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Exactly as the website portrayed it, modern, luxurious and excellent customer service. Close enough to walk to city centre, good restaurant, friendly staff. Nothing to dislike
Very good hotel with fabulous forniture and all kind of facilities available. The room is tidy and very comfotable. The swimming pool is large and clean. Breakfast is abundant and of good quality. Good connection between price and quality. Albergo molto buono con arredamento favoloso e ogni tipo di facilitazione possibile. Le camere sono spaziose e confortevoli. La piscina è spaziosa e pulita. La colazione abbondante e di buona qualità. Ottimo rapporto qualita' prezzo. The parking is a bit expensive but necessary if you travel by car, hence the choise is forced. The streets are complicate so it is difficult to find a free parking around the hotel, and the staff doesn't (obviously) make much effort to explain or indicate you one. Il parcheggio è caro ma indispensabile se viaggiate in macchina, per cui la scelta è forzata. La viabilità è piuttosto complicata ed è quindi difficile trovare un parcheggio gratuito nelle vicinanze, e lo staff ovviamente non si sforza di spiegare o indicarne uno.
staff didnt have a clue on where the airport was
High class hotel The hotel stuf hardly speaks English
I think this hotel is great value. I loved the large swimming pool, the excellent breakfasts and dinners, the good wi-fi access for the conference goer. A very small point: I like real soap and not little bottles of liquid. Fortunately I had some real soap with me - not always the case.
Very good food at hotel restaurant
The hotel was clean and very beautifull, it offers a great deal of luxury services, the staying in the hotel is pleasant and comforting, the price is exellent!
Nice business-class type hotel in the centre of Murcia. The room was nice with a big flat screen TV, well stocked mini bar, etc. Bathroom had two basins, a bath with a shower, plus a seperate shower cubicle with a body shower - which was fab. Parking was also easy as the hotel has its own underground car park with lift access straight to the room.
The comfort of the room
Comfortable and convenient for the Auditorio Prefer it when breakfast is included in the overnight price
Excellent value for money. Very clean and modern Hotel with good facilities - Gym & Pool
Room very comfortable. Staff very friendly and helpful Same menu for lunch and evening meal. No atmosphere in bar area. Bar prices perhaps too high.
We stayed with our 2 minature Schnauzers on the way back from Granada. The front desk staff gave us 2 packs of gift for the doggies, whcih included a plastice toy, a dog chewing bone and a salami stick. It was a good surprise. Restaurant staff was very polite and friendly. Plenty of parking available at the basement garage. Room was very clean and modern, lobby decorate with tasteful flower arrangement and bright. Shopping mall with Carrefour just across the road within 3 mins. by foot. We will visit hte hotel again if we pass by Murcia.
Staff very helpful and friendly.
good view over the city,very modern, spacious,easy to find, sign posts into city centre were useful a long way if walking from the shops
The most comfortable bed so far in Spain. Very well appointed room, large bathroom. Clean and tastefully furnished. Didn't choose Murcia so much as a destination as a break journey, but would happily stay there again.
very modern design, lovely little pool and gym, wwalking distance to the cathedral, very easy to find, great parking reception staff were tricky regarding paying for parking and breakfast. there are a number of breakfast options and you need to be carefull that they dont try and charge you for the more expensive ones
Staff were very pleasant and the rooms, decor and restaurant were well appointed. Lunch was excellent value. The buffet breakfast could have been better. We booked from Sunday to Tuesday. The bar had only a drop of vodka on Sunday and was out of stock on Monday. When I queried the situation I was infomed that a delivery was not due until Weds. !!! There were at least 2 major supermarkets in the vicinity.Certainly not good business.
All staff spoke very good English and it was only 20 mins walk from the city centre.
Good service with happy people The breakfast hot meals were poorly laid out and when we asked for scrambled egg we recieved the equivelient of one egg each
Good location, great breakfast Parking expensive
Nice and big room.
Convenience of being able to walk everywhere easily. The breakfast in the room service was a bit confusing! Sat morning none arrived due to nobody picking up our 'order sheet' from our door! Had to say at reception - much better Sun A.M.! Plus, no food served in cafe/bar until 8.30pm - we know Spain eats late! But on this occassion, going to a van morrisson concert for 9pm meant we would have welcomed a decent full service. The reception guy was very good and arranged some basic food - unfortunately, the Pork Baguette eaten by my wife made her very ill during the concert!! It was definitely that as I was ok and had not eaten one! We did say at check out and received 7e off bill!
quality and comfort very helpful at front of desk
I felt comfortable N/A
It was a beautiful hotel with friendly staff and an excellent restaurant. no
excellent helpful staff lack of bar / restaurant service and opening times
Fox was the only english news. Cnn, bbc, EuroNews would all be better
Excellent location and great value,clean and comfortable room and helpful English speaking staff. Lack of facilities for a 4 star hotel-no gym
Excellent value and extremely well placed for the historical quarter of the city.
Location and staff friendliness. Pillows were rather flat and uncomfortable.
the service, the cost the bathroom was a bit tight, the elevators quite ugly and I don´t think it deserves to be a 4 star (although the deal I got was great)
The staff were very friendly, helpful and obliging Although touted as being a 4*, this was probably awarded some years ago - the rooms could do with a 'refresh'.
We arrived on a public holiday and the hotel was very quiet. Reception staff were most helpful. The room was clean and well appointed. The location of the hotel is such that it is only minutes walk from the historic centre of Murcia and from a wide selection of places to eat. As with many city centre hotels in Spain, the car park is a nightmare with limited space and many obstructions. A public car park is nearby and would have been a better option. Our room on the first floor overlooked the square at the rear of the hotel and it was not possible to obscure the windows to stop being overlooked. The curtains were heavy and almost blacked out the room.
Visiting the sights of the city of Murcia Nothing really.
pleasant hotel clean,friendly staff very difficult to find,extremely difficult parking,also very difficult to find entrance to parking
good location parking difficult
close to shops Hard to park outside the hotel on first arrival. The hotel could do with redecoration.
nice building, very central and good breakfast slightly tired paintwork
Central, good restaurants very close, very efficient desk and parking service room small, but no problem for short stay