Would you like to save as your currency permanently or for this visit only?
location no shower door, so water over the floor
very clean lost one of my reservations and had to pay for another room out of pocket
Walking Distance underground to airport None I can think of
Outstanding proximity to the Zurich Airport. Spacious accommodations. Bathroom lighting wasn't sufficient.
Ultra convenient access to Zurich airport, and train transportation into town. The hotel is quite modern looking and very quiet considering all of the traffic and planes nearby. For the price, I would have expected just a couple of conveniences added such as free bottled water int he rooms and 24 hour access to coffee in the lobby.
You get what you pay for. Convenient location for layovers, and the staff was helpful in directing me to what was open late due, to my late arrival. Highlight was breakfast. I have stayed at many hotels, around the world, and that was the best breakfast I have had/seen. I usually stay at nice hotels with good value, so if you are a high roller, maybe you have seen better. Nonetheless, the breakfast deserves a gold star in the board.
The convenience of location of the hotel. You don't have to leave the airport per say. There is an underground passage right into the hotel. Very clean. Very Swiss. There isn't a bad room. Beds are great. Quiet rooms. If you can swing the cost then stay here if you have an early flight out or you get into ZUR late. You won't be disappointed You better know the person you are staying since there is a glass wall that divides you from the bathroom. There is a curtain that one can draw from the outside. I saw this in Dubai one time and it is interesting. Usually if you are staying in the same room with someone you know them. This was my sister which I could handle. The curtain was drawn. Nice place over all. They don't have the convenience of you printing out a boarding pass. You have to email it to the front desk. A bit weird for an " AIRPORT HOTEL" Not to have an easy convenience like this printing option.
A refund of the Sunday night. I needed the room but two nights earlier. They would not edit reservation to October 7 instead of October 9. They were not full either night. Bad taste. I run a tour opaerator business. Refund policy. See above
We find ourselves every year with a night to spend in Zurich while traveling from the US to the Alps for skiing. This year's trip had a motor coach connection from the airport on arrival. Other years we had a night to spend before departure from Zurich. We have tried other airport hotels and few in the city. We like to eat a favorite restaurant in Zurich which is a short train ride from the airport. The Radisson was just perfect. More convenient than the other airport hotels which are reached by shuttle bus. The connection to the airport is underground through the large train station/shopping center. The train into the city leaves every 15 minutes. I love the design of this Radisson. Our room faced an an interior courtyard with a tall "wine tower" lit by changing LED lights. I thought this would annoying but it was good. The heat and ac were perfect. The bathroom was well designed. All the lighting in the room was superb. I am an architect and I really appreciate good Swiss design. This is well designed hotel, better than any Radisson I have stayed at, contrary to some reviewers who say they are all the same. Nothing
The staff made a handful of weary travelers very welcome and right at home. The accommodations were excellent. Not applicable.
Nearness to the airport. Great front desk staff. Room was nice. Restaurant was good. I wish that the air conditioner could be set lower than 20 C, stay to 18 C at night while sleeping.
Closeness to Airport for early flights.. A bit dirty carpets and tile in shower.
Very clean, quiet to sleep, nice bathroom, good restaurant & bar Staff started cleaning from 9 o´clock... we were still sleeping - disturbing
Its luxury hotel, very nice river view,very good staff, quick chick in and chick out. Daily breakfast are the same no changes!!no multy choices
Clendiness, efficentcey etc was good. The room given was a in a corner with a proper view.
Location to Central Zurich Somewhat pricey
the service was very good and very good location and the room size is very good also
smoking area house keeping is too early
the Upgrade to a beautiful suite overlooking Zurich with a panoramic view. The bed was the most comfortable bed I've ever slept in.
Executive lounge was great. Breakfast was great along with availability of wine and other drinks. Light food served in late afternoon was disappointing and was not what I expected. Food was more like snack sand very little choice.
Nice, pleasant and very accomodating staff, friendly to Americans. Clean rooms with US, UK and EU outlets (along with Swiss). Some rooms have a nice view of the river and the city/train station and park. Room was very clean and Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.
i think i enjoyed living at marriot and the its location is very approachable and its a luxurious place to live .... i had booking btu when i came to hotel the room was not ready so i waited for somtime so this shouldnt be happened and a lack of management so try to look at this next time ....
Very friendly service unreasonable prices for food items ,Wine
Location was very good. Food served was very good with friendly service. I was very happt to stay there.
Great location. Staff very helpful. Value for money.
the interior design for the same price one can stay 3 or 4 nights in a similar hotel in any other european country
building is quite nice, it feels well preserved without looking too outdated or without character. breakfast was a good variety of spread. they will accommodate guests for ice and other things if needed. would stay there again. some spare toiletries would've been nice, but not completely necessary.
