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everything is good nothing
position in town size of rooms, lack of general lounge areas,no access to bar or availability to sit and enjoy tea or coffee until evening opening hours.Room felt rather cell like.Bathroom far too small.Staff disinterested.
Fabulous location well converted, discrete service No option for simple breakfast, 12 Euros a lot if you only want coffee. WI Fi seems to be everywhere in France, prefer not to have it because of radiowaves
We liked the dining room. We had breakfast there to compensate with a nice environment from the disappointment about the room we got. We did not like the room. It wasn´t terrible but just not worth the money it cost at all. It also didn´t much at all the expectations the place arises it being such a nice building from the outside. They really need to spend some money on interiors.
Excellent staff, situation, ambience, atmosphere small windows, but after all, it WAS once a convent!
The location, atmosphere, including in the remarkable historical dinning room. Just a fantastic experience. Puzzling that international news channels in English are not available on satellite TV (FTA) in 2007.
Beautiful outlook overlooking the cloisters. Excellent food. Rooms quite small & could do with rack for luggage but fine for overnight.
Loved the character and ambience. A great place for a relaxing weekend Cannot think of anything I disliked
13th century abdij very nice refurnished. Great atmosfeer.
Location Historic rooms extremely small. Furthermore, the rooms were incredibly hot, particularly in the night, fan not efficient enough to cool rooms.
The room and friendly atmosphere A very expensive breakfast
The location is delightful and this is why we visited the Hotel again. This lovely chic Hotel is looking a bit tired. There are too many different themes of decoration when there should be one throughout. The corridors need re-decorating - at the moment they are like being in an institution - creams and whites with a reflecting paint would be perfect with a modern lighting system and ornate mirrors with heavy ornate painted wooden frames and foliage murals highlighted with spotlights - to create the chic ambience of style and luxury in these important internal areas. We were in Room 114 which was delightful once we were inside. This was a sexy, romantic chic Hotel when I visited her several years ago - it wouldn't take a lot of expenditure to restore her style once more. Our friends were disappointed too
Location The hotel is "stuck in the middle". Quality of rooms and hotel facilities is mediocre at best. Prices (high) are not justified for what you get. Staff is not polite. You do not feel welcome as a family and you will not get the quality you pay for as a business/solo traveller.
The peasceful relaxed atmosphere of the hotel and setting.Very helpful staff. Spacious rooms with dressing gowns and slippers included. Difficulty in finding a parking space, if the golfers hadn't left before we came back late afternoon.
the location, sauna & pool
Lovely bright spacious room.Staff very courteous and helpfull. No english language television bar CNN.Hotel advertised as having satelite tv.
Great location, good facilities (eg golf course) Decoration, fittings and furnishings felt a bit tired - ready for a make-over. Couldn't make air-conditioning work (could have been my ineptitude and for a one-night stopover couldn't be bothered to take it up with hotel staff!)
By far and away the best thing about this hotel was its location and view Service was highly variable, the wi-fi did not work in our room as it was too far from the router but staff would not admit it or send someone to sort it out. Food at restaurant was way over-priced and only one restaurant open in peak season despite advertising two.
Its a hotel that I would like always to come back for. Restaurants are good but expensive.
The staff was charming, knowledgeable and helpful. The view was wonderful and the pool area was lovely. This hotel has seen better days. The rooms are spartan and the entire place needs a paint job. All the woodwork is scratched and dinged. For a "luxury" hotel it's short on amenities--no newspaper at your door, no individual soaps, shampoo, moisturizer, shower cap, etc. The fitness center had a few elipticals and exercyles. It was in a (stained and worn) carpeted area off the indoor pool. The heat and humidity from the pool and hot tub made the room unusable. The tennis courts were neglected. A medium grade Best Western is a better value.
clean central everything worked in the room
Inexpensive, not too far out of Marseille, near a wonderful farmer's market on weekend mornings and an excellent wood-fired pizza restaurant! Internet connection free buy annoying disconnects and ads every 15 mins. Fine for checking email though.
The reception staff were always very helpful Supervision of the room cleaning staff needs to be improved. It is a great pity that the the rooftop restaurant remains closed to hotel guests. The groundfloor restaurant does not have any atmosphere (or view).
Staff are excellent, extremely helpful and friendly. Good location. Parking isn't free, took a while for one of our rooms to be ready at check in.
