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I really liked the room, hotel location, responsive staff, excellent breakfast, fitness room and an instructor, a spa center, clean rooms I did not like eating in restaurants la carte, wine list is scant. The fitness room average weight dumbbells. The spa is very difficult to choose a program, since it is absent Annotated. When booking at the hotel indicated the presence of ironing boards and irons in every room but on arrival they had not been! Had to call and ask, brought later.Also at the hotel site says that the pool in a room with heating, but it turned out that he is the same as sea water, in our case it was very cold, while the sun was not our side.
great experience;a very nice location with spectacular panorama, many facilities for relaxing, good restaurants and all you need for a wonderful vacation.
The location of the hotel is great, the rooms are very relaxing, the hotel staff is very kindly
Great hotel with comfortable rooms and beds. View from the room with the pool was amazing. The resort is like a little town and staff runs club cars to and from the rooms whenever you need to go to the main hotel building with restaurants. Dinning options are limited specially when the Greek restaurant was closed for dinner both nights we were there.
Very nice hotel little bit out of town but provide you with luxury of nice room with private pool and great views If you travell to crete than this is a place to stay for a couple of days none and that is rare for me :)
the quite environment, excellent view and prefect place to have a rest
The views were spectacular, the rooms spacious and kept clean. The breakfasts offered a great choice and staff were very friendly and accomodating The air conditioning in the rooms could have been better.
The location and the views Aircondition
We had a lovely room with a shared pool and a sea view. Very spacious. The hotel needs a facelift. The grounds are not well kept and the hallways had mold and dirt. This is a beautiful hotel in need of some TLC.
The location and the view from our room are excellent. Especially the park-like surroundings along the sea front within the hotel area is really nice. We had half-board; the dinner was good with delicious varieties. We really enjoyed our stay there. Some of the facilities, e.g. bath room, could be improved to reflect the 5 stars that is listed in Booking.com. The wireless did not function there.
I thought for the price the hotel was a little run down and needed a renovation. I found the beds to be very uncomfortable and the rooms not very cosy.
The location of the hotel was great.
sumptious surroundings hotel on the slide, gardens neglected, nothing when weather bad,one british tv channel(news), like a retirement home.
Perfect location with quiet and beautiful surroundings and great view over the sea and city; Our Standard room was bigger than expected. :) The hotel is quite old; therefore some areas should be renovated; Better sound isolation in the room would be nice; Lack of bathroom amenities.
The location (although a long bus ride from the airport) it was very Greek. the Hotel staff and entertainers were friendly. as it is on beech the water sports are attached tot the hotel. and the rooms are all spacious and well kept. the long bus journey as going was 3 hours and was advertised at 1hour 50min.
Many facilities for children, spacious room, private beach. Not far from city center. Monotonous food, sometimes of not very good quality, but appropriate for this price.
The hotel view was lovely and relaxing although its location is quite far away from Ag. Nikolaos centre. A bike or a car are necessary. We were 3 adults who stayed in one room that was quite small. It should definitely be larger.
The room was comfortable, breakfast good, location very good with sea view and quite near from the city. The staff was not very present.
Beautiful setting in an individual bungalow within walking distance of the the main town
good views and quieteness, friendly staff it was a bit hard to find; we asked for a wake-up call but they did not make it and as a consequence we lost our ferry to Santorini
Everything! Beautiful sea view, spacious rooms, kitchenette, aircon, plentiful storage, excellent breakfast and service, attentive and caring bar staff in piano bar, location (love hills and walking) therefore not for those who want to be very close to town and tire easily.
Relaxed atmosphere with all the facilties a young family could need
Lovely family resort, good for children, close to beach. Would be nice of wi-fi extended to the rooms and one did nt have to go to a specific area.
Location is privileged (amazing bay and beach) , the services excelent (private beach, restaurants, swiming pool, water sports,..). A 10 for the miniclub (our kids really enjoyed their time and the profesionals are really amazing). Very recomended for a relax stay, much more appreciated if you are coming with kids. The taberna personal was really friendly and the service and the food outstanding. From the 2 restaurants, the taberna was excellent (food, service) but the main restaurant we didn't enjoyed much. The food was average as well as the service.
The location of the hotel is ideal for relaxation. The restaurant staff was very courteous and helpful. Facility needs some upgrading - it started to show its age. You should employ one staff for housekeeping to be 24 hrs on the premise. My room was not done one day because I left my room after the staff had gone home. That's an unacceptable process. Room service needs to be implemented also 24hrs. a day.
Very relaxing time. Quiet peaceful location, overlooking the Mediterranean, with few other buildings in sight. At night, only the stars lit up the bay outside our window. Staff were nice and helpful, with the possible exception of the reception staff, who were not very informative. Nice village nearby, but a car is useful. Good pool, lovely beach. Not for those who want a clubbing holiday - ideal for almost all others. Activities available for those who require them, organised by Maria who is very nice! Nothing major. Sea can be a bit dirty with plastic etc, but thats a general problem, and the hotel does its best to keep it clean. Reception staff not very forthcoming with info. Perhaps lacks a little in atmosphere for younger people.
Location Very old fashioned and tired, needs a facelift badly
Beautiful private beach, nice room and view. There were bed bug the last night we stayed.
the beauty of the place, the quiet, the see, the garden only the breackfast is not as good as other thinghs
Excellent location, pleasant room (superior), superb pool, very safe sandy beach, quiet ambiance Disappointing main courses. Variable breakfast
A fantastic apartment, a fantastic staff, good location, wihtout any doubt i recoment Mantraki Apartments. I maked a trip all around Crete and for such a price it was the apartment with better quality i stay (very good relation quality/price).
Central location. Ideal for walking around the town The bathroom was very small.
Excellent staff, very friendly. Good location.
The beds we hard, it was hot no A/c and the fan was ineffective. Was not value for money and had no facilities to speak of. Generally uncomfortable. Certainly would not book it again or recommend it to others.
the kindness of the staff, and the location of the hotel no
The apartment was very large and the location excellent. The ower was very kind and friendly, and we really felt at home. Excellent value for the price. The bathroom was quite old.