The location is great: a five minute walk from the train station with no hills to climb. Central to Zurich: shopping is minutes away, great restaurants are everywhere (Cicino for absolutely the best pizza and Italian food in Zurich). Staff very friendly and multi-lingual.
The breakfast is too simple.
not much very expensive for what we received, and the staff were not helpful at all
Friendly, efficient staff. Ultra modern room, spotlessly clean. Great breakfast with extensive selection of food.
Spacious room. Very quiet. Nice breakfast. Five minute walk to train station, 10 minutes to historic area. Staff very friendly. Lighting was a bit dim in the room. Work desk in a rather dark corner. Heat was on (Sept) but not quiet warm enough in the room.
room was ready only at 15 30
Convenient location to Bahnhoff. Cleanliness. Friendly and helpful hotel staff. When asked, restaurant servers stated service was not included. This is not correct in Switzerland. The menu should reflect a statement concerning included services.
Great location and value for money. No complaints.
Free shuttle, well appointed room, bar. Good breakfast. Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.
Free breakfast The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.
Clean comfortable room.freindly staff.good breakfast Shuttle from the airport in the evening was scarce
close to the airport dinky bed terrible towels no soap no shampoo or conditioner 30USD extra charge for 1-day parking
Nice breakfast. Shuttle service every 30 min to airport. However, the one we needed was full, and we took the last 2 seats on the next one. Perhaps at peak time in the AM they should run more frequently.
Very clean. Staff friendly. Good for passing through Beds were separate even though we asked for single.
Good place to stay if you have an early flight out of Zurich airport. Bar is nice. Attentive desk staff. Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.
staff was efficient and friendly....good value
An efficient well run airport hotel but also with great access to Zurich by train. I would stay again
I like the way staff welcomed me also the food in the morning Nothing. !!!
We liked the hotel shuttle from the airport - on-time and professional. Liked the breakfasts. Liked the number of English TV channels. The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.
Hotel staff went above and beyond in their efforts to try to solve the reservation problem caused by KAYAK and GETAROOM KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.
location, location, location!!! The staff was very helpulf and accomodating, but not necessarily effective in solving request. The restaurant (King's Cave) was excellent, and the service top notch. the A/C did not work well, and the solution I got when I asked for somebody to get it fixed was to open the window. The parking although available, was not necessarily very user friendly as you need to get somebody from the staff to go down with you to get your car in and out of the garage.
Restaurant and Bar, Knowledgeable and helpful staff, central location of the hotel for restaurants, shopping, sightseeing and transportation around the city. small rooms, weak air conditioning (more like climate control, only).
Air conditioning very bad , also It is at a very noisey corner so the windows must always be closed !!
Location is perfect. Close to the station, the shops and business centers.
Really great location in Zurich. Can walk to most of the sites or grab a tram right out front. We had a junior suite and the size and layout were great. Very helpful staff. No complaints. Would definitely return.
Location and staff. both terrific.
The hotel was conveniently located near the train station. The bar had a great pianist/vocalist. It was easy to walk anywhere in the city from the hotel. Breakfast was a bit expensive.
location, good restaurant downstairs
it is conveniently located, but rather old, albeit well maintained no decent parking facility
Location. Next to main train station and river. None
very nice location
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
location, restaurant and cafe The hotel a lot of maintenance works, they should have mentioned that when comfirming reservation. Housekeeping was poor for a 4 star hotel
The staff could not find the Booking .com reservation but handled the situation well and I was given an excellent room as I had requested. None
The location of this hotel is excellent for my business purpose. There are many little restaurants to choose from and the tram is right next to the hotel.
Very good location. Very easy to move around to important places in Zurich. Good for shopping also. I requested for the taxi to International Airport. I am expecting a meter taxi. When the taxi arrived there is no meter and the hotel didn't inform me ahead about this. Taxi charged me CHF 60 and I think this is not acceptable. Hotel should inform me an estimated cost of the taxi before they call.
I like the convenience to the station and shopping. the hotel is very well run with most helpful staff The internet connection is far too expensive. Other Hotels, both in Switzerland and the rest of Europe, have WiFi connections for just a few euros or, often, free.
Friendly and proffessional staff, hotel location and excellent service no
Location. Location Location...... I would recommend this hotel just for its location. they were overbooked and offered us to choose smoking room or smaller room just above tram station. Unprofessional!!!!!!! We had to wait for 20 minutes at the reception desk before we were taken to see the room.
Large, fully appointed rooms near the train station. Also, near close to major shopping. Attention to detail was lacking for a quality hotel. Two or three small problems but major problem was heat was on and couldn't turn it off while air conditioning was off and couldn't turn it on. If possible book a room away from the main street.
centrally located no
We loved our dinner at the hotel seafood restaurant.
good transportation network, friendly staff bathroom a bit small
I could walk to office where I had my meetings and could go everywhere using the train Nothing to do with the hotel: the weather was not ok!...
