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the amability and the smile of the staff the thermal bath,jacuzzi and the sauna the proximity to the lake no
The staff is very professional, amiable, and the hospitality is at high level. The water is good and the sauna and jacuzzi is very nice. The bathroom from the hotel was clean and very nice. The rooms are not very clean, the furniture is old and with lot of missing parts (TV without remote, lamp without glass, etc...) one pillow was rip and also one towel and the bed sheets was old and rip.
Water is good, massage (Mariann 19 of Oct, morning) was very good. Breakfast is very good, but it's price is high. Bed is good. Dressing room in the bath is more than used. We asked for non-smoking room, but we didn't get. There is only one night-lamp, it is not enough. Reception told in telephone massage is free, finally it was on the bill.
The spa area. The fact that it was worm and quiet. Furniture very old, everything looking old, poor and dusty. Confused staff, every simple request created a lot of agitation and telephone calls.
The staff were very nice, most of them spoke very well english. The breakfast was very good and rich. also it's very close to the hungarospa. a bit noisy in the evening because of the outside disco very near to it, but calms down around 12. also i had forgotten my shoes under the bed when i checked out, and when i came back to look for them, they weren't there, i asked the receptionist who asked the cleaning lady who said she didn't saw them, but i think she stole them.
hotel staff, cleanliness the satelite chanells were only german and hungarian (except CNN), no minifridge and the superior room had only shawer
Close to Aqua Park. Clean. Small room. There is a small parking auto.
The cleanliness in my room and the staff. No.
the breackfast buffet was good, the inside pool had hot watter, the jacuzzi, the staff poor TV chanel choice (12 and only in hungarian and german),
Great Hungarian food in the on site restaurant! This hotel although comfortable was a bit lacking in furnishings and decor to award it a true 4 star. The only internet was in the main lobby and after several attempts I still could not log in.
we found in this hotel all that we needed for an relaxing week-end break : excellent comfort, very good services/facilities.
New, clean, good facilities, good food, good location. Breakfast ended at 10 am, and cleaning staff was already knocking on the door before 10, having a real attitude. ... I would have liked a little time to relax in the room after breakfast. Minibar drinks were past expiry date. Check-out was at the early 10 am, and minibar woman came to check while we were still in the bathroom at 9 am, being very stroppy.
Bad air conditioning. They didn't accept the payment with credit card,although on their site it saidthat they accept this.The employees don't speak english. Huge lach of organization.
Room comfort, staff help, location a few minor items do to just being openned.
The staff kindness and the ambient(room architecure, interior design and acesibility. may be tthe poor internet signal
i like everything ,the hotel was OK the food was very good .Every night was live music in the garden very very good. The staff of the hotel don't speck english ,in all the hotel only one person speek english . A big problem was with the reservation,we have the mail with the confirmation and price for all,and there we must pay with 180 euro more because they say the reservation it's not good .After my husband speek with the cheef and look the email reservation we said we must pay only 40 euro,but don't say for what ,and after 1 day of discusion we pay only 4 euro more for parking.But we stay one day at the reception ,we speek with 10 person who don't now one word in english,It's not possible in one 4 star Hotel only one person speek english and you must speek by phone with him,because it's not there all the time.A very bad impresion
The hotel did not have the reservation correct when we arrived. They did not seem to know there were 3 people staying and had set aside a room for only 2. However, they were very accomodating and were able to change us to an apartment room that was extremely nice at no extra charge. The hotel likes to charge for every little bit of service or food. We were appalled at these extra charges. For example, we did not realize the evening buffet was a flat rate per person and as a result we paid over $10 each for some very small pieces of dessert items. After this first experiece we chose to find other locations for the evening meal.
Everything was excelent, the room very clean, efficient staff,quiet place, great breakfast,great value money-facilities,I will certainly return.
Very nice hotel. I think it was just renovated (at least our room). Nice duplex room (bad on the 2nd floor), liked much the wood decorations in the room and in the restaurant. Nice and classy breakfast. Good value for money considering that it's a 4* hotel. Wifi, Parking, Pub... nice. The room was smaller that I expected. Would also encourage the managers to put more information in English, maybe some int. TV chains...
Over priced, you don`t get full access to all of the spa / aquapark, for these price the buffet selection should be better, no air condition in the restaurant what is really upsetting .
cleanliness, silenceness, hospitality changement of the towels could be more.