Nice town No parking Late arrival, only French speaking night personnel.
the matres and blankets feel sweaty. Please buy more natural fabric
Helpful and kind staff, good position to visit the surrounding areas, seaside etc. Clean and tidy room. Free public parking in the area
Very nice and clean hotel, staff was also very smiling and helpful. Large rooms for family. Situated very central in Aubagne, bus and train at 2 min.
family visit everything was OK
position of hotel on market square ideal for our requirements
The room was a good size, not cramped. The staff were very friendly and helpful. The price was excellent for the facilities. The wireless internet connection was not available in the rooms, only a small corner of the hotel.
helpful and friendly staff beds were a bit small!
staff and location near man routes if you are taller then 1m85 the beds may be to small
quite, nice place near the mountains and roads to Marseille and Casis. The rooms with good new furniture. Breakfast, wifi, parking - are good.
The staff at the hotel were very helpful and friendly
convenient location for us, with a 4 bed room which suits families travel directions were poor
Excellent restaurant Small rooms
The lunch and dinner were very good, and very good value for money: the waiter was most obliging, choice varied and well cooked - we chose salmon and pork, plus salad landaise for lunch. The portions were generous and well balanced. Furniture needs to be updated. However, renovation was clearly underway. cf. point 2 above, the hotel is best suited for access to the congress centre and les Paluds light industrial zone.
The nice swimming pool, the flexibility to addapt the menu for our little children The airconditioning was not sufficient and the garden is a mess
The room and bathroom was clean The location was in an industrial estate and there are no restuarants around for dinner and you cannot walk safely out at night. Very disappointed. Pool area was very average.
Hotel new or just rennovated. it fits the purpose and with a good ration quality/price it was a bit chilly in the room. An extra blanket was recommended.The lights in the corridor didn't work. Few little details which may give a better impression of the hotel. Generally speaking still quite good
Free Wi-Fi in the room. Only on the first day we had fresh breakfast, second day bread was hard and seemed to be from the day before.
Easy access for a one night accomodation on the road of the French riviera. Quietness Smoking smell in the room
Everything. Superb value hotel. Nice rooms. Great air con. Fantastic restaurant. Pleasant staff. Good location. Everything excellent. Absolutely nothing at all.
Reception staff was very helpfull, although I couldn`t book for one double bed and extra bed for my daughter with booking.com`s system They help us and changed the room. The room was comfortable and clean.
Very Friendly staff Hotel is quite old and needs renewal
The hotel its easy to reach by highway but in a quiet area.
Day Receptionist excellent, helpful, polite, kind and very efficient. The night porter was bored, would rather be somewhere else and gave me the impression that he couldn't care less! The breakfast and lunch were of very good standard. The pool was clean and so were the rooms but the carpets are in need of replacement . Room was looking 'tired' and bathroom too but towels and bedding impeccably clean. We will be very happy to return to this hotel in the future as the staff in general were extremely helpful. Price/quality very good. See above
We could not get booked in until 06:10 in the morning, we rang a few times to get directions but at no stage did anyone inform us that we required a six digit code to check in automatically. As above
Personel was very friendly and helpfull. Perfect parking abilitys. Asked for smoking room...all rooms were non-smoking. French kitchen is very poor, but that counts for the whole country.. KFC taste 100x better. Roomprices could drop a few €, € 50.00 a night would be a better price.
The fresh air and closeness of restaurant facility Just that one of the staff was very helpful and speaks English rather well. And great service too.
the rooms looked very new and clean the breakfast wasn't too good
We didn't stay long enough because it was in the wrong location for us from where it was advertised.
Close to Aix and Marseille Staff seemed bothered to help. Rooms small and lacking charm.
very helpfull and friendly staff rooms very small. So-called airconditioning not working.
the strategic location (easy access to Marseille, Cassis and Aix en Provence) I'ts not that easy to find the hotel ; rooms are rather small
the room was spacious enough with a small kitchinette and fridge unfortunatley the fridge and kitchinette where not working, ithink these would add more usefull nes to the room and should be swiched on / wired up. the decor was modern with a very comfortable double bed, the bathroom was small but very functional and came with free toiliteries. self catering appliances not installed and working. i could have used the fridge
Small room but comfortable, clean and functional, 11am checkout but they slowed us to extend to midday Not the most glamorous location but very convenient
easy access, free and good wifi connection, good quality/price ratio fro dinner the room lacked a chair and usage of the working desk was uncomfortable