The swimming pool was georgeous with amazing view. price of breakfast.
Hotel was excellent. Panoramic view from 23th floor.... amazing!!!Location was not central, however train station is just in front of the hotel. There are like 12 trains per our to the main station, which is in the city center of Zurich where all the shops are located. Commuting is only 7 minutes!!!!! and 5 minutes to the airport....better impossible. No noises at all at night.
Great location: the train, tram and bus station is right next to the hotel. The main HB Zurich station is 7' away (next stop by express train). A grocery store is nearby The hotel staff is very helpful, friendly, professional, multilingual Lack of wifi (nowadays it's a big flaw) Overpriced breakfast The lobby looks cheap, mismatching and outdated styles
Great location, helpful staff and sumptuous breakfast. Nothing
Exceptional staff who went out of their way to assist us with our requirements, including car hire, luggage and train needs etc. Location was a bit out of the way of the city
The staff was friendly especially the bellmen and breakfast buffet server. Train station across the street convienent. Old room needs renovation, uncomfortable old beds and shower just leaks onto the floor.
Large open lobby with nice design pieces. No sheet on the bed, just small duvet on top.
easy access, staff and easy check in, comfortable room, no noise, nice view, pool and sauna, complementary tea and coffee facility. there was no any problem at all
The resetaurant and reception staff were pleasant and helpful. 1. The room was overheated and poorly ventilated. 2. The bed was uncomfortable. The pillows were inadequate. 3. The bathroom was simply an extension of the bedroom with a sliding glass door to separate it, so there was no privacy for the user. This was not what one expects from a hotel of that supposed standard. 4. The elevators, situated next to the bar, filled with cigarette smoke from the bar, making them unpleasant to use.
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
nice hotel to stay with
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
Quality of service
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
Spa and view on Zurich! Nice room and lobby! -
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
Spa Expensive dinner
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
is just great
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
Atmosphere and service during breakfast
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
the location i was excepting more modernity and better service...
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
Leoneck is a very well located hotel. Very easy to get to from Central Station. I will definitely stay again. Rooms smells bad.
Close to transport and facilities Breakfast was inadequate and very expensive
central location, reasonable price noise from the street, noise in the morning from the bells of the nearby church
The restorant crazy Cow The location even it is close to the train station is up hill. The noise from the tram you can not sleep with the window slightly open
Noisy group in next room kept me awake, and required badgering of reception to get this
Excellent location for a meeting at the railway station for me. Excellent situation for shopping for my wife. Windows (Room 310) are poorly insulated.
Excellent location near the Central Train Station (5 min. by foot) and city center. Tram to airport just at hotel's front door. Big room, friendly staff, reasonable price (for Zurich). I'll recommend this hotel to my friends.
location to bahnhof inexperienced front office staff
Easy access to trams, helpful staff, rooms all had pleasant verandas
cozy style of room with a balcony Poor breakfast
Location Beds were absolutely terrible. Pillows were terrible. Rooms were incredibly small. Location was average. Security was questionable with their room key system..... despite all this it was still almost $200/night.
Walkable distance from the train station if you don't mind walking up stairs. Easy walk to the lake (approx 15 minutes). Appreciated the USB charging port in the room so that I didn't need to rely on my own power adapter. Room a tad on the small size making it a bit tight to walk around the bed.
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
Friendly staff No tea coffe facility in room unless asked for
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Clean and friendly staff for whom nothing was too much trouble.
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
location for the price we paid, it was a really small room
exelent view of the lake the shower in the bathroom had a very poor flow.
the location , the staff and the service. there is no swimming pool and spa.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
stuff was friendly it's nothing so special u would expect form "de lux" hotel
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
It comfortable~The staff is kind and helpful It just a bit expensive....
The hotel does not look like worth 4 stars... there was no air conditioning...
it was a very good stay except 2 refregrators did not work and i had a problem with my medisin it should not hapen
Close to the Tram No airconditioning, it was really hot. Must be good in the winter though.
The location is good, not far from the waterfront and main train station. Although nothing they can do about it, construction in front of the hotel. It was a chore finding how to get to the hotel and to part with a rental car.
Easy access to the tram system. Excellent location within Zurich. I went with a group and for some reason my mini-fridge was busted, not really a problem.
Directly located on main transit lines with quick access to center of Zurich. Great breakfast. Rooms, as in most mid range European hotels tend towards the small size.
Good service, clean and comfortable Noisy traffic!
The breakfest was perfect
Wi-fi, although available, was subject to a charge
Location is good, tram station is right outside the hotel, it takes 10-15 mins to get to the centre of Zurich. Single room is tiny, the mini bar is empty, not even a bottle of water! In order to get to the elevators you have to climb some stairs, I had quite a big suitcase and was not oferred any assistance, the concierge was just staring at me while i was struggling on my way up.