The thermal bath Any smile from the staff! ! very cold and unfriendly staff!!!
The direct connection with Aqua Park (free of charge entrance). Internal free of charge swimming pool and sauna. They miss to make room cleanning in one day.
Nice relaxed atmosphere with easy access to the spa facilities I would have preffered a la carte menu on Saturday evening. I was accompanied by a 3 year old and we struggled to select food that he enjoyed
A lovely modern hotel complete with all the comforts. Spacious room with a balcony from which to view the sunset. Common areas and hallways were large and bright. The breakfast buffet, included in the room price, was fabulous - great variety and quality. Direct access to the spa and aqua park was a big bonus. Bathrobes and towels for use at the spa and aqua were very much appreciated. We appreciated that we still had access to the spa and pools after check-out time on the day we left. None.
As an English person not speaking,or understanding one word of Hungarian,the staff at Hotel Beke were very helpful and efficient. The Hotel Beke restaurant's, food and staff was excellant. I will book again Hotel Beke and recommend this. Thank you. Brian Fisher. No.
Comfort, acces to facilities - and no questions for those who want quiteness and peace! The English language is quite limited and poor. German is just a little better. Polish is more common. Except Budapest, the rest of Hungarian is more difficult for foreign languages, except maybe from younger people of the new and current generation. Nonone of that in hotel.
The thermal bath connected to the hotel. Noone speaks english, and they expect that you speak hungarian. No air condition. A lot of noise from the main street, so it was imposible to have the window open.
The hotel was comfortable and the breakfast was good. No English channels on the TV. Even BBC was not working. Not good for non Hungarian speaking guests.
The termal bath, hungarian cooking in restaurants, and the patientes of location
Good not so expensive accommodation, good breakfast, good cleanness of room. Location, but considering everything else and the price it was ok.
It is a place where you can relax and have fun at the same time.
Nice room with red flowers in the balcony, good breakfast, less then 10 minutes walking distance to the Hungarospa, good restaurant next door (Derby).
nice and tidy rooms, beautiful garden, spa within walking distance.
It is a silence place and comfortable for a family who want a nice holiday. TV Cable didn't have romanian television.
the fact that the people on the reception do not speak english
the garden and the place for barbequue
The hosts were very friendly and the breakfast delicious.
The owner was very kind parking spot for car
No Englhish speaking personnel.
Unprofessional, no information given, thougth we speak fluent hungarian. Reservation mixed up, not even a sorry, please wait a few minutes, etc.
Food They did not speak Enghlish.
Swiming poll and brecfast The rooms haven't conditioners, too hot in rooms.
I booked a very cheap appartment for 4 persons and I recived one room with a double bad and an extensible sofa, with no ac, on the sunny side of the hotel. It was very hot, even at night.
Just in the center, 2-5 min. walk to the bus station and Water Center, personal is friendly Breakfast could be improved, cleaning of the room should include change of sheets and towers at least every 3-5 days (it was never done during 11 days of my stay)
It was ok. I have no complain. Maybe if the hotel had air condition it would have been better. We listened every night in front of the hotel's beautiful songs, especially song Hajduszoboszlo.
Resting , watching tv , eat some hungarian dishes , make a good shower It was very difficult to find the hotel , room without air condition , very noisy dancing on the night under our windows
we liked the breakfast, the hotel bar and some people there at the desk. They charged us 4 euros extra for parking (actually double charged us because we selected and paid for parking via booking.com). The fare should have been exactly 80 + 5 city tax euros per 2 nights, the room was 38 euros per night on booking.com, but they put the parking tax again. We told them, but they said that the computer writes the bill. Another problem was that they have bats hidden in the wall - probably because of the poor isolation - hundreds of bats making noise during the day and leaving in the evening. Really spooky!
The room was clean, neat and comfortable. Free access to pool and sauna. Private car parking in the hotel parking lot is not free!
The pool and spa
The hotel is very successfully located near to the thermal sources, the comprehensible price of placing Bad quality of cleaning of rooms, very poor food, absence in a food of fruit, not so affable personnel, isn't present phone
We liked the fact that the room was very clean, the hotel had its own spa and pool and the food served was delicious. Moreover, it is in the core of the city and has its private parking lot (in the back yard). We did not like the fact that the hotel staff didn't know any language of international circulation (except from Hungarian they didn't know any language) and in our case we didn't manage to have our towels changed for 4 days!!!-I suppose because the room-maid did not understand what we asked for...