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Comfort and friendly staff
Breakfast buffet was very good Couldn't access the wireless at all through "Mycloud". Hotel was very helpful in getting me through to the IT, however, they couldn't help. This is a 3 star hotel at best.
Helpfulness of staff. Good breakfast Dry iron - outrageous to be offered one rather than a steam iron. You could buy one for the hotel for 20 euros. Laundry facilities are only useful for people staying more than one night. Staff did not speak any English. No international tv channels other than cnn offered.
It's proximity to the centre and the business I was visiting, parking was also a bonus.
Clean and easy to use Pillows too soft..
Fast check-inn, good cuisine, quiet
I've stayed in Hotels around the world for many years; this was by far the most efficient staff and check-in/check-out process that I have experienced. Excellent.
Rooms were very clean
Located in the City Center, easy access. Comfortable room, rich breakfast.
We liked the design, reception and the restaurant of the hotel. Good base for a town visit and good access with all transports (train, car). nothing
Third trip to Sarlouis and stayed at this hotel every time. Very accommodating staff and excellent room. none
I was staying at an old German house nicely renovated that kept the charm. Location was very convinient for my business trip in the Dillingen area. It does not have an elevator and one of our older colleagues found it hard to climb two floors to his room.
room where of goos standard and staff was verry friendly and helpfull, breakfast was nice aswell. noise outside the room at night was so loud that I didn't sleep a lot.
Lovely hotel, excellent food, staff very helpful and friendly. Free internet means I could get some work done.
Ground floor bedrooms
The inclusive breakfast was very comprehensive and efficiently served making the hotel good value for money The attached resturant that provided the evening meal was not up to standard in its service (it took 2.5 hours to give us the three couses we ordered) and some of the food was not cooked and the portions were small. However the breakfast as described above was a complete contrast.
Excellent buffet breakfast Fairly noisy location, as it is on a roundabout and cars were being driven around throughout the night.
Staff very freindly, Room very clean and comfortable and Food was Fantastic No lift
WiFi and parking free of charge, nice staff The room was clean but old stylish, needs to be refurbished
Restaurant open as of 1700 hours, private parking lot, Fitness room and sauna in bmt free of charge. No lift available, when you have a lot of luggage
Good sized room this time. Very friendly staff. Easy to get to from the autobahn. Close to the "eating area" in Saarlouis. Now have their garden open. Noisy on a Saturday night, as close to the main road.
The welcome of the staff and willingness to help
The location was excellent for my business trip, also good to relax after in their sauna Everything was OK no problems
good position - parking - free wifi room smelled of cigarettes
I stayed in a mini suite. Aothough clean, it was extremely hot, with the temperature reaching 37 degrees inside. No aircondition and obviously you could not open the windows because the hotel is situated in the middle of the forest, with huge mosquitos flying around. It would be very easy to take care of this detail...put an airconditioner or even a fan...
quiet location, free parking, room view, clean and good food could not connect to free wifi
The kindness of he staff For a 4 stars hotel, we were disappointed about the rooms.
excellent restaurant, parking facilities
Breakfest was excellent Tv set in the room didn't work
The peaceful location and the friendly, relaxed staff. The dinner was also very good.
Nice clean hotel, superb views from room bacony. Staff very good. Restaurant and food good. The location is a little bit away from the nearest town, but well signposted
Lovely hill top location, large balcony with good views, peace and quietness There was no guide to hotel services and the local area in the bedroom which you normally have in a good quality hotel like the Scheidberg.
Location is wonderful and peaceful! Very good breakfast! Good place for family with kids.
Did not like dead flys and general dirt around windows, especially in the restaurant
Large room Check out time too early
the hotel is in a quite place with nice surroundings, a with free parking car outside. Nothing to complaint. Everyone was polite and nice.....but the main door entrance with key code is sometimes difficult to use
Nice size room comfy bed No reception staff access by key code no evening staff bar not available
The staff was very nice and the room exceptionally clean. The bathroom was outstanding. The hotel is directly across the street from the train station and is very noisy with bus and train traffic. You can close the windows for quiety but then there is no air. I recommend asking for a courtyard room.
Friendly staff and paperwork was already done when I arrived, just sign the form and get a room key. Evening meal not available but there was a take away near by
next to station easy location noisy, small bed and bathroom
Quiet and convenient for travelling to and from Henry Ford Strasse. Only breakfast menu. No Evening meals available with no close restruants near -by
hotel was clean with a good buffet breakfast
Staff were very welcoming, breakfast excellent,rooms very comfortable.
Friendly staff Not a problem with the hotel, but Germany being behind Europe in not having banned smoking in public. It's quite a shock to find people smoking whilst having breakfast in a hotel
In the middle of town Bad odour in bathroom. Noise from building site next to hotel
close to town centre the hotel needs updating. I stayed in a room that looked like it hadn't had any maintenance for years, i.e leaking shower, cracked tiles and 1970's wallpaper. Also lack of wireless internet. No complaints overall though.