 star . its registered 4 star and its not even worth that