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That the location was wonderful. The complimentary breakfast was also very nice. Only, that when looking to book the reservation it was hard to find king size bed in one room for 2. We ended up with a lakeview & 2 queen beds, and it wasn't necessary, but also not horrible or a inconvenience.
Jennifer memorized my name from the moment she checked me in, so even after five days all I had to do was tell her I was checking out and she took care of it without me having to say anything else. Very fancy hotel with great staff.
The staff went the extra mile for our comfort. Very helpful and congenial.
Plenty of shops and dining right outside the door.free ample parking is nice.warm afternoon cookies. Lumpy beds, warm water for tea in lobby at mid day.
The room and hotel is nice, very comfortable beds, and the staff is very friendly and welcoming to you. It's a great place to be when r&r is much needed.
Location was great and convenient to broadway at the beach. Staff at check-in was very nice and hospitable! Beds were horrible. Ever time you moved even a little you would hear a loud squeaking; I was somewhat concerned that I would end up on the floor after the bed collapsed. Beds were also lumpy and uncomfortable. One of the worst marriott brand hotels I've stayed at.
Great, comfy beds and pillows. Toiletries provided and of good quality for those of use who always forget shampoo, conditioner, or both. Staff was amazing and felt secure staying there. Wasn't close to any of my destinations.
soft bed and pillows Pubes in my bath area. questionable cleanliness.
staff very friendly, always love the dog friendly aspect of la quinta floor of bathroom had a smear of something... not enough pillows, requested extra, they were all out. bed was a bit firm for my taste. shower water pressure and water temperature was the worst experience. ive never had a more disappointing shower at a hotel
Worst staff on the planet. Went to check in. Idiot behind the desk could not find our reservation. Was not interested in searching for it. She was extremely rude and short with us. Ended up leaving and staying at a best western. Worst hotel experience I have ever encountered. The young lady behind the desk was extremely unprofessional and lacked any skills in customer service. I personally have several years in operations management and if my employees were ever like her, they would be terminated immediately. She even insulted my wife when we called her out for her lack of professionalism. Not sure how this one made it through the interview process.
Room was clean. We had left a hotel with bugs and we very pleased to find NONE, and we looked really hard lol. Front desk staff always greeted us with genuine smiles. Entire hotel was in great condition. A lot of hotels in the area were run down but still charged a lot because of location. This place was in a good location AND looked well kept :) Each queen bed only had 3 pillows so, with 4 girls, 2 people only got 1 pillow each. I am sure that if we asked the front desk we could have gotten 80 pillows. We were just too lazy to pick up the phone.
The Room smell like urine. Carpet had a strong odor as well as the comforter.
The staff was very helpful and friendly. The front desk staff went above and beyond. They were in the middle of a remodel. They could have done a better job of keeping the dust cleared and supplies out of sight.
Location The motel IS under renovation and in need of updates. Carpet old and dirty. Window covered with plastic. Construction in lobby & office making breakfast area uninviting. I wouldn't have picked this if I'd known it was being renovated to this degree.
location, amenities, service, and its courteous and professional staff nothing
staff. Location. bathroom needed repair and updating. Shower leaked onto the floor. Toilet Rocked. Toilet tank ran intermittently during the night.
This guest did not leave comments about this hotel.
location room smelled like cigarette smoke
The pool and hot pool were clean (even though the ducks come by for a swim in the AM). Best of all, they are located right across the street (walking) from the main shopping/entertainment/club center of Myrtle Beach and are a 5-min drive to the beach. We checked-in right after our room was cleaned and the chemical smell (though fruity) lingered. I wish I could've opened the windows even a little bit because it was overwhelming for the entire weekend and I have allergies.
close to ball fields/ staff very friendly considering renovation going on under renovations minimal parking spaces interior looked old & worn
The attentiveness of the staff. It would be the accessibility of handicap parking.
Not much. The showers were scalding hot with very little water pressure. The air conditioning worked on 61 degrees or nothing. Very noisy (on the pool side) people partying to 2 am every night. It looks fine on the outside but old and tired on the inside.
Location and price Room needed new carpet and an updated bathroom
cleanliness